Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: 3 Day Blinds (Sales)

Location: Marietta, GA

Job Type: Full-Time

Category: Sales & Business Development (GTM Operations Focus)

Date Posted: 2026-06-08T20:08:43

Experience Level: Entry-Level (0-2 years)

Remote Status: Hybrid (Field-based with in-home client visits)

🚀 Role Summary

• Serve as a primary client-facing representative, assessing needs and presenting customized window treatment solutions.

• Drive revenue growth through in-home consultations, confident sales closing, and proactive lead generation.

• Manage a personal schedule of appointments, client follow-ups, and local networking to build a robust sales pipeline.

• Ensure exceptional client experiences from initial consultation through final installation, fostering loyalty and referrals.

• Operate as a field-based consultant, leveraging provided appointments and self-generated leads to achieve uncapped commission targets.

📝 Enhancement Note: While the title is "Design Consultant," this role is heavily oriented towards sales and GTM operations. The "operations" aspect lies in managing client interactions, sales processes, and local territory effectively to drive revenue, rather than back-end operational support. The emphasis on in-home sales, closing, and client experience aligns with front-line GTM functions.

📈 Primary Responsibilities

• Conduct in-home consultations to deeply understand client requirements, aesthetic preferences, and budgetary constraints for custom window treatments.

• Develop and present tailored design solutions, including blinds, shades, draperies, and shutters, leveraging product knowledge and design principles.

• Guide clients through the entire sales cycle, from initial needs assessment and product selection to confidently closing sales within the client's home.

• Proactively manage a dynamic schedule of company-provided appointments and self-generated leads, ensuring timely and efficient client engagement.

• Cultivate business growth by actively seeking referrals from satisfied clients and engaging in local community networking initiatives.

• Oversee the client journey from the initial design consultation to the successful completion of installation, ensuring high levels of customer satisfaction.

• Maintain accurate client records and sales activity logs within the CRM system to support pipeline management and forecasting.

• Collaborate with installation teams to ensure seamless project execution and client transition.

📝 Enhancement Note: The core responsibilities are focused on direct client interaction and sales execution, which are critical components of Go-To-Market (GTM) operations. Managing appointments, closing sales, and ensuring client satisfaction are key GTM functions that directly impact revenue.

🎓 Skills & Qualifications

Education: No specific degree is required. A high school diploma or equivalent is generally expected for client-facing roles.

Experience:

• 0-2 years of experience in client-facing roles such as sales, hospitality, retail, or customer service.

• Demonstrated ability to work independently and manage a flexible schedule.

• Proven track record of building relationships and influencing decision-making. Required Skills:

• Sales Acumen: Ability to identify client needs, present solutions effectively, and close sales.

• Customer Relationship Management (CRM): Proficiency in managing client interactions, scheduling, and follow-ups (specific CRM tool experience not listed, but foundational understanding is key).

• Communication Skills: Excellent verbal and interpersonal communication for effective client engagement and needs assessment.

• Time Management & Organization: Ability to manage a personal schedule, multiple appointments, and local travel efficiently.

• Client Needs Assessment: Skill in actively listening to and understanding client requirements and preferences.

• Comfortable with Field Work: Willingness and ability to travel locally and work independently in clients' homes.

Preferred Skills:

• Interior Design Consulting: Basic understanding of design principles, color theory, and space planning is a plus.

• Lead Generation & Networking: Experience in building a client base through referrals and local outreach.

• Budget Management: Ability to present solutions that align with client budgets.

• Negotiation & Closing: Confidence in guiding clients to a purchase decision.

📝 Enhancement Note: The "0-2 years" experience level suggests this role is designed for individuals starting their sales careers, with a strong emphasis on transferable skills from customer-facing industries. The core competencies are centered on client interaction, sales process management, and self-sufficiency, aligning with entry-level GTM roles.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio isn't explicitly stated for this client-facing sales role, candidates are expected to demonstrate their ability to manage processes and client interactions effectively. This can be showcased through:
  • Case Studies of Sales Success: Prepare to discuss specific examples of how you've successfully closed sales, managed challenging client situations, or achieved sales targets in previous roles.
  • Client Management Workflow: Be ready to articulate your process for handling an in-home consultation from initial contact to follow-up and installation.
  • Referral Generation Strategy: Outline how you would approach generating and leveraging client referrals.

Process Documentation:

• Candidates should be prepared to discuss their personal processes for:
  • Appointment Management: How you organize and prioritize your daily/weekly schedule of client visits.
  • Needs Assessment & Solution Presentation: Your structured approach to understanding client needs and recommending appropriate products.
  • Sales Closing Techniques: Your methods for overcoming objections and securing a sale.
  • Post-Sale Follow-Up: How you ensure client satisfaction and facilitate a smooth installation process.

