Associate Product Designer

📍 Job Overview

Job Title: Associate Product Designer

Company: AvidXchange, Inc.

Location: Charlotte, North Carolina, United States (Hybrid)

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: April 29, 2026

Experience Level: Entry-Level (0-2 years)

Remote Status: Hybrid

🚀 Role Summary

• Supports the end-to-end design and user experience of AvidXchange's digital products, focusing on intuitive and engaging interfaces.

• Translates complex business requirements and user needs into tangible design artifacts, including wireframes, mockups, and interactive prototypes.

• Collaborates closely with product managers, engineers, and other stakeholders to ensure seamless implementation of design solutions and adherence to product vision.

• Conducts user research and usability testing to gather critical feedback, driving iterative improvements and user-centric design decisions.

• Contributes to the development and maintenance of robust design systems, ensuring consistency and scalability across all product touchpoints.

📝 Enhancement Note: This role is an entry-level position within the product design function, specifically geared towards supporting the user experience and interface design of AvidXchange's accounts payable automation software. The emphasis on collaboration and iterative design suggests a dynamic team environment where learning and contribution are equally valued.

📈 Primary Responsibilities

• Assist in the conceptualization and design of user interfaces (UI) and user experiences (UX) for web and mobile applications, ensuring alignment with business objectives and user needs.

• Develop detailed wireframes, user flows, mockups, and interactive prototypes to effectively communicate design concepts and solutions to cross-functional teams.

• Work closely with engineering teams to ensure accurate implementation of designs, providing necessary assets and specifications, and addressing technical constraints.

• Plan and execute user research activities, including interviews, surveys, and usability testing sessions, to gather actionable insights and validate design hypotheses.

• Contribute to the creation, maintenance, and evolution of AvidXchange's design system, including UI components, patterns, and style guides, to ensure brand consistency and design efficiency.

• Iterate on design solutions based on feedback from product managers, developers, user research, and stakeholder reviews, demonstrating a commitment to continuous improvement.

• Participate actively in cross-functional team meetings, design critiques, and brainstorming sessions, offering design perspectives and contributing to strategic product discussions.

• Document design processes, rationale, and decisions clearly to facilitate knowledge sharing, team alignment, and future design iterations.

• Stay abreast of the latest design trends, emerging technologies, and best practices in UI/UX design and product development to enhance personal skills and team output.

📝 Enhancement Note: The responsibilities highlight a hands-on role focused on execution within a product development lifecycle. The emphasis on documentation and maintaining design systems points to a need for organized and systematic work habits, crucial for supporting a growing software product suite.

🎓 Skills & Qualifications

Education: Bachelor’s degree in Design (e.g., Graphic Design, Interaction Design, UX Design), Human-Computer Interaction (HCI), or a related field, or equivalent practical experience demonstrating foundational design knowledge.

Experience: 0-2 years of experience in product design, UX/UI design, or a closely related field, with a focus on digital products.

Required Skills:

• Foundational understanding of user-centered design (UCD) principles and design thinking methodologies.

• Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, or Adobe Creative Suite (Illustrator, Photoshop, XD).

• Strong visual design skills with a keen eye for detail, typography, color theory, and layout composition.

• Demonstrated ability to translate user requirements and business needs into effective wireframes, mockups, and prototypes.

• Effective collaboration skills, with the ability to work constructively within cross-functional teams (Product Management, Engineering, QA).

• Clear and concise communication skills, capable of articulating design decisions and rationale to both technical and non-technical audiences.

Preferred Skills:

• Experience with user research methodologies, including usability testing, user interviews, and persona development.

• Familiarity with or contribution to design systems and style guides.

• Basic understanding of front-end development principles (HTML, CSS) to inform design feasibility.

• Experience designing for B2B software or financial technology (FinTech) products.

• Familiarity with Agile development methodologies.

📝 Enhancement Note: The requirements emphasize foundational design skills and tool proficiency, with a preference for candidates who can demonstrate a user-centric approach and an ability to collaborate effectively. The mention of B2B or FinTech experience as preferred suggests an advantage for candidates with domain-specific knowledge.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a minimum of 2-3 relevant product design projects for web or mobile applications.

• Projects should demonstrate the candidate's design process from problem identification and user research to solution ideation, prototyping, and final design execution.

• Clear articulation of the design challenges, the candidate's role in the project, the design decisions made, and the outcomes or impact of the design.

Process Documentation:

• For each portfolio project, clearly outline the steps taken, including:

  • Problem definition and user needs analysis.
  • Research methodologies employed (e.g., user interviews, competitive analysis, usability testing).
  • Design iterations and rationale behind key design choices.
  • Collaboration with stakeholders and technical teams.
  • Final design specifications or handover process.

