Consultor(a) UX/UI

📍 Job Overview

Job Title: Consultor(a) UX/UI

Company: EY

Location: Rio de Janeiro, RJ, Brazil; São Paulo, SP, Brazil

Job Type: Full-time

Category: Design Operations / Product Design

Date Posted: August 13, 2026

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• This role focuses on the strategic design and enhancement of user experiences (UX) and user interfaces (UI) for digital products within a consulting environment.

• Responsibilities include mapping customer journeys, designing intuitive interfaces, and collaborating cross-functionally to deliver innovative solutions.

• The position requires a strong understanding of design principles, user research methodologies, and proficiency with industry-standard design tools.

• Success in this role hinges on translating complex business needs into clear, user-centric digital experiences that drive business value and customer satisfaction.

📝 Enhancement Note: While the title is "Consultor(a) UX/UI," the description emphasizes its application within a consulting firm (EY), suggesting a focus on client-facing projects and the integration of design thinking into broader business strategies. The role is positioned as a bridge between business requirements, technological capabilities, and end-user needs.

📈 Primary Responsibilities

• Map customer journeys, processes, and touchpoints to identify and implement improvements in the overall client experience.

• Develop wireframes, interactive prototypes, navigation flows, and user interfaces that are aligned with both user needs and business objectives.

• Conduct or support user research, usability testing, and hypothesis validation to ensure design decisions are data-informed.

• Collaborate closely with Product, Technology, Business, and Operations teams to conceptualize and build viable, scalable, and effective digital solutions.

• Investigate complex business contexts and translate intricate problems into clear, intuitive, and user-friendly digital experiences.

• Contribute to the development and maintenance of design systems to ensure consistency and efficiency across digital products.

• Facilitate design workshops and ideation sessions to foster innovation and gather stakeholder input.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking (mapping, investigating contexts) and tactical execution (creating wireframes, prototypes). The emphasis on collaboration with "Operations" suggests a need to understand and optimize operational workflows through design.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Communication, Advertising, Information Systems, or a related field.

Experience: 2-5 years of prior experience in designing and evolving digital products, with exposure to various stages of the design lifecycle.

Required Skills:

• Deep understanding of UX (User Experience) and UI (User Interface) principles, patterns, and best practices.

• Proven experience in conducting and documenting user research and usability testing.

• Strong Visual Design skills, including expertise in typography, grids, color theory, visual hierarchy, accessibility standards, and UI consistency.

• Hands-on proficiency with Figma or similar design and prototyping tools for creating wireframes, low-fidelity and high-fidelity prototypes, design systems, and development handoffs.

• Ability to translate complex business problems into clear and intuitive user experiences.

• Experience in mapping user flows, processes, and touchpoints. Preferred Skills:

• Advanced or fluent English proficiency.

• Experience with Discovery methodologies, Design Thinking, Lean UX, Design Sprints, or Service Design frameworks.

• Knowledge of Motion Design using tools like After Effects, Adobe Premiere, or similar.

• Familiarity with Agile development methodologies.

• Experience working in a consulting environment.

📝 Enhancement Note: The "2-5 years" experience level is inferred from the "Consultor(a)" title, which typically signifies a mid-level professional in consulting firms, and aligns with the breadth of required skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of digital product design projects, demonstrating end-to-end design process from research to final UI.

• Case studies that clearly articulate the problem, your role, the design process, key decisions made, and measurable outcomes or insights gained.

• Examples of wireframes, user flows, interactive prototypes, and high-fidelity UI designs.

• Demonstrations of your ability to create and utilize Design Systems for consistency and scalability.

• Evidence of user research and usability testing, including methodologies used and how findings influenced design iterations. Process Documentation:

• Showcase your ability to document design processes, including user flows, journey maps, and interaction specifications.

• Provide examples of how you have collaborated with development teams, including your handoff process and documentation practices.

• Illustrate your approach to iterative design, including how you incorporate feedback and user testing results.