📝 Enhancement Note: For a sales-focused role like this, the "portfolio" is less about design mock-ups and more about demonstrating a robust sales process and client management methodology. Candidates should be ready to articulate their personal sales workflow and provide evidence of their ability to execute it successfully.

💵 Compensation & Benefits

Salary Range:

• Estimated Average: $70,000 - $100,000+ per year (commission-based).

• Top Performers: Exceeding $100,000 annually.

• Explanation: This is a commission-only role with a strong emphasis on uncapped earning potential. The provided range reflects the average earnings of successful Design Consultants, which is heavily influenced by sales performance, territory potential, and the ability to generate self-leads and referrals. In-home sales roles with uncapped commission structures often have lower base guarantees or no base at all, with the expectation that high performers can significantly outperform the average range.

Benefits:

• Medical Insurance: Comprehensive health coverage.

• Dental Insurance: Dental care benefits.

• Vision Insurance: Vision care benefits.

• 401(k) with Company Match: Retirement savings plan with employer contributions.

• Paid Time Off: For vacation, personal days, and sick leave.

• Mileage Reimbursement: Compensation for travel expenses related to client visits.

• Paid Training: Four weeks of comprehensive training provided to equip new consultants with product knowledge and sales skills.

Working Hours:

• Typically 40 hours per week, with flexibility required to accommodate client availability, including at least one weekend day. The role is field-based, so hours are managed by the individual consultant around scheduled appointments.

📝 Enhancement Note: The salary is entirely commission-based, which is a critical detail for operations candidates to understand. The "average earnings" are a benchmark for successful performance, not a guaranteed income. The benefits package is competitive for a field sales role, with strong emphasis on training and support for field operations.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings / Retail / Manufacturing (specializing in custom window treatments).

Company Size: Large (part of the Hunter Douglas family of brands, indicating significant scale and resources).

Founded: Over 40 years ago, signifying a long-standing presence and established market position.

Team Structure:

• Operations Team Aspect 1: The Design Consultant role is part of the Sales division, operating primarily in the field. They are supported by internal teams for training, marketing (lead generation), customer service, and potentially installation coordination.

• Operations Team Aspect 2: Consultants report to a Sales Manager or similar leadership role responsible for overseeing a territory or team of consultants.

• Operations Team Aspect 3: Collaboration occurs with internal support teams (training, customer service) and external partners (installers), requiring strong communication and coordination to ensure a seamless client experience.

Methodology:

• Operations Process 1: Data-driven client engagement through company-provided appointments and lead tracking.

• Operations Process 2: Standardized in-home sales process and product recommendation methodology, supported by comprehensive training.

• Operations Process 3: Focus on client satisfaction and efficient project completion to drive repeat business and referrals.

Company Website: https://www.3dayblinds.com/ (Note: The provided URL was for sales, but the parent company is 3 Day Blinds).

📝 Enhancement Note: The company's long history and affiliation with Hunter Douglas suggest a stable environment with established processes. The emphasis on "One Team" implies a collaborative culture, even for field-based roles, highlighting the importance of communication and coordination with internal departments.

📈 Career & Growth Analysis

Operations Career Level: Entry-Level Sales / Field Consultant. This role is an excellent entry point into a sales career within the home furnishings industry. It focuses on building foundational sales skills, client management, and understanding a specific product category.

Reporting Structure: Design Consultants typically report to a Sales Manager or Regional Sales Director. This manager provides coaching, performance reviews, and support for lead generation and sales strategy.

Operations Impact: Design Consultants are directly responsible for driving revenue through client sales. Their performance directly impacts the company's top-line growth and market share in their assigned territories. Successful consultants contribute significantly to the overall business objectives by acquiring new customers and fostering brand loyalty.

Growth Opportunities:

• Sales Leadership: Progression to Senior Design Consultant, Team Lead, Sales Manager, or Regional Sales Director roles.

• Specialization: Development of expertise in specific product lines or advanced design consultation.

• Cross-Functional Moves: Potential opportunities within other sales-support functions, marketing, or operations management within the broader organization, leveraging their deep understanding of the client journey.

• Mentorship: Opportunity to mentor new consultants as they gain experience.

📝 Enhancement Note: The growth path is clearly defined within sales, moving from individual contributor to leadership. The emphasis on "promoting from within" is a strong indicator of internal mobility opportunities for high performers.

🌐 Work Environment

Office Type: Primarily remote and field-based. The "office" for a Design Consultant is their local territory and clients' homes. There might be occasional requirements to attend regional meetings or training sessions at a central office location.

Office Location(s): Marietta, GA, and surrounding local areas within a defined sales territory.