• Demonstration of how user feedback and research findings influenced design iterations and final solutions.

📝 Enhancement Note: A strong portfolio is critical for this role, serving as the primary evidence of the candidate's design capabilities and process. Emphasis should be placed on showcasing a structured, user-centered design methodology and the ability to articulate the impact of design decisions.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for Associate Product Designers in Charlotte, NC, with 0-2 years of experience, a competitive salary range would typically fall between $65,000 and $85,000 annually. This estimate considers the cost of living in Charlotte, the company's industry (FinTech), and the entry-level nature of the role.

Benefits:

• Generous Paid Time Off (PTO): 18 days of PTO per year, pro-rated if hired mid-year.

• Paid Holidays: 11 holidays observed annually (8 company-recognized, 3 floating).

• Volunteer Time Off (VTO): 16 hours of paid VTO per year to support community involvement.

• Comprehensive Healthcare: Access to competitive healthcare plans.

  • High Deductible Health Plan option with $0 monthly premium for teammate-only coverage.
  • 100% AvidXchange paid Dental Base Plan Coverage.

• Life & Disability Insurance: 100% AvidXchange paid Life Insurance, Long-Term Disability, and Short-Term Disability coverage.

• Employee Assistance Program (EAP): Provides confidential counseling, legal, financial consultations, and health advocacy for teammates and dependents.

• Onsite Health Clinic: Available through Atrium Health for teammates and eligible dependents.

• 401(k) Retirement Plan: Company match of 100% on the first 3% of salary, plus 50% on the next 2%.

• Paid Parental Leave: 8 weeks of 100% paid leave for new parents (must be full-time for at least 3 months).

• Discount Programs: Access to discounts on Pet, Home, and Auto insurance, and Perks at Work for various services.

• Childcare Assistance: WeeCare childcare service offering discounted rates.

• Tuition Reimbursement: Up to the federal maximum of $5,250 per year (must be full-time for at least one year).

• Onsite Wellness Facilities: Gym fitness center, yoga studio, and basketball court.

Working Hours: Typically 40 hours per week, with flexibility offered within a hybrid work arrangement. Specific daily hours can be discussed with the hiring manager, allowing for adaptation to team needs and personal work styles.

📝 Enhancement Note: The salary range is an estimation based on market data for similar roles and locations. AvidXchange offers a robust benefits package, particularly strong in health and wellness, and a commitment to professional development through tuition reimbursement and onsite facilities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Technology (FinTech), specifically focusing on Accounts Payable (AP) automation software and payment solutions for middle-market businesses. This industry context implies a need for robust, secure, and user-friendly software that addresses critical business processes.

Company Size: Over 1,500 teammates, indicating a mid-to-large sized company with established processes but still retaining some of the agility of a growing organization.

Founded: 2000 in Charlotte, NC. This history suggests a company with deep roots in its market, a proven track record, and a mature understanding of its customer base.

Team Structure:

• The design team likely operates within or in close collaboration with Product Management and Engineering departments.

• As an Associate Product Designer, you would report to a Design Lead or Manager, who oversees the UX/UI strategy and team development.

Methodology:

• Data-Driven Design: Leveraging user feedback, analytics, and market research to inform design decisions and measure impact.

• Agile Development: Working within iterative development cycles, contributing to sprints, and adapting designs based on ongoing feedback.

• User-Centricity: A strong focus on understanding and solving user problems through intuitive and efficient product design.

Company Website: https://www.avidxchange.com/

📝 Enhancement Note: AvidXchange positions itself as a technology company with a strong people-centric culture, emphasizing three core mindsets: "Connected as People," "Growth Minded," and "Customer Obsessed." This suggests an environment that values collaboration, personal development, and a deep understanding of customer needs, which is highly relevant for a product designer aiming to make an impact.

📈 Career & Growth Analysis

Operations Career Level: This role is at the Associate level, indicating an entry point into the product design career path. It's designed for individuals with foundational skills who are eager to learn and grow under mentorship. The focus is on contributing to existing projects and learning best practices rather than leading major design initiatives independently.

Reporting Structure: The Associate Product Designer will likely report to a Senior Product Designer, UX/UI Manager, or Head of Product Design. This structure provides direct mentorship and guidance.

Operations Impact: While not directly in "revenue operations" or "sales operations," the product designer's work directly impacts the user experience of AvidXchange's core software. A well-designed, intuitive product can lead to higher customer adoption, retention, and satisfaction, indirectly contributing to revenue growth and operational efficiency for their clients.

