Environmental Services EVS Supervisor - UI Health EVS

📍 Job Overview

Job Title: Environmental Services EVS Supervisor - UI Health EVS

Company: Aramark

Location: Chicago, Illinois, United States

Job Type: Full-Time

Category: Operations Management / Facility Management / Healthcare Operations

Date Posted: August 03, 2026

Experience Level: Mid-Level Management (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Oversees the daily operations of Environmental Services (EVS) within a healthcare facility, ensuring adherence to stringent safety and sanitation standards.

• Manages a team of EVS professionals, focusing on talent development, performance recognition, and fostering a culture of service excellence.

• Develops and implements facility solutions and operational strategies to meet client expectations and achieve business objectives.

• Responsible for financial oversight, including budget management, cost controls, and P&L statements to meet financial targets.

• Drives operational efficiency, inventory management, and performance metric analysis to optimize margins and create value.

📝 Enhancement Note: This role is critical for maintaining a safe and hygienic environment within a healthcare setting, directly impacting patient care and hospital operations. The focus on both operational execution and financial management positions it as a key management role within Aramark's facility solutions division.

📈 Primary Responsibilities

• Lead and manage the Environmental Services team, fostering a culture of safety, quality, and service excellence.

• Ensure strict adherence to all safety and sanitation standards within the facility, particularly in a healthcare context.

• Develop and implement operational plans to meet and exceed client expectations and contractual obligations.

• Manage labor, supply, and inventory costs through effective budget management and cost control strategies.

• Oversee the completion and maintenance of P&L statements, ensuring delivery of client and company financial targets.

• Build and maintain strong, mutually beneficial relationships with clients and internal stakeholders.

• Drive operational efficiency by embracing Aramark's processes and systems, and by analyzing performance metrics and trends.

• Identify and engage top talent, and invest in team member development to foster career growth within the organization.

• Implement and model customer service best practices (e.g., WEST, STAR) in all client and customer interactions.

• Support new business development and client retention activities through exemplary service delivery and operational performance.

📝 Enhancement Note: The responsibilities highlight a dual focus on direct operational execution (safety, sanitation, service) and strategic management (budget, P&L, client relations, team development). The mention of specific models like WEST and STAR indicates a structured approach to customer service and sales within Aramark.

🎓 Skills & Qualifications

Education:

• Bachelor's degree or equivalent experience in a relevant field (e.g., Business Administration, Healthcare Administration, Operations Management). Experience:

• Minimum of 3 years of professional experience in operations or facility management.

• Up to 2 years of experience in a management or supervisory role, demonstrating leadership capabilities. Required Skills:

• Proven leadership and team management skills, with experience in coaching and developing staff.

• Strong understanding of safety and sanitation protocols, particularly in healthcare or similar regulated environments.

• Excellent client relationship management and communication skills.

• Proficient in budget management, cost control, and financial reporting (P&L statements).

• Ability to analyze performance metrics and identify trends to drive operational improvements.

• Experience with inventory management and supply chain optimization.

• Strong problem-solving skills and the ability to implement effective facility solutions.

• Proficiency in Aramark's standard operational processes and systems. Preferred Skills:

• Experience in the healthcare environmental services (EVS) sector.

• Knowledge of Lean or Six Sigma methodologies for process improvement.

• Familiarity with healthcare compliance regulations (e.g., Joint Commission, OSHA).

• Experience with CRM or client management software.

• Demonstrated ability to build revenue and manage profitable operations.

📝 Enhancement Note: The requirement for "equivalent experience" alongside a bachelor's degree suggests flexibility in educational background, emphasizing practical operational and management experience. The 2-year management experience threshold indicates a need for candidates who have already transitioned into leadership roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case studies demonstrating successful implementation of operational improvements in EVS or facility management.

• Examples of budget management, cost control initiatives, and P&L performance analysis.

• Documentation of client relationship management strategies and successful outcomes.

• Evidence of team development programs and staff performance improvement initiatives.

• Workflow diagrams or process maps illustrating optimized operational procedures. Process Documentation:

• Ability to document and standardize EVS workflows, from cleaning protocols to waste management.

