Vice President, Growth & Product Strategy

📍 Job Overview

Job Title: Vice President, Growth & Product Strategy

Company: Kaseya Careers

Location: United States - Remote

Job Type: Full-Time

Category: Growth & Product Strategy / Revenue Operations

Date Posted: 2026-09-08T14:36:48

Experience Level: 10+ Years

Remote Status: Fully Remote

🚀 Role Summary

• Drive Kaseya's strategic growth initiatives by integrating customer insights, product strategy, market analysis, and go-to-market execution.

• Bring structure and analytical depth to ambiguous business challenges, identifying key drivers and developing actionable recommendations for senior leadership.

• Translate complex market and customer data into practical strategies that directly influence near-term ARR growth and shape the company's long-term direction.

• Build and scale a durable Growth & Product Strategy function, encompassing people, processes, and operating models, while performing hands-on analysis today.

• Operate with a high degree of ownership and speed, balancing analytical rigor with the need for rapid, well-informed decision-making in a fast-paced environment.

📝 Enhancement Note: This role sits at the critical intersection of product development, market understanding, and revenue generation, making it a strategic pillar within the broader GTM and Revenue Operations ecosystem. The emphasis on customer-back strategy and scaling the function indicates a significant opportunity for impact and leadership development.

📈 Primary Responsibilities

• Develop and execute customer-back growth strategies by conducting direct engagement with MSP and Direct IT customers, alongside analysis of field leadership, product teams, support interactions, NPS data, win/loss analyses, and market research.

• Define and structure the highest-value strategic questions for the business, building hypotheses, identifying critical evidence requirements, and contributing to actionable recommendations for senior decision-makers.

• Convert synthesized customer, product, market, and competitive insights into practical, data-driven strategies that directly support near-term Annual Recurring Revenue (ARR) growth and inform Kaseya's 2-5 year strategic roadmap.

• Create compelling and clear strategic deliverables, including memos, presentations, decision documents, and operating narratives, designed to facilitate rapid and well-informed decision-making across executive teams.

• Operate with a strong sense of ownership and urgency, moving swiftly from problem definition to well-reasoned recommendations, iterating based on emerging evidence, and maintaining a high bar for analytical rigor and practical business impact.

• Proactively build and scale the Growth & Product Strategy capability by performing direct analysis and customer engagement, while progressively developing the necessary people, processes, and operating models to establish a scaled and durable function.

📝 Enhancement Note: The responsibilities highlight a blend of deep analytical work and strategic leadership. The emphasis on "customer-back" strategy and "scaling the capability" suggests the role will evolve from individual contribution to team building and functional ownership, requiring strong change management and operational design skills.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong foundation in quantitative analysis, strategic frameworks, and business acumen is expected, typically gained through a Bachelor's or Master's degree in Business, Economics, Engineering, or a related field.

Experience: 12+ years of progressive experience in strategy consulting, corporate strategy, growth strategy, product strategy, or a comparable senior strategic or operating leadership role, with a proven track record of owning and driving ambiguous, high-stakes problems from inception to resolution.

Required Skills:

• Exceptional problem-framing and analytical skills, with the ability to dissect complex issues, identify root causes, and isolate key drivers.

• Strong strategic thinking and synthesis capabilities, translating raw data and disparate insights into cohesive, actionable strategies.

• Outstanding written and verbal communication skills, with a proven ability to craft compelling narratives, memos, and presentations that drive clarity and conviction.

• High operating discipline and a strong ownership mindset, demonstrating a proactive and results-oriented approach to problem-solving.

• Proven ability to operate as a hands-on individual contributor today while possessing the vision and capability to build and lead a team over time.

• Comfort and effectiveness in a fast-paced, high-expectation environment where priorities shift rapidly and maintaining high quality is paramount.

• Experience with customer discovery, market research, competitive analysis, and leveraging customer feedback loops to inform strategic decisions. Preferred Skills:

• Direct experience in Software, B2B SaaS, Managed Service Provider (MSP), IT management, or cybersecurity industries.

