Diseñador UX (Hibrido Quito)(Exp en Banca) K526

📍 Job Overview

Job Title: Diseñador UX (Híbrido Quito) (Exp en Banca)

Company: Keppri

Location: Quito, Ecuador

Job Type: Full-time

Category: UX/UI Design, Product Design

Date Posted: 2026-06-13

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Lead end-to-end user-centered design processes for digital products and services, ensuring alignment between user needs and strategic business objectives.

• Drive the creation and enhancement of user experiences through comprehensive research, ideation, prototyping, and evaluation methodologies.

• Facilitate collaborative design thinking sessions with multidisciplinary teams to foster innovation and strategic alignment.

• Translate complex user insights into actionable value propositions, service strategies, and detailed design artifacts like wireframes and prototypes.

• Conduct rigorous usability testing and user research to validate design solutions and identify areas for continuous improvement.

📝 Enhancement Note: The job title explicitly mentions "Exp en Banca" (Experience in Banking), indicating a strong preference for candidates with prior experience in the financial services sector. This implies a need to understand the unique user needs, regulatory landscape, and security considerations inherent in banking products and services.

📈 Primary Responsibilities

• Spearhead user research initiatives, including interviews, focus groups, shadowing, and usability testing, to gather deep user insights and uncover pain points.

• Develop and refine key UX artifacts such as User Journeys, Experience Maps, Blueprints, Ecosystem Maps, and Storyboards to visualize user interactions and service flows.

• Design intuitive information architectures and navigation structures to ensure seamless product usability and efficient content discoverability.

• Facilitate cross-functional workshops and co-creation sessions to drive ideation, define strategic direction, and build consensus among stakeholders.

• Translate research findings and stakeholder input into compelling value propositions, service strategies, wireframes, and interactive prototypes.

• Plan and execute comprehensive usability testing to validate design concepts, identify usability issues, and iterate on solutions.

• Collaborate closely with product managers, developers, and other stakeholders to ensure design feasibility and contribute to the overall product vision.

• Clearly and concisely communicate research findings, design recommendations, and project progress to diverse stakeholder groups, including executive leadership.

📝 Enhancement Note: The responsibilities emphasize a strategic and leadership-oriented approach to UX design, moving beyond just execution to include facilitation, strategic definition, and stakeholder management. This suggests the role requires a candidate who can operate autonomously and influence product direction.

🎓 Skills & Qualifications

Education: [While not explicitly stated, a Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field is typically expected for this level of UX role.]

Experience: Minimum of 3-5 years of hands-on experience in UX Design, Service Design, or User Experience roles, with a proven track record of delivering user-centered solutions.

Required Skills:

• Demonstrated expertise in user research methodologies (interviews, focus groups, shadowing, usability testing) and analysis of findings.

• Proficiency in creating and utilizing core UX artifacts: User Journeys, Experience Maps, Blueprints, Storyboards, Wireframes, Prototypes, Problem Statements, Ecosystem Maps, Personas, JTBD, Empathy Maps, and Flowcharts.

• Strong understanding of Information Architecture principles and best practices.

• Proven ability to plan and execute design stages, estimate effort, and coordinate effectively across different departments.

• Exceptional communication skills, with the ability to articulate complex design concepts and findings clearly to both technical and non-technical audiences.

• Demonstrated analytical thinking and problem-solving capabilities. Preferred Skills:

• Experience in the banking or financial services industry, understanding its specific user needs and regulatory environment.

• Knowledge of Design Systems, their implementation, and maintenance.

• Familiarity with branding principles and interaction documentation standards.

• Experience with data visualization components for dashboards.

• Understanding of responsive design principles and their application across various devices.

📝 Enhancement Note: The requirement for "Exp en Banca" is a critical differentiator. Candidates without this specific industry experience may face a steeper learning curve and will need to demonstrate exceptional adaptability and a strong understanding of user-centric design principles that can be applied universally.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 distinct UX projects, demonstrating end-to-end design thinking from research to final implementation.

• Case studies that clearly articulate the problem statement, user research findings, design process, key artifacts created (journeys, wireframes, prototypes), usability testing results, and final outcomes.

• Evidence of strategic thinking, including how user needs were balanced with business objectives and how the design contributed to measurable business impact (e.g., increased conversion, reduced support tickets, improved user satisfaction).

• Examples of collaboration with cross-functional teams (developers, product managers, business analysts) and how design decisions were communicated and justified.

• Demonstrations of proficiency with industry-standard design and prototyping tools. Process Documentation:

• Examples of well-documented user research plans and reports, outlining methodologies, participant recruitment, and key insights.

• Showcase of detailed user journey maps, experience maps, or service blueprints that identify pain points and opportunities for improvement.

