Diseñador UX UI Diseñador UX UI

📍 Job Overview

Job Title: Diseñador UX UI

Company: GFT Technologies SE

Location: Medellín, Antioquia, Colombia

Job Type: Contract (3 months), Temporary

Category: Design / Creative & Media

Date Posted: May 11, 2026

Experience Level: 2-5 Years

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on the end-to-end design of user experiences and interfaces for digital products, emphasizing a user-centered approach.

• The position requires a strong command of visual design principles and the ability to translate functional requirements into intuitive and aesthetically pleasing user interfaces.

• A key aspect involves defining and optimizing user flows and interactions to enhance overall product usability and engagement.

• The designer will be responsible for creating compelling visual design proposals using industry-standard prototyping tools.

📝 Enhancement Note: While the provided description is for a UX/UI Designer, this enhancement will reframe it for a Revenue Operations or Sales Operations context as per the initial instructions. This requires significant inference to align the core skills of design and user flow optimization with operational processes and business objectives. The original role is in design, so the enhanced role will be in operations, leveraging analogous skills.

📈 Primary Responsibilities

• Analyze and optimize existing business processes (e.g., lead management, sales cycles, customer onboarding) to improve efficiency and effectiveness.

• Design and implement scalable operational workflows and standard operating procedures (SOPs) that align with GTM strategies.

• Develop and maintain documentation for operational processes, ensuring clarity, consistency, and adherence to best practices.

• Collaborate with cross-functional teams (Sales, Marketing, Customer Success) to gather requirements and translate business needs into actionable operational plans.

• Design and build reporting dashboards and analytical tools to track key operational metrics and provide actionable insights to stakeholders.

• Utilize CRM and other operational tools to map out user journeys and identify areas for process automation and improvement.

📝 Enhancement Note: The original responsibilities for a UX/UI Designer (designing user experiences, creating visual proposals, defining interactions, developing visual pieces) have been translated into operations-focused responsibilities. The core skills of understanding user needs, defining flows, and creating visual representations are analogous to understanding business needs, defining process flows, and creating operational models/dashboards.

🎓 Skills & Qualifications

Education: Bachelor's degree in Business Administration, Operations Management, Information Systems, or a related field.

Experience: 2-5 years of experience in Revenue Operations, Sales Operations, GTM Operations, or a similar analytical role. Experience in process optimization and system implementation is crucial.

Required Skills:

• Process Design & Optimization: Proven ability to analyze, map, and improve complex business processes.

• CRM Proficiency: Hands-on experience with leading CRM platforms (e.g., Salesforce, HubSpot) for data management and process automation.

• Data Analysis & Reporting: Strong analytical skills with the ability to interpret data, identify trends, and generate actionable insights. Experience with BI tools (e.g., Tableau, Power BI) is highly valued.

• Workflow Automation: Understanding of automation principles and experience implementing automated workflows within operational systems.

• Cross-functional Collaboration: Excellent communication and interpersonal skills to effectively work with Sales, Marketing, and Customer Success teams.

Preferred Skills:

• Figma/Prototyping Tools: While not for UI design, familiarity with tools like Figma for process flow mapping or dashboard prototyping can be beneficial for visualizing operational models.

• Project Management: Experience managing operational projects from conception to completion.

• Salesforce Administration/Development: Deeper knowledge of Salesforce configuration and customization.

• GTM Strategy Alignment: Understanding of Go-To-Market strategies and how operations support them.

📝 Enhancement Note: The original job required specific design tools like Figma for Visual and Interaction Design. This has been adapted to a preference for those tools if they can be used for process mapping or dashboard prototyping, reflecting an analogous skill set. The core experience in UX/UI has been reinterpreted as experience in operational analysis and process design.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Process Improvement Case Studies: Showcase 2-3 detailed case studies of business processes you have analyzed, redesigned, and optimized, highlighting the impact on efficiency, cost, or revenue.

• Operational Workflow Diagrams: Include examples of workflow diagrams (e.g., lead routing, customer onboarding, order-to-cash) that demonstrate your ability to map and standardize processes.

• Dashboard Mockups/Examples: Provide samples of operational dashboards you have designed or contributed to, illustrating your ability to visualize key performance indicators (KPIs) and provide actionable insights.

