Design Consultant

📍 Job Overview

Job Title: Design Consultant

Company: 3 Day Blinds (Sales)

Location: Allentown, PA

Job Type: Full-Time

Category: Sales / Revenue Operations (Client-Facing Sales Strategy)

Date Posted: 2026-06-18T21:16:07

Experience Level: Entry-Level to Mid-Level (0-2 years)

Remote Status: Hybrid (Field-based with in-home client consultations)

🚀 Role Summary

• This role focuses on client-facing sales strategy, involving in-home consultations to design and close custom window treatment sales.

• It requires a consultative sales approach, guiding clients through design choices, budget considerations, and purchase decisions.

• The position emphasizes relationship building, lead generation through referrals, and delivering an exceptional end-to-end customer experience.

• Success is driven by uncapped commission, supported by company-provided appointments and comprehensive training.

📝 Enhancement Note: While this role is primarily sales, its emphasis on client consultation, needs assessment, and solution design aligns with a consultative revenue generation function. The "Design Consultant" title suggests a focus on understanding client needs and providing tailored solutions, a core tenet of effective revenue operations and sales strategy. The company-provided appointments and focus on closing sales in-home point towards a direct-to-consumer (DTC) sales model that requires strong operational support in lead management and customer journey mapping.

📈 Primary Responsibilities

• Conduct in-home client consultations to assess needs and recommend appropriate custom window treatments (blinds, shades, draperies, shutters).

• Develop tailored design solutions that align with client aesthetic preferences, functional requirements, and budget constraints.

• Confidently guide clients through the sales process, effectively closing deals during in-home visits.

• Proactively manage a personal schedule, including appointments, follow-ups, and administrative tasks, ensuring efficient territory coverage.

• Drive business growth through strategic lead generation, leveraging client referrals and local networking initiatives.

• Ensure an exceptional client experience from the initial consultation through to the final installation, fostering customer loyalty and repeat business.

• Maintain up-to-date product knowledge and design trends to provide expert advice and solutions.

• Utilize company-provided tools, including a laptop, smartphone, and product samples, to enhance client presentations and sales efficiency.

📝 Enhancement Note: The responsibility of "managing your own schedule, appointments, and follow-ups" highlights the need for strong personal organization and time management, which are critical operational skills for field sales roles. The emphasis on "building additional business through referrals" points to a growth-focused sales strategy that requires proactive engagement and relationship management, akin to customer success initiatives within a broader revenue operations framework.

🎓 Skills & Qualifications

Education: No specific degree is required; however, a background in sales, hospitality, customer service, or retail is highly valued.

Experience: 0-2 years of experience in client-facing roles, sales, customer service, or hospitality. Prior design experience is not required.

Required Skills:

• Exceptional people skills with a natural ability to build rapport and foster relationships.

• Strong motivation and drive, coupled with an excitement for uncapped earning potential.

• Confident and coachable demeanor, with the ability to work independently.

• Excellent organizational and time management skills to manage multiple appointments effectively.

• Flexibility to work at least one weekend day per week.

• Reliable local transportation and comfort with traveling within a designated territory.

• Effective communication and active listening skills to understand client needs.

• Basic understanding of sales principles and customer service best practices. Preferred Skills:

• Proven track record in sales, particularly in commission-based environments.

• Experience with in-home sales or consultative selling.

• Familiarity with CRM systems for managing client interactions and sales pipelines.

• Basic understanding of interior design principles or an aptitude for design.

• Proven ability to generate leads and build a client base.

📝 Enhancement Note: The "0-2 years" experience level suggests this role is designed for individuals early in their careers or looking to transition into a client-facing sales role. The emphasis on "coachable" and "no prior design experience required" indicates a strong training program and a focus on transferable soft skills like communication, empathy, and sales aptitude, which are foundational for any revenue-generating role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal "portfolio" in the traditional sense isn't expected for this entry-level sales role, candidates should be prepared to discuss past successes in client interactions and sales achievements.

• Case Study Examples: Be ready to articulate specific instances where you successfully identified a client's needs, presented a solution, and achieved a positive outcome (e.g., a sale, a satisfied customer).

• Process Documentation: Demonstrate an understanding of a structured sales process, from initial contact and needs assessment to closing and follow-up. Highlight any personal systems or methods used to manage leads and appointments efficiently.