• Presentation of wireframes and interactive prototypes that clearly illustrate user flows and interaction designs.

• Documentation of information architecture and navigation structures designed for digital products.

📝 Enhancement Note: The emphasis on "end to end" in the company description and the detailed list of UX artifacts in the requirements strongly suggest that a robust portfolio demonstrating a full design lifecycle is paramount. Candidates should be prepared to walk through their design process and decision-making rationale in detail.

💵 Compensation & Benefits

Salary Range: Based on the mid-level experience (3-5 years), hybrid work arrangement, and the specialized "banking experience" requirement in Quito, Ecuador, a competitive salary range would typically fall between $1,800 - $2,800 USD per month. This estimate is derived from market research for UX Designers in major Ecuadorian cities, considering industry benchmarks, cost of living, and the value of specialized financial sector experience.

Benefits:

• Hybrid Work Model: Offers a balance between remote flexibility and in-office collaboration, enhancing work-life integration.

• Professional Development: Opportunities for continuous learning, potentially including workshops, courses, and conference attendance to stay abreast of UX trends and technologies.

• Health Insurance: Comprehensive medical coverage for employees and potentially dependents, a standard benefit in professional roles.

• Team Collaboration: Access to a collaborative work environment with opportunities to engage with multidisciplinary teams and senior design professionals.

• Project Variety: Exposure to diverse projects within the technology and consulting sectors, with a particular focus on digital asset transformation.

Working Hours: The standard working hours are assumed to be 40 hours per week, typical for a full-time position. The hybrid nature may offer some flexibility in daily scheduling, coordinating with team needs and project deadlines.

📝 Enhancement Note: The salary range is an estimation based on typical market rates for this role and location. Actual compensation may vary based on specific qualifications, interview performance, and final negotiation. The mention of "end to end de activos digitales" and "grandes transformaciones empresariales" suggests the company handles significant projects, which may command salaries at the higher end of the estimated range.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specializing in digital asset end-to-end solutions, staffing, and software manufacturing, complemented by consulting and technology services for business transformation. This positions Keppri at the intersection of IT services and digital innovation.

Company Size: [While not explicitly stated, Keppri's description of offering "staffing and software manufacturing with consulting and technology services" suggests a mid-to-large sized organization, likely with multiple service lines and a significant client base.]

Founded: [The provided data does not include the founding date. However, the company's focus on "end to end digital assets" and "large business transformations" implies a mature organization that has adapted to evolving technological landscapes.]

Team Structure:

• Operations/Design Team: Likely comprises specialized UX/UI designers, service designers, and potentially researchers, working in project-based or embedded client teams.

• Reporting: The UX Designer will likely report to a Design Lead, Head of UX, or a Project Manager, depending on the project structure.

• Cross-functional Collaboration: Integral to the role, involving close partnerships with product owners, business analysts, developers, and client stakeholders to ensure cohesive product development.

Methodology:

• Agile Approach: The mention of "Cultura ágil y enfoque colaborativo" indicates that Agile methodologies (Scrum, Kanban) are likely employed for project management and development cycles.

• User-Centric Design: A core tenet, driven by research, ideation, prototyping, and iterative testing to ensure products meet user needs.

• Data-Informed Decisions: Implied through the use of analytics tools and the need to translate insights into tangible business outcomes.

Company Website: [The provided data does not include a direct URL for Keppri, but a search for "Keppri" might lead to their official website or LinkedIn profile.]

📝 Enhancement Note: Keppri's positioning as a technology company focused on digital asset transformation and business scaling suggests a dynamic and forward-thinking environment. The hybrid model and agile culture are key indicators of their operational approach.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Designer (3-5 years of experience), requiring independent contribution and leadership within design projects. It's a step beyond a junior role, demanding strategic thinking and ownership of the UX process.

Reporting Structure: The UX Designer will likely report to a Design Manager or a Project Lead who oversees multiple client engagements or product lines. Collaboration with senior designers and cross-functional teams will be frequent.

Operations Impact: The UX Designer's impact is direct and critical, influencing the usability, desirability, and effectiveness of digital products and services. This role is pivotal in ensuring that user needs are met, leading to increased customer satisfaction, higher engagement, and ultimately, business success for Keppri's clients. The focus on "end to end" and "digital asset transformation" means the designer's work can have a significant impact on clients' core business operations.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like Service Design, User Research, or Information Architecture.

• Leadership: Transition into Senior UX Designer roles, leading larger projects, mentoring junior designers, and contributing to design strategy.

• Client Management: Develop skills in client-facing roles, managing project scope, and presenting design solutions to executive stakeholders.

• Industry Expertise: Further specialize in the banking sector, becoming a go-to expert for financial services clients.

