Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Scan Design of Florida

Location: 13411 Metro Parkway, Ft. Myers, FL 33966, United States

Job Type: Full-time

Category: Sales / Interior Design / Retail Operations

Date Posted: May 25, 2026

Experience Level: Mid-level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Spearhead high-end interior design projects from initial client consultation through to final white-glove delivery, embodying a consultative sales approach.

• Act as a key brand ambassador for a 50-year-old legacy furniture retailer, fostering strong client relationships and driving revenue growth.

• Develop and present sophisticated space plans and curated styling solutions, translating client lifestyle needs into tangible, elevated interior designs.

• Manage the entire client lifecycle, ensuring a seamless and exceptional customer experience that aligns with premium brand standards and operational efficiency.

📝 Enhancement Note: This role blends consultative sales with interior design expertise, requiring a candidate who can effectively manage client expectations, drive sales performance, and execute complex design projects within a retail operations framework. The emphasis on "white-glove delivery" and "legacy brand" suggests a focus on high-touch customer service and operational excellence.

📈 Primary Responsibilities

• Conduct in-depth in-store and in-home consultations to understand client lifestyle, aesthetic preferences, and budget parameters for interior design projects.

• Create detailed space plans and comprehensive floor layouts, effectively showcasing how Scan Design's premium furnishings can optimize and transform client environments.

• Curate and select accessories, finishes, lighting, and rugs to develop cohesive, elevated, and aesthetically pleasing interior design schemes that align with client vision.

• Oversee all aspects of the client journey, including initial engagement, product selection, procurement, order management, and final white-glove installation, ensuring seamless execution.

• Contribute to showroom visual merchandising efforts, ensuring the space remains an inspiring and premier destination that reflects the Scan Design brand and current design trends.

• Proactively manage a sales pipeline, follow up on leads, and nurture client relationships to achieve and exceed individual sales targets and contribute to overall showroom revenue goals.

• Maintain up-to-date knowledge of Scan Design's product catalog, design trends, and competitive landscape to provide expert advice and tailored recommendations.

• Collaborate with delivery and installation teams to ensure accurate and timely fulfillment of client orders and to uphold the "white-glove" service standard.

📝 Enhancement Note: The responsibilities highlight a dual focus on sales performance and design execution. The "end-to-end project management" and "white-glove installation" indicate a need for strong organizational skills and attention to detail, crucial for operational success in a high-end retail environment.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Interior Design, Architecture, or a related field is strongly preferred for a role with this level of design responsibility. Equivalent professional experience will also be considered.

Experience: A minimum of 2-5 years of proven experience in high-end consultative sales, luxury retail, interior design, or home staging is required.

Required Skills:

• Consultative Sales Excellence: Demonstrated ability to build rapport, understand client needs, and guide them through a high-value purchase process.

• Interior Design Acumen: Strong spatial visualization skills and a keen eye for aesthetics, color palettes, and furniture arrangement.

• Space Planning & Floor Layouts: Proficiency in developing functional and appealing room layouts.

• Project Management: Ability to manage multiple client projects simultaneously from inception to completion, with meticulous attention to detail.

• Client Relationship Management: Proven success in building and maintaining long-term client relationships, leading to repeat business and referrals.

• Visual Merchandising: Understanding of showroom presentation and how to create an appealing and inspiring retail environment.

• Communication & Presentation: Exceptional verbal and written communication skills, with the ability to articulate design concepts and sales proposals clearly and persuasively.

• Performance-Driven Mindset: A strong motivation to achieve sales targets and thrive in a commission-based environment, including peak selling hours.

Preferred Skills:

• Luxury Retail Sales: Specific experience selling high-end furniture, home decor, or luxury goods.

• Interior Design Software Proficiency: Familiarity with tools like AutoCAD, SketchUp, Floor Planner, or similar design software for creating visual proposals.

• Home Staging Experience: Understanding of how to present properties and spaces effectively for sale or rental.

• Knowledge of High-End Furnishings: Familiarity with premium brands, materials, and craftsmanship in the furniture industry.

