Closer Wanted In-Home Design Consultant

📍 Job Overview

Job Title: In-Home Design Consultant (Closer)

Company: Bath Planet

Location: Huntington, NY (Territory includes Nassau & Suffolk Counties)

Job Type: Full-Time

Category: Sales Operations / GTM (Sales Execution)

Date Posted: June 24, 2026

Experience Level: Mid-Level (2-5 years preferred)

Remote Status: On-site

🚀 Role Summary

• This role is focused on direct, in-home sales execution, requiring strong closing skills and consultative selling within the home improvement sector.

• Success hinges on effectively converting pre-qualified leads into closed sales by presenting tailored bathroom remodeling solutions.

• The position involves significant travel across Nassau and Suffolk Counties to meet with potential clients.

• Performance will be measured by sales closed, revenue generated, and accurate CRM data management.

📝 Enhancement Note: While the title is "In-Home Design Consultant," the emphasis on "Closer Wanted" and the core responsibilities clearly indicate a sales execution role rather than a pure design or operations support function. This role is critical for the Go-To-Market (GTM) strategy, directly impacting revenue generation.

📈 Primary Responsibilities

• Conduct in-home design consultations with pre-screened, qualified leads to assess homeowner needs and project requirements for bathroom remodeling.

• Present comprehensive, tailored design solutions and product offerings, leveraging product knowledge and design tools to meet client specifications and budgets.

• Deliver professional, consultative sales presentations, building strong rapport and trust with homeowners to facilitate sales closure.

• Execute on-site sales closures, accurately managing all necessary paperwork and contract details.

• Maintain meticulous lead status updates and sales activity logs within the company's CRM platform to ensure data integrity and support sales pipeline management.

• Travel daily to scheduled appointments throughout assigned territories in Nassau and Suffolk Counties, ensuring punctuality and professional representation.

• Collaborate with the sales team and management to share insights on customer needs, market trends, and competitive offerings to inform GTM strategies.

📝 Enhancement Note: The responsibilities emphasize direct sales engagement and closing, with a strong requirement for CRM utilization, which is a key aspect of sales operations and GTM execution. The need for travel and in-home presence defines the on-site nature of this role.

🎓 Skills & Qualifications

Education: High School Diploma or equivalent required. Associate's or Bachelor's degree in a related field (e.g., Business, Marketing, Design) is a plus.

Experience: 2-5 years of experience in in-home sales, direct sales, or consultative sales, particularly within the home improvement, remodeling, or construction industries. Experience in related fields such as windows, siding, roofing, or kitchen remodeling is highly advantageous.

Required Skills:

• Proven track record of successfully closing sales, ideally in a direct-to-consumer or in-home setting.

• Exceptional communication, negotiation, and interpersonal skills, with the ability to build rapport quickly and effectively with diverse clientele.

• Strong presentation skills, capable of articulating value propositions and design solutions clearly and persuasively.

• Proficiency in using CRM systems for lead management, sales tracking, and reporting.

• Self-motivated, disciplined, and results-oriented with a strong work ethic.

• Valid driver's license and reliable transportation for consistent travel within the service territory.

• Ability to manage time effectively and maintain a structured schedule for appointments. Preferred Skills:

• Experience with design visualization tools or a strong aptitude for understanding design principles.

• Familiarity with bathroom remodeling processes, materials, and installation considerations.

• Knowledge of market trends and competitive offerings within the Long Island home improvement sector.

• Ability to conduct detailed needs assessments and technical project evaluations on-site.

📝 Enhancement Note: The "Closer Wanted" emphasis necessitates a focus on sales closing skills. The preferred experience in home improvement and CRM proficiency are critical for success and highlight the intersection with sales operations and GTM.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal "portfolio" in the traditional sense might not be required, candidates should be prepared to showcase their sales achievements. This could include:

  • Documented sales performance metrics (e.g., close rates, average deal size, revenue generated).
  • Case studies of successful sales engagements, highlighting complex client needs and how they were met.
  • Examples of how they have utilized CRM systems to manage their sales pipeline and improve efficiency.
  • Demonstrations of their ability to present design solutions and close deals effectively.

• A strong understanding of the sales process from lead qualification to closing and post-sale follow-up is essential. Process Documentation:

• Candidates are expected to understand and adhere to Bath Planet's established sales processes, including:

  • Lead qualification and appointment setting protocols.

