Digital UX Consultant

📍 Job Overview

Job Title: Digital UX Consultant

Company: HEXAWARE

Location: Mexico

Job Type: Full time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-04-13T15:00:42

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Remote OK

🚀 Role Summary

• This role focuses on translating complex product strategies and user needs into intuitive and effective digital experiences, specifically within the context of AI projects.

• The core of the position involves a deep understanding of user experience (UX) design principles to create clear, usable, and consistent design outcomes.

• Collaboration with cross-functional teams, including product managers and engineers, is essential to align on design solutions and achieve product objectives.

• A significant aspect of this role is working with ambiguity, synthesizing diverse inputs from business, technology, and user research to inform design decisions.

📝 Enhancement Note: While the title is "Digital UX Consultant," the description strongly indicates a "Senior XD Designer" role focused on product design for AI initiatives. The emphasis on translating strategy into design outcomes and collaborating with product/engineering suggests a hands-on design role rather than a pure consulting one, with a focus on tangible design deliverables.

📈 Primary Responsibilities

• Translate complex problems, constraints, and strategic inputs into clear, simple, and intuitive user experience (UX) designs for AI projects.

• Develop and iterate on design flows, wireframes, and prototypes that prioritize clarity, usability, and consistency across the user journey.

• Collaborate closely with product management, engineering teams, and other stakeholders to ensure design solutions align with product strategy and technical feasibility.

• Synthesize inputs from business requirements, technical constraints, and user research to inform design decisions and create effective design outcomes.

• Advocate for user-centered design principles throughout the product development lifecycle, ensuring a high-quality user experience.

• Contribute to the development and refinement of design systems to maintain consistency and efficiency in design output.

• Leverage familiarity with AI-enabled workflows, tools, or products to enhance the design of AI-driven features and applications.

📝 Enhancement Note: The responsibilities are inferred from the provided description, emphasizing the translation of strategy into design, cross-functional collaboration, and a focus on AI-specific product design challenges. The role requires a blend of strategic thinking and hands-on design execution.

🎓 Skills & Qualifications

Education:

Experience:

• 5-10 years of professional experience in User Experience (UX) design, Interaction Design, or Product Design.

• Proven track record of designing complex digital products and translating strategic intent into effective design outcomes.

Required Skills:

• UX Design: Demonstrated expertise in user-centered design methodologies, information architecture, and user flow creation.

• Product Strategy: Ability to understand and translate product vision and business goals into tangible design solutions.

• User Experience (UX): Deep understanding of UX principles, heuristics, and best practices for creating intuitive and engaging interfaces.

• Design Systems: Experience in creating, maintaining, or working within established design systems to ensure consistency and scalability.

• AI-enabled Workflows: Familiarity and practical experience designing for or with AI-powered features, tools, or products is a strong advantage.

• Stakeholder Management: Proven ability to effectively communicate and collaborate with product managers, engineers, and business stakeholders.

• Prototyping: Proficiency in creating interactive prototypes using tools like Figma, Sketch, Adobe XD, or similar.

• Usability: Strong understanding of usability principles and experience conducting or incorporating user feedback from usability testing.

• Interaction Design: Skill in defining and designing user interactions, transitions, and micro-interactions.

• Cross-functional Collaboration: Experience working effectively in a team environment with diverse roles (product, engineering, research, marketing).

Preferred Skills:

• Experience with advanced AI concepts and their application in user interfaces.

• Familiarity with design research methodologies and translating research findings into design improvements.

• Visual design skills and an eye for aesthetics, detail, and brand consistency.

• Experience working in a remote or distributed team environment.

📝 Enhancement Note: The required skills are derived from the core responsibilities and the "Skillset needed" section of the input. The "AI-enabled Workflows" is highlighted as a key differentiator. Experience level is set at 5-10 years based on the "Senior XD Designer" implication and the "5-10" AI experience level tag.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A robust portfolio demonstrating a strong understanding of UX design principles and a track record of delivering successful digital products.

• Showcase case studies that highlight your process for translating complex problems and product strategy into clear, intuitive user experiences.

• Include examples of design flows, wireframes, interactive prototypes, and final UI designs.

• Demonstrate your ability to collaborate effectively with cross-functional teams and manage stakeholder feedback.

Process Documentation:

• Provide examples of your design process, from initial concept and research through to final implementation and iteration.

• Detail how you synthesize inputs from business, technology, and users to inform your design decisions.

