Banamex UX-UI Product Designer Senior

📍 Job Overview

Job Title: Banamex UX-UI Product Designer Senior

Company: Citi

Location: Ciudad de México, Distrito Federal, Mexico

Job Type: FULL_TIME

Category: Product Design & Development

Date Posted: 2026-06-22

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Lead the end-to-end design of digital products, from concept to execution, ensuring user-centricity and alignment with business objectives.

• Develop and validate hypotheses through user-centered design methodologies, wireframing, prototyping, and user testing to meet diverse stakeholder needs.

• Collaborate extensively with cross-functional teams, including Research, Content, UI, IxD, and Design System specialists, to deliver high-quality, accessible, and technically viable user experiences across all channels.

• Drive innovation by experimenting with new tools and techniques, sharing learnings, and mentoring junior designers to foster a culture of continuous improvement and design excellence within the team.

📝 Enhancement Note: The core of this role involves a senior-level UX/UI Product Designer responsible for guiding product development through a user-centric lens. The emphasis on "end-to-end design," "hypothesis validation," and "cross-functional collaboration" points to a strategic and hands-on position critical to product success within Citi's Banamex division. The expectation for mentoring and innovation suggests a leadership component.

📈 Primary Responsibilities

• Review and interpret creative briefs alongside members of the experience design team to define project scope and objectives.

• Understand customer goals, business requirements, and technical constraints to develop original design concepts within project parameters.

• Partner with Creatives, Strategists, Project Managers, and other team members to craft effective end-to-end customer experiences across all digital channels.

• Independently conceptualize, design, and execute three unique creative solutions for a single problem, demonstrating strong conceptualization and hands-on design capabilities.

• Lead the presentation of objectives, design approaches, and creative solutions to stakeholders in an articulate and persuasive manner, effectively communicating design rationale.

• Interpret stakeholder feedback and translate it into actionable insights for the design team, ensuring alignment and buy-in.

• Proactively experiment with new design tools and techniques, documenting and sharing learnings to elevate team capabilities and foster innovation.

• Engage in all aspects of the project lifecycle, from initial ideation to final implementation, ensuring design integrity.

• Motivate, mentor, and inspire other designers, contributing to their professional growth and the overall team's performance.

• Appropriately assess and manage business risks, demonstrating consideration for the firm's reputation, compliance with regulations, and ethical conduct.

📝 Enhancement Note: These responsibilities highlight a senior-level individual contributor with a strong emphasis on independent problem-solving, stakeholder management, and team mentorship. The expectation to "design three unique creative solutions to one problem" and "present objectives, design approaches, and creative solutions" underscores the need for strategic thinking and strong communication skills beyond basic design execution.

🎓 Skills & Qualifications

Education: Bachelor's Degree in Graphic Design, New Media, or a related field, or equivalent experience.

Experience: 5-8 years of experience designing web and mobile experiences, with a proven understanding of responsive design principles and iOS/Android design systems.

Required Skills:

• Proficiency in advanced design tools: Photoshop, Sketch, and the full Adobe Creative Cloud suite.

• Demonstrated expertise in user experience (UX) and user interface (UI) design for web and mobile platforms.

• Strong understanding of interaction design principles, site architecture, and intuitive user interface design.

• Solid conceptual thinking, design execution, and typography skills.

• Experience with responsive design principles and mobile-first design approaches.

• Ability to create wireframes, mockups, and high-fidelity prototypes using specialized design software.

• Experience in defining success metrics and developing continuous improvement plans for digital products.

• Strong analytical skills for problem-solving and decision-making.

• Excellent verbal and written communication skills for articulating design decisions and feedback.

• Proven ability to work independently, prioritize tasks, manage deadlines, and adapt to unexpected changes. Preferred Skills:

• Experience with Figma for collaborative design and prototyping.

• Knowledge of HTML for front-end development understanding.

• Print design experience is considered a plus.

• Familiarity with iOS and Android design systems.

• Experience in the banking or financial services sector, understanding market trends and consumer preferences.

• Experience with design systems: development and execution.

• Certifications in UX/UI design or related fields.

📝 Enhancement Note: The required skills emphasize a blend of technical proficiency in industry-standard design software and a deep understanding of UX/UI principles. The inclusion of Figma as a preferred skill, alongside Photoshop and Sketch, indicates a modern design workflow. The explicit mention of "defining success metrics" and "continuous improvement plans" points towards a results-oriented approach to design, aligning with revenue and customer experience goals.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a wide range of design styles, diverse projects, and a clear personal aesthetic.

• Demonstrated experience in the definition and end-to-end execution of digital products, highlighting the design process from concept to launch.

• Case studies that illustrate problem-solving approaches, user-centered design methodologies, and the impact of design decisions on user experience and business outcomes.

• Examples of wireframes, mockups, and interactive prototypes that clearly articulate user flows and interface interactions.

• Visuals of UI designs that adhere to design principles, branding guidelines, and accessibility standards. Process Documentation:

• Documentation of user research findings, including personas, user journey maps, and usability testing reports, to inform design decisions.