Workspace Context:

• Workspace Aspect 1: Highly independent work environment, requiring self-discipline, time management, and the ability to work autonomously.

• Workspace Aspect 2: Utilizes company-provided tools including a laptop, smartphone, and product samples, essential for in-home presentations and client management.

• Workspace Aspect 3: Regular interaction with clients in their personal spaces, requiring professionalism, strong interpersonal skills, and adaptability. Collaboration with installation teams and internal support staff is also key.

Work Schedule: Flexible, but requires availability to meet client needs, including at least one weekend day per week. The standard 40-hour work week is an average, with the consultant managing their time to meet appointment demands and follow-up tasks.

📝 Enhancement Note: This is a true field-based role, offering significant autonomy. Candidates must be comfortable with independent work, local travel, and managing their own schedule around client needs.

📄 Application & Portfolio Review Process

Interview Process:

• Process Step 1: Initial screening interview (phone or video) to assess basic qualifications, communication skills, and cultural fit. Be prepared to discuss your understanding of a sales-focused, client-facing role.

• Process Step 2: In-depth interview, potentially with a Sales Manager. This stage will likely involve behavioral questions focusing on sales experience, problem-solving, and client interaction. Be ready to present examples of successful sales or customer service scenarios.

• Process Step 3: Role-play or scenario-based assessment. You may be asked to simulate an in-home consultation or handle a client objection. Practice explaining product benefits and closing techniques.

• Process Step 4: Final interview, possibly with a senior sales leader. This may focus on career aspirations, long-term commitment, and alignment with company values.

Portfolio Review Tips:

• Portfolio Tip 1: Prepare 2-3 concise case studies detailing successful sales engagements. Focus on the client's problem, your proposed solution, the sales process, and the positive outcome (e.g., high customer satisfaction, achieving sales target).

• Portfolio Tip 2: Clearly articulate your personal sales process. Outline your steps from initial contact to closing and follow-up, emphasizing how you ensure client satisfaction and generate referrals.

• Portfolio Tip 3: Quantify your achievements whenever possible. Use numbers and metrics to demonstrate your impact in previous roles (e.g., "increased sales by X%", "managed a portfolio of Y clients," "achieved Z% customer satisfaction rating").

• Portfolio Tip 4: Research 3 Day Blinds' product lines and value proposition. Be ready to discuss how you would leverage this information in your consultations and tailor your approach to the company's offerings.

Challenge Preparation:

• Challenge Preparation 1: Be ready to discuss how you would handle common sales objections (e.g., price, timing, uncertainty).

• Challenge Preparation 2: Prepare to explain how you would manage your time effectively while juggling company-provided appointments and self-generated leads.

• Challenge Preparation 3: Practice articulating your understanding of the company's unique selling proposition and how you would communicate it to potential clients.

📝 Enhancement Note: The interview process is designed to evaluate sales aptitude, client management skills, and self-sufficiency. Candidates should focus on demonstrating their ability to execute a sales process and build client relationships. The "portfolio" is essentially a collection of successful sales stories and a well-defined personal sales methodology.

🛠 Tools & Technology Stack

Primary Tools:

• Laptop: Provided for scheduling, client management, presentations, and communication.

• Smartphone: Provided for communication, navigation, and client outreach.

• Product Samples: Essential physical tools for in-home demonstrations and client visualization.

Analytics & Reporting:

• CRM System: Company-wide system for managing leads, appointments, client data, and sales pipeline tracking. Proficiency in using a CRM is expected, even if specific software is not named.

• Sales Reporting Tools: Internal tools for tracking individual and team performance against sales targets.

CRM & Automation:

• Client Management Software: The CRM system serves as the primary tool for managing client relationships and sales workflows.

• Scheduling Tools: Integrated within the CRM or provided separately to manage appointment calendars.

📝 Enhancement Note: While specific tool names aren't provided, the emphasis is on proficiency with standard sales enablement tools: a CRM for client and pipeline management, and mobile devices/laptops for field operations and client interaction.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A strong focus on understanding and meeting client needs to deliver exceptional experiences and drive satisfaction.

• Performance Driven: A culture that rewards achievement and motivates individuals through uncapped earning potential and recognition.

• Collaboration & Teamwork: An emphasis on working together ("One Team") to achieve common goals, even across different departments and roles.

• Continuous Learning: Commitment to providing comprehensive training and fostering an environment where employees can develop their skills.

• Integrity & Professionalism: Upholding high standards in client interactions and business practices.

Collaboration Style:

• Cross-functional integration: Consultants need to effectively communicate with internal support teams (customer service, installation dispatch) to ensure seamless client journeys.