• Experience in creating training materials and standard operating procedures (SOPs) for EVS staff.

• Proficiency in reporting on key performance indicators (KPIs) related to efficiency, safety, and client satisfaction.

📝 Enhancement Note: While a formal portfolio isn't explicitly requested, candidates are expected to demonstrate their experience through concrete examples. This implies that during interviews, applicants should be prepared to discuss past projects, challenges, and their specific contributions using quantifiable results.

💵 Compensation & Benefits

Salary Range: $25.00 per hour. This is the stated hourly rate for the position. Aramark provides this as a good faith estimate of compensation.

Benefits:

• Comprehensive medical, dental, and vision insurance plans.

• Work/life resources designed to support employee well-being.

• Retirement savings plans, including a 401(k) option.

• Paid time off, including parental leave.

• Disability coverage.

• Potential for additional benefits depending on location and eligibility. Working Hours:

• Typically 40 hours per week, full-time. Specific shift schedules may vary based on facility needs.

📝 Enhancement Note: The fixed hourly rate of $25.00 is provided, indicating a specific compensation band. The benefits package is comprehensive and standard for a large organization like Aramark, with eligibility criteria applied. The mention of potential variations based on location and legal requirements is important for candidates to note.

🎯 Team & Company Context

🏢 Company Culture

Industry: Food and Facilities Services, primarily serving healthcare, education, sports & entertainment, and business/industry sectors.

Company Size: Aramark is a large, global company with tens of thousands of employees worldwide. This scale offers stability and opportunities for advancement.

Founded: 1960. Aramark has a long history in service industries, building a reputation for operational expertise.

Team Structure:

• The EVS Supervisor will likely lead a team of Environmental Services Technicians and potentially other support staff within the UI Health EVS department.

• This role typically reports to an EVS Manager or a Facility Manager, depending on the specific account structure.

• Close collaboration with hospital administration, nursing staff, facilities maintenance, and other on-site Aramark management is expected. Methodology:

• Aramark emphasizes a structured approach to operations, utilizing standardized processes and systems (e.g., WEST, STAR) for service delivery and client management.

• A strong focus on data-driven decision-making, performance metrics, and financial accountability is integral to their operational model.

• Emphasis on employee development, safety, and creating positive work environments.

Company Website: http://www.aramarkcareers.com

📝 Enhancement Note: Aramark's culture emphasizes service, integrity, and operational excellence. For an EVS Supervisor role in healthcare, this translates to a high-stakes environment where meticulous execution of safety and sanitation protocols is paramount, alongside strong client and team management.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level management position, bridging direct operational supervision with broader financial and client management responsibilities. It is a key step for individuals aspiring to higher leadership roles in facility management or operations.

Reporting Structure: The EVS Supervisor typically reports to an EVS Manager or a higher-level facility operations director within the Aramark structure at the UI Health account.

Operations Impact: This role directly impacts the operational efficiency, safety, and client satisfaction of the healthcare facility. Successful performance contributes to Aramark's reputation, client retention, and profitability.

Growth Opportunities:

• Advancement to EVS Manager, Account Manager, or Director of Operations within Aramark's facility services division.

• Opportunities to specialize in healthcare operations management or transition into other Aramark business sectors.

• Development of leadership, financial management, and client relations skills applicable across various industries.

• Access to Aramark's internal training programs and leadership development initiatives.

📝 Enhancement Note: Aramark, as a large organization, offers structured career paths. The EVS Supervisor role is a foundational management position with clear pathways for advancement, particularly within the healthcare services vertical, which is a significant segment for Aramark.

🌐 Work Environment

Office Type: The role is primarily on-site within a healthcare facility (UI Health), requiring a hands-on presence in patient care areas, utility spaces, and administrative offices.

Office Location(s): Chicago, Illinois. Specific location details would be within the UI Health campus.

Workspace Context:

• The environment is dynamic and fast-paced, characteristic of a healthcare setting.

• Requires constant interaction with EVS team members, hospital staff (nurses, doctors, administrators), and potentially patients or visitors.