📝 Enhancement Note: The "2-5 years" experience level suggests candidates should have a solid foundation in sales and design principles, with the capacity to operate autonomously and manage complex client interactions. The preference for specific design software indicates a need for candidates who can leverage technology to enhance their design presentations and sales process.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Project Case Studies: Showcase at least 2-3 detailed case studies of interior design projects, highlighting the client's initial needs, your design solutions, the specific Scan Design products used, and the final outcome.

• Space Planning Examples: Include visual examples of floor plans and 3D renderings you have created, demonstrating your ability to optimize space utilization and aesthetic appeal.

• Sales Performance Metrics: Quantify your sales achievements with data on revenue generated, average transaction value, client conversion rates, and client retention metrics.

• Client Testimonials & Referrals: Present positive feedback from previous clients that speaks to your consultative approach, design expertise, and customer service.

• Process Flow Documentation (Optional but Recommended): Briefly outline your typical client engagement process, from initial contact to post-installation follow-up, emphasizing how you ensure operational efficiency and client satisfaction.

Process Documentation:

• Client Consultation Workflow: Document the steps you take during a client consultation, including needs assessment, proposal development, and feedback incorporation.

• Sales Cycle Management: Illustrate your approach to managing the sales cycle, from lead generation and qualification to closing and order processing.

• Project Execution & Delivery: Detail your process for managing project timelines, coordinating with internal teams (e.g., delivery, installation), and ensuring adherence to "white-glove" service standards.

📝 Enhancement Note: A strong portfolio is critical for this role to visually demonstrate design capabilities and quantitatively prove sales success. Candidates should focus on showcasing their ability to manage the entire client journey, integrating design vision with operational execution and sales results.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Design Consultants in the Ft. Myers, FL area with 2-5 years of experience, the estimated salary range is $50,000 - $80,000 annually. This includes a guaranteed draw against commission structure. The actual compensation will be determined by the candidate's experience, demonstrated sales performance, and negotiation.

Benefits:

• Guaranteed Draw-Against-Commission Pay Structure: Provides a stable income base while offering uncapped earning potential based on sales performance.

• Health Insurance: Comprehensive medical, dental, and vision coverage options.

• Retirement Savings Plan: Opportunities for 401(k) or similar retirement savings plans.

• Employee Discount: Significant discounts on Scan Design's high-end furniture and home decor.

• Paid Time Off: Accrued vacation, sick leave, and paid holidays.

• Professional Development: Opportunities for ongoing training in design trends and sales techniques.

Working Hours: This is a full-time position requiring availability during showroom operating hours, which includes regular weekend shifts (Saturdays and Sundays) and availability during promotional holidays and seasonal sales events. A standard work week is typically 40 hours, but flexibility is expected to meet client needs and sales targets.

📝 Enhancement Note: The "Guaranteed Draw-Against-Commission" is a key compensation element, indicating a performance-driven culture with a safety net. The estimated salary range is based on typical compensation for similar sales and design roles in a high-cost-of-living area like South Florida, considering the luxury retail segment.

🎯 Team & Company Context

🏢 Company Culture

Industry: High-End Home Furnishings & Interior Design. Scan Design operates within a competitive luxury retail market, focusing on offering curated, globally sourced furniture and decor. This sector demands a strong emphasis on customer experience, design expertise, and seamless operational execution.

Company Size: Scan Design is a well-established, family-owned Florida institution with a 50-year legacy. While specific employee numbers aren't provided, its presence across Florida suggests a medium to large retail operation with multiple showrooms. This size implies a structured but potentially close-knit team environment, offering stability and a strong sense of brand identity.

Founded: Founded over 50 years ago, Scan Design has built a deep-rooted reputation for quality, style, and customer service in Florida. This long history suggests a company culture that values experience, loyalty, and enduring client relationships, likely with established operational processes honed over decades.

Team Structure:

• The Design Consultant likely operates within a showroom team structure, reporting to a Showroom Manager or Sales Manager.

• Collaboration is expected with other Design Consultants, Sales Associates, and potentially a dedicated design support or administrative staff.

