Design Manager

📍 Job Overview

Job Title: Design Manager

Company: Highland Homes

Location: Plano, Texas, USA

Job Type: Full-Time

Category: Design & Construction Operations

Date Posted: 2026-06-23

Experience Level: 10+ Years

Remote Status: On-site

🚀 Role Summary

• Lead the design and development of residential products, encompassing floor plans, elevations, and detailed specifications for new and existing homes.

• Manage custom and renovation projects from conception through execution, ensuring adherence to product strategy, design excellence, and critical Product Development Milestone (PDM) timelines.

• Drive a data-informed design process by integrating buyer-driven insights, market research, psychographics, buyer personas, trend reports, and take rates into project scope and detailing.

• Oversee the quality and fidelity of construction documents and shop drawings, ensuring design integrity throughout the Design Development (DD) and Construction Document (CD) phases.

• Foster a collaborative environment, mentoring junior designers and facilitating cross-functional alignment with Purchasing, Estimating, and Construction teams to address cost, constructability, and schedule feedback.

📝 Enhancement Note: This role is positioned within the broader operations of a home builder, focusing on the product development lifecycle from a design perspective. It requires a strong understanding of construction processes, market dynamics, and customer needs to ensure designs are both aesthetically pleasing and commercially viable. The emphasis on PDM timelines and cross-functional coordination highlights the operational rigor expected.

📈 Primary Responsibilities

• Spearhead the design and development of floor plans, elevations, and detailing across all Highland Homes product lines, ensuring consistency and innovation.

• Prepare comprehensive conceptual and schematic design packages for both standard and custom residential products.

• Guide material and color selections, working closely with the Director of Design to align with brand aesthetics and market trends.

• Coordinate programming, scheduling, and delivery priorities to meet PDM cadence and departmental deadlines effectively.

• Write and meticulously maintain the Product Script, ensuring accuracy in square footage, room counts, lot requirements, product options, and overall design intent.

• Drive rigorous design reviews at each phase, verifying that designs meet feedback, quality, and cost criteria.

• Integrate take rates, market research, psychographics, buyer personas, and trend reports to inform and refine project scope and detailing.

• Review design requests and plan change forms, validating program requirements and initiating appropriate research or reuse of existing designs.

• Conduct Quality Assurance (QA) on construction documents and shop drawings to ensure design fidelity and constructability.

• Lead the resolution of field or production design issues, actively participating in field walks, frame reviews, and construction team meetings.

• Maintain design integrity throughout Design Development (DD) and Construction Document (CD) development in partnership with Design Development Managers.

• Align with Purchasing, Estimating, and Construction departments to address cost, constructability, and schedule feedback, ensuring manufacturability and economic viability.

• Support the validation of the Product Script and participate in Senior Management design reviews.

• Facilitate design charrettes for series-based or accelerated design rollouts to foster rapid ideation and problem-solving.

• Mentor junior designers, fostering their professional growth and supporting cross-discipline collaboration through open dialogue and shared design ownership.

• Encourage innovative design solutions that maintain intent while improving performance, value, or execution efficiency.

• Facilitate design consistency across the team's output and uphold established standards of design excellence.

• Manage high-touch customer and sales-facing projects for custom or renovated homes, guiding clients through the design process while managing expectations and brand quality.

• Walk completed homes and under-construction prototypes to verify design intent and identify potential improvements.

• Provide feedback and design updates based on post-launch hindsight reviews and construction insights.

• Maintain project status tracking and communicate clear, concise updates to the Director of Design.

• Adhere to departmental policies and best practices, contributing to a streamlined operational workflow.

• Attend product tours, continuing education, and trade shows to stay abreast of national trends and emerging design methodologies.

📝 Enhancement Note: The responsibilities emphasize a blend of creative design leadership and rigorous operational project management. The role requires a candidate who can translate market intelligence into tangible product designs while managing complex project timelines and cross-functional dependencies, typical of product development within a large-scale construction organization.