📝 Enhancement Note: A strong portfolio is critical for UX/UI roles, especially in consulting. The emphasis is on demonstrating not just visual design skills, but also a strategic, user-centered, and collaborative design process that delivers tangible business value.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Mid-Level UX/UI Consultant in major Brazilian cities like Rio de Janeiro and São Paulo, the estimated annual salary range is R$ 80,000 - R$ 130,000. This range can vary based on specific experience, skills, and the final negotiation.

Benefits:

• Comprehensive Health Insurance.

• Dental Insurance.

• Daycare Assistance (Auxílio Creche).

• Exclusive EY discount platform for various services and products.

• Educational Incentives to support continuous learning and professional development.

• Birthday Day Off to celebrate personal milestones.

• Gympass/Wellhub subscription for wellness and fitness.

• Profit Sharing (PLR) program, aligning individual and company success.

• Private Pension plan for long-term financial security.

• Food Vouchers (Vale Alimentação) and/or Transportation Vouchers (Vale Transporte).

• Opportunities for professional growth and development within a global organization.

Working Hours: Standard full-time work hours are approximately 40 hours per week, typically Monday through Friday. While on-site, there may be flexibility depending on project demands and team agreements.

📝 Enhancement Note: The salary range is an estimation based on market data for similar roles in Brazil, considering the "Consultor(a)" title and the mid-level experience. EY is a large professional services firm, so benefits are expected to be comprehensive.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services (Consulting, Assurance, Tax, Strategy, Transactions, and Technology). EY operates in a dynamic, client-focused environment that demands innovation, collaboration, and continuous learning.

Company Size: EY is a global leader with over 300,000 employees worldwide. In Brazil, it's a significant employer, offering a vast network of opportunities and resources. This large scale means diverse teams, specialized practices, and structured career paths.

Founded: Ernst & Young was formed in 1989 through the merger of Ernst & Whinney and Arthur Young. Its long history signifies stability and deep industry expertise.

Team Structure:

• The UX/UI Consultant will likely be part of a broader Digital Transformation, Technology, or Consulting practice within EY.

• This team will comprise various specialists, including other designers, project managers, business analysts, developers, and potentially data scientists.

• Reporting is typically through a project-based hierarchy, with a direct manager overseeing career development and project leads guiding daily tasks. Methodology:

• EY emphasizes a data-driven approach, leveraging analytics and insights to inform strategic decisions and design solutions.

• Workflow optimization is a core component, aiming to streamline processes for both clients and internal operations.

• Automation and technology integration are key themes in their digital transformation services.

Company Website: https://www.ey.com/pt_br

📝 Enhancement Note: EY's culture is built on professional excellence, collaboration, and client success. For a UX/UI consultant, this means working on diverse client challenges, adhering to high professional standards, and contributing to transformative projects.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level Consultant (Consultor(a)). It requires independent execution of design tasks, contributing to project strategies, and mentoring junior team members on specific design aspects. The scope involves taking ownership of design deliverables within client projects.

Reporting Structure: The UX/UI Consultant will report to a Design Lead or a Manager within the relevant EY practice area. They will work on projects managed by Project Managers or Senior Consultants, collaborating daily with cross-functional teams.

Operations Impact: UX/UI design at EY is integral to digital transformation initiatives. This role directly impacts client satisfaction, user adoption of new technologies, operational efficiency improvements derived from intuitive interfaces, and ultimately, the client's business outcomes and EY's reputation.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas like Service Design, Design Systems, UX Research, or Accessibility.

• Leadership: Progress to Senior Consultant, Manager, or Partner roles, leading teams and client engagements.

• Skill Development: Access EY's extensive learning and development programs, including certifications in Agile, Design Thinking, and specialized design tools.

• Cross-functional Exposure: Gain experience across various industries and project types, building a robust consulting toolkit.

📝 Enhancement Note: EY provides structured career paths. A mid-level consultant is expected to grow in autonomy, strategic contribution, and client management. The company's global presence offers opportunities for international exposure and diverse project experiences.

🌐 Work Environment

Office Type: This role is designated as On-site, indicating a primary work location within EY's offices in Rio de Janeiro or São Paulo. The office environment is professional, often featuring collaborative workspaces, meeting rooms, and private offices.

Office Location(s):

• Rio de Janeiro: Specific address provided is 22250-040.