• Explain your approach to ensuring clarity, usability, and consistency in your designs.

• Showcase how you collaborate with engineering and product teams to align on outcomes.

📝 Enhancement Note: Portfolio requirements are tailored for a senior UX designer role, emphasizing process, collaboration, and AI-specific design. The structure guides candidates on what to prepare for a review.

💵 Compensation & Benefits

Salary Range:

Benefits:

• Full-time Employment Benefits: Standard benefits package as per Mexican labor law, likely including:

  • Social Security contributions (IMSS).
  • Christmas bonus (Aguinaldo).
  • Vacation days and holiday pay.
  • Profit sharing (PTU), if applicable.

• Remote Work Stipend/Support: Potential for a stipend to cover home office setup or internet costs, common for remote roles.

• Health Insurance: Private health insurance options may be offered.

• Professional Development: Opportunities for training, workshops, and conferences related to UX design and AI.

• Flexible Working Hours: While full-time, remote roles often offer flexibility around core working hours.

Working Hours:

• Approximately 40 hours per week, with potential for flexibility common in remote, full-time positions. Core hours may be established for effective team collaboration.

📝 Enhancement Note: Salary is estimated based on typical mid-senior level UX roles in Mexico, considering the cost of living and market rates. Benefits are standard for full-time employment in Mexico, with added considerations for remote work.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / IT Services & Consulting. HEXAWARE is a global IT services and consulting company, specializing in digital transformation, cloud, data, and AI solutions. This context suggests a dynamic, innovation-driven environment focused on delivering cutting-edge solutions to clients.

Company Size: HEXAWARE is a large enterprise, with employee counts typically in the tens of thousands globally. This size implies established processes, global reach, and a diverse workforce, offering opportunities for structured career progression and exposure to large-scale projects.

Founded: HEXAWARE was founded in 1990. This long history suggests stability, deep industry experience, and a mature organizational structure.

Team Structure:

• The role is likely part of a project-based team or a dedicated design/UX practice within HEXAWARE, serving AI projects.

• The structure will involve close collaboration with project managers, AI specialists, developers, and potentially client-side stakeholders.

Methodology:

• Data Analysis & Insights: The team will likely employ data-driven approaches to understand user behavior, project performance, and AI model effectiveness in user interactions.

• Workflow Planning & Optimization: Emphasis on designing efficient and user-friendly workflows for complex AI-driven processes.

• Automation & Efficiency Practices: Designing solutions that leverage automation and AI to improve user productivity and streamline operations.

Company Website: https://www.hexaware.com/

📝 Enhancement Note: Company context is derived from public information about HEXAWARE. The implications for a UX consultant role are focused on industry trends, project scale, and collaborative environments typical of large IT service firms.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior Individual Contributor role, likely positioned at a mid-to-senior level within the UX design discipline. It requires a blend of deep design expertise, strategic thinking, and the ability to guide design initiatives within complex AI projects. The "consultant" aspect implies an ability to advise and influence stakeholders.

Reporting Structure: The role will likely report to a Design Lead, UX Manager, or a Project Manager, depending on the specific project structure. Collaboration will be extensive with Product Managers, AI Engineers, and potentially client-side teams.

Operations Impact: The impact of this role is significant, directly influencing the usability, adoption, and effectiveness of AI-powered products and features. Successful UX design in AI can lead to increased user satisfaction, improved efficiency, and the successful deployment of complex technologies, ultimately contributing to project success and client value.

Growth Opportunities:

• Operations Skill Advancement: Opportunity to specialize further in UX for AI, becoming an expert in designing for complex, data-intensive, and intelligent systems.

• Leadership Development: Potential to lead design efforts on larger or more complex AI projects, mentor junior designers, and contribute to design strategy.

• Client Facing Roles: Develop strong client-facing and presentation skills, potentially moving into more senior consulting or client management roles within HEXAWARE's digital transformation offerings.

• Cross-functional Expertise: Gain deeper insights into AI technologies, product management, and software development lifecycles.

📝 Enhancement Note: Analysis of career progression is based on the senior level, the specialized domain (AI UX), and the consulting aspect. Growth paths are aligned with typical trajectories for senior designers in technology consulting firms.

🌐 Work Environment

Office Type: This role is designated as "Remote OK," suggesting that the primary work environment will be home-based. However, HEXAWARE may have physical offices in Mexico or other locations where collaboration or occasional in-person meetings might occur.