🎓 Skills & Qualifications

Education:

• Bachelor's degree from an accredited institution in a design or construction-related field, with a minimum of ten years of progressive residential design experience, including AutoCAD proficiency.

• OR a two-year technical degree with a minimum of twelve years of progressive residential work experience, including AutoCAD proficiency. Experience:

• Minimum of 3 years of experience dealing with residential wood frame construction, building codes, and drafting standards.

• Minimum of 3 years of experience designing high-quality homes, ranging from entry-level to custom, one-of-a-kind residences.

• Proven track record in cost-effective design talent with a keen eye for detail and aesthetic sensibility. Required Skills:

• Proficient in drafting software, specifically AutoCAD. Experience with Revit or comparable software is also required.

• Strong understanding of design and architectural style preferences for multiple buyer profiles and geographic regions.

• Demonstrated creative flair and ability to prepare effective black and white and color renderings for design assignments and sales/marketing materials.

• Thorough understanding of design programs that incorporate psychographic segments, square footage, room counts, required options, flex spaces, cost targets, detail requirements, and specifications.

• Proficient in MS Office software suite (Word, Excel, Outlook, PowerPoint).

• Ability to read, interpret, and communicate information necessary to perform job duties effectively.

• Skilled in managing and scheduling multiple projects, tasks, and shifting priorities on a daily basis.

• Strong organizational and time management skills to ensure efficient workflow and deadline adherence.

• Ability to develop, cultivate, and maintain positive relationships with both internal and external customers, adept at dealing with varied personality types.

• Proficient in preparing and delivering effective presentations to diverse audiences. Preferred Skills:

• Proficiency in SketchUp.

• Architectural Registration in the State of Texas.

📝 Enhancement Note: The educational and experience requirements highlight a need for a deep understanding of residential construction and design principles, with a strong emphasis on practical application and technical proficiency in CAD software. The preference for Texas Architectural Registration suggests a focus on local building codes and market nuances.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a diverse range of residential design projects, highlighting both standard and custom home designs.

• Include examples of floor plans, elevations, and detailed construction document excerpts to demonstrate technical proficiency.

• Present case studies of cost-effective design solutions and innovative material selections.

• Demonstrate experience in integrating market research and buyer insights into design outcomes.

• Provide examples of design problem-solving, particularly in addressing field or production issues. Process Documentation:

• Document the Product Development Process (PDM) lifecycle as it relates to design, from initial strategy to final execution.

• Illustrate the process of writing and maintaining a Product Script, emphasizing accuracy and completeness.

• Detail the methodology for conducting design reviews and QA on construction documents.

• Explain the process of integrating buyer-driven insights, market research, and trend reports into design decisions.

• Showcase the workflow for managing custom and renovation projects, including client interaction and expectation management.

📝 Enhancement Note: Candidates should prepare a portfolio that not only displays aesthetic capabilities but also demonstrates a structured approach to design, problem-solving, and process management within the homebuilding industry. Emphasis on PDM and Product Script documentation is crucial.

💵 Compensation & Benefits

Salary Range:

The salary for a Design Manager with 10+ years of experience in Plano, Texas, can range from $100,000 to $140,000 annually. This estimate is based on industry benchmarks for similar roles in the Dallas-Fort Worth metroplex, considering the level of responsibility, required technical skills, and the strategic importance of product design in the homebuilding sector. Factors such as specific experience, negotiation, and the company's compensation philosophy may influence the final offer.

Benefits:

• Excellent medical, dental, and prescription benefits.

• Employee Stock Ownership Plan (ESOP), offering employees a stake in the company's success.

• 401(k) retirement savings plan.

• New home purchase discounts for employees.

• Business casual atmosphere. Working Hours:

• Standard full-time hours, typically 40 hours per week, with potential for additional hours as required by project deadlines and business needs.

📝 Enhancement Note: The estimated salary range reflects the mid-to-senior level of this role, with significant responsibilities in product strategy and development. The inclusion of an ESOP is a notable benefit, aligning with the company's employee-owned model.