• São Paulo JK: Specific address provided is 04543-011. These are likely well-equipped corporate office spaces in prime business districts. Workspace Context:

• The workspace is designed to foster collaboration, enabling seamless interaction with colleagues, project teams, and clients (when on-site).

• Access to industry-standard design software and hardware will be provided.

• Opportunities for informal knowledge sharing and networking with a diverse professional community.

Work Schedule: The standard work schedule is typically Monday to Friday. However, consulting roles often require adaptability to meet client deadlines and project demands, which may occasionally involve extended hours or weekend work, though this is managed to promote work-life balance.

📝 Enhancement Note: The on-site requirement suggests a preference for in-person collaboration, team cohesion, and client interaction typical of a consulting firm. EY offices are generally modern and equipped to support professional work.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will review your application and resume, focusing on key skills and experience.

• Technical Interview(s): Expect interviews with hiring managers and senior team members to assess your UX/UI knowledge, problem-solving abilities, and experience with design tools and methodologies. This will likely involve discussing your portfolio.

• Case Study/Design Challenge: You may be asked to complete a design exercise or present a case study from your portfolio, demonstrating your design process, critical thinking, and ability to articulate design decisions.

• Behavioral Interview: Questions will focus on your work style, collaboration skills, how you handle challenges, and cultural fit within EY.

• Final Interview: Potentially with a practice leader to discuss career aspirations and alignment with EY's vision.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best represent the required skills and showcase a variety of challenges.

• Tell a Story: For each project, clearly outline the problem statement, your specific role and contributions, the design process (research, ideation, prototyping, testing), key decisions, and the impact/outcome. Use visuals effectively.

• Highlight Process: Emphasize your methodology, how you approached user research, and how user feedback informed your design iterations.

• Showcase Tools: Clearly indicate the tools used (e.g., Figma) and your proficiency.

• Quantify Impact: Whenever possible, use metrics or qualitative feedback to demonstrate the success of your designs.

• Tailor to EY: If possible, subtly align your project selection and discussion points with EY's focus on digital transformation, client value, and business impact.

Challenge Preparation:

• Understand the Brief: If given a design challenge, thoroughly read and understand the problem statement, constraints, and objectives. Ask clarifying questions.

• Structure Your Approach: Outline your process before diving into solutions. Consider user needs, business goals, and technical feasibility.

• Think Aloud: During timed exercises, articulate your thought process, assumptions, and decision-making rationale.

• Focus on Rationale: Be prepared to justify your design choices with UX principles, user research insights, or business objectives.

📝 Enhancement Note: The interview process for a consulting UX/UI role will heavily emphasize your portfolio and your ability to articulate your design process and its business impact. Be ready to defend your design decisions with data and principles.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for wireframing, prototyping, UI design, and design system creation. Proficiency is a core requirement.

• Adobe Creative Suite: Tools like Photoshop and Illustrator may be used for asset creation or advanced visual design tasks.

• After Effects/Adobe Premiere (Preferred): For motion design, prototyping animations, or creating presentation assets.

Analytics & Reporting:

• While not directly hands-on, understanding how to interpret data from tools like Google Analytics, Adobe Analytics, or product analytics platforms (e.g., Mixpanel, Amplitude) is beneficial for informing design decisions and measuring impact.

• Experience with dashboarding tools (e.g., Tableau, Power BI) for understanding business performance metrics. CRM & Automation:

• Familiarity with CRM systems (e.g., Salesforce) and marketing automation platforms is helpful for understanding the broader business context and user journeys that extend beyond the core digital product interface.

• Understanding of how design impacts conversion rates and user engagement within these systems.

📝 Enhancement Note: Proficiency with Figma is paramount. The other tools represent either complementary design software or related technologies that provide context for the UX/UI designer's work within a business environment.

👥 Team Culture & Values

Operations Values:

• Client Focus: A primary value at EY is delivering exceptional client service and impactful solutions that drive business success.

• Collaboration: Working effectively in diverse, cross-functional teams is crucial for synthesizing different perspectives and building robust solutions.

• Excellence: A commitment to high-quality work, continuous learning, and professional development.

• Data-Driven Decision Making: Utilizing data and insights to inform design strategies and measure outcomes.