Growth Opportunities:

• Skill Development: Opportunities to master design tools (Figma, Sketch), deepen understanding of UCD principles, and gain experience in various design methodologies through hands-on project work and mentorship.

• Career Progression: A clear path to advance to a Product Designer, Senior Product Designer, and potentially specialized roles (e.g., UX Researcher, Interaction Designer) within the design team.

• Cross-Functional Expertise: Gaining valuable experience working with product management, engineering, and potentially marketing teams, broadening understanding of the product development lifecycle and business operations.

• Industry Exposure: Deepening knowledge of the FinTech industry and the specific challenges and opportunities within AP automation.

📝 Enhancement Note: The growth trajectory for an Associate Product Designer is typically focused on skill acquisition and project contribution. AvidXchange's emphasis on being "Growth Minded" suggests a supportive environment for individuals looking to build a long-term career in product design within the FinTech sector.

🌐 Work Environment

Office Type: AvidXchange operates a Hybrid Workplace. This means the role will involve a combination of working from the company's office in Charlotte, NC, and working remotely. Specific days in the office will likely be coordinated with the team.

Office Location(s): The primary office location mentioned is Charlotte, North Carolina. This location offers a vibrant business environment and access to amenities.

Workspace Context:

• Collaborative Environment: The hybrid model and company culture emphasize connection and collaboration, suggesting opportunities for in-person brainstorming, design critiques, and team-building activities.

• Tools & Technology: Access to industry-standard design software (Figma, Sketch, Adobe Creative Suite) and company-provided hardware and software for remote work.

• Team Interaction: Regular interaction with product managers, engineers, and fellow designers, both virtually and in person, fostering a dynamic and supportive working relationship.

Work Schedule: The standard work schedule is typically 40 hours per week. The hybrid arrangement allows for some flexibility in managing work hours, balancing in-office collaboration with remote focus time.

📝 Enhancement Note: The hybrid work environment at AvidXchange offers a blend of in-person collaboration and remote flexibility, catering to modern work preferences while maintaining team cohesion and operational efficiency.

📄 Application & Portfolio Review Process

Interview Process: The hiring process for an Associate Product Designer at AvidXchange is likely to involve several stages:

• Initial Screening: A review of your resume and portfolio to assess qualifications and basic fit.

• Hiring Manager Interview: A discussion focused on your experience, design philosophy, interest in AvidXchange, and understanding of the role.

• Portfolio Review / Design Challenge: This is a critical step. You may be asked to present your portfolio in detail, explaining your process and rationale for specific projects. Alternatively, you might receive a small design challenge to assess your problem-solving skills and design approach under time constraints.

• Team/Cross-functional Interviews: Meetings with other designers, product managers, and/or engineers to evaluate collaboration skills, communication, and cultural fit.

• Final Interview: Potentially with a senior leader in the product or design organization.

Portfolio Review Tips:

• Tell a Story: For each project, clearly articulate the problem, your role, your process, the challenges you faced, and the outcomes. Focus on the "why" behind your design decisions.

• Showcase Process: Include artifacts like user flows, wireframes, and iterations, not just final polished screens. This demonstrates your thinking.

• Quantify Impact (if possible): If your designs led to measurable improvements (e.g., increased conversion rates, reduced task completion time), highlight those results.

• Tailor to AvidXchange: Understand AvidXchange's products and target audience. If possible, subtly tailor your project selection or presentation to align with their business (e.g., B2B software, FinTech).

• Be Prepared for Questions: Anticipate questions about your design choices, how you handle feedback, and your understanding of UX principles.

Challenge Preparation:

• If a design challenge is given, focus on understanding the prompt thoroughly.

• Prioritize user needs and business goals in your solution.

• Clearly articulate your assumptions and design decisions.

• Manage your time effectively to deliver a coherent solution.

📝 Enhancement Note: The interview process emphasizes evaluating both design skills and the candidate's ability to integrate into the AvidXchange team. A well-prepared portfolio and thoughtful approach to any design challenge are key to success.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Likely the primary tool for UI design, wireframing, and prototyping, given its industry prevalence.

• Sketch: May also be used, especially if there's a legacy component or preference within the team.

• Adobe Creative Suite: Tools like Photoshop and Illustrator are often used for asset creation, image editing, and complex visual design tasks.

• Prototyping Tools: In addition to Figma/Sketch capabilities, dedicated tools like InVision might be used for advanced prototyping and collaboration.

Analytics & Reporting:

• While not directly managing analytics, familiarity with tools like Google Analytics, Mixpanel, or Amplitude can be beneficial for understanding user behavior post-launch.