🎯 Team & Company Context

🏢 Company Culture

Industry: New Home Construction. Highland Homes operates within a competitive market, emphasizing quality, leadership, and customer focus. The company has a long-standing reputation built over 40 years.

Company Size: Highland Homes is a significant player in the residential construction market, implying a structured organization with established processes and a large workforce.

Founded: Over 40 years ago, indicating a stable company with deep industry experience and a well-established market presence.

Team Structure:

• The Design team likely comprises specialized roles such as Design Managers, Design Development Managers, CAD Technicians, and potentially Interior Designers, all reporting to a Director of Design.

• The reporting structure for this role is directly to the Director of Design, with significant collaboration expected with departments like Purchasing, Estimating, Construction, and Sales.

• Cross-functional collaboration is a key aspect, involving close partnerships with teams responsible for procurement, cost control, site execution, and market strategy. Methodology:

• Data analysis is integral, utilizing market research, psychographics, buyer personas, and trend reports to inform design decisions.

• Workflow planning and optimization are critical, especially concerning the Product Development Milestone (PDM) cadence and efficient design execution.

• Automation and efficiency practices are implied through the use of CAD software and the need for accurate Product Scripts to streamline downstream processes.

Company Website: https://www.highlandhomes.com/

📝 Enhancement Note: The company culture emphasizes employee ownership, customer focus, and a commitment to quality. The operations within design are highly structured, driven by product development milestones and cross-functional integration, typical of a large, established builder focused on scalable and efficient processes.

📈 Career & Growth Analysis

Operations Career Level: This role is a mid-to-senior level position within the design and product development operations of a homebuilder. It requires significant experience and leadership capabilities, managing complex projects and mentoring junior staff. The responsibilities include strategic input into product design and ensuring operational efficiency in the design process.

Reporting Structure: The Design Manager reports directly to the Director of Design. This structure allows for focused guidance on design strategy and alignment with broader company objectives, while also providing a clear channel for escalating issues and seeking approvals.

Operations Impact: The Design Manager directly impacts the company's success by shaping the core product offering. Well-designed, cost-effective homes that meet market demand drive sales, enhance customer satisfaction, and contribute to profitability. The role ensures that design decisions are aligned with operational constraints (cost, constructability, schedule) and market opportunities, thereby influencing revenue and margin.

Growth Opportunities:

• Operations Skill Advancement: Opportunities to deepen expertise in residential construction, building codes, and advanced design software. Potential to lead larger or more complex design initiatives.

• Leadership Development: Potential to move into a Director of Design role, overseeing larger teams and strategic product direction. Mentorship of junior designers provides practical leadership experience.

• Cross-Functional Expertise: Gaining deeper understanding and influence in areas like purchasing, estimating, and construction through ongoing collaboration, which can lead to roles in product management or operations leadership.

📝 Enhancement Note: This role offers a clear path for career progression within the homebuilding industry, focusing on specialization in design operations or broader leadership in product development and construction management. The emphasis on mentorship and cross-functional collaboration supports holistic professional development.

🌐 Work Environment

Office Type: The role is on-site, indicating a traditional office environment within Highland Homes' Plano, Texas location. This setting facilitates in-person collaboration, access to resources, and direct interaction with team members and other departments.

Office Location(s): Plano, Texas, a major hub in the Dallas-Fort Worth metroplex, offering accessibility and proximity to a large talent pool and construction sites.

Workspace Context:

• The workspace is likely collaborative, with shared office space designed for team interaction and cross-functional communication. Access to design software and potentially physical model-making or material sample areas.

• Operations tools and technology include industry-standard CAD software (AutoCAD, Revit, SketchUp) and Microsoft Office Suite.

• Opportunities for team interaction include design reviews, charrettes, and regular meetings with construction, estimating, and purchasing teams.

Work Schedule: The work schedule is full-time, with standard business hours. While on-site, flexibility may be required to accommodate critical project deadlines, site visits, or urgent design issues, which is common in the dynamic construction industry.

