Design Consultant I

📍 Job Overview

Job Title: Design Consultant I

Company: Porcelanosa USA

Location: WEST HOLLYWOOD, CA, US

Job Type: Full Time, Temporary

Category: Retail Sales & Design Operations

Date Posted: 2026-08-03T13:59:00

Experience Level: 1-4 Years

Remote Status: On-site

🚀 Role Summary

• This role focuses on providing expert design consultation and sales support within a high-end retail showroom environment.

• It involves managing showroom operations, including product display, inventory, and customer interactions to drive sales and build lasting client relationships.

• The position requires proficiency in design software (CAD) for creating client proposals and a strong understanding of product offerings in tile, bath, and kitchen design.

• Success in this role hinges on exceptional customer service, sales acumen, and the ability to effectively manage multiple tasks in a dynamic retail setting.

📝 Enhancement Note: While the job title is "Design Consultant I," the description and responsibilities indicate a strong sales component, positioning this role at the intersection of design expertise and retail sales operations. The temporary nature of the employment is a key factor for candidates to consider.

📈 Primary Responsibilities

• Provide expert advice on design elements such as color, texture, lighting, and layout, recommending products that align with customer budgets and aesthetic preferences.

• Build and nurture strong relationships with clients to foster long-term partnerships and generate repeat business and referrals within the design community and direct consumers.

• Maintain the showroom's organization, visual appeal, and stock levels, ensuring products are properly displayed and managing inventory to facilitate timely order placement.

• Stay abreast of the latest design trends, product innovations, and Porcelanosa's evolving product catalog to offer cutting-edge solutions to clients.

• Manage showroom incoming calls, effectively documenting and processing customer inquiries and complaints to ensure timely resolution and customer satisfaction.

• Prepare accurate pricing quotes and comprehensive proposals, providing detailed information on sales terms and delivery schedules.

• Utilize CAD software to create detailed design plans and compelling presentations for clients, showcasing product integration and aesthetic outcomes.

• Actively engage with customers in the showroom to understand their design needs and recommend suitable tile, bath, and kitchen products.

• Collaborate with internal teams to ensure seamless order processing, inventory management, and client support.

• Perform other assigned duties that contribute to the overall efficiency and success of the showroom operations.

📝 Enhancement Note: The responsibilities highlight a blend of creative design, client relationship management, sales execution, and operational upkeep of the showroom. Candidates should emphasize their ability to manage multiple facets of a retail design sales environment.

🎓 Skills & Qualifications

Education: While specific educational requirements are not detailed, a background in Interior Design, Architecture, or a related field is highly beneficial.

Experience: 1-4 years of experience in a design consulting, sales, or customer-facing role, preferably within the luxury retail, interior design, or home furnishings sectors.

Required Skills:

• Expertise in design consultation, including advising on color, texture, lighting, and layout.

• Proven sales skills with a demonstrated ability to close deals and meet sales targets.

• Excellent communication and interpersonal skills for effective client interaction and relationship building.

• Strong customer service orientation, with a focus on client satisfaction and retention.

• Proficiency in using CAD software for design planning and presentation.

• Solid organizational and time management skills to handle multiple client projects and showroom tasks.

• Ability to work independently, demonstrating initiative and problem-solving capabilities.

• Teamwork and collaboration skills to work effectively within the showroom environment.

• Detail-oriented approach to manage tasks, proposals, and inventory accurately.

• Ability to multitask and prioritize effectively in a fast-paced setting.

• Understanding of product knowledge related to tile, bath, and kitchen products. Preferred Skills:

• Experience with high-end or luxury product sales.

• Familiarity with showroom operations and visual merchandising.

• Knowledge of current interior design trends and material specifications.

• Experience in managing client complaints and resolving issues effectively.

• Ability to interpret and execute design briefs accurately.

📝 Enhancement Note: The experience requirement is broad (1-4 years), suggesting that candidates with strong transferable skills from related fields like interior design, architecture, or even high-end retail sales with a design focus will