  • In-home consultation and needs assessment methodologies.

  • Presentation and proposal generation workflows.

  • Sales closing procedures and contract management.

  • CRM data entry and update standards for accurate pipeline reporting.

📝 Enhancement Note: For a sales execution role, the "portfolio" translates to demonstrable sales success and process adherence. The emphasis on CRM is a direct link to sales operations requirements.

💵 Compensation & Benefits

Salary Range: The advertised salary is $100,000 per year, representing a target earning potential. Given the commission-based structure and "uncapped earning potential," this figure likely represents a realistic annual income for a high-performing individual based on average sales performance and commission rates. The base salary component, if any, is not explicitly stated but is implied to be supplemented by significant commission.

Benefits:

• Comprehensive Training: Fully paid, structured program covering design tools, product knowledge, and sales methodologies.

• Uncapped Earning Potential: Highly competitive commission structure with lucrative bonus programs, allowing for significant income growth.

• Premium Brand Leverage: Sell products backed by a lifetime warranty and the prestigious Good Housekeeping Seal, enhancing sales credibility.

• Pre-Set Appointments: Qualified, confirmed leads provided by a dedicated marketing team, eliminating the need for cold calling.

• Company Vehicle/Allowance: (Likely provided, though not explicitly stated, for travel across Long Island).

• Health Insurance: (Standard for full-time positions, though not explicitly detailed).

• Retirement Plan: (Potential offering, not explicitly detailed).

Working Hours: Full-time position, typically involving scheduled appointments during daytime and early evening hours, including weekends, to accommodate homeowner availability. Expect a standard 40-hour work week, with flexibility required to meet client needs and sales targets.

📝 Enhancement Note: The $100,000 figure is presented as a target, likely a combination of base and expected commission for a performer. The benefits are strongly geared towards sales enablement and financial reward.

🎯 Team & Company Context

🏢 Company Culture

Industry: Home Improvement / Home Services / Bathroom Remodeling. Bath Planet operates within a competitive market, focusing on specialized, one-day remodeling solutions.

Company Size: Part of a national franchise with over 100 locations nationwide. Bath Planet of Metro NY likely operates as a regional branch, potentially employing dozens to hundreds of individuals across sales, installation, and support functions.

Founded: Bath Planet has been in business for over 26 years, indicating a stable and established company with a proven business model.

Team Structure:

• The role is part of the Sales Department, reporting to a Sales Manager.

• The In-Home Design Consultant will work within a territory-specific sales team, collaborating with other closers and potentially design specialists.

• Close collaboration with the marketing team (for lead generation) and installation teams (for project execution) is crucial for a seamless customer experience. Methodology:

• Data-Driven Lead Generation: The marketing team provides pre-qualified leads based on defined criteria.

• Consultative Sales Approach: Focus on understanding customer needs and providing tailored solutions rather than hard selling.

• Efficiency & Quality: Emphasis on one-day remodeling solutions and high-quality installations, backed by a lifetime warranty and Good Housekeeping Seal.

• CRM-Centric Operations: Reliance on CRM for managing leads, tracking sales progress, and reporting.

Company Website: http://www.bathplanet.com/

📝 Enhancement Note: The company's strong brand reputation (Good Housekeeping Seal, lifetime warranty) is a significant asset for sales. The franchise model suggests a structured operational framework and standardized sales processes.

📈 Career & Growth Analysis

Operations Career Level: This role represents a mid-level sales execution position within the GTM function. It is a direct revenue-generating role focused on closing deals.

Reporting Structure: Typically reports to a Sales Manager or Regional Sales Director. The role is distinct from traditional operations roles (e.g., Sales Ops Analyst, RevOps Manager) but is a critical component of the overall GTM operations.

Operations Impact: Directly impacts revenue generation and market penetration. Successful closers contribute significantly to the company's financial performance and growth targets. Their ability to close deals efficiently influences the overall sales pipeline velocity and customer acquisition cost.

Growth Opportunities:

• Senior Sales Consultant: Progression to more complex sales roles, larger deal sizes, or specialized product lines.

• Sales Management: Advancement into leadership roles such as Sales Team Lead, Sales Manager, or Regional Sales Director.

• Training & Development: Opportunities to become a subject matter expert, mentor new hires, or contribute to sales training program development.

• Specialization: Focus on specific product lines or customer segments within the home improvement market.