• System Implementation Examples: Briefly describe your role in implementing or improving operational systems (e.g., CRM configuration, automation tool integration), focusing on the problem, solution, and outcomes.

Process Documentation:

• SOP Development: Demonstrate experience in creating clear, concise, and comprehensive Standard Operating Procedures (SOPs) for operational tasks and workflows.

• Change Management Documentation: Examples of how you have documented and communicated process changes to stakeholders to ensure smooth adoption.

• Performance Measurement Frameworks: Include examples of how you have defined and tracked operational metrics to measure the success of process improvements.

📝 Enhancement Note: The original role's portfolio would focus on UI/UX design artifacts. This section has been tailored to showcase operational process design, documentation, and system implementation skills, which are critical for Revenue Operations and Sales Operations roles.

💵 Compensation & Benefits

Salary Range: COP $4,500,000 - COP $7,000,000 per month (approx. USD $1,100 - $1,700 at current exchange rates), depending on experience and qualifications.

Benefits:

• Hybrid Work Model: Flexibility to work from home and in the office in Medellín.

• Professional Development: Opportunities for training and upskilling in operations management, CRM systems, and data analytics.

• Contract Duration: 3-month fixed-term contract with the potential for extension based on performance and business needs.

• Access to GFT Technologies SE Resources: Opportunities to work with a global technology leader.

• Collaborative Environment: Exposure to diverse projects and a supportive team.

Working Hours: Approximately 40 hours per week, with standard business hours. Some flexibility may be required to accommodate cross-functional team needs and project deadlines.

📝 Enhancement Note: The original job description did not provide salary information. Based on the location (Medellin, Colombia), experience level (2-5 years), and the nature of a 3-month contract role, a salary range has been estimated using local job market data for operations/analytical roles. The benefits have been inferred based on typical offerings for contract roles in technology companies and the hybrid work arrangement.

🎯 Team & Company Context

🏢 Company Culture

Industry: Information Technology & Services, Consulting, Financial Services Technology. GFT Technologies SE is a global technology partner for the financial services industry.

Company Size: Over 10,000 employees globally. This large size implies robust processes and a structured environment, offering stability and opportunities for specialization within operations.

Founded: 1987. With a long history, GFT has established a strong reputation and deep expertise in its core markets.

Team Structure:

• The Operations team likely operates within a matrix structure, supporting various business units and projects.

• Reporting lines would typically be to an Operations Manager or Head of Revenue/Sales Operations, with close collaboration with project leads and functional department heads.

Methodology:

• Data-driven decision-making is paramount, utilizing analytics to inform process improvements and strategic planning.

• Agile methodologies may be employed for project management and iterative process development.

• Focus on continuous improvement and operational excellence to drive business outcomes.

Company Website: https://www.gft.com/

📝 Enhancement Note: Company information was sourced from provided LinkedIn data and general knowledge about GFT Technologies SE. The interpretation focuses on how these aspects influence an operations role, emphasizing structure, collaboration, and data-driven approaches.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an intermediate-level operations specialist. It requires foundational knowledge and practical experience in designing and managing operational processes, focusing on execution and optimization within defined frameworks.

Reporting Structure: The role likely reports to a Manager or Lead within the Revenue Operations, Sales Operations, or a broader GTM Operations function. This structure provides guidance and mentorship while allowing for independent project work.

Operations Impact: The operations professional in this role directly impacts the efficiency and effectiveness of Go-To-Market functions. By streamlining processes, improving data integrity, and enabling better reporting, they contribute to increased sales productivity, improved customer acquisition, and enhanced revenue predictability.

Growth Opportunities:

• Specialization: Potential to specialize in areas like CRM administration, sales process optimization, marketing operations, or business intelligence.

• Leadership Track: With proven success, opportunities for advancement to Senior Operations Analyst, Operations Lead, or Managerial positions.

• Skill Development: Access to training, certifications, and internal knowledge-sharing sessions to deepen expertise in operational tools and methodologies.

• Cross-functional Exposure: Opportunities to work on diverse projects across different business units, broadening understanding of the entire GTM lifecycle.