• Feedback exchange: Openness to receiving feedback from managers and clients to continuously improve performance and client satisfaction.

• Knowledge sharing: While individual performance is key, sharing best practices and insights with fellow consultants can foster a stronger team environment.

📝 Enhancement Note: The "One Team" philosophy suggests a culture that values cooperation and mutual support, balancing individual performance with collective success. The emphasis on client-centricity and continuous learning are key cultural pillars.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing a Flexible Schedule: Balancing company-provided appointments with self-generated leads and personal time requires strong discipline.

• In-Home Sales Pressure: Comfort and confidence in selling directly in clients' homes, potentially facing objections and competition.

• Territory Management: Effectively covering a local territory, optimizing travel routes, and building a strong client base through consistent outreach.

• Product Knowledge Acquisition: Rapidly learning a comprehensive product catalog and understanding their features, benefits, and customization options.

• Closing Sales Effectively: Developing and applying strong closing techniques to convert consultations into sales.

Learning & Development Opportunities:

• Comprehensive Sales Training: Four weeks of paid training covering product knowledge, sales techniques, CRM usage, and company processes.

• Ongoing Coaching: Regular support and guidance from sales managers to refine skills and overcome challenges.

• Product Updates & Training: Continuous learning on new products, features, and industry trends.

• Career Advancement Programs: Opportunities for promotion into leadership roles within the sales organization.

📝 Enhancement Note: The challenges are inherent to a field sales role, emphasizing the need for self-motivation, resilience, and strong interpersonal skills. The company's investment in paid training and ongoing coaching highlights a commitment to employee development.

💡 Interview Preparation

Strategy Questions:

• Operations Question 1: "Describe your process for managing your daily schedule when you have a mix of pre-booked appointments and unscheduled lead opportunities. How do you prioritize?"

  • Preparation: Focus on time-blocking, prioritizing based on lead quality/stage, and building in buffer time for travel or unexpected client needs.

• Operations Question 2: "How do you approach a client who is hesitant or raises objections about the price of custom window treatments?"

  • Preparation: Discuss value-based selling, focusing on benefits (durability, customization, aesthetic improvement, energy efficiency), financing options, and building rapport to understand the root of the objection.

• Operations Question 3: "Walk me through how you would prepare for an in-home consultation with a new client you know little about."

  • Preparation: Emphasize reviewing any pre-appointment notes, researching the client's potential style or needs if possible, preparing a range of product samples, and planning your consultation structure (introduction, needs assessment, proposal, closing).

Company & Culture Questions:

• Operations Question 4: "What interests you about 3 Day Blinds' approach to in-home design consultation and sales?"

  • Preparation: Research the company's history, values, and product offerings. Highlight alignment with their "One Team" culture, focus on client experience, and the opportunity for uncapped earnings.

• Operations Question 5: "Describe a time you had to work independently to achieve a challenging goal. How did you stay motivated?"

  • Preparation: Use the STAR method (Situation, Task, Action, Result) to showcase self-reliance, goal orientation, and problem-solving skills.

• Operations Question 6: "How do you stay motivated in a commission-based sales role, especially during slower periods?"

  • Preparation: Discuss setting personal goals, focusing on the long-term earning potential, leveraging training and manager support, and actively pursuing self-generated leads and referrals.

Portfolio Presentation Strategy:

• Presentation Strategy 1: For your case studies, clearly define the "client's situation" (their problem/need), your "approach" (how you consulted and sold), and the "outcome" (successful sale, satisfied client, achieved target).

• Presentation Strategy 2: Be ready to discuss how you would present pricing and value. Focus on the long-term benefits and investment rather than just the cost.

• Presentation Strategy 3: Practice explaining how you would use the provided product samples effectively during a consultation to showcase quality and design options.

📝 Enhancement Note: The interview preparation focuses on demonstrating sales process execution, client management skills, resilience, and alignment with a commission-based, field sales environment. Candidates should be ready to articulate their personal sales methodology and provide concrete examples of success.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided application link on the Greenhouse platform.

• Concrete preparation step 1: Tailor your resume to highlight transferable skills from sales, customer service, or hospitality, emphasizing client interaction, problem-solving, and achievement of targets. Use keywords like "sales," "client consultation," "needs assessment," and "closing."

• Concrete preparation step 2: Prepare 2-3 brief, compelling stories about your past successes, focusing on how you've helped clients achieve their goals, closed sales, or managed challenging customer interactions.

• Concrete preparation step 3: Practice articulating your personal sales process, from initial client contact to closing and follow-up, and how you would adapt it for 3 Day Blinds' product offerings.

• Concrete preparation step 4: Research 3 Day Blinds, its products, and its company culture. Understand their value proposition in the custom window treatment market.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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