700 - Designers - RE-Design Consultant - Exempt

📍 Job Overview

Job Title: Design Consultant - Exempt

Company: Ethan Allen Global Inc

Location: Memphis, TN, US

Job Type: Full-Time

Category: Sales & Design Operations

Date Posted: April 20, 2026

Experience Level: Entry-Level to Mid-Level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role is centered around providing comprehensive interior design solutions and driving sales of Ethan Allen products within a Design Center environment.

• It requires a blend of creative design expertise, strong sales acumen, and the ability to build lasting client relationships through personalized service and in-home consultations.

• The position emphasizes leveraging digital tools and social media for business development, client engagement, and brand promotion, aligning with modern Go-To-Market (GTM) strategies.

• Success in this role is measured by achieving individual sales targets, contributing to team performance, and effectively utilizing company resources and technology to deliver exceptional customer experiences.

📝 Enhancement Note: While the raw job title suggests "Designer," the description clearly indicates a sales-focused role, "Design Consultant," with a heavy emphasis on achieving sales goals and client relationship management. This aligns it more with a GTM sales and operations function rather than a pure design role. The "Exempt" status indicates it's a salaried position, though compensation is heavily commission-based.

📈 Primary Responsibilities

• Develop and present individualized interior design solutions, including space planning, fabric coordination, and product selection, tailored to customer preferences and budgets.

• Actively engage with customers in the Design Center and through customary in-home consultations to understand needs, build rapport, and close sales.

• Proactively utilize grassroots marketing and various social media platforms (e.g., Facebook, Instagram, LinkedIn) to cultivate and expand a personal book of business and enhance brand presence.

• Educate clients on Ethan Allen's complimentary design services, financing options, and the full range of home furnishings and artisan-crafted accents.

• Collaborate with the Design Center team to ensure seamless customer service throughout the sales cycle, including order status updates and post-sale support.

• Stay abreast of current design and color trends to offer fashionable and relevant design solutions.

• Contribute to the development and maintenance of the Design Center's portfolio, showcasing successful projects and design capabilities.

• Leverage corporate systems and technology, such as 3D Room Planners and CRM, to streamline project design, presentation, and client relationship management.

• Accurately enter orders using the retail point-of-sale (POS) system and maintain a neat and organized Design Center environment.

• Partner with the Design Center Leader/Design Sales Leader and fellow consultants to develop and execute business and marketing plans, monitoring their effectiveness and suggesting modifications.

📝 Enhancement Note: These responsibilities highlight a proactive sales and business development approach, integrating GTM strategies through digital channels and client outreach. The emphasis on "closing the sale" and "achieving sales goals" strongly positions this role within a sales operations context.

🎓 Skills & Qualifications

Education:

• Minimum High School Diploma or equivalent.

Experience:

• Minimum of one (1) year of practical interior design experience.

Required Skills:

• Broad knowledge of interior design principles and effective sales techniques.

• Excellent listening, oral, and written communication skills.

• Strong ability to build rapport and develop lasting client relationships.

• Proficiency in utilizing social media and grass-roots marketing for business development.

• Ability to conduct professional in-home consultations and space planning.

• Proficiency in using digital floor planning technology (intermediate skill competency required).

Preferred Skills:

• Experience with 3D design applications.

• Familiarity with interactive visualization tools such as augmented reality (AR) and virtual reality (VR).

• Experience using CRM systems and retail POS systems.

• Understanding of finance options available to customers.

📝 Enhancement Note: The requirement for practical interior design experience combined with a strong sales component and a minimum of one year in the field suggests an entry-level to early-career professional. The emphasis on digital tools and social media marketing points towards a candidate comfortable with modern GTM outreach tactics.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a portfolio showcasing successful interior design projects, highlighting space planning, fabric coordination, and product selection.

• Include examples of how design solutions were tailored to meet specific client needs, budgets, and preferences.

• Showcase the ability to integrate Ethan Allen products effectively into diverse design schemes.

Process Documentation:

• Candidates should be prepared to discuss their personal process for client consultation, from initial contact to project completion and follow-up.

• Be ready to explain how you manage multiple client projects simultaneously, prioritizing tasks and deadlines.

