AHC Hospitality Graphic Designer

AHC Hospitality
Full-timeGrand Rapids, United States

📍 Job Overview

Job Title: Graphic Designer

Company: AHC Hospitality

Location: Grand Rapids, Michigan, United States

Job Type: Full Time

Category: Marketing & Creative Operations

Date Posted: 2026-06-10T17:36:49.112

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

  • This role is pivotal in crafting compelling visual narratives across print and digital mediums to enhance brand presence for a diverse portfolio of hotels and restaurants.

  • It involves collaborating within a marketing team to execute creative strategies that drive guest engagement and maintain brand consistency across multiple hospitality concepts.

  • The position demands a strong command of design software and a keen eye for detail to produce high-quality marketing collateral, social media assets, and email campaigns.

  • It requires the ability to translate brand messaging into impactful visual designs, ensuring a cohesive and engaging guest experience across all touchpoints.

📝 Enhancement Note: While the input title is "Graphic Designer," the description clearly positions this role within a marketing operations context for the hospitality industry. It emphasizes the execution of marketing campaigns and brand consistency, aligning it with operational marketing functions rather than a purely creative or artistic role. The focus on "supporting brand development initiatives" and "executing creative solutions" indicates a role that operationalizes marketing strategies through design.

📈 Primary Responsibilities

  • Develop and execute compelling visual designs for a variety of marketing materials, including print collateral, digital advertisements, social media graphics, and email campaigns, ensuring alignment with brand guidelines and campaign objectives.

  • Collaborate closely with Art Directors, Marketing Managers, and cross-functional teams to conceptualize and produce creative solutions that effectively communicate brand messaging and enhance guest experiences.

  • Design and build engaging digital newsletters and marketing emails using platforms like Campaign Monitor, optimizing for readability, user experience, and conversion rates.

  • Prepare and manage design assets for both print production and digital distribution, ensuring all files meet technical specifications and quality standards.

  • Contribute to brand development initiatives by creating cohesive visual identities and maintaining brand consistency across all hospitality concepts within the AHC Hospitality portfolio.

  • Adapt and refine marketing copy within design layouts to ensure messaging complements the visual direction and resonates with the intended audience.

  • Manage multiple design projects simultaneously, prioritizing tasks, organizing assets, and ensuring timely delivery while maintaining a high level of accuracy and quality.

📝 Enhancement Note: The core responsibilities have been expanded to detail the operational aspects of graphic design within a marketing context. This includes specifying the types of marketing materials, the collaborative process, the technical execution of digital campaigns, and the project management required to ensure operational efficiency and brand consistency.

🎓 Skills & Qualifications

Education: Bachelor of Arts (BA) or Bachelor of Fine Arts (BFA) in Graphic Design or Graphic Communications.

Experience: Minimum of 2 years of professional design experience, preferably within a corporate marketing department or a creative agency setting.

Required Skills:

  • Proficiency in Adobe Creative Suite: Expert-level command of InDesign, Illustrator, and Photoshop for creating high-quality print and digital assets.

  • Portfolio of Work: A strong, consumer-focused design portfolio showcasing a comprehensive understanding of brand consistency across multiple touchpoints and a passion for polished, high-quality execution.

  • Email Marketing Design: Proven experience designing and building digital newsletters and marketing campaigns using platforms such as Campaign Monitor or comparable systems.

  • Typography and Layout: Deep understanding of layout principles, typography, and visual hierarchy to create effective and engaging design solutions.

  • Project Management & Organization: Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and maintain accuracy under deadline pressures.

  • Communication Skills: Excellent written and verbal communication skills for articulating creative concepts, design rationale, and project updates professionally and concisely.

  • Collaboration: Ability to work effectively and collaboratively with marketing managers, vendors, and operational stakeholders in a team-oriented environment.

  • Adaptability & Feedback: Comfort in receiving constructive feedback and applying direction, while also proactively contributing creative ideas and solutions.

  • Professionalism & Accountability: Demonstrates a strong work ethic, positive attitude, personal accountability, and the ability to perform well in a fast-paced setting.

  • Basic Digital Marketing Acumen: Understanding of social media content design principles and fundamental digital marketing best practices.

Preferred Skills:

  • Print Production: Experience preparing and managing files for professional print production.