📝 Enhancement Note: The on-site work environment is crucial for fostering in-person collaboration, which is vital for design development, problem-solving, and the seamless integration of design with construction and sales operations.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications, experience, and alignment with the role's technical and creative demands.

• Technical/Creative Assessment: This may involve a portfolio presentation where you discuss your design philosophy, project execution, and problem-solving approach. Expect questions on residential construction, building codes, and CAD proficiency.

• Cross-functional Interviews: Meetings with department heads or team members from Purchasing, Estimating, or Construction to evaluate collaboration skills and understanding of their operational needs.

• Final Interview: With the Director of Design, focusing on strategic thinking, leadership potential, and cultural fit within Highland Homes' employee-owned structure.

Portfolio Review Tips:

• Highlight Process: Clearly articulate your design process for each project, from initial concept to construction documentation.

• Showcase Problem-Solving: Include examples where you successfully addressed design challenges related to cost, constructability, or client needs.

• Quantify Impact: Whenever possible, use metrics to demonstrate the positive impact of your designs (e.g., cost savings, improved efficiency, positive buyer feedback).

• Tailor to Highland Homes: Emphasize projects that align with Highland Homes' style, product types, and commitment to quality. Demonstrate an understanding of their market and buyer profiles.

• Technical Proficiency: Ensure your portfolio clearly showcases your proficiency in AutoCAD and other relevant design software.

Challenge Preparation:

• Be prepared to discuss how you would approach designing a specific type of home or addressing a hypothetical design challenge relevant to Highland Homes' market.

• Practice articulating your design rationale, considering cost, constructability, market appeal, and regulatory requirements.

• Prepare to discuss your experience with Product Development Milestones (PDM) and managing design schedules.

📝 Enhancement Note: Candidates should prepare a portfolio that comprehensively showcases their technical skills, design aesthetic, and operational project management capabilities within the residential construction context. Demonstrating an understanding of Highland Homes' specific needs and market will be critical.

🛠 Tools & Technology Stack

Primary Tools:

• AutoCAD: Essential for drafting floor plans, elevations, and construction documents. Proficiency is a core requirement.

• Revit: Expected for BIM (Building Information Modeling) capabilities, offering advanced design and documentation features.

• SketchUp: Preferred for 3D modeling, conceptual design, and visualization, aiding in client presentations and design exploration.

• MS Office Suite (Word, Excel, Outlook, PowerPoint): Crucial for documentation, project tracking, communication, and presentations.

Analytics & Reporting:

• While not a primary analytics role, understanding how design impacts metrics like take rates, cost per square foot, and customer satisfaction is key. Proficiency in interpreting reports from these areas will be beneficial. CRM & Automation:

• While the Design Manager may not directly manage CRM or automation tools, an understanding of how design data integrates with systems used by sales and operations (e.g., for product configuration, sales tools) is advantageous.

📝 Enhancement Note: The technology stack emphasizes core architectural and design software, with a strong reliance on AutoCAD. Familiarity with BIM (Revit) and 3D visualization (SketchUp) is important, as is the ability to interpret data and integrate designs into broader operational systems.

👥 Team Culture & Values

Operations Values:

• Quality & Excellence: A commitment to high standards in design and execution, ensuring the quality of homes built.

• Customer Focus: Designing homes that meet the needs and desires of buyers, prioritizing their satisfaction.

• Innovation: Encouraging creative solutions that enhance home design, functionality, and value.

• Efficiency: Streamlining the design process and ensuring designs are cost-effective and constructible.

• Collaboration: Fostering teamwork and open communication across departments to achieve shared goals.

Collaboration Style:

• Cross-functional Integration: Working closely with Purchasing, Estimating, and Construction to ensure designs are practical, cost-effective, and aligned with company goals.

• Process Review Culture: Engaging in regular design reviews and feedback sessions to continuously improve design quality and processes.

• Knowledge Sharing: Mentoring junior designers and sharing best practices to elevate the team's overall capabilities and maintain design consistency.