• Demonstrate an understanding of the sales process, including lead generation, needs assessment, proposal development, closing techniques, and post-sale customer service.

• Articulate how you would utilize technology (e.g., CRM, 3D planners) to optimize your design and sales workflow.

📝 Enhancement Note: Given the role's focus on sales and client engagement, a portfolio demonstrating successful client projects and the ability to articulate a structured sales and design process is crucial. The emphasis on technology integration suggests preparedness to showcase how these tools enhance efficiency.

💵 Compensation & Benefits

Salary Range:

• Recoverable Draw: $30,000 - $70,000 annually, based on written sales.

• Potential Average Income: $70,000 - $115,000 per year for experienced Design Consultants.

• Top Performers: Potential to earn $200,000+ per year.

Benefits:

• 401(k) plan with employer contributions.

• Multiple Medical Plans with Prescription Drug Coverage.

• Health Savings Account (HSA) with employer contributions.

• Dental Plan.

• Vision Plan.

• Basic Group Term Life & Accidental Death & Dismemberment (AD&D) Insurance.

• Supplemental Group Term Life & AD&D Insurance.

• Dependent Group Term Life Insurance.

• Short-Term Disability.

• Long-Term Disability.

• Business Travel Accident Life Insurance.

• Flexible Spending Accounts (FSAs) for Health Care & Dependent Care.

• Commuter Saving Plans for Public Transit & Parking.

• Voluntary Whole Life Insurance.

• Voluntary Critical Care Insurance.

• Voluntary Accident Insurance.

Working Hours:

• Full-Time position, typically 40 hours per week. The role requires flexibility to accommodate client needs, including potential evenings and weekends, as is common in retail sales environments.

📝 Enhancement Note: The compensation structure is heavily incentive-based, typical for sales roles. The "recoverable draw" means the base salary is an advance against commissions earned. The provided potential income ranges are valuable for setting candidate expectations. The extensive list of benefits is a significant draw for a full-time role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Furniture Retail / Interior Design. Ethan Allen is recognized as a leading interior design destination, combining technology with personal service, and is noted for its commitment to quality craftsmanship, with a significant portion of products made in North American workshops.

Company Size: Ethan Allen Global Inc is a large, established retail corporation. Specific employee numbers are not provided in the raw data, but a company of this scale typically has a structured hierarchy and established operational processes.

Founded: Over 90 years ago, indicating a long-standing reputation and deep market presence in the home furnishings industry.

Team Structure:

• The Design Consultant typically works within a Design Center, which likely includes a Design Center Leader/Design Sales Leader and other Design Consultants.

• There is a clear reporting structure to the Design Center Leadership.

Methodology:

• Data-driven decision-making is implied through performance metrics and sales goals.

• Workflow optimization is encouraged through the use of corporate systems and technology.

• Continuous learning and adaptation to new technologies and market trends are expected.

Company Website: https://www.ethanallen.com/

📝 Enhancement Note: The company culture emphasizes craftsmanship, personal service, and leveraging technology. The "associates are our greatest brand ambassadors" statement suggests a focus on employee engagement and client relationship building. The long history implies stability and established operational frameworks.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry to mid-level Sales and Design position. It serves as a foundational role for individuals looking to build a career in interior design sales and client relationship management within the furniture retail sector.

Reporting Structure: Design Consultants report directly to the Design Center Leader or Design Sales Leader. This structure provides direct mentorship and performance management.

Operations Impact: While primarily a sales role, the Design Consultant significantly impacts revenue operations by directly driving sales. Their effectiveness in client acquisition, project development, and closing sales directly contributes to the company's top-line growth. Their utilization of CRM and POS systems also supports broader operational data integrity and sales pipeline management.

Growth Opportunities:

• Sales Specialization: Potential to become a top-performing sales associate, earning significant commission.

• Leadership Track: Progression to Design Center Leader or Design Sales Leader roles, managing a team and driving overall Design Center performance.

• Design Expertise: Deepening interior design skills and potentially specializing in specific design styles or product categories.