  • Digital Asset Preparation: Familiarity with preparing assets for various digital platforms and channels.

  • Presentation Skills: Comfort presenting creative work and design concepts to stakeholders in a professional setting.

  • Additional Creative Disciplines: Skills in photography, video editing, motion graphics, illustration, or website design are considered a plus.

  • Project Management Tools: Proficiency in Microsoft Office and familiarity with project management platforms like Asana.

📝 Enhancement Note: The required and preferred skills have been detailed to reflect the operational demands of the role. Emphasis is placed on practical application, software proficiency, and the ability to manage projects and collaborate effectively within a marketing operations framework.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Demonstrated Brand Consistency: Showcase projects that highlight your ability to maintain and evolve brand identity across diverse marketing materials and platforms for different concepts.

  • Print & Digital Execution: Include examples of both print collateral (e.g., brochures, flyers, menus) and digital assets (e.g., social media graphics, web banners, email templates) to prove versatility.

  • Campaign Integration: Present case studies or examples of integrated marketing campaigns where your design work contributed to achieving specific marketing objectives.

  • User-Centric Design: Highlight projects that demonstrate an understanding of user experience (UX) principles, particularly in digital formats like email and social media, focusing on engagement and clarity.

  • Process & Rationale: For key projects, be prepared to articulate your design process, from initial concept and research to execution and final delivery, including the rationale behind your design decisions.

Process Documentation:

  • Workflow Design: Be ready to discuss how you approach design projects from brief to completion, including steps for client/stakeholder communication, feedback integration, and final file delivery.

  • System Utilization: Be prepared to explain your experience using specific design software (Adobe Creative Suite) and marketing platforms (e.g., Campaign Monitor, Asana) to manage and execute design tasks efficiently.

  • Quality Assurance: Detail your methods for ensuring design quality, accuracy, and adherence to brand standards before final output.

📝 Enhancement Note: The portfolio requirements are tailored to assess the candidate's practical application of design skills within a marketing operations context. Emphasis is placed on demonstrating process, efficiency, brand adherence, and the ability to deliver results through design.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a Graphic Designer with 2-5 years of experience in Grand Rapids, Michigan, the estimated annual salary range is $55,000 - $70,000. This estimate accounts for the cost of living in Grand Rapids and the specific requirements of the role, including proficiency in Adobe Creative Suite and experience with email marketing platforms within a hospitality context.

Benefits:

  • Comprehensive Health Coverage: Medical, dental, and vision insurance plans to support associate well-being.

  • Retirement Savings: 401K plan with potential company matching, facilitating long-term financial planning.

  • Paid Time Off: Generous paid vacation days for rest and rejuvenation.

  • Convenient Perks: Discounted parking in downtown Grand Rapids, making commutes easier.

  • Employee Perks: Complimentary employee meals and attractive discounts on hotel stays and restaurant dining across AHC Hospitality properties.

Working Hours: This is a full-time position, typically requiring approximately 40 hours per week. Weekend availability is also a requirement for this role, reflecting the operational needs of the hospitality industry.

📝 Enhancement Note: A salary range has been estimated based on location, experience level, and industry standards for graphic design roles with marketing operations responsibilities. The benefits listed are directly from the provided job description, highlighting their value to employees. The working hours are specified to include the requirement for weekend availability.

🎯 Team & Company Context

🏢 Company Culture

Industry: Hospitality Management, encompassing a diverse portfolio of hotels, restaurants, and resorts. AHC Hospitality operates in a dynamic, guest-focused environment where exceptional service and memorable experiences are paramount.

Company Size: AHC Hospitality is a significant employer in the region, managing multiple distinct properties. This size suggests a structured organization with established marketing and operational departments, offering opportunities for specialization and cross-property collaboration.

Founded: While the founding year is not specified, AHC Hospitality has established a strong presence in Grand Rapids, indicating a company with a history of growth and commitment to the local community and its hospitality offerings.

Team Structure:

  • Marketing Department: The Graphic Designer will likely be part of a broader marketing team, potentially including Marketing Managers, Art Directors, Digital Marketing Specialists, and Content Creators.

  • Reporting Hierarchy: This role reports to an Art Director or Marketing Manager, indicating a clear line of supervision and collaboration within the creative function.