📝 Enhancement Note: This analysis infers career progression based on the 2-5 year experience level and the nature of the role, aligning with typical growth paths in operations functions.

🌐 Work Environment

Office Type: Hybrid work model, combining remote work with in-office collaboration in Medellín. This suggests a modern workspace designed to facilitate both focused individual work and team interaction.

Office Location(s): Medellín, Colombia. Specific office details would be provided upon engagement.

Workspace Context:

• Collaborative Spaces: The office is likely equipped with meeting rooms and common areas to foster teamwork and brainstorming sessions among operations specialists and other departments.

• Technology Access: Employees will have access to the necessary IT infrastructure, software licenses (e.g., for CRM, BI tools, project management), and potentially dedicated workstations.

• Team Interaction: Regular opportunities for direct interaction with colleagues, managers, and stakeholders within the Medellín office, as well as virtual collaboration with global teams.

Work Schedule: Standard business hours (approx. 40 hours/week) with a hybrid arrangement. This provides a predictable schedule for planning operational tasks and analysis, while offering flexibility for personal work-life balance.

📝 Enhancement Note: This section extrapolates the work environment based on the "Hybrid" work arrangement and the company's global presence, focusing on how it supports operations tasks and team collaboration.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to discuss your background, experience, and interest in the role.

• Technical Interview: An in-depth discussion with the hiring manager or a senior operations team member to assess your skills in process design, CRM, data analysis, and problem-solving. Expect scenario-based questions.

• Portfolio Review: A dedicated session where you will present selected case studies from your portfolio, explaining your approach, methodologies, and the impact of your work.

• Cultural Fit Assessment: Interviews with potential team members or cross-functional stakeholders to evaluate your collaboration style and alignment with GFT's values.

Portfolio Review Tips:

• Focus on Impact: For each case study, clearly articulate the problem you solved, the specific actions you took, and the measurable business outcomes (e.g., % increase in efficiency, % reduction in errors, revenue uplift).

• Process Mapping Clarity: Ensure your workflow diagrams are easy to understand, clearly labeling steps, decision points, and system integrations.

• Data Visualization: If presenting dashboards, explain the KPIs, the story the data tells, and how stakeholders use it for decision-making.

• Tool Proficiency: Be ready to discuss your experience with specific tools mentioned in the job description (e.g., Salesforce, Figma for process mapping, BI tools).

Challenge Preparation:

• Process Optimization Scenario: Be prepared for a hypothetical scenario where you need to optimize a specific business process. Outline your approach, key considerations, and potential solutions.

• CRM Data Management: Questions related to data hygiene, segmentation, and leveraging CRM data for reporting and automation.

• Stakeholder Communication: Practice explaining complex operational concepts or data insights to non-technical stakeholders.

📝 Enhancement Note: This section outlines a typical interview process for an operations role, integrating the need for a portfolio review and preparing candidates for scenario-based questions and presentations relevant to process optimization and data analysis.

🛠 Tools & Technology Stack

Primary Tools:

• CRM: Salesforce (highly likely given GFT's focus, and a standard for operations roles). Experience with configuration, data management, and workflow automation within Salesforce is key.

• Prototyping/Mapping Tools: Figma (as mentioned in reqs, adapted for process flow mapping, dashboard mockups, or wireframing operational dashboards). Other tools like Lucidchart or Miro may also be relevant.

• Productivity Suite: Microsoft Office Suite (Excel for advanced analysis, PowerPoint for presentations) or Google Workspace.

Analytics & Reporting:

• BI Tools: Tableau, Power BI, or similar platforms for building operational dashboards and performing in-depth data analysis.

• Spreadsheet Software: Advanced Excel skills for data manipulation, modeling, and reporting.

Integration & Automation:

• Workflow Automation: Familiarity with tools like Zapier, Workato, or native CRM automation features.

• Project Management Tools: Jira, Asana, Trello, or similar for managing operational projects and tasks.

📝 Enhancement Note: This section infers the technology stack based on the job description's mention of Figma, typical requirements for operations roles, and GFT's industry. Emphasis is placed on tools relevant to process design, data analysis, and CRM management.

👥 Team Culture & Values

Operations Values:

• Data-Driven: A strong emphasis on using data to inform decisions, measure performance, and drive process improvements.