• Cross-functional Roles: Potentially move into Product Management or Business Analysis roles by leveraging a deep understanding of user needs and business strategy.

📝 Enhancement Note: The company's focus on "scaling large business transformations" suggests opportunities for designers to work on impactful, large-scale projects, offering significant career advancement and exposure to complex business challenges.

🌐 Work Environment

Office Type: Hybrid work environment, requiring a balance between remote work and in-office presence in Quito. This suggests a flexible approach to work arrangements, promoting both individual focus and team collaboration.

Office Location(s): Quito, Ecuador. The specific office location within Quito is not detailed but would be a key factor for candidates considering the commute and local amenities.

Workspace Context:

• Collaborative Spaces: The hybrid model implies the office is designed to facilitate collaboration, with meeting rooms, brainstorming areas, and potentially open-plan workspaces to encourage interaction.

• Tools and Technology: Access to essential design software (Figma, Mural, Miro), collaboration platforms (Jira, Confluence, Teams), and standard office productivity tools.

• Team Interaction: Opportunities for regular face-to-face interaction with colleagues, fostering team cohesion, knowledge sharing, and spontaneous problem-solving.

Work Schedule: While a standard 40-hour week is expected, the hybrid nature likely allows for some flexibility in daily hours, provided project deadlines and team needs are met, which is beneficial for deep work requiring focused blocks of time.

📝 Enhancement Note: The hybrid nature is a significant draw for many professionals, offering a blend of autonomy and social interaction. Candidates should be prepared to articulate how they manage their time and productivity in such an environment.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a brief call with HR or a recruiter to assess basic qualifications, experience, and cultural fit.

• Technical Interview/Portfolio Review: A deeper dive into the candidate's portfolio, focusing on their design process, problem-solving skills, and ability to articulate design decisions. This may involve a presentation of past work.

• Skills Assessment/Case Study: A practical exercise or case study designed to evaluate the candidate's approach to a specific UX challenge, potentially involving research, wireframing, or prototyping.

• Team/Manager Interview: An opportunity to meet with the hiring manager and potential team members to assess cultural alignment, collaboration style, and overall fit within the team dynamic.

• Final Interview: May involve senior leadership to discuss strategic fit and long-term contributions.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end UX process, problem-solving abilities, and impact, especially those relevant to banking or complex digital transformations.

• Tell a Story: For each project, clearly articulate the problem, your role and process, the challenges faced, your solutions, and the measurable outcomes. Use visuals effectively.

• Showcase Artifacts: Include examples of key deliverables like user journeys, wireframes, prototypes, and research findings.

• Highlight Collaboration: Emphasize how you worked with cross-functional teams and stakeholders, and how you incorporated feedback.

• Be Prepared to Discuss: Be ready to elaborate on your design decisions, trade-offs, and learnings from each project.

Challenge Preparation:

• Understand the Context: If given a case study, thoroughly analyze the problem statement and identify key user needs and business goals.

• Outline Your Approach: Plan your steps, considering research, ideation, design, and validation phases.

• Prioritize and Justify: Be prepared to explain your priorities and the rationale behind your design choices, especially if time is limited.

• Focus on Process: Demonstrate a structured design process, even if you can't complete every step in detail.

• Communicate Clearly: Practice articulating your thoughts and solutions concisely and effectively.

📝 Enhancement Note: Given the "Exp en Banca" requirement, candidates should be prepared to discuss how their UX skills translate to the financial services industry, highlighting any relevant projects or understanding of banking user needs.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary), with potential use of Sketch or Adobe XD.

• Collaboration & Ideation: Mural, Miro, FigJam for whiteboarding, brainstorming, and collaborative design sessions.

• User Research & Testing: Optimal Workshop (for IA testing), Maze, Hotjar (for user behavior analysis), or similar tools for planning and executing usability tests and gathering user feedback.

Analytics & Reporting:

• Web Analytics: Potentially Google Analytics or similar platforms to understand user behavior on live products.

• Heatmaps & Session Recordings: Hotjar or similar for qualitative insights into user interaction patterns.

• Dashboard Components: Knowledge of how UX design contributes to data visualization elements within dashboards.

CRM & Automation:

• Project Management: Jira and Confluence for task tracking, sprint planning, and documentation.

• Office Suite: Word, Excel, PowerPoint, Outlook, Forms for general productivity, reporting, and communication.

📝 Enhancement Note: Proficiency in Figma, Mural, and Miro is explicitly required. Experience with user testing platforms like Maze or Hotjar is also a significant advantage, demonstrating a commitment to data-driven design validation.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A strong focus on understanding and meeting client needs, as evidenced by the company's consulting and transformation services.

