Design Consultant at Great Day Improvements: A Family of Brands

📍 Job Overview

Job Title: Design Consultant

Company: Great Day Improvements: A Family of Brands

Location: Delaware, Ohio, United States

Job Type: FULL_TIME

Category: Sales Operations / GTM Operations (Client-Facing Sales Role with Operations Support)

Date Posted: 2026-06-24T15:21:50.398

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

This is a client-facing sales role focused on in-home consultations for home improvement projects, leveraging company-provided leads and a commission-based compensation structure.
The role requires strong interpersonal skills for building rapport, educating customers on product offerings, and closing sales effectively within a structured sales process.
Success is directly tied to individual performance, with significant earning potential for high-achievers in a full commission environment.
The role is supported by robust lead generation, professional training, and a dedicated management team to ensure consultant success.

📝 Enhancement Note: While the title is "Design Consultant," the core responsibilities and compensation model clearly indicate a direct sales role. The "operations" aspect comes from the strong reliance on company-provided, pre-qualified leads and a structured sales process, which are key components of Go-To-Market (GTM) operations and sales enablement. This role operates at the intersection of sales execution and operational support.

📈 Primary Responsibilities

Conduct in-home sales presentations to educate homeowners on exterior home improvement products and solutions.
Build trust and rapport with potential clients by actively listening to their needs and identifying the best product fit.
Utilize Great Day Improvements' proven sales presentation methodology to guide customer decision-making.
Negotiate terms and effectively close sales, converting qualified leads into secured business.
Collaborate with internal support teams (e.g., inside sales, scheduling) to ensure a seamless customer experience from consultation to project completion.
Maintain accurate and timely records of sales activities and customer interactions within the company's CRM system.

📝 Enhancement Note: The responsibilities are framed to emphasize the sales process and customer interaction. For an operations-minded candidate, understanding the "proven sales presentation methodology" and "rigorous pre-qualification process" is crucial, as these are operational frameworks designed to drive sales efficiency and conversion rates.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. Bachelor's degree in Business, Marketing, or a related field is a plus, particularly for candidates aiming for future leadership roles.

Experience:

2-5 years of experience in a client-facing sales role, with a preference for in-home sales, B2C sales, or consultative sales environments.
Proven track record of success in commission-based roles, demonstrating the ability to meet and exceed sales targets. Required Skills:
In-Home Sales Expertise: Proven ability to conduct effective sales presentations in a customer's residence.
Relationship Building: Exceptional interpersonal skills to quickly establish trust and rapport with diverse clientele.
Negotiation Skills: Proficiency in negotiating sales terms and conditions to reach mutually beneficial agreements.
Closing Techniques: Demonstrated ability to effectively close sales and secure commitments.
Product Presentation: Skill in clearly articulating product features, benefits, and value propositions.
Customer Education: Ability to educate customers on complex product offerings and solutions.
Lead Conversion: Strong aptitude for converting pre-qualified leads into successful sales.
Valid Driver's License & Reliable Transportation: Essential for conducting in-home appointments.
Flexible Work Schedule: Ability to adapt availability to meet business needs and client schedules.
Results-Oriented Mindset: A strong desire to succeed and be compensated directly for performance.

Preferred Skills:

Experience with exterior home improvement products (e.g., windows, doors, roofing, siding).
Familiarity with CRM software for sales tracking and management.
Basic design or architectural understanding to assist with aesthetic recommendations.

📝 Enhancement Note: The qualifications highlight the direct sales skills required. Operations professionals looking at this role should emphasize their ability to work within structured sales processes, understand conversion metrics, and potentially contribute to improving the lead qualification or sales enablement processes in the future, even if not directly responsible for them initially.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

Demonstrations of successful sales cycles, from initial lead engagement to closed deal, highlighting key decision points and your role.
Case studies showcasing how you identified customer needs and tailored product solutions to meet those specific requirements.
Examples of negotiation strategies and successful outcomes, illustrating your ability to overcome objections and secure agreements.
Evidence of exceeding sales targets, quantified with specific metrics and year-over-year growth where applicable. Process Documentation:
While not a formal requirement for this specific role, candidates are encouraged to speak to their understanding of sales process optimization.
Ability to articulate how you follow and contribute to a structured sales process to ensure efficiency and effectiveness.
Examples of how you leverage sales tools or methodologies to manage your pipeline and track progress towards goals.