📝 Enhancement Note: The company culture values a blend of creative design, operational efficiency, and strong interpersonal collaboration. Candidates should demonstrate an ability to work effectively in a team-oriented environment while upholding high standards of product quality and customer satisfaction.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design Vision with Cost Constraints: A constant challenge is creating innovative and desirable designs that remain within budget and are feasible for construction.

• Integrating Diverse Buyer Needs: Designing for multiple buyer profiles and regional preferences requires adaptability and a deep understanding of market segmentation.

• Resolving Field/Production Issues: Swiftly and effectively addressing design-related problems that arise during construction requires strong problem-solving skills and cross-functional communication.

• Staying Ahead of Trends: Keeping pace with evolving architectural styles, material innovations, and buyer expectations in a dynamic market.

Learning & Development Opportunities:

• Operations Skill Advancement: Deepening expertise in residential construction methods, building codes, and sustainable design practices.

• Industry Exposure: Attending trade shows, seminars, and continuing education courses to stay current with national design and construction trends.

• Leadership Development: Opportunities to mentor junior designers and potentially lead design initiatives, building leadership acumen for future roles.

📝 Enhancement Note: This role presents opportunities to tackle complex design challenges within a structured operational framework, fostering continuous learning and professional growth in the competitive homebuilding industry.

💡 Interview Preparation

Strategy Questions:

• "How would you approach designing a new floor plan for a first-time homebuyer in the Plano market, considering current trends and cost efficiencies?" (Focus on market research, buyer personas, cost-effective design, and process.)

• "Describe a time you had to resolve a significant design conflict between your design intent and construction feasibility. What was your approach, and what was the outcome?" (Highlight problem-solving, collaboration, and operational awareness.)

• "How do you ensure design consistency across a team while also encouraging individual creativity and innovation?" (Focus on leadership, mentorship, and process standardization.) Company & Culture Questions:

• "What interests you about Highland Homes, particularly our employee-owned model and 40-year legacy?" (Show research into the company's values and history.)

• "How do you see your role contributing to the overall success and operational efficiency of a homebuilder like Highland Homes?" (Connect your skills to company objectives and operations.)

• "Describe your experience with Product Development Milestones (PDM) and how you ensure designs align with these timelines." (Demonstrate understanding of operational processes.) Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, explain the objective, your design process, challenges faced, solutions implemented, and the final outcome, emphasizing operational considerations.

• Quantify Results: Use data to support your claims where possible (e.g., "This design iteration reduced material waste by X%" or "Achieved Y% buyer satisfaction in pilot phase").

• Showcase Technical Skills: Clearly demonstrate your proficiency in AutoCAD and other relevant software through your project examples.

• Engage and Discuss: Be prepared to answer detailed questions about your design choices and processes, and engage in a collaborative discussion about how your approach aligns with Highland Homes' operational needs.

📝 Enhancement Note: Candidates should prepare to articulate their design process, problem-solving skills, and understanding of operational constraints within the homebuilding industry, backed by strong portfolio examples and an understanding of Highland Homes' specific context.

📌 Application Steps

To apply for this Design Manager position:

• Submit your application through the provided link on the Highland Homes careers portal.

• Curate Your Portfolio: Select 3-5 key projects that best showcase your experience in residential design, cost-effective solutions, and handling of custom projects. Ensure clear documentation of your design process, technical proficiency (CAD), and problem-solving.

• Optimize Your Resume: Tailor your resume to highlight experience in residential wood frame construction, AutoCAD, building codes, and project management. Quantify achievements where possible, focusing on responsibilities that align with the job description.

• Prepare Your Presentation: Practice presenting your portfolio, focusing on your design approach, problem-solving strategies, and how your skills directly benefit a homebuilder like Highland Homes. Be ready to discuss your understanding of PDM timelines and cross-functional collaboration.

• Research Highland Homes: Familiarize yourself with their current projects, design styles, company values (employee ownership, customer focus), and market position in Texas. Understand how your role contributes to their operational success.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.