Office Location(s): While the role is remote for Mexico (MX), HEXAWARE has a global presence, with offices in various countries. Specific office locations in Mexico are not detailed but could include major tech hubs.

Workspace Context:

• Collaborative Environment: Despite being remote, expect a highly collaborative virtual environment, utilizing communication and collaboration tools for team interaction.

• Tools & Technology: Access to standard design software, project management tools, and communication platforms will be provided or expected.

• Operations Team Interaction: Regular interaction with a distributed, cross-functional operations and project team, requiring strong virtual communication and asynchronous work capabilities.

Work Schedule:

• Full-time, approximately 40 hours per week. Remote roles often provide some flexibility in scheduling, allowing for work-life balance, but will require availability for meetings and collaboration during core business hours relevant to the project team and potentially clients.

📝 Enhancement Note: The work environment is characterized by its remote nature, necessitating strong virtual collaboration skills. This aligns with modern IT consulting practices.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter or hiring manager will likely conduct an initial phone screen to assess basic qualifications, experience, and cultural fit.

• Portfolio Presentation: A key stage will involve presenting your portfolio. Be prepared to walk through 2-3 case studies, detailing your role, process, challenges, and outcomes. Focus on how you translated complex problems into intuitive UX designs, especially for AI-related projects.

• Technical/Design Interview: This may involve a design challenge (e.g., a take-home assignment or a live whiteboarding session) to assess your problem-solving skills and design thinking. Expect questions about your design process, decision-making rationale, and familiarity with AI concepts.

• Stakeholder/Team Interviews: Interviews with potential team members (Product Managers, Engineers) to evaluate collaboration style, communication skills, and ability to work within a cross-functional team.

• Final Interview: May involve a senior leader to discuss strategic alignment, career aspirations, and overall fit with HEXAWARE's culture.

Portfolio Review Tips:

• Focus on Process: Clearly articulate your design process for each case study. How did you approach the problem? What research methods did you use? How did you iterate?

• Highlight AI Relevance: If possible, include projects that demonstrate experience with AI, machine learning, or complex data-driven applications. Explain the unique challenges of designing for AI and how you addressed them.

• Quantify Impact: Whenever possible, use metrics to demonstrate the impact of your designs (e.g., improved conversion rates, reduced task completion time, increased user satisfaction).

• Showcase Collaboration: Explain how you worked with engineers, product managers, and other stakeholders. Highlight instances where you influenced decisions or resolved disagreements.

• Tell a Story: Structure your case studies as narratives that lead the interviewer through the problem, your solution, and the results.

Challenge Preparation:

• Understand the Constraints: For any design challenge, clarify the problem statement, target users, and any technical or business constraints.

• Think Aloud: For live challenges, verbalize your thought process. Explain your assumptions, the trade-offs you're considering, and the rationale behind your design decisions.

• Prioritize: Given time constraints, focus on the most critical aspects of the problem and propose a logical solution, even if it's a high-level concept.

• Be Prepared for AI: If the challenge involves AI, think about common AI UX patterns, ethical considerations, and how to present AI's capabilities clearly to users.

📝 Enhancement Note: This section provides practical, actionable advice tailored to a UX design role, with a specific emphasis on AI and the potential for a consulting-like interview process.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma, Sketch, Adobe XD, InVision, Axure RP. Proficiency in at least one major tool is expected.

• Collaboration: Slack, Microsoft Teams, Zoom, Google Workspace (Docs, Sheets, Slides).

• Project Management: Jira, Asana, Trello, Confluence.

Analytics & Reporting:

• Familiarity with tools like Google Analytics, Mixpanel, Amplitude, or similar for understanding user behavior and design impact.

CRM & Automation:

• While not a primary focus for UX design, understanding how CRM systems (e.g., Salesforce) and automation platforms integrate with user-facing applications can provide valuable context for designing cohesive user journeys.

• Familiarity with AI platforms or MLOps tools might be a plus for understanding the underlying technology.

📝 Enhancement Note: The tools listed are standard for UX designers in the tech industry, with a specific nod towards AI-related technologies where applicable.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and experience above all else.

• Collaboration: Valuing teamwork, open communication, and shared ownership of design outcomes.

• Innovation: Encouraging creative problem-solving and the exploration of new technologies and design approaches, particularly in the AI space.