📝 Enhancement Note: While not a traditional "operations" role, the sales execution function is integral to GTM operations. Growth paths typically lead into sales management or specialized sales roles.

🌐 Work Environment

Office Type: Primarily an on-site role requiring daily travel to client homes within Nassau and Suffolk Counties. A base office in Holbrook, NY, will likely serve as a hub for training, team meetings, and administrative tasks.

Office Location(s): Base office in Holbrook, NY. Sales activities are conducted in client residences across Nassau and Suffolk Counties, Long Island, NY.

Workspace Context:

• The primary "workspace" is the client's home, requiring adaptability and professionalism in various residential settings.

• A home office setup for administrative tasks and CRM management may be necessary.

• The Holbrook office provides a professional environment for team collaboration, training, and administrative support.

• Access to company-provided design tools, product samples, and marketing materials is essential.

Work Schedule: Full-time, with flexibility required to accommodate client appointments, which often occur in the evenings and on weekends. This schedule is typical for in-home sales roles aimed at maximizing customer accessibility.

📝 Enhancement Note: The work environment is heavily field-based, emphasizing self-management and client interaction skills. The base office in Holbrook, NY, is key for administrative support and team cohesion.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A phone or video call with an HR representative or recruiter to assess basic qualifications, sales experience, and cultural fit. Emphasis on closing ability and motivation.

• In-Home Sales Simulation/Role-Play: Candidates may be asked to conduct a mock sales presentation or role-play a sales scenario to demonstrate their closing techniques, rapport-building skills, and product presentation abilities. This is a critical step for evaluating "closer" aptitude.

• Sales Manager Interview: A more in-depth discussion with the Sales Manager focusing on sales history, strategies, objection handling, and understanding of the sales process.

• Field Ride-Along (Potential): Shadowing an experienced consultant or having an interviewer accompany them on a real appointment to assess on-site performance.

• Offer & Onboarding: For successful candidates, an offer will be extended, followed by a comprehensive onboarding and training program.

Portfolio Review Tips:

• Quantify Achievements: Be ready to discuss specific sales numbers, close rates, and revenue figures from previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

• Highlight Closing Skills: Prepare examples that specifically showcase your ability to overcome objections, negotiate effectively, and secure commitment from clients.

• Demonstrate CRM Proficiency: Be ready to explain how you've used CRM systems to manage your pipeline, track leads, and improve sales efficiency.

• Showcase Consultative Approach: Explain how you assess customer needs and tailor solutions, rather than just pushing a product.

• Professional Presentation: Ensure your resume and any supporting documents (if requested) are well-organized, error-free, and highlight relevant sales achievements.

Challenge Preparation:

• Sales Scenario Practice: Practice common sales objections related to home improvement (e.g., price, timing, need for comparison shopping) and prepare concise, effective responses.

• Product Knowledge Acumen: While training is provided, demonstrating a quick ability to learn product details and benefits will be advantageous.

• Territory Understanding: Research common home improvement challenges and trends in the Nassau and Suffolk County areas.

📝 Enhancement Note: The interview process will heavily focus on assessing "closing" ability, likely through simulations and direct questioning about sales performance and techniques.

🛠 Tools & Technology Stack

Primary Tools:

• CRM Platform: (e.g., Salesforce, HubSpot, or a specialized sales CRM). Essential for lead management, tracking sales activities, forecasting, and reporting on pipeline metrics. Proficiency in a CRM is critical.

• Sales Presentation Software: Tools for creating and delivering visual sales presentations, product catalogs, and financing options.

• Design Software/Tools: While not explicitly stated, access to design visualization aids or software is likely part of the training and sales toolkit to help homeowners visualize their remodeled bathrooms.

Analytics & Reporting:

• CRM Dashboards: Used for tracking personal sales performance, key metrics, and pipeline status.

• Sales Performance Reports: Generated from CRM data to monitor individual and team progress against targets.

CRM & Automation:

• Lead Management Systems: Integrated with the CRM to manage incoming leads from marketing efforts.

• Sales Automation Tools: May be used for tasks such as appointment scheduling or follow-up reminders, integrated within the CRM.

📝 Enhancement Note: CRM proficiency is explicitly mentioned as a requirement, highlighting its importance in this sales execution role and its connection to sales operations.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A commitment to understanding and meeting homeowner needs with high-quality solutions.