CRM & Automation:

• While not a core user of CRM/automation tools in this role, understanding how product design fits into the broader customer journey and business processes (e.g., lead generation, customer onboarding) is valuable.

📝 Enhancement Note: Proficiency in Figma is a significant advantage for this role, as it's the industry standard for collaborative UI/UX design. Familiarity with the broader tech stack helps in understanding how design integrates with other business functions.

👥 Team Culture & Values

Operations Values:

• Connected as People: Emphasizes building strong, human-centric relationships within the team and with customers. This translates to empathetic design and collaborative teamwork.

• Growth Minded: Fosters a culture of continuous learning, improvement, and embracing challenges as opportunities for development. This is crucial for an Associate role.

• Customer Obsessed: Drives a deep understanding of customer needs and a commitment to delivering solutions that provide significant value. Design decisions should always consider the end-user's perspective and business impact.

Collaboration Style:

• Cross-functional Integration: Designers are expected to work closely with Product Managers, Engineers, and other stakeholders, fostering an environment of shared ownership and open communication.

• Feedback-Rich Environment: Encourages constructive criticism and feedback loops within the design team and across departments to refine designs and processes.

• Knowledge Sharing: A culture that values sharing insights, best practices, and learnings to elevate the entire team's capabilities.

📝 Enhancement Note: The company's core mindsets ("Connected as People," "Growth Minded," "Customer Obsessed") are directly applicable to the Associate Product Designer role, shaping how individuals should approach their work, collaborate, and contribute to the company's mission.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively designing solutions that satisfy both the end-user's experience and AvidXchange's business objectives can be a complex balancing act.

• Navigating a Hybrid Work Model: Adapting to effective communication and collaboration strategies in a hybrid environment requires proactive effort.

• Contributing Effectively as an Associate: Learning the product, processes, and team dynamics quickly to make meaningful contributions as an entry-level designer.

• Keeping Pace with Design Trends: Continuously learning and adapting to new design tools, methodologies, and industry best practices to maintain relevance and effectiveness.

Learning & Development Opportunities:

• Mentorship: Receiving guidance from experienced designers on design craft, process, and career development.

• Skill Specialization: Opportunities to explore areas like UX research, interaction design, or visual design more deeply based on interest and team needs.

• Industry Exposure: Learning about the intricacies of the FinTech industry and the specific challenges of AP automation through project work and team discussions.

• Formal Training: Potential for tuition reimbursement for further education or access to online courses and workshops.

📝 Enhancement Note: This role presents a significant opportunity for learning and development within a structured environment, ideal for an Associate Designer looking to build a strong foundation in product design for the FinTech sector.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs or business requirements in a design project. How did you approach it?" (Focus on your decision-making process and compromise strategies.)

• "How do you incorporate user feedback into your design process? Can you give an example?" (Highlight your user research and iterative design experience.)

Company & Culture Questions:

• "What interests you about AvidXchange and our mission in AP automation?" (Research AvidXchange's products, market position, and recent news.)

• "How do you embody our core mindsets: 'Connected as People,' 'Growth Minded,' and 'Customer Obsessed' in your work?" (Provide specific examples related to these values.)

Portfolio Presentation Strategy:

• Structure: Organize your presentation logically, usually project by project. Start with a brief overview of yourself and your design philosophy.

• Focus on Process: Dedicate significant time to explaining your thought process, research, iterations, and problem-solving for each project.

• Highlight Your Role: Be clear about your specific contributions, especially if it was a team project.

• Be Concise and Engaging: Practice your presentation to ensure it fits the allotted time and keeps the audience engaged. Use visuals effectively.

• Prepare for Q&A: Anticipate questions about your design choices, tools, and how you handle challenges.

📝 Enhancement Note: Preparation should focus on linking your past experiences and design approach to AvidXchange's specific needs, culture, and industry. Demonstrating a proactive and user-centric mindset will be key.

📌 Application Steps

To apply for this Associate Product Designer position:

• Submit your application through the provided link on the AvidXchange careers portal.

• Tailor Your Resume: Highlight relevant skills and experiences that align with the job description, such as proficiency in design tools (Figma, Sketch), user-centered design principles, and any project experience with web or mobile applications. Quantify achievements where possible.

• Curate Your Portfolio: Ensure your portfolio is easily accessible (e.g., via a link on your resume or cover letter) and showcases 2-3 strong projects that demonstrate your design process, problem-solving abilities, and visual design skills.

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on your process, decision-making, and impact. Be ready to discuss your role and any challenges encountered.

• Research AvidXchange: Understand their products, target market (middle-market businesses), and company culture (Connected as People, Growth Minded, Customer Obsessed). This will help you tailor your application and interview responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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