📝 Enhancement Note: For a sales role like this, a traditional "operations portfolio" is less common. However, candidates should prepare to discuss their sales process, how they manage their pipeline, and how they utilize company-provided tools and leads. Quantifiable achievements and case studies focused on sales success are paramount.

💵 Compensation & Benefits

Salary Range: $150,000 - $200,000 annually (Full Commission)

Benefits:

High Commission Rates: Directly rewarded for sales performance with a strong commission structure.
Performance Bonuses: Opportunities to earn additional income based on achieving specific performance benchmarks.
Incentives: Access to various sales incentives and programs designed to reward top performers.
Professional Training: Comprehensive training programs provided to enhance sales skills and product knowledge.
Company-Provided Leads: Pre-set and pre-qualified appointments, eliminating the need for cold calling or prospecting.
Marketing & Installation Support: Backed by superior marketing efforts and top-drawer installations that generate referrals.

Working Hours: 40 hours per week, with a flexible schedule required to accommodate in-home appointments, which may include evenings and weekends.

📝 Enhancement Note: The salary is presented as a range, reflecting the full commission nature of the role. The stated range of $150,000-$200,000 is typical for successful, experienced in-home sales professionals in the home improvement sector, especially with company-provided leads. The "40 hours per week" is a baseline; actual hours will likely exceed this due to the nature of in-home sales appointments.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Building Materials. Great Day Improvements (GDI) has been a significant player in this sector since 1966, indicating a stable and established market presence.

Company Size: The company operates as "A Family of Brands," suggesting a potentially large organization with multiple divisions or product lines, likely employing several hundred to thousands of individuals.

Founded: 1966. This long history points to a company with proven business models, established operational processes, and a deep understanding of the home improvement market.

Team Structure:

Sales consultants operate as the primary client-facing representatives.
They are supported by an inside sales team that handles initial lead qualification and appointment setting.
Management team provides oversight, coaching, and strategic direction.
Collaboration is key between sales consultants, inside sales, and potentially installation/project management teams. Methodology:
Data-Driven Lead Generation & Qualification: A rigorous pre-qualification process ensures leads are highly viable, minimizing wasted consultant time.
Structured Sales Presentation: A proven methodology guides consultants through the sales cycle, ensuring consistency and effectiveness.
Customer-Centric Approach: Focus on understanding and meeting homeowner needs for exterior improvements.
Referral-Based Growth: Emphasis on quality installations to drive repeat business and word-of-mouth referrals.

Company Website: https://greatdayimprovements.com/work-with-us/

📝 Enhancement Note: GDI's long history and "Family of Brands" structure imply a mature organization with established operations. For a sales role, understanding the company's operational commitment to lead generation and sales enablement is crucial. This suggests a well-oiled machine designed to support its sales force.

📈 Career & Growth Analysis

Operations Career Level: This role represents an entry to mid-level position within the sales function, with significant earning potential based on performance. It's a direct contributor role focused on revenue generation.

Reporting Structure: Sales Consultants typically report to a Sales Manager or Regional Sales Director who oversees a team of consultants. They will also interact closely with an inside sales or appointment setting team.

Operations Impact: The direct impact of this role is on revenue generation. By successfully closing sales, consultants directly contribute to the company's top-line growth and market share. Their performance also influences demand for installation and operational resources.

Growth Opportunities:

Senior Sales Consultant: Progression to a senior or master consultant role with potentially higher commission rates or specialized product focus.
Sales Leadership: Opportunity to move into Sales Management roles, overseeing a team of consultants, providing coaching, and driving team performance.
Sales Enablement/Operations: With experience, potential to transition into roles focused on improving sales processes, training new hires, or enhancing lead qualification strategies within the GTM operations team.
Specialization: Focusing on specific product lines (e.g., windows, patio enclosures) to become a subject matter expert.

📝 Enhancement Note: While primarily a sales role, the structured nature of GDI's operations presents opportunities for individuals with a strong understanding of sales processes and metrics to move into operational or leadership roles within the GTM function over time.

🌐 Work Environment

Office Type: Primarily an in-home, field-based role. While there might be a local or regional office for training or administrative purposes, the majority of the work is conducted at customer residences.