Methodology:

• Client-Centric Design: The core methodology revolves around understanding and fulfilling individual client needs through personalized design solutions and consultative sales.

• Data-Informed Sales: While design is creative, sales performance is tracked and analyzed to identify trends, optimize sales strategies, and reward high performers.

• Operational Efficiency: Emphasis on streamlined processes for order management, delivery coordination, and customer service to ensure consistent delivery of high-quality experiences.

Company Website: [Scan Design Website - Assuming scandesign.com based on domain_derived]

📝 Enhancement Note: The company's long history and family-owned status suggest a culture that values tradition, customer loyalty, and potentially a more personal approach to management and employee relations, balanced with the performance demands of a high-end retail sales environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-level Design Consultant, requiring a blend of sales acumen and design proficiency. It serves as a key revenue-generating position within the retail operations framework, responsible for direct client interaction and sales conversion. It's an opportunity for individuals with existing design or sales experience to step into a more autonomous, client-facing role within a reputable luxury brand.

Reporting Structure: Typically, a Design Consultant reports to a Showroom Manager or Sales Manager, who oversees daily operations, sales performance, and team management within a specific retail location. This structure allows for direct support and performance guidance.

Operations Impact: The Design Consultant directly impacts the company's revenue through sales generation and plays a crucial role in customer satisfaction and brand reputation through exceptional design execution and service delivery. Their ability to manage projects efficiently and effectively contributes to the overall operational success of the showroom and the company's standing in the luxury market.

Growth Opportunities:

• Senior Design Consultant/Lead Designer: Advancement to roles with greater design responsibility, client portfolio management, or mentorship of junior consultants.

• Showroom Management: Potential progression into leadership roles such as Assistant Showroom Manager or Showroom Manager, overseeing sales teams, operations, and P&L for a location.

• Specialization: Development of expertise in specific design styles, product categories, or client segments (e.g., hospitality, commercial design) for specialized roles.

• Sales Management: Transition into broader sales leadership roles within the organization.

📝 Enhancement Note: Growth in this role is tied to both sales performance and the ability to manage complex design projects. The company's long-standing presence suggests potential for stable career progression and opportunities for individuals who demonstrate consistent success and commitment.

🌐 Work Environment

Office Type: Primarily on-site within a high-end furniture showroom. The environment is designed to be aesthetically pleasing, inspiring, and conducive to client consultations and sales interactions.

Office Location(s): The specific location is 13411 Metro Parkway, Ft. Myers, FL 33966. This is a retail showroom environment, likely situated in a commercial or accessible area within Ft. Myers, Florida.

Workspace Context:

• Showroom Floor: A significant portion of the work involves engaging with clients on the showroom floor, showcasing furniture, and discussing design possibilities.

• Consultation Areas: Dedicated spaces or areas within the showroom for private client consultations, often equipped with design tools, samples, and presentation materials.

• Collaborative Space: Interaction with colleagues, including other sales staff and management, within the showroom environment.

• Technology Integration: Access to design software, CRM systems, and communication tools necessary for managing client interactions and sales processes.

Work Schedule: The role requires a flexible schedule, with mandatory weekend shifts (Saturdays and Sundays) and availability during peak retail hours and promotional events. This is typical for high-end retail sales roles where client availability dictates working hours. The expectation is consistent coverage during showroom operating hours, aligning with the consultative sales model.

📝 Enhancement Note: The work environment is client-facing and sales-focused, requiring a professional demeanor and the ability to thrive in a dynamic retail setting. The emphasis on weekends and holidays underscores the customer-centric nature of the business.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications, experience, and alignment with the role's requirements.

• First Interview (Phone/Video): A discussion with a hiring manager or HR representative to gauge your sales background, design philosophy, and understanding of the role. Be prepared to discuss your sales achievements and design approach.

• In-Person Interview & Portfolio Presentation: This is a crucial stage. You will likely meet with the Showroom Manager and potentially other senior sales staff. Be prepared to present your portfolio, showcasing your best design projects, space plans, and sales results. You may also be asked to walk through a hypothetical client scenario.

