Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: Aptia Group

Location: London, United Kingdom

Job Type: Full time

Category: Go-To-Market Operations / Marketing Operations (Design & Communications Focus)

Date Posted: 2026-07-30

Experience Level: Mid-Level (2-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Develop and execute creative design strategies for member communications within the pensions, health, and insurance sectors to enhance understanding and engagement.

• Translate complex financial and benefit information into accessible, user-friendly print and digital content, ensuring alignment with client objectives and regulatory standards.

• Drive innovation in communication design, leveraging data analytics and audience feedback to continuously improve content effectiveness and member experience.

• Collaborate cross-functionally with Communication Consultants, Client Directors, and subject matter experts to deliver impactful GTM collateral and client solutions.

📝 Enhancement Note: While "Design Consultant" is broad, the context of Aptia Group's focus on pensions, health, and insurance, coupled with responsibilities like "member communications," "benefit statements," and "client onboarding," strongly positions this role within GTM Operations, specifically supporting client engagement and product/service communication strategies. The emphasis on revenue-generating practices and developing client offerings further solidifies its GTM operational alignment.

📈 Primary Responsibilities

• Create and deliver high-quality graphic and communication design solutions across print and digital channels, including newsletters, benefit statements, booklets, websites, email campaigns, videos, and posters.

• Translate client objectives and complex pension scheme information into compelling communication concepts and visually engaging designs tailored for diverse audiences.

• Lead the end-to-end design delivery process for member communications, from initial concept development through to final production and distribution.

• Develop and maintain standardized communication templates, design guidelines, and best-practice tools to ensure brand consistency and operational efficiency.

• Support client onboarding initiatives and major change projects, such as scheme transitions, GMP rectification, and pensions dashboard implementations, through effective visual communication.

• Utilize engagement data, user feedback, and analytics to iterate on and continuously improve the effectiveness and impact of communication materials.

• Ensure all designed communications adhere to accessibility standards (e.g., WCAG), inclusivity principles, and relevant regulatory requirements within the financial services sector.

• Manage