Office Location(s): The primary work location is customer homes within the specified sales territory, which includes Delaware, Ohio, and surrounding areas. The company's headquarters are likely in a larger metropolitan area, but field operations are decentralized.

Workspace Context:

Customer Homes: The primary "workspace" is the customer's home, requiring professionalism, adaptability, and the ability to create a comfortable sales environment.
Company-Provided Resources: Consultants are equipped with product samples, presentation materials, and likely a CRM system for managing leads and appointments.
Collaboration: Regular interaction with inside sales teams for lead handoffs and scheduling, and potentially with project managers or installation crews post-sale.

Work Schedule: While a baseline of 40 hours is stated, the nature of in-home sales often requires evenings and weekends to align with customer availability. Flexibility is key to maximizing appointment opportunities and closing sales.

📝 Enhancement Note: The field-based nature of this role means the "work environment" is dynamic and customer-dependent. Operations professionals transitioning to this role should be aware of the need for strong time management and the ability to operate autonomously in diverse settings.

📄 Application & Portfolio Review Process

Interview Process:

Initial Screening: A brief phone or video call with an HR representative or recruiter to assess basic qualifications and interest.
Sales Manager Interview: In-depth discussion with a Sales Manager focusing on sales experience, methodology, motivation, and cultural fit. This may involve role-playing scenarios.
Ride-Along/Shadowing: Potentially a "ride-along" with a top-performing consultant to observe a real sales presentation and demonstrate your engagement.
Final Interview: May involve meeting with a senior sales leader or director to finalize the decision.

Portfolio Review Tips:

Quantify Achievements: Be prepared to discuss your sales performance using specific numbers: revenue generated, units sold, conversion rates, average deal size, and how you exceeded targets.
Sales Process Walkthrough: Clearly articulate your personal sales process and how you leverage company-provided tools and leads.
Case Studies: Prepare 1-2 detailed case studies of successful sales scenarios:
- Describe the customer's initial needs and your approach.
- Explain how you presented solutions and overcame objections.
- Detail the negotiation and closing process.
- Highlight the outcome and customer satisfaction.
Motivation & Drive: Be ready to express your passion for sales, your earning potential goals, and why you are drawn to a commission-based role.

Challenge Preparation:

Role-Playing: Practice common sales scenarios, objection handling, and closing techniques.
Product Knowledge: While GDI provides training, demonstrating an understanding of consultative selling principles will be beneficial.
Customer Needs Analysis: Be prepared to discuss how you uncover and address customer pain points.

📝 Enhancement Note: For this role, the "portfolio" is less about formal documents and more about your ability to articulate your sales success and process verbally, supported by quantifiable results. The interview process is designed to assess sales acumen and potential for high performance in a commission environment.

🛠 Tools & Technology Stack

Primary Tools:

CRM System: Likely a robust CRM (e.g., Salesforce, HubSpot, or a proprietary system) for lead management, customer tracking, pipeline visualization, and sales activity logging. Proficiency in using CRM for sales operations is a key advantage.
Sales Presentation Software: Potentially specialized software or presentation tools used for product visualization and proposal generation in-home.
Communication Tools: Standard office suite tools (email, calendar, video conferencing) for internal communication and client follow-up.

Analytics & Reporting:

While consultants may not directly build dashboards, they will need to understand and interpret reports on:
- Lead conversion rates
- Sales pipeline velocity
- Individual sales performance metrics
- Product performance data CRM & Automation:
The company likely uses CRM automation for lead distribution and follow-up reminders. Consultants will benefit from understanding how these automated workflows function to ensure timely engagement.
Potential use of proposal generation software or quoting tools that streamline the sales closing process.

📝 Enhancement Note: Familiarity with CRM systems is paramount, as these are the operational backbone for managing leads and sales activities. Understanding how to leverage CRM data for personal performance improvement is a key skill.

👥 Team Culture & Values

Operations Values:

Results-Driven: A strong emphasis on achieving and exceeding sales targets, with compensation directly reflecting performance.
Customer Focus: Dedication to understanding and fulfilling customer needs for home improvements.
Integrity & Trust: Building long-term relationships with customers through honest and transparent interactions.
Continuous Improvement: Commitment to ongoing professional development and refining sales techniques.
Teamwork & Support: Collaboration with internal teams to ensure a seamless customer journey and shared success.