• Workflow diagrams illustrating the design process, from initial brief interpretation to final handover to development teams.

• Evidence of collaboration with cross-functional teams, showcasing how feedback was integrated and design challenges were overcome.

• Examples of how design decisions were validated through user testing, A/B testing, or data analysis, demonstrating a commitment to iterative improvement.

📝 Enhancement Note: For a senior UX/UI Product Designer role, the portfolio is paramount. It must not only showcase aesthetic skills but also the strategic thinking, process, and user advocacy behind the designs. The emphasis on "end-to-end execution," "problem-solving approaches," and "impact of design decisions" indicates that candidates should be prepared to articulate the 'why' and 'how' of their work.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Senior UX/UI Product Designers in Mexico City with 5-8 years of experience, the estimated salary range is MXN $600,000 - $900,000 annually. This estimate considers the cost of living in Mexico City, the seniority of the role, and the specific requirements of a major financial institution like Citi.

Benefits:

• Comprehensive health insurance, including medical, dental, and vision coverage.

• Life insurance and disability benefits.

• Retirement savings plan (e.g., 401k equivalent in Mexico).

• Paid time off, including vacation days, personal days, and public holidays.

• Opportunities for professional development, training, and conference attendance.

• Employee assistance programs for mental health and well-being support.

• Potential for performance-based bonuses.

• Access to Citi's global network and resources.

Working Hours: The standard working hours for this full-time, on-site position are typically 40 hours per week, operating within standard business hours (e.g., 9:00 AM to 6:00 PM, Monday to Friday, with a one-hour break). Flexibility may be available based on project needs and team agreements, but the role is primarily office-based.

📝 Enhancement Note: The salary range is an estimate based on market research for similar roles in Mexico City. It reflects the seniority and specialized skills required for a Senior UX/UI Product Designer at a large financial institution. Benefits are standard for corporate roles in major companies, with an emphasis on comprehensive coverage and professional growth.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services / Banking. Citi operates as a global financial services corporation, offering a wide range of financial products and services. The Banamex division specifically serves the Mexican market, with a deep-rooted history and presence. This context means the operations and design teams must navigate complex regulatory environments, evolving digital banking trends, and a diverse customer base.

Company Size: Citi is a very large, multinational corporation with tens of thousands of employees worldwide. This scale implies robust processes, established hierarchies, and significant resources, but also potential for bureaucracy and a need for clear communication to cut through organizational complexity.

Founded: Citi was founded in 1812, and Banamex has a history dating back to 1884. This long-standing presence indicates stability, deep market knowledge, and a commitment to long-term customer relationships, influencing the conservative yet innovative approach to product design.

Team Structure:

• The User Interface Designer role is positioned within the "Product Management and Development" and specifically "Digital Product Management" job families. This suggests being part of a larger product development organization.

• The role involves close collaboration with "experience design team members," "Creatives, Strategists and Project Managers," and other "team members." This indicates a collaborative, cross-functional team environment focused on product delivery.

• The description also mentions mentoring and leading other designers, hinting at a potential for informal or formal leadership within the immediate design group. Methodology:

• Emphasis on "user-centered design methodologies" and "agile methodologies" for product development.

• A structured approach to design, including "definition, construction and validation of hypotheses," "co-creation sessions," and "wireframes, mockups, prototypes and user testing."

• A focus on measuring success through "defining indicators of success and creating continuous improvement plans."

• The process involves close partnership with "Research, Content, UI, IxD and the Design System" to ensure quality and consistency.

Company Website: https://www.citigroup.com/

📝 Enhancement Note: Understanding Citi's scale and Banamex's specific market position is crucial. The company culture likely blends a global, standardized approach with local market nuances. The emphasis on both user-centered and agile methodologies suggests a dynamic product development environment.

📈 Career & Growth Analysis

Operations Career Level: This is a "Senior" level role, indicating a significant degree of autonomy, expertise, and responsibility. It signifies an individual contributor who is expected to not only execute complex design tasks but also mentor others and influence design strategy. The role is positioned within "Product Management and Development," suggesting a career path that can lead to Product Management, Lead Design roles, or specialized UX/UI Architecture.

Reporting Structure: While not explicitly stated, a Senior UX/UI Product Designer typically reports to a Design Manager, Lead UX Designer, or a Head of Product Design/Experience. They will work closely with Product Managers, Developers, and other stakeholders across various business units. The mention of "leading and supporting different areas" suggests they might be embedded within specific product teams or initiatives.

Operations Impact: The core impact of this role is on enhancing the user experience of Citi's digital banking products for Banamex customers. This directly influences customer satisfaction, adoption rates of new features, digital transaction volumes, and ultimately, customer retention and revenue. By ensuring designs are user-friendly, accessible, and aligned with business goals, this role contributes to operational efficiency and competitive advantage in the digital banking space.

Growth Opportunities:

• Leadership Development: Potential to grow