• Sales Challenge/Role-Play: You might be given a scenario to demonstrate your consultative sales skills and ability to handle client objections or specific design requests.

• Background Check: Conditional offers of employment are subject to a background check and drug screening.

Portfolio Review Tips:

• Curate Selectively: Focus on 3-5 of your strongest, most relevant projects that demonstrate your skills in high-end design, space planning, and successful sales outcomes.

• Tell a Story: For each project, clearly articulate the client's problem or vision, your design solution, the specific Scan Design products you utilized, and the quantifiable results (e.g., client satisfaction, sales value).

• Quantify Sales Success: Use clear metrics to showcase your sales performance – revenue generated, conversion rates, average sale value, client retention, etc.

• Highlight Software Skills: If applicable, showcase renderings or floor plans created using design software, demonstrating your technical proficiency.

• Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate, whether digital or physical.

Challenge Preparation:

• Understand the Brand: Research Scan Design extensively – their history, product lines, target demographic, and brand aesthetic.

• Practice Consultative Selling: Prepare to role-play a client consultation, focusing on active listening, asking probing questions, and presenting solutions tailored to hypothetical needs.

• Be Ready for Objections: Anticipate common client objections related to price, style, or functionality and prepare thoughtful responses.

• Demonstrate Enthusiasm: Show genuine passion for interior design and a commitment to client satisfaction and sales success.

📝 Enhancement Note: The interview process emphasizes practical demonstration of skills through portfolio presentation and potential sales challenges. Candidates should prepare to not only discuss their experience but also to visually and quantitatively prove their capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• CRM System: Likely a system like Salesforce, HubSpot, or a proprietary CRM for managing client interactions, tracking leads, and monitoring sales pipelines. Proficiency in a CRM is essential for operational efficiency and sales tracking.

• Design Software: Professional familiarity with design tools such as AutoCAD, SketchUp, Floor Planner, or similar software for creating accurate floor plans, 3D renderings, and visual proposals.

• Microsoft Office Suite/Google Workspace: Standard productivity tools for communication, document creation, and data management (Word/Docs, Excel/Sheets, PowerPoint/Slides).

Analytics & Reporting:

• Sales Reporting Tools: Internal reporting dashboards or modules within the CRM used to track individual and showroom sales performance, conversion rates, and revenue.

• Data Analysis (Basic): Ability to interpret sales reports and customer data to identify trends, understand client preferences, and inform sales strategies.

CRM & Automation:

• Email Marketing Tools: Potentially used for client follow-ups, newsletters, or promotional campaigns, integrated with the CRM.

• Point of Sale (POS) System: For processing transactions and managing sales orders within the showroom.

📝 Enhancement Note: Proficiency in design software and CRM systems is explicitly mentioned as a requirement. Candidates should be prepared to discuss their experience with these tools and how they leverage them to enhance client interactions and operational efficiency.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A deep commitment to understanding and exceeding client expectations, making the client's vision and satisfaction paramount in all design and sales interactions.

• Excellence in Design: A dedication to high aesthetic standards, offering sophisticated and timeless interior design solutions that reflect the Scan Design brand.

• Performance & Accountability: A drive for achieving sales targets and delivering exceptional results, with a culture that rewards high performance and holds individuals accountable for their contributions.

• Collaboration & Teamwork: A spirit of mutual support within the showroom team, working together to achieve collective goals and ensure a seamless customer experience from start to finish.

• Integrity & Professionalism: Upholding the highest ethical standards in client interactions and business dealings, representing the Scan Design brand with poise and trustworthiness.

Collaboration Style:

• Cross-Functional Partnership: Close collaboration with delivery, logistics, and installation teams to ensure the "white-glove" service promise is consistently met, requiring clear communication and coordination.

• Peer Support: An environment where Design Consultants can share insights, best practices, and support each other in achieving sales and client satisfaction goals within the showroom.

• Management Guidance: Open communication with Showroom/Sales Managers for performance feedback, strategic guidance, and operational support.