  • Cross-Functional Collaboration: Beyond the marketing team, the designer will collaborate with property leadership, operational staff, F&B teams, and potentially external vendors (printers, agencies) to ensure cohesive brand representation and successful campaign execution.

Methodology:

  • Data-Driven Design: While creative, the role emphasizes designing for engagement and effectiveness, suggesting an approach that considers data and performance metrics, particularly for digital campaigns.

  • Brand-Centric Planning: All design efforts are rooted in maintaining and enhancing brand consistency and identity across a diverse portfolio, requiring strategic planning and meticulous execution.

  • Collaborative Execution: The emphasis on teamwork and feedback indicates a culture where ideas are shared, refined, and executed collectively to achieve common goals.

Company Website: https://www.ahchospitality.com/

📝 Enhancement Note: The company context has been fleshed out to provide a clearer picture of the work environment for a Graphic Designer. This includes defining the industry's nature, inferring team structure based on typical marketing departments, and highlighting the collaborative and brand-focused methodology.

📈 Career & Growth Analysis

Operations Career Level: This position is classified as an entry-level to junior-level role (2-5 years of experience) within the marketing and creative operations function. It serves as a foundational role for developing expertise in hospitality marketing design and brand management.

Reporting Structure: The Graphic Designer typically reports to an Art Director or Marketing Manager, providing direct guidance and project oversight. This structure facilitates learning and mentorship within the creative team.

Operations Impact: The Graphic Designer's role has a direct impact on the perceived quality and appeal of AHC Hospitality's brands. Effective design enhances guest acquisition, engagement, and loyalty by creating compelling visual communications for promotions, events, and daily guest experiences. This directly supports the revenue-generating efforts of the hotels and restaurants.

Growth Opportunities:

  • Skill Specialization: Potential to deepen expertise in specific areas such as digital marketing design, email marketing automation, social media content creation, or print production management.

  • Brand Management: Opportunity to take on more responsibility for specific brands within the AHC portfolio, becoming a key contributor to their visual identity and marketing efforts.

  • Creative Leadership: With demonstrated success and further development, progression could lead to senior designer roles, art direction, or management positions within the marketing team.

  • Industry Exposure: Continuous learning through exposure to various hospitality concepts, marketing campaigns, and industry design trends.

📝 Enhancement Note: The career analysis focuses on the trajectory of a Graphic Designer within a hospitality marketing operations environment. It outlines the current role's impact and potential pathways for advancement, emphasizing skill development and increased responsibility.

🌐 Work Environment

Office Type: This is an on-site position, requiring the designer to work from the AHC Hospitality corporate office in Grand Rapids, Michigan. The environment is likely a professional office setting designed to support marketing and administrative functions.

Office Location(s): The primary office is located at 187 Monroe Avenue NW, Grand Rapids, Michigan, 49503. This central downtown location offers accessibility and proximity to the various properties managed by AHC Hospitality.

Workspace Context:

  • Collaborative Environment: The office space is designed to foster collaboration, with opportunities for direct interaction with marketing team members, managers, and other departments.

  • Tools & Technology: Access to necessary design software (Adobe Creative Suite) and project management tools (e.g., Asana), along with standard office equipment.

  • Team Interaction: Regular team meetings, brainstorming sessions, and project-specific discussions are integral to the daily workflow, promoting a connected and dynamic work atmosphere.

Work Schedule: The standard work schedule is full-time, approximately 40 hours per week. However, the role requires weekend availability, which is common in the hospitality industry to support ongoing campaigns, events, and operational needs. Flexibility may be offered, but weekend presence is a key requirement.

📝 Enhancement Note: The work environment description details the on-site nature of the role, the specific office location, and the expected workspace dynamics. It highlights the collaborative aspects and the practical requirements of the schedule, including weekend availability.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A review of your resume and portfolio to assess qualifications and creative fit.

  • Portfolio Presentation: A dedicated session where you will present your design portfolio, discussing key projects, your creative process, and how your work aligns with AHC Hospitality's brands. Be prepared to articulate your design rationale and the impact of your work.

  • Skills Assessment: Potential for a design challenge or a discussion focused on your proficiency with Adobe Creative Suite, email marketing platforms, and print/digital asset preparation.

  • Behavioral & Situational Interviews: Questions designed to evaluate your collaboration style, problem-solving abilities, adaptability, and understanding of the hospitality industry.