• Innovation: Embracing new ideas and technologies to solve complex business challenges.

Collaboration Style:

• EY fosters a collaborative environment where designers work closely with business consultants, technology experts, and project managers.

• Open communication, constructive feedback, and a shared sense of ownership for project success are encouraged.

• Expect to participate in workshops, reviews, and brainstorming sessions with diverse teams.

📝 Enhancement Note: The culture emphasizes professionalism, teamwork, and a results-oriented approach, common in top-tier consulting firms. The operations values are deeply integrated into how design contributes to business strategy and client outcomes.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complex Client Needs: Translating diverse and sometimes conflicting client requirements into cohesive and user-centered designs.

• Balancing Design Vision with Business Constraints: Ensuring that user experience goals are met while adhering to project timelines, budgets, and technical limitations.

• Adapting to New Industries and Technologies: Quickly learning about new business domains and emerging technologies to design effective solutions.

• Managing Stakeholder Expectations: Effectively communicating design rationale and managing feedback from various client and internal stakeholders.

Learning & Development Opportunities:

• Formal Training: Access to EY's extensive internal training programs, workshops, and digital learning platforms covering design, technology, consulting skills, and leadership.

• Mentorship: Opportunities to be mentored by senior designers and consultants, gaining insights into career progression and best practices.

• Industry Exposure: Working on a variety of client projects across different sectors provides invaluable real-world experience and broadens your professional network.

• Certifications: Support for obtaining industry-recognized certifications in areas like Design Thinking, Agile, or specific design software.

📝 Enhancement Note: The challenges are typical of a consulting role, requiring adaptability and strong problem-solving skills. EY's commitment to learning and development provides significant avenues for professional growth and skill enhancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex business problem you solved using UX/UI design. What was your process, and what was the outcome?" (Focus on demonstrating strategic thinking, problem-solving, and impact.)

• "How do you balance user needs with business objectives and technical constraints in your design process?" (Highlight your ability to find pragmatic solutions.)

• "Walk us through a challenging design decision you made. What was the context, your rationale, and what did you learn?" (Showcase critical thinking and learning agility.) Company & Culture Questions:

• "Why EY? What interests you about working in a consulting environment?" (Research EY's values, recent projects, and connect them to your career goals.)

• "How do you approach collaboration with non-designers (e.g., developers, business analysts, product managers)?" (Emphasize teamwork, clear communication, and empathy.)

• "How do you measure the success of your designs and their impact on business goals?" (Discuss metrics, user feedback, and ROI.) Portfolio Presentation Strategy:

• Structure is Key: Begin with a brief overview of your portfolio and your role at EY. Then, present 2-3 detailed case studies.

• Focus on Process, Not Just Pixels: For each case study, clearly articulate the problem, your methodology, key decisions, and outcomes. Use visuals to support your narrative.

• Be Concise and Engaging: Practice your delivery to ensure you stay within time limits while conveying essential information effectively.

• Anticipate Questions: Be prepared to answer in-depth questions about your design choices, challenges encountered, and how you handled feedback.

• Showcase Adaptability: Highlight projects where you had to adapt to new constraints or learn new domains quickly.

📝 Enhancement Note: Prepare specific examples from your portfolio that demonstrate your ability to deliver business value through design. Be ready to discuss your process, rationale, and impact in detail.

📌 Application Steps

To apply for this operations position:

• Submit your application through the EY Careers portal via the provided URL.

• Portfolio Customization: Tailor your portfolio to highlight projects that demonstrate experience in digital product design, user research, and UI development, ideally with examples relevant to consulting or digital transformation initiatives.

• Resume Optimization: Ensure your resume clearly articulates your experience with UX/UI principles, design tools (especially Figma), user research methodologies, and cross-functional collaboration. Quantify achievements where possible.

• Interview Preparation: Practice articulating your design process, defending your design decisions, and discussing case studies. Prepare to answer behavioral questions about teamwork, problem-solving, and your motivation for joining EY.

• Company Research: Familiarize yourself with EY's services, values, and recent work in digital transformation. Understand how UX/UI design contributes to their overall client offerings.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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