• Access to necessary EVS equipment, supplies, and technology for tracking and reporting will be provided.

• Opportunities for collaboration with other on-site Aramark managers and UI Health department heads. Work Schedule:

• A standard 40-hour work week is expected, but flexibility is crucial due to the 24/7 nature of healthcare operations. This may involve varied shifts, including early mornings, evenings, weekends, and holidays, depending on operational needs and team scheduling.

📝 Enhancement Note: The on-site requirement and healthcare environment necessitate a candidate comfortable with demanding physical conditions, strict protocols, and constant stakeholder interaction. Flexibility in working hours is a key expectation.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter review of application and resume, assessing alignment with basic qualifications.

• Hiring Manager Interview: In-depth discussion with the hiring manager (likely an EVS Manager or Director) focusing on operational experience, leadership style, problem-solving abilities, and understanding of healthcare EVS.

• On-site Assessment/Tour: Potentially a tour of the facility and introduction to the team or key stakeholders.

• Behavioral & Situational Questions: Candidates will likely be asked to provide examples of past experiences related to managing teams, handling difficult clients, ensuring safety compliance, and resolving operational issues.

• Final Interview: May involve senior leadership or HR, focusing on cultural fit and overall suitability for the role.

Portfolio Review Tips:

• While a formal portfolio isn't explicitly required, be prepared to discuss specific projects, challenges, and achievements using the STAR method (Situation, Task, Action, Result).

• Quantify your impact whenever possible: e.g., "Reduced supply costs by 15%," "Improved team efficiency by 10%," "Achieved 98% client satisfaction rating."

• Highlight examples of process improvements you've implemented, safety protocols you've enforced, and team development initiatives you've led.

• Be ready to discuss your understanding of healthcare EVS standards and regulations. Challenge Preparation:

• Anticipate questions about managing under pressure, dealing with unexpected operational disruptions (e.g., equipment failure, staffing shortages), and implementing new procedures.

• Prepare examples of how you've controlled costs, managed budgets, and improved team performance.

• Practice articulating your leadership philosophy and how you motivate teams in demanding environments.

📝 Enhancement Note: The interview process will likely assess not only technical EVS knowledge but also crucial soft skills like leadership, communication, problem-solving, and financial acumen. Candidates should be ready to provide concrete examples of their experience.

🛠 Tools & Technology Stack

Primary Tools:

• EVS Equipment: Standard cleaning machinery, tools, and supplies (e.g., floor scrubbers, vacuum cleaners, disinfectants, PPE).

• Communication Tools: Radios, mobile phones, internal messaging systems for team coordination.

• Time & Attendance Systems: For managing employee schedules and payroll.

Analytics & Reporting:

• EVS Management Software: Potentially specific software for tracking work orders, inspections, inventory, and staff assignments within the healthcare facility.

• Spreadsheet Software (e.g., Microsoft Excel): For budget tracking, data analysis, report generation, and performance metric monitoring.

• P&L Reporting Systems: Aramark's internal financial systems for budget and profit management.

CRM & Automation:

• Client Management Platforms: While not explicitly stated, Aramark may use internal CRM-like systems for client communication and account management.

• Work Order Systems: For tracking maintenance and cleaning requests.

📝 Enhancement Note: Proficiency with standard EVS equipment and basic office software like Excel is expected. Familiarity with specialized EVS or facility management software used in healthcare settings would be a significant advantage. The ability to use Aramark's internal systems is also crucial.

👥 Team Culture & Values

Operations Values:

• Service Excellence: A commitment to providing high-quality services that meet or exceed client expectations, especially critical in a healthcare environment.

• Integrity: Upholding ethical standards in all dealings with clients, employees, and the company.

• Safety First: Prioritizing the health and safety of employees, patients, and visitors through rigorous adherence to protocols.

• Teamwork & Collaboration: Fostering a supportive environment where team members work together effectively to achieve common goals.

• Accountability: Taking ownership of responsibilities, including financial performance and operational outcomes.

• Efficiency: Continuously seeking ways to optimize processes, control costs, and improve productivity.

Collaboration Style:

• Proactive and communicative, working closely with EVS team members to ensure seamless operations.