Collaboration Style:

Consultative: Engaging with customers to understand their needs and propose tailored solutions.
Proactive: Taking initiative in following up with leads and managing the sales process.
Supportive: Working closely with inside sales and management to optimize lead flow and close rates.
Data-Informed: Using sales data and performance metrics to guide personal strategy.

📝 Enhancement Note: The culture is heavily geared towards performance and sales execution. Candidates should demonstrate an understanding of how individual performance contributes to the broader organizational goals and how collaboration with internal operations (like lead generation and scheduling) is vital.

⚡ Challenges & Growth Opportunities

Challenges:

Commission-Based Income: The inherent challenge of variable income requires strong self-discipline, resilience, and consistent performance.
Customer Objections: Effectively handling customer concerns, price objections, and competitive offers.
Time Management: Balancing in-home appointments, follow-ups, administrative tasks, and continuous learning within a flexible schedule.
Market Competition: Differentiating GDI's offerings in a competitive home improvement market.

Learning & Development Opportunities:

Sales Training: Comprehensive initial and ongoing training on GDI's products, sales methodologies, and negotiation tactics.
Mentorship: Opportunities to learn from experienced Sales Managers and top-performing consultants.
Product Expertise: Deepening knowledge of exterior home improvement products and their benefits.
Career Advancement: Potential pathways into sales leadership, specialized sales roles, or even sales operations/enablement functions within GDI.

📝 Enhancement Note: This role offers significant earning potential but requires a high degree of self-motivation and adaptability. The growth opportunities are tied to excelling in sales and potentially moving into management or support roles within the GTM function.

💡 Interview Preparation

Strategy Questions:

"Describe your experience with in-home sales and how you build rapport with clients." (Focus on your process for initial engagement and trust-building).
"Walk me through a challenging sales negotiation you handled. What was the outcome?" (Be ready to detail your strategy, objections, and resolution).
"How do you typically handle objections like price or timing?" (Demonstrate your objection-handling framework).
"Given that we provide pre-qualified leads, what is your strategy for maximizing conversion rates?" (Highlight your approach to follow-up, presentation, and closing).
"What motivates you in a commission-based sales role, and what are your income goals?" (Express your drive and align with the earning potential). Company & Culture Questions:
"What do you know about Great Day Improvements and the home improvement industry?" (Show you've researched the company and its market).
"How do you handle rejection and maintain a positive attitude?" (Crucial for a commission-based role).
"Describe your ideal work environment and team support structure." (Align your expectations with GDI's collaborative, results-oriented culture). Portfolio Presentation Strategy:
Quantify Everything: Prepare specific numbers for past sales performance (revenue, volume, conversion rates).
Storytelling: Frame your sales successes as compelling narratives, detailing the customer's need, your solution, and the positive outcome.
Process Clarity: Clearly articulate your sales process, from initial contact to closing, and how you leverage tools and support systems.
Enthusiasm: Convey your passion for sales and your confidence in achieving high earnings.

📝 Enhancement Note: The interview process will heavily focus on your sales skills, motivation, and ability to perform in a commission-only, client-facing environment. Quantifiable results and a clear understanding of sales methodology are key.

📌 Application Steps

To apply for this Design Consultant position:

Submit your application through the provided link on the Great Day Improvements careers page.
Resume Optimization: Tailor your resume to highlight direct sales experience, commission-based achievements, customer relationship building, and any experience with home improvement or similar B2C sales. Use keywords like "in-home sales," "consultative selling," "closing," "negotiation," and "commission."
Portfolio Preparation: Prepare to verbally walk through 1-2 specific sales achievements, detailing the situation, your actions, and the quantifiable results. Focus on how you identified needs, presented solutions, and closed the deal.
Company Research: Familiarize yourself with Great Day Improvements, their product offerings (windows, doors, etc.), and their company values. Understand their commitment to providing leads and training.
Interview Practice: Practice answering common sales interview questions, including role-playing scenarios, and be ready to articulate your motivation for a commission-only role.

⚠️ Important Notice: This enhanced job description provides a comprehensive overview based on the provided information and industry standards. Compensation is commission-based, and earnings are directly tied to performance. Candidates should be prepared for a rigorous sales environment with significant earning potential. All specific details should be confirmed directly with Great Day Improvements during the application process.

Design Consultant