  • Team/Manager Interviews: Meetings with the hiring manager and potentially other marketing team members to assess cultural fit and team dynamics.

Portfolio Review Tips:

  • Curate Strategically: Select 3-5 of your strongest projects that best showcase your skills relevant to hospitality marketing, brand consistency, and digital design.

  • Tell a Story: For each project, clearly articulate the objective, your role, the challenges faced, your creative process, the solutions you implemented, and the results achieved. Quantify impact where possible.

  • Showcase Versatility: Include a mix of print and digital work, demonstrating your ability to adapt to different mediums and brand voices.

  • Highlight Technical Skills: Be ready to discuss your proficiency with specific software (Adobe Creative Suite, Campaign Monitor) and your understanding of print production and digital asset optimization.

  • Professional Presentation: Ensure your portfolio is well-organized, visually appealing, and easy to navigate, whether digital or physical. Practice your presentation to ensure a smooth and confident delivery.

Challenge Preparation:

  • Understand AHC Brands: Research AHC Hospitality's various properties and their unique brand identities. Consider how you would tailor designs for each.

  • Design Principles: Review fundamental design principles, typography, color theory, and layout best practices.

  • Email Marketing Best Practices: Familiarize yourself with current trends and best practices for email marketing design and user experience.

  • Problem-Solving: Prepare to discuss how you would approach a design brief with specific objectives or constraints, demonstrating your analytical and creative problem-solving skills.

📝 Enhancement Note: This section provides actionable advice for candidates applying for the Graphic Designer role. It details the likely interview stages, offers concrete tips for portfolio presentation, and suggests preparation strategies for potential design challenges, all tailored to the hospitality marketing context.

🛠 Tools & Technology Stack

Primary Design Software:

  • Adobe Creative Suite: Mandatory proficiency in InDesign (for layout and print materials), Illustrator (for vector graphics and logos), and Photoshop (for image editing and digital assets).

  • Microsoft Office Suite: Essential for general office tasks, document creation, and communication.

Email Marketing & Collaboration Platforms:

  • Campaign Monitor (or similar): Experience with email marketing platforms for designing, building, and deploying digital newsletters and campaigns is crucial.

  • Asana (or similar): Familiarity with project management tools for task tracking, workflow management, and team collaboration.

Digital & Print Production:

  • Digital Asset Management: Understanding of file formats, resolution, and optimization for web, social media, and other digital channels.

  • Print Production Knowledge: Basic understanding of file preparation for commercial printing, including bleed, color modes (CMYK), and resolution requirements.

Potentially Useful Skills:

  • Content Management Systems (CMS): Familiarity with website back-ends for uploading digital assets.

  • Basic Photography/Video Editing: Skills in these areas can be advantageous for creating multimedia content.

📝 Enhancement Note: The tools and technology stack has been detailed to reflect the specific software and platforms mentioned in the job description, emphasizing their role in the design and marketing operations workflow.

👥 Team Culture & Values

Operations Values:

  • Guest-Centricity: A core value in hospitality, emphasizing that all efforts, including design, should ultimately enhance the guest experience and satisfaction.

  • Brand Excellence: A commitment to maintaining and elevating the brand standards of all properties through high-quality visual communications and consistent brand representation.

  • Collaboration & Teamwork: A strong emphasis on working together across departments and properties to achieve shared goals, fostering a supportive and communicative environment.

  • Efficiency & Accountability: A focus on delivering high-quality work on time, managing projects effectively, and taking ownership of design outcomes.

  • Continuous Improvement: A culture that encourages learning, adaptation to new design trends and technologies, and a proactive approach to problem-solving.

Collaboration Style:

  • Cross-Functional Integration: Designers work closely with marketing managers, property teams, and operational staff to ensure designs meet specific campaign needs and brand objectives.

  • Feedback-Driven: A culture that values constructive feedback as a means to refine designs and improve outcomes, encouraging open communication and iterative development.

  • Knowledge Sharing: Opportunities to share design insights, best practices, and creative approaches within the marketing team and across properties.

📝 Enhancement Note: The team culture and values are inferred from the hospitality industry context and the role's collaborative nature. This section highlights how design contributes to the broader operational goals of guest satisfaction and brand integrity.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing Multiple Brands: Managing diverse brand identities and voices simultaneously requires strong organizational skills and the ability to adapt creatively to different aesthetic requirements.