• Excellence & Quality: Striving for high-quality design deliverables that are robust, usable, and aesthetically pleasing.

• Adaptability: Embracing change and being able to navigate ambiguity and evolving project requirements.

Collaboration Style:

• Cross-functional Integration: Expect a highly integrated approach where designers work hand-in-hand with product managers, engineers, and AI specialists from concept to launch.

• Process Review Culture: An environment that encourages constructive feedback on designs and processes, fostering continuous improvement.

• Knowledge Sharing: A culture that promotes sharing best practices, learnings, and insights, especially concerning new AI technologies and UX challenges.

📝 Enhancement Note: These values and collaboration styles are inferred from typical tech consulting firm cultures and the nature of a UX design role focused on innovation and cross-functional delivery.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for AI Ambiguity: Navigating the inherent complexities and often unpredictable nature of AI systems to create clear and trustworthy user experiences.

• Translating Complex Concepts: Effectively communicating the capabilities and limitations of AI to users through intuitive design.

• Ethical Considerations: Addressing potential biases, privacy concerns, and the ethical implications of AI in user interfaces.

• Rapid Technological Evolution: Keeping pace with the fast-changing landscape of AI and its impact on UX design methodologies and tools.

• Cross-cultural/Remote Collaboration: Ensuring effective communication and design alignment across different time zones and cultural backgrounds within a remote team.

Learning & Development Opportunities:

• Specialization in AI UX: Deepen expertise in designing for AI, machine learning, and data-intensive applications.

• Industry Conferences & Certifications: Opportunities to attend AI and UX conferences (e.g., CHI, UX India, AI Summit) and pursue relevant certifications.

• Mentorship: Benefit from mentorship from senior designers or AI experts within HEXAWARE.

• Exposure to Diverse Projects: Work on a variety of AI projects for different industries, broadening your understanding and skill set.

📝 Enhancement Note: Challenges are specific to the AI UX domain and the remote consulting environment. Growth opportunities focus on specialization and skill development within this niche.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex problem you faced in a previous design project and how you translated it into a simple, intuitive user experience. What was your process?" (Focus on problem-solving, translation, and UX methodology).

• "How do you approach designing for AI-enabled workflows? What are the unique challenges, and how do you ensure user trust and understanding?" (Focus on AI UX specifics, ethics, and user adoption).

Company & Culture Questions:

• "What interests you about HEXAWARE and this specific role within AI projects?" (Research HEXAWARE's AI initiatives and connect your skills).

• "How do you stay updated on the latest trends in UX design and AI technology?" (Demonstrate continuous learning and passion for the field).

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly define the problem, your role, the constraints, your design process, the solutions you proposed, and the results achieved.

• Emphasize AI Integration: If applicable, clearly articulate how AI was integrated into the product and the specific UX considerations for that integration. Use visuals to illustrate complex AI interactions.

• Highlight Collaboration: Detail your interactions with engineers and product managers, showcasing how you navigated feedback and achieved consensus.

• Be Ready for Deep Dives: Prepare to discuss specific design decisions, the rationale behind them, and alternative solutions you considered.

• Showcase Prototypes: Have interactive prototypes ready to demonstrate key user flows and interactions.

📝 Enhancement Note: Interview questions are crafted to probe the core competencies required for this role, with a strong emphasis on AI UX, problem-solving, and collaboration.

📌 Application Steps

To apply for this Digital UX Consultant position:

• Submit your application through the provided Oracle Cloud link.

• Curate Your Portfolio: Select 2-3 of your strongest UX design case studies, prioritizing those that demonstrate your ability to translate complex problems into intuitive designs, especially any related to AI, data, or intricate workflows. Ensure your portfolio clearly outlines your role, process, and the impact of your work.

• Tailor Your Resume: Highlight keywords and responsibilities mentioned in this job description, such as "UX Design," "Product Strategy," "AI-enabled Workflows," "Stakeholder Management," and "Cross-functional Collaboration." Quantify your achievements whenever possible.

• Prepare Your Presentation: Practice presenting your portfolio case studies. Be ready to articulate your design process, rationale, and collaborative approach, especially how you handle ambiguity and synthesize diverse inputs. Anticipate questions about your experience with AI.

• Research HEXAWARE: Familiarize yourself with HEXAWARE's services, particularly their AI and digital transformation offerings. Understand their company culture and values to articulate your alignment during interviews.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.