• Cross-functional Moves: Opportunities within Ethan Allen's broader retail operations, marketing, or training departments, leveraging sales and client management experience.

📝 Enhancement Note: The growth path is clearly defined within sales and retail management. The emphasis on "potential income" for experienced consultants suggests a strong performance incentive for career advancement within the sales track.

🌐 Work Environment

Office Type: The primary work environment is a professionally designed Ethan Allen Design Center showroom. This setting is customer-facing, requiring a polished and inviting atmosphere.

Office Location(s): Memphis, TN. The role requires the candidate to be based on-site at the specified Design Center location.

Workspace Context:

• The workspace is a retail showroom, designed to showcase Ethan Allen's products and inspire clients. It encourages a collaborative and client-focused atmosphere.

• Access to company-provided technology, including digital floor planning tools, CRM, POS systems, and potentially AR/VR visualization tools, is integral to the role.

• Opportunities for interaction with clients, design team members, and leadership are frequent.

Work Schedule: Full-time, typically 40 hours per week. Retail environments often require flexibility to work evenings, weekends, and holidays to accommodate customer traffic and sales opportunities.

📝 Enhancement Note: This is a traditional retail sales environment, emphasizing client interaction and product presentation within a dedicated showroom space. The on-site requirement is critical for client-facing activities.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of the resume and application to assess basic qualifications (experience, education, sales aptitude).

• First Interview: May be with a hiring manager or HR representative to discuss experience, sales philosophy, and cultural fit. Expect questions about your approach to client interaction and sales.

• Design/Sales Challenge: Candidates may be asked to present a design concept, a sales pitch, or a portfolio review. This assesses practical skills, creativity, and communication abilities. Be prepared to articulate your design process and sales strategy.

• Final Interview: Potentially with senior leadership to confirm fit and discuss compensation structure in detail.

Portfolio Review Tips:

• Curate your portfolio to showcase a range of design projects, highlighting your ability to handle different styles and client needs.

• For each project, clearly articulate the client's brief, your design process, the challenges faced, and the successful outcomes (including how Ethan Allen products were integrated).

• Quantify achievements where possible (e.g., "Increased client satisfaction by X%," "Secured Y number of in-home consultations").

• If you have experience using digital tools for design or sales, be ready to demonstrate or discuss them.

Challenge Preparation:

• Understand Ethan Allen's brand aesthetic and product lines thoroughly. Research their current collections and design philosophy.

• Practice presenting design ideas concisely and engagingly, focusing on client benefits.

• Prepare to discuss how you would approach a challenging client or a complex design project.

• Be ready to articulate your sales process and how you handle objections.

📝 Enhancement Note: The interview process will likely focus heavily on assessing sales aptitude, client relationship skills, and design presentation capabilities, in addition to technical design skills. A strong portfolio and preparation for a sales-oriented challenge are key.

🛠 Tools & Technology Stack

Primary Tools:

• Retail Point of Sale (POS) System: For processing orders, transactions, and managing sales data.

• Customer Relationship Management (CRM) System: To manage client interactions, track leads, schedule follow-ups, and nurture relationships.

• 3D Room Planner / Digital Floor Planning Technology: Essential for creating visual representations of design solutions and space planning. Intermediate competency is required, with 3D applications being a plus.

• Social Media Platforms: (e.g., Facebook, Instagram, LinkedIn) for business development, client engagement, and brand promotion.

Analytics & Reporting:

CRM & Automation:

• While specific automation tools aren't detailed, the role implies using CRM for workflow management and client communication. Live Chat is also mentioned as a tool to build client relationships.

📝 Enhancement Note: Proficiency with digital design tools, CRM, and POS systems is critical. The emphasis on 3D planning and visualization tools suggests that candidates with advanced technical skills in this area will have a competitive edge.

👥 Team Culture & Values

Operations Values:

• Client-Centricity: Prioritizing customer needs and delivering exceptional, personalized service.

• Craftsmanship & Quality: Upholding Ethan Allen's reputation for high-quality, artisan-crafted products.

• Innovation & Technology: Embracing new tools and methods to enhance design, sales, and client engagement.

• Teamwork: Collaborating effectively with colleagues to achieve shared goals and maintain showroom standards.