  • Fast-Paced Environment: The hospitality industry is dynamic; designers must be adept at handling multiple projects, tight deadlines, and evolving campaign needs.

  • Translating Concepts to Visuals: Effectively translating marketing objectives and brand messages into compelling and clear visual designs that resonate with target audiences.

  • Staying Current: Keeping up with evolving design trends, digital marketing best practices, and new creative technologies in a competitive industry.

Learning & Development Opportunities:

  • Advanced Design Techniques: Opportunities to attend workshops or online courses to enhance skills in specific Adobe Creative Suite applications or new design software.

  • Hospitality Marketing Insights: Gaining deeper understanding of marketing strategies specific to the hospitality sector, including guest segmentation, loyalty programs, and promotional tactics.

  • Digital Marketing Trends: Learning about the latest in social media design, email marketing automation, and user experience (UX) for digital platforms.

  • Cross-Property Exposure: Working on projects for various hotel and restaurant concepts provides broad exposure to different market segments and operational challenges.

📝 Enhancement Note: This section outlines potential challenges specific to a graphic designer in the hospitality sector and highlights growth opportunities, focusing on skill enhancement and industry-specific learning.

💡 Interview Preparation

Strategy Questions:

  • "Describe a time you had to adapt your design style for a brand with a very different voice or target audience. How did you approach it?" (Assesses adaptability and brand understanding)

  • "Walk us through your process for designing an email marketing campaign. What key elements do you focus on for engagement and conversion?" (Evaluates process and digital marketing acumen)

  • "How do you ensure brand consistency across multiple marketing materials for different properties or concepts?" (Tests understanding of brand management and operational execution)

  • "Imagine you receive conflicting feedback from two different stakeholders on a design project. How would you resolve this?" (Assesses problem-solving and stakeholder management) Company & Culture Questions:

  • "What aspects of AHC Hospitality's portfolio appeal to you most, and why?" (Gauges research and genuine interest)

  • "How do you see your design skills contributing to the success of a hospitality company like ours?" (Connects skills to business objectives)

  • "Describe your ideal collaborative environment. How do you prefer to work with marketing managers and other team members?" (Assesses cultural fit and teamwork style) Portfolio Presentation Strategy:

  • Structure for Impact: Organize your presentation logically, starting with an overview of AHC Hospitality and its brands, then presenting your selected projects with clear objectives, your role, process, and results.

  • Highlight Key Skills: Explicitly point out how specific projects demonstrate your proficiency in Adobe Creative Suite, email marketing, print production, and brand consistency.

  • Quantify Results: Whenever possible, use metrics or specific outcomes to illustrate the impact of your design work (e.g., increased engagement rates, successful campaign metrics).

  • Engage and Discuss: Be prepared for questions about your design choices, your process, and your understanding of the hospitality industry. Treat it as a collaborative discussion.

  • Showcase Process: Go beyond just showing the final product; explain your thought process, the iterations you considered, and why you made specific design decisions.

📝 Enhancement Note: Interview preparation advice is tailored to the specific role and industry, including example strategy questions, company-specific inquiries, and detailed guidance on presenting a design portfolio effectively.

📌 Application Steps

To apply for this Graphic Designer position:

  • Submit your resume and a link to your online portfolio through the AHC Hospitality careers portal.

  • Tailor Your Resume: Highlight keywords from the job description, such as "Adobe Creative Suite," "InDesign," "Illustrator," "Photoshop," "email marketing," "brand consistency," and "hospitality marketing."

  • Curate Your Portfolio: Select 3-5 of your strongest, most relevant projects that showcase your print and digital design skills, brand management experience, and ideally, any work within consumer-focused industries or hospitality.

  • Prepare Your Presentation: Practice walking through your portfolio, focusing on explaining your design process, rationale, and the impact of your work on achieving marketing objectives. Be ready to discuss your experience with platforms like Campaign Monitor.

  • Research AHC Hospitality: Familiarize yourself with their various hotel and restaurant brands to understand their distinct identities and discuss how your design approach would align with their needs.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.


Application Requirements

Requires a BA or BFA in Graphic Design with at least 2 years of corporate or agency experience. Must be proficient in Adobe Creative Suite and have a strong portfolio demonstrating both print and digital capabilities.