• Metrics & ROI: While not a direct requirement for this role's application, framing past achievements in terms of quantifiable results (e.g., increased sales, customer satisfaction scores) will be beneficial during interviews.

Process Documentation:

• Candidates should be able to articulate their personal process for managing client interactions and sales cycles.

• This includes how they plan their day, organize appointments, conduct consultations, and follow up with potential clients.

• Understanding how to document client preferences and sales details accurately is key for internal systems and future follow-up.

📝 Enhancement Note: For this client-facing sales role, the "portfolio" is less about formal design documents and more about demonstrating a structured approach to sales and client management. Candidates should prepare to discuss their personal sales process, how they manage client relationships, and how they've achieved results in previous customer-facing roles, using concrete examples.

💵 Compensation & Benefits

Salary Range:

• Base Earnings: Uncapped commission structure.

• Average Earnings: $70,000 - $100,000+ annually.

• Top Performers: Exceed average earnings.

Benefits:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• 401(k) with company match

• Paid Time Off (PTO)

• Mileage Reimbursement

• Paid Training (4 weeks) Working Hours:

• Full-time position.

• Requires flexibility to work at least one weekend day.

• Schedule is managed by the Design Consultant, balancing appointments and follow-ups.

📝 Enhancement Note: The salary range of $70K-$100K+ for an entry-level to mid-level (0-2 years) field sales role in Allentown, PA, is competitive. This range typically reflects a strong commission component. Research for Allentown, PA, indicates that entry-level sales roles can range from $45,000 - $65,000 base, with commission potential pushing earnings significantly higher. The provided range suggests a robust commission plan that rewards performance. The inclusion of 4 weeks of paid training is a significant benefit, especially for those new to the industry, and contributes to the overall value proposition.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Furnishings / Retail / Manufacturing (Specializing in custom window treatments).

Company Size: 3 Day Blinds is a national retailer and manufacturer, part of the Hunter Douglas family of brands. This implies a significant operational scale and reach.

Founded: Over 40 years ago, indicating a stable and established company with a long history in the market.

Team Structure:

• Operations Team: While not explicitly detailed, the company operates nationally, suggesting a distributed sales force managed by regional or national sales leadership.

• Sales Team: Design Consultants work independently in their territories but are part of a larger sales organization. Collaboration likely occurs through shared best practices, training sessions, and potentially regional meetings.

• Cross-functional Collaboration: Design Consultants will interact with installation teams, customer service, and potentially internal operations teams responsible for order processing and fulfillment.

Methodology:

• Data-Driven Sales: The company provides appointments, suggesting a system for lead qualification and distribution, which relies on operational data.

• Client-Centric Process: The entire sales model is built around understanding and meeting client needs in their home environment.

• Performance Management: Uncapped commission and average earnings targets indicate a strong focus on performance metrics and sales outcomes.

Company Website: https://www.3dayblinds.com/

📝 Enhancement Note: Being part of the Hunter Douglas family provides a strong brand association and access to established operational frameworks, product development, and marketing support. The company's 40+ years of experience suggest robust internal processes for training, product management, and customer service, which are crucial for supporting a field sales team.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-level to mid-level (0-2 years) field sales "Design Consultant." It's a direct client-facing role focused on consultative sales and revenue generation.

Reporting Structure: Design Consultants likely report to a Sales Manager or Regional Sales Director, who oversees their performance, provides coaching, and manages their assigned territory.

Operations Impact: Design Consultants directly impact revenue by closing sales and expanding the customer base. Their ability to effectively consult, design, and sell contributes to the company's overall sales performance and market penetration.

Growth Opportunities:

• Sales Specialization: Advance to Senior Design Consultant roles, handling more complex projects or larger territories.

• Sales Leadership: Progress into Sales Management or Regional Management positions, overseeing teams of Design Consultants.

• Internal Operations Roles: Opportunities may exist in sales training, sales operations support, or customer success, leveraging field experience.

• Product/Design Expertise: Develop deep expertise in window treatments and interior design, potentially leading to specialized roles within the company.

📝 Enhancement Note: The "promote from within" philosophy mentioned in the job description is a strong indicator of internal growth potential. For operations professionals, understanding how sales teams are structured and how they grow can provide valuable insights into the broader GTM strategy and how different functions support revenue targets. This role offers a clear path from individual contributor to potential management within a sales context.