• Entrepreneurial Drive: Taking initiative in business development, client acquisition, and personal sales growth.

Collaboration Style:

• Work cooperatively to maintain a neat and orderly Design Center.

• Partner with leadership and peers to develop business and marketing plans.

• Share knowledge and best practices to elevate the performance of the entire Design Center.

• Provide exceptional service to customers, coordinating with the team to keep them informed.

📝 Enhancement Note: The company values likely revolve around customer satisfaction, quality, and a collaborative, results-oriented approach to sales and design. The emphasis on "entrepreneurial drive" suggests a culture that rewards initiative.

⚡ Challenges & Growth Opportunities

Challenges:

• Commission-Based Income: The primary challenge is achieving consistent sales performance to meet income expectations, given the commission-heavy compensation structure.

• Market Competition: Differentiating Ethan Allen and its design services in a competitive furniture and interior design market.

• Client Acquisition: Continuously building and nurturing a client base through proactive marketing and relationship management.

• Adapting to Trends: Staying current with evolving design trends, client preferences, and new technology.

• Balancing Design and Sales: Effectively integrating creative design expertise with strong sales techniques to close deals.

Learning & Development Opportunities:

• Sales Training: Continuous development in sales techniques, negotiation, and closing strategies.

• Design Skill Enhancement: Access to training on new product lines, design trends, and advanced visualization tools.

• Technology Proficiency: Opportunities to master new design software, CRM functionalities, and digital marketing tools.

• Mentorship: Learning from experienced Design Center Leaders and top-performing consultants.

• Brand Immersion: Deepening understanding of Ethan Allen's heritage, craftsmanship, and brand promise.

📝 Enhancement Note: This role presents opportunities for significant income growth and career advancement within the retail design and sales sector, provided the candidate can meet the performance demands of a commission-driven environment.

💡 Interview Preparation

Strategy Questions:

• Sales Approach: "Describe your sales process from initial client contact to closing a sale. How do you build rapport and trust?" (Prepare with examples of your sales methodology and client interaction strategies.)

• Design Process: "Walk me through how you would approach designing a living room for a client with a limited budget and specific style preferences." (Be ready to discuss your workflow, product selection criteria, and presentation techniques.)

• Problem-Solving: "Imagine a client is unhappy with a fabric choice after delivery. How would you handle this situation to ensure customer satisfaction and retain their business?" (Focus on your customer service skills and conflict resolution approach.)

Company & Culture Questions:

• "What attracts you to Ethan Allen specifically, and how do you see yourself contributing to our brand values?" (Research Ethan Allen's mission, values, and recent news.)

• "How do you stay updated on interior design trends and incorporate them into your work?" (Demonstrate your passion for design and continuous learning.)

Portfolio Presentation Strategy:

• Select 3-5 of your strongest design projects that showcase your versatility and ability to sell products.

• For each project, clearly outline the client's needs, your design solution, the products used, and the sales outcome.

• Be prepared to discuss how you utilized technology or specific sales techniques in each case.

• Practice presenting your portfolio concisely and persuasively, focusing on client benefits and your contribution to the sale.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong blend of sales acumen, design creativity, client service orientation, and comfort with technology and social media marketing. Be prepared to "sell yourself" as effectively as you would sell Ethan Allen products.

📌 Application Steps

To apply for this Design Consultant position:

• Submit your application through the provided link on the Dayforce portal.

• Resume Optimization: Tailor your resume to highlight your interior design experience, sales achievements, any experience with CRM or POS systems, and proficiency with design software. Use keywords from the job description such as "interior design," "sales," "client relations," "space planning," and "social media marketing."

• Portfolio Preparation: Compile a digital portfolio showcasing your best design projects. Ensure it demonstrates your ability to create compelling design solutions and, ideally, your sales impact.

• Company Research: Thoroughly research Ethan Allen's brand, product lines, design philosophy, and recent initiatives. Understand their market position and target customer.

• Interview Practice: Practice articulating your design process, sales approach, and how you leverage technology and social media. Be ready to present your portfolio and answer behavioral questions related to customer service and sales performance.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.