• Collaborative with hospital staff (nursing, administration) to understand needs and address issues promptly.

• Partnership-oriented with Aramark management to achieve account-level objectives and financial targets.

• Open to feedback and continuous improvement from team members and clients.

📝 Enhancement Note: Aramark's core values are deeply embedded in their operations. For this role, values like safety, integrity, and teamwork are paramount, especially within the sensitive healthcare environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Maintaining High Standards in a Healthcare Setting: The stringent requirements for cleanliness and infection control in hospitals present a constant challenge, demanding vigilance and adherence to protocols.

• Managing Diverse Teams: Leading a team with varying skill levels, motivations, and backgrounds requires strong leadership and motivational skills.

• Budgetary Constraints: Balancing operational needs with cost-control objectives to meet financial targets can be demanding.

• Adapting to Evolving Healthcare Needs: Healthcare environments are dynamic; supervisors must adapt to new technologies, regulations, and patient care demands.

• Ensuring Staff Safety: Protecting EVS staff from potential hazards (e.g., infectious materials, slips, falls) is a critical and ongoing challenge.

Learning & Development Opportunities:

• Healthcare EVS Specialization: Deepen knowledge in infection control, hazardous waste management, and specific healthcare cleaning protocols.

• Leadership & Management Training: Access Aramark's programs for enhancing supervisory and management skills.

• Financial Acumen: Develop stronger skills in budgeting, P&L management, and cost analysis.

• Client Relationship Management: Hone skills in client communication, negotiation, and satisfaction building.

• Process Improvement Methodologies: Learn and apply Lean or Six Sigma principles to optimize EVS operations.

📝 Enhancement Note: The challenges are typical for healthcare EVS management but are amplified by the critical nature of the environment. The growth opportunities are well-defined within Aramark's structure, offering a clear path for career progression.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience managing a team in a high-pressure environment, such as a healthcare facility. What was your approach to ensuring safety and quality?"

• "How have you managed a budget and controlled costs for an operational department? Provide specific examples of cost-saving initiatives you implemented."

• "Walk me through a time you had to resolve a conflict within your team or address a performance issue. What was the outcome?"

• "How do you ensure compliance with safety and sanitation standards, particularly in a healthcare setting? What steps do you take to prevent breaches?"

• "Describe your experience in building and maintaining positive relationships with clients. How do you handle client feedback or complaints?" Company & Culture Questions:

• "What do you know about Aramark and our commitment to service excellence?"

• "How do you align with Aramark's values of safety, integrity, and teamwork?"

• "What is your understanding of the Environmental Services role within a healthcare facility like UI Health?"

• "How would you foster a positive and productive work environment for your EVS team?" Portfolio Presentation Strategy:

• Prepare 2-3 concise case studies detailing specific operational challenges you faced, the actions you took, and the quantifiable results you achieved (e.g., improved efficiency, cost savings, enhanced safety compliance, client satisfaction improvements).

• Be ready to discuss your experience with P&L statements, budget management, and inventory control.

• Highlight your leadership approach and how you develop and motivate teams.

• If you have experience with healthcare-specific EVS protocols or software, be prepared to discuss it in detail.

📝 Enhancement Note: Candidates should prepare to demonstrate not only their technical EVS knowledge but also their leadership capabilities, financial acumen, and client-management skills. Using the STAR method for behavioral questions and quantifying results in case studies will be crucial.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Aramark Careers portal via the provided URL.

• Resume Optimization: Tailor your resume to highlight relevant experience in operations management, team leadership, budget control, and safety/sanitation protocols, using keywords from the job description.

• Portfolio Preparation: Gather specific examples and data from past roles that demonstrate your achievements in process improvement, cost management, team development, and client satisfaction. Be ready to discuss these using the STAR method.

• Company Research: Familiarize yourself with Aramark's mission, values, and its role in healthcare facility management. Understand the specific needs and challenges of EVS within a hospital setting.

• Interview Practice: Rehearse answers to common interview questions, focusing on behavioral and situational scenarios, and practice articulating your experience and leadership style clearly and concisely.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.