🌐 Work Environment

Office Type: Primarily a field-based role with in-home client consultations. The "office" is the client's home and the local territory.

Office Location(s): Allentown, PA, and surrounding local areas. The role requires local travel within a designated territory.

Workspace Context:

• Independent Work: Design Consultants operate with a high degree of autonomy, managing their own schedules and client interactions.

• Tools & Technology: Provided with a laptop, smartphone, and product samples to facilitate in-home consultations and sales.

• Collaboration: While largely independent, collaboration occurs through virtual team meetings, training sessions, and peer-to-peer knowledge sharing. The emphasis is on individual performance within a supportive sales framework.

Work Schedule:

• Full-time commitment.

• Requires flexibility to work at least one weekend day to accommodate client availability.

• The daily schedule is dynamic, determined by appointment bookings and follow-up activities.

📝 Enhancement Note: The hybrid nature of this role, with significant time spent in clients' homes, requires strong self-discipline and time management. For operations professionals, understanding this dynamic field environment is crucial for designing effective support systems for sales teams, such as efficient scheduling tools, mobile CRM access, and streamlined communication channels.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a phone or video call to assess basic qualifications, communication skills, and motivation for sales.

• In-depth Interview: May involve a more comprehensive discussion about sales experience, customer interaction examples, and understanding of the role. This could include a role-playing scenario simulating an in-home consultation.

• Field Observation/Ride-Along: Potentially a session where candidates shadow an experienced Design Consultant or conduct a mock consultation to assess practical skills.

• Final Interview: With a Sales Manager or hiring team to discuss career goals, compensation expectations, and cultural fit.

Portfolio Review Tips:

• Sales Success Stories: Prepare to discuss specific examples of successful sales interactions, focusing on how you understood client needs, presented solutions, and closed deals. Quantify results where possible (e.g., sales volume, conversion rates).

• Client Management Process: Articulate your personal process for managing leads, scheduling appointments, conducting consultations, and following up with clients. Highlight organizational tools or methods you use.

• Problem-Solving Examples: Be ready to share instances where you encountered a challenge during a client interaction or sales process and how you overcame it.

• Passion for Design/Client Service: Express genuine enthusiasm for helping clients improve their homes and for the products offered by 3 Day Blinds.

Challenge Preparation:

• Mock Consultation: Practice a brief, simulated in-home consultation. Focus on active listening, asking clarifying questions, identifying needs, and proposing solutions.

• Handling Objections: Prepare responses to common sales objections related to price, style, or decision-making.

• Territory Management: Discuss how you would plan your week to cover your assigned territory efficiently and maximize appointment opportunities.

📝 Enhancement Note: For this role, the "portfolio review" is less about formal documents and more about demonstrating practical sales skills and a structured approach to client engagement. Candidates should focus on preparing compelling narratives about their past experiences that highlight their ability to consult, sell, and manage client relationships effectively.

🛠 Tools & Technology Stack

Primary Tools:

• Laptop: Provided by the company for managing appointments, client data, and communication.

• Smartphone: Provided by the company for communication, scheduling, and potentially mobile CRM access.

• Product Samples: Physical samples of blinds, shades, draperies, and shutters are essential tools for in-home presentations.

Analytics & Reporting:

• CRM System (e.g., Salesforce, proprietary system): Likely used for managing client leads, tracking sales pipelines, scheduling appointments, and recording customer interactions. Proficiency in using a CRM is crucial for operational efficiency and reporting.

• Sales Performance Dashboards: Internal tools to monitor individual and team sales performance against targets.

CRM & Automation:

• CRM System: The core tool for managing the customer lifecycle from lead to sale.

• Scheduling Tools: May be integrated with the CRM or used independently for efficient appointment management.

• Communication Platforms: Email, phone, and potentially internal messaging systems for team communication.

📝 Enhancement Note: While specific CRM names aren't listed, assume the company uses a robust CRM system. For operations professionals, understanding the technology stack of a sales team is vital for designing integrations, optimizing workflows, and ensuring data integrity. The provision of a laptop, smartphone, and samples indicates a well-supported field sales operation.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: A core value focused on understanding and meeting customer needs to deliver exceptional experiences and drive satisfaction.

• Performance Driven: Emphasis on achieving sales targets and maximizing earning potential through dedication and results.

• Teamwork & Collaboration: "One Team" approach, fostering a supportive environment where individuals contribute to collective success through shared knowledge and best practices.