• Agile & Collaborative: Embracing iterative development, teamwork, and open communication to drive projects forward efficiently.

• Innovation & Transformation: A drive to leverage technology for "scaling large business transformations" and creating "digital assets."

• Excellence in Design: A commitment to high-quality, user-centered design that delivers tangible business value.

• Continuous Improvement: Encouraging learning and adaptation, essential in the fast-paced tech industry.

Collaboration Style:

• Cross-functional Integration: Working closely with diverse teams (product, development, business) to ensure cohesive product development.

• Open Communication: Encouraging clear and frequent communication of ideas, feedback, and progress.

• Facilitative Leadership: The role requires facilitating design sessions and guiding discussions to achieve consensus and drive decisions.

• Knowledge Sharing: A culture that likely supports sharing best practices and learnings within the design and broader project teams.

📝 Enhancement Note: The emphasis on "agile culture" and "collaborative approach" suggests a working environment that values teamwork, adaptability, and open feedback loops, which are crucial for successful UX design projects.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Continuously navigating the inherent tension between delivering ideal user experiences and meeting strict business objectives or technical constraints, especially within the regulated banking sector.

• Managing Stakeholder Expectations: Effectively communicating complex design rationales and managing expectations across diverse stakeholder groups with varying levels of understanding of UX principles.

• Adapting to New Technologies and Methodologies: Staying current with evolving UX tools, techniques, and industry best practices, particularly in areas like AI-driven design or new fintech solutions.

• Working in a Hybrid Environment: Optimizing collaboration and productivity in a hybrid model, ensuring seamless communication and engagement between remote and in-office team members.

Learning & Development Opportunities:

• Advanced UX/Service Design Training: Opportunities to deepen expertise in specialized areas through workshops, certifications, or advanced courses.

• Industry Exposure: Gaining deeper insights into the banking and financial services sector through client projects, potentially leading to specialized knowledge and career paths.

• Mentorship: Learning from senior designers and leaders within Keppri, gaining guidance on career progression and skill development.

• Cross-Disciplinary Learning: Opportunities to learn about software development, business strategy, and other aspects of digital transformation.

📝 Enhancement Note: The challenge of working within the banking sector is significant, requiring an understanding of compliance, security, and user trust, which are paramount in financial services. This also presents a unique growth opportunity for specialization.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced in a previous project, particularly within the banking or financial services sector. How did you approach it, what was your process, and what was the outcome?" (Focus on problem-solving, process, and impact.)

• "How do you balance user needs with business objectives and technical limitations? Provide an example of a trade-off you had to make and how you managed it." (Assess strategic thinking and negotiation skills.)

• "How would you approach designing a new feature for a mobile banking app, considering security, ease of use, and customer trust?" (Evaluate domain-specific application of UX principles.) Company & Culture Questions:

• "What interests you about Keppri's focus on digital asset transformation and serving clients in the banking industry?" (Gauge alignment with company mission and sector focus.)

• "How do you contribute to an agile and collaborative team environment, especially in a hybrid setting?" (Assess teamwork and adaptability.)

• "How do you measure the success of your UX designs, and what metrics do you prioritize?" (Understand your approach to impact and ROI.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, follow a clear story: Problem -> Your Role -> Process -> Solution -> Outcome -> Learnings.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced task completion time, improved NPS scores).

• Showcase Artifacts: Visually present key deliverables like user journeys, wireframes, prototypes, and research summaries. Ensure they are legible and well-explained.

• Be Ready for Deep Dives: Anticipate detailed questions about your design decisions, rationale, and any challenges or compromises made.

• Tailor to Banking: If possible, highlight projects or insights relevant to financial services, demonstrating your understanding of the sector's unique requirements.

📝 Enhancement Note: Prepare to discuss how your UX expertise directly applies to the specific needs and challenges of the banking industry. Emphasize any projects involving financial transactions, sensitive data, or regulatory compliance.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided link on the Keppri careers page.

• Curate Your Portfolio: Select 2-3 of your strongest UX projects, prioritizing those that demonstrate end-to-end process, user research, and ideally, experience within the banking or financial services sector. Ensure your portfolio clearly outlines the problem, your role, your process, and the outcomes.

• Tailor Your Resume: Highlight keywords such as "UX Design," "Service Design," "User Research," "Figma," "Miro," "Prototyping," "Information Architecture," and crucially, "Banking Experience" or "Financial Services." Quantify achievements where possible.

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on clear storytelling, articulating your design rationale, and demonstrating your collaborative approach. Be ready to discuss specific challenges and solutions.

• Research Keppri: Understand their focus on digital asset transformation and their role as a technology and consulting partner, especially for large-scale business changes. This will help you articulate your interest and cultural fit.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.