📝 Enhancement Note: The culture appears to blend creativity and client focus with a strong emphasis on sales performance and operational execution. Collaboration is key, particularly in ensuring the seamless delivery of high-touch customer service.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Sales Targets with Design Integrity: Successfully driving revenue while ensuring design solutions are creative, client-appropriate, and align with Scan Design's brand aesthetic.

• Managing Diverse Client Expectations: Catering to a wide range of client tastes, budgets, and needs in the high-end market, requiring adaptability and strong consultative skills.

• Navigating the Luxury Sales Cycle: Guiding clients through a potentially longer and more complex sales process inherent in high-value purchases, requiring patience and persistent follow-up.

• Staying Ahead of Design Trends: Continuously updating knowledge of interior design trends, materials, and product offerings to remain a trusted advisor to clients in a dynamic market.

• Weekend and Holiday Work: Adapting to a work schedule that includes regular weekend shifts and availability during peak retail periods.

Learning & Development Opportunities:

• Product Knowledge Expansion: Deepening expertise in Scan Design's extensive product catalog, including materials, craftsmanship, and customization options.

• Advanced Design Techniques: Opportunities to attend workshops or training sessions on the latest interior design principles, software, and styling trends.

• Sales & Negotiation Skills: Further development in high-end consultative selling, closing techniques, and client objection handling.

• Mentorship: Learning from experienced senior consultants and showroom managers within the Scan Design network.

• Industry Exposure: Potential opportunities to attend trade shows or industry events to stay abreast of market developments and expand professional networks.

📝 Enhancement Note: The role presents challenges common to high-end retail sales and design, requiring a candidate who is resilient, adaptable, and committed to continuous learning and client success. Growth is tied to mastering both the sales and design aspects of the role.

💡 Interview Preparation

Strategy Questions:

• "Describe your approach to a client consultation for a luxury home furnishing project. How do you uncover their needs and translate them into design solutions?"

• "Walk me through one of your most successful interior design projects. What were the challenges, how did you overcome them, and what was the outcome?"

• "How do you handle a situation where a client has a very specific vision that may not align with current design trends or the Scan Design aesthetic?"

Company & Culture Questions:

• "What do you know about Scan Design and why are you interested in working with us?"

• "How do you see your design style aligning with Scan Design's brand and product offerings?"

• "Describe your ideal work environment. How do you thrive in a commission-based sales role?"

Portfolio Presentation Strategy:

• Structure Your Narrative: For each project, clearly define the "Before," "During" (your process and solutions), and "After" (the final outcome and client satisfaction).

• Quantify Everything: Be ready to present sales figures, conversion rates, average sale values, and any metrics that demonstrate your commercial success.

• Showcase Design Process: Explain your thought process behind space planning, material selection, and furniture arrangement. Use visuals effectively.

• Highlight Scan Design Integration: Emphasize how you integrated Scan Design products into your designs and how they met client needs.

• Be Prepared for Questions: Anticipate questions about your design choices, sales strategies, and ability to handle specific client scenarios.

📝 Enhancement Note: Interviewers will be assessing your ability to connect design creativity with tangible sales results and your fit within a client-focused, performance-driven retail environment. A well-prepared portfolio that tells a compelling story of success is your most powerful tool.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the recruiting.paylocity.com platform.

• Tailor Your Resume: Highlight your experience in consultative sales, interior design, luxury retail, and project management. Quantify achievements with specific numbers related to sales revenue, client satisfaction, or project scope.

• Curate Your Portfolio: Select your strongest design projects and sales achievements that align with high-end home furnishings. Ensure it includes space plans, renderings, and clear sales metrics. Be ready to present this digitally or in person.

• Research Scan Design: Thoroughly understand the company's history, brand identity, product lines, and target market. Prepare to articulate why you are a good fit for their specific culture and offerings.

• Practice Your Presentation: Rehearse presenting your portfolio and answering common interview questions related to sales strategy, design process, and client management. Prepare for potential role-playing scenarios.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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