• Learning & Opportunity: Commitment to continuous learning, skill development, and providing opportunities for career advancement from within.

• Integrity & Professionalism: Upholding high standards in client interactions and business practices.

Collaboration Style:

• Independent Field Work: Design Consultants operate with significant autonomy.

• Supportive Network: Collaboration occurs through training, sharing best practices, and potentially regional team meetings, fostering a sense of shared purpose.

• Cross-Functional Awareness: Understanding the roles of installation, customer service, and fulfillment teams to ensure a seamless client journey.

📝 Enhancement Note: The "One Team" philosophy, combined with individual autonomy, suggests a culture that values both personal achievement and collective support. For operations roles, understanding this dynamic is key to designing systems and processes that empower independent workers while ensuring seamless integration with central operations and customer support functions.

⚡ Challenges & Growth Opportunities

Challenges:

• Territory Management: Effectively covering a designated geographic area, balancing travel time with client appointments to maximize sales opportunities.

• Client Needs Assessment: Accurately identifying diverse client needs, styles, and budgets in a single in-home visit.

• Closing in Home: Converting consultations into sales during the initial client meeting, requiring strong persuasion and problem-solving skills.

• Work Schedule Flexibility: Adapting to a schedule that includes weekend work and variable appointment times.

Learning & Development Opportunities:

• Comprehensive Sales Training: 4 weeks of paid training covering product knowledge, sales techniques, design consultation, and use of company tools.

• Ongoing Coaching: Regular support and guidance from sales management to refine skills and improve performance.

• Product & Design Expertise: Deepening knowledge of window treatments and interior design trends.

• Career Advancement: Clear path for promotion within the sales organization, including opportunities for leadership roles.

📝 Enhancement Note: The primary challenges revolve around independent execution and direct client engagement. The growth opportunities are strongly tied to mastering sales and consultation skills, with a clear vertical path within the sales organization. For operations professionals, supporting these challenges involves providing efficient scheduling tools, accessible product information, and streamlined order processing.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you successfully identified a customer's unmet need and how you addressed it." (Focus on active listening and solution-oriented approach.)

• "How do you manage your time and prioritize tasks when working independently?" (Highlight organizational skills and self-discipline.)

• "Walk me through your process for closing a sale with a hesitant client." (Demonstrate persuasive skills and objection handling.)

• "What motivates you in a sales role, especially one with uncapped commission?" (Express enthusiasm for performance-driven environments and client success.) Company & Culture Questions:

• "What interests you about 3 Day Blinds and our products?" (Show research into the company and industry.)

• "How do you approach building rapport with new clients?" (Emphasize interpersonal skills and empathy.)

• "Describe your ideal work environment and how you thrive in a hybrid role." (Highlight independence, flexibility, and self-motivation.) Portfolio Presentation Strategy:

• "Show, Don't Just Tell": Instead of a formal portfolio, prepare 2-3 concise "success stories" from previous customer-facing roles.

• Structure: For each story, describe the situation, your action, and the result (STAR method). Focus on client needs, your consultation/solution, and the positive outcome (sale, satisfied client).

• Quantify Results: Whenever possible, use numbers to illustrate your impact (e.g., "increased sales by X%", "achieved Y% customer satisfaction").

• Product Enthusiasm: Clearly articulate your understanding of and enthusiasm for interior design and custom window treatments.

📝 Enhancement Note: Interview preparation should focus on demonstrating core sales competencies: client engagement, problem-solving, persuasion, and self-management. Candidates should be ready to share specific, quantifiable examples of their successes and articulate their understanding of the consultative sales process.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Greenhouse job board.

• Resume Optimization: Tailor your resume to highlight customer-facing experience, sales achievements, organizational skills, and any experience in consultative roles. Use keywords like "client consultation," "sales," "customer service," "relationship building," and "territory management."

• Portfolio Preparation: Prepare 2-3 specific examples of successful client interactions or sales scenarios to discuss during interviews. Focus on your process for understanding needs, offering solutions, and closing deals.

• Company Research: Familiarize yourself with 3 Day Blinds' product offerings, company history, and values. Understand their "One Team" culture and commitment to client satisfaction.

• Interview Practice: Practice articulating your sales process, handling potential objections, and discussing your motivation for a commission-based, field sales role. Be ready to discuss your availability for weekend work.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.