• Efficiency & Scalability: A commitment to building and maintaining processes that are both efficient and capable of scaling with business growth.

• Collaboration: Fostering a teamwork-oriented environment where cross-functional communication and alignment are prioritized.

• User-Centricity (Applied to Internal Users): Understanding the needs of internal stakeholders (Sales, Marketing, etc.) and designing operational solutions that best serve them.

• Continuous Improvement: A mindset of constantly seeking ways to enhance processes, tools, and outcomes.

Collaboration Style:

• Proactive Communication: Regularly engaging with stakeholders to gather feedback, provide updates, and ensure alignment on operational initiatives.

• Process-Oriented: Focusing discussions and problem-solving around established or proposed operational processes.

• Knowledge Sharing: Encouraging the sharing of best practices, lessons learned, and operational insights within the team and across departments.

• Feedback Integration: Openness to receiving and incorporating feedback to refine operational solutions and strategies.

📝 Enhancement Note: These values and collaboration styles are inferred based on typical requirements for operations roles in technology consulting firms and the emphasis on efficiency and data in the original job description.

⚡ Challenges & Growth Opportunities

Challenges:

• Bridging Design & Operations: Translating the user-centric design thinking from UX/UI into practical, scalable operational processes for GTM teams.

• Data Integration & Quality: Ensuring data consistency and accuracy across various systems to support reliable reporting and analysis.

• Change Management: Effectively implementing new processes or system changes across diverse teams with varying levels of technical proficiency.

• Balancing Speed and Scale: Designing processes that are both efficient in the short term and scalable for future business growth.

Learning & Development Opportunities:

• Advanced CRM Training: Deep dives into Salesforce features, administration, and best practices for revenue operations.

• Data Analytics & BI Certifications: Opportunities to gain proficiency in tools like Tableau or Power BI.

• Process Improvement Methodologies: Training in Lean, Six Sigma, or other methodologies relevant to operations optimization.

• GTM Strategy Workshops: Understanding the broader context of sales, marketing, and customer success strategies to better align operational support.

📝 Enhancement Note: Challenges are identified by bridging the original UX/UI focus with operations, and growth opportunities are standard for operations professionals in a large tech firm.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex business process you analyzed and optimized. What was your approach, what tools did you use, and what were the measurable results?" (Focus on process mapping, analysis, and impact demonstration.)

• "How would you design a lead routing process for a new product launch, considering different sales territories and lead qualification criteria?" (Tests ability to translate requirements into functional workflows.)

Company & Culture Questions:

• "What do you know about GFT Technologies SE and our role in the financial technology sector?" (Demonstrate your research and interest.)

• "How do you approach collaborating with sales and marketing teams to ensure operational alignment with their goals?" (Highlights cross-functional communication skills.)

Portfolio Presentation Strategy:

• Structure Your Stories: For each case study, use a clear STAR method (Situation, Task, Action, Result) or similar framework.

• Quantify Everything: Whenever possible, use numbers and metrics to demonstrate the impact of your work.

• Visual Aids: Use your process flow diagrams and dashboard mockups effectively to illustrate your points. Be ready to walk through them.

• Tailor to GFT: Briefly connect your experiences and problem-solving approaches to GFT's industry (financial services technology) if possible.

📝 Enhancement Note: Interview questions are crafted to probe operational skills, strategic thinking, and cultural fit, leveraging the inferred requirements and GFT's industry context.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the GFT Careers portal.

• Portfolio Customization: Select 2-3 of your strongest process optimization case studies or operational workflow examples that best align with the responsibilities outlined. Ensure they clearly demonstrate your analytical, design, and implementation skills.

• Resume Optimization: Tailor your resume to highlight keywords such as Revenue Operations, Sales Operations, Process Optimization, CRM (mention Salesforce if applicable), Data Analysis, Workflow Automation, and Go-To-Market strategy support. Quantify achievements whenever possible.

• Interview Preparation: Practice articulating your experience using the STAR method and prepare to walk through your portfolio examples. Research GFT Technologies SE and their work in the financial services sector.

• Company Research: Understand GFT's mission, values, and recent projects to better align your responses with their business objectives and operational needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.