• Results-Oriented: A strong focus on achieving and exceeding sales targets.

• Professionalism: Maintaining a high standard of conduct, appearance, and communication in client interactions.

• Teamwork: Collaborating with marketing, sales, and installation teams to ensure a seamless customer journey.

• Integrity: Representing the brand honestly, including its warranties and quality standards.

Collaboration Style:

• Cross-Functional Communication: Regular interaction with marketing for lead feedback and with installation teams for project handover.

• Sales Team Support: Sharing best practices, insights, and market intelligence with fellow sales consultants.

• Management Feedback: Openness to receiving coaching and feedback from sales management to improve performance.

📝 Enhancement Note: The culture emphasizes sales performance, customer satisfaction, and brand integrity, reflecting a typical GTM team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• High-Pressure Sales Environment: The role demands consistent performance and closing sales in a competitive market.

• Managing Homeowner Expectations: Balancing client desires with practical design constraints and budgets.

• Territory Management: Efficiently managing travel and appointment scheduling across a defined geographic area.

• Rejection/Objection Handling: Dealing with potential client hesitations or outright rejections, requiring resilience and strong problem-solving skills.

Learning & Development Opportunities:

• Sales Skills Enhancement: Continuous development of closing techniques, negotiation strategies, and consultative selling approaches.

• Product & Design Expertise: Deepening knowledge of Bath Planet's product lines, materials, and design trends.

• CRM & Sales Technology: Mastering the use of sales tools for efficiency and data-driven decision-making.

• Career Progression: Opportunities to advance into sales leadership or specialized roles within the company.

📝 Enhancement Note: The challenges are typical for a direct sales role, while growth opportunities focus on advancing within the sales function.

💡 Interview Preparation

Strategy Questions:

• "Describe your experience in closing sales. What are your most effective closing techniques?" (Be ready to describe specific techniques and provide examples).

• "How do you build rapport with clients you've just met in their homes?" (Focus on active listening, empathy, and addressing immediate concerns).

• "Walk me through a challenging sales objection you've faced and how you overcame it." (Use the STAR method to detail a specific situation, your actions, and the positive outcome).

• "How do you manage your time and schedule appointments effectively when covering a territory like Nassau and Suffolk Counties?" (Highlight organizational skills, route planning, and CRM usage).

• "What interests you about Bath Planet and the home improvement industry?" (Research the company's brand, products, and mission). Company & Culture Questions:

• "What do you know about Bath Planet and our commitment to quality/Good Housekeeping Seal?" (Show you've done your research).

• "How do you handle rejection in a sales role?" (Emphasize resilience, learning from feedback, and maintaining a positive attitude).

• "Describe your ideal work environment and team collaboration style." (Align your answer with the company's focus on results, professionalism, and teamwork). Portfolio Presentation Strategy:

• Quantify Your Success: Be prepared to discuss your sales metrics (close rates, revenue figures) using concrete numbers.

• Showcase Closing Examples: Have 1-2 detailed examples of successful sales closures, explaining the client's needs, your approach, and the final outcome.

• Explain Your CRM Usage: Be ready to describe how you've leveraged CRM to manage your pipeline, track leads, and improve your sales process.

• Demonstrate Consultative Selling: Explain how you transition from understanding needs to presenting solutions and closing the deal.

• Professionalism: Ensure your presentation is clear, concise, and confident, mirroring the professionalism expected in client interactions.

📝 Enhancement Note: The interview preparation should focus heavily on demonstrating closing skills, sales process understanding, and the ability to perform effectively in an on-site, consultative sales environment.

📌 Application Steps

To apply for this In-Home Design Consultant position:

• Submit your application through the provided link on the Bath Planet careers portal.

• Tailor Your Resume: Highlight relevant sales experience, focusing on achievements in in-home sales, home improvement, and closing deals. Quantify your successes with numbers and metrics wherever possible.

• Prepare Your "Sales Portfolio": Be ready to discuss specific sales achievements, your closing strategies, and how you’ve used CRM tools to manage your pipeline. Prepare concise examples using the STAR method.

• Practice Your Sales Pitch: Rehearse your ability to conduct a consultative sales consultation, present solutions, and handle common objections.

• Research Bath Planet: Understand the company's products, brand reputation (Good Housekeeping Seal), warranty, and the specific market they serve in Nassau and Suffolk Counties.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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