• Familiarity with product-led growth (PLG) methodologies and their application in driving business expansion.

• Experience in building and scaling strategic functions or teams within a high-growth organization.

• Knowledge of design thinking principles and experimentation frameworks for strategy validation.

• Exposure to financial modeling and quantitative analysis to support business case development.

📝 Enhancement Note: The "12+ years" requirement, coupled with the seniority of the title "Vice President," strongly suggests the need for demonstrable leadership experience beyond individual contributor roles, even if the immediate focus is hands-on. The preference for SaaS, MSP, and cybersecurity experience is critical for understanding Kaseya's market and customer base.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrations of structured problem-solving methodologies applied to complex business challenges, showcasing a clear framework for analysis and recommendation.

• Case studies detailing how customer insights, market analysis, or competitive intelligence were leveraged to develop and influence strategic decisions.

• Examples of strategic plans or roadmaps developed, illustrating the ability to translate vision into actionable steps with quantifiable objectives.

• Documentation of processes or frameworks created to enhance strategic decision-making, operational efficiency, or growth acceleration within a business unit or organization.

• Evidence of influencing cross-functional stakeholders and senior leadership through data-driven insights and compelling strategic narratives. Process Documentation:

• Workflow designs and optimization strategies for strategic planning processes, including hypothesis generation, evidence gathering, and recommendation development.

• Methodologies for customer segmentation, churn analysis, and expansion opportunity identification, demonstrating a deep understanding of customer lifetime value.

• Frameworks for competitive landscaping, SWOT analysis, and market sizing, with a focus on translating findings into strategic implications.

• Process for translating strategic recommendations into measurable KPIs and operational plans, ensuring accountability and progress tracking.

• Documentation of how data synthesis and analytical rigor are embedded into daily operations and strategic reviews.

📝 Enhancement Note: Given the role's focus on strategy and analysis, the portfolio should emphasize the candidate's ability to structure ambiguous problems, synthesize complex information, and articulate clear, actionable recommendations. Case studies that demonstrate direct impact on ARR growth or strategic direction will be highly valued.

💵 Compensation & Benefits

Salary Range: For a Vice President, Growth & Product Strategy role in the United States, with 12+ years of experience and a remote work arrangement, the estimated annual base salary range is between $220,000 - $300,000. This range can vary based on specific experience, skill set, and the candidate's location within the US, considering cost of living adjustments. A significant performance-based bonus or equity component is also typically expected for executive-level roles in high-growth SaaS companies.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• Generous Paid Time Off (PTO) and company holidays.

• 401(k) retirement plan with company match.

• Stock options or equity grants, reflecting the executive level and company's growth trajectory.

• Professional development budget for conferences, training, and certifications relevant to growth and product strategy.

• Remote work stipend or allowance for home office setup and connectivity.

• Life insurance and disability coverage.

• Potential for performance-based bonuses tied to ARR growth and strategic objective achievement.

Working Hours: The standard full-time work week is typically 40 hours, however, given the executive nature of this role and the demands of a high-growth environment, flexibility and a willingness to work beyond standard hours, including evenings and weekends as needed, will be expected to meet critical deadlines and strategic objectives.

📝 Enhancement Note: The salary estimation is based on industry benchmarks for VP-level strategy roles in US-based, remote-first, high-growth B2B SaaS companies. The bonus and equity components are crucial for executive compensation in such firms. The "40 hours" is a baseline, with the understanding that executive roles require significant commitment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Kaseya operates in the Software and IT Management sector, specifically focusing on providing AI-powered IT management and cybersecurity solutions to Managed Service Providers (MSPs) and internal IT organizations. This industry is characterized by rapid technological advancement, a strong emphasis on security, and a growing need for automation and efficiency in IT operations.

Company Size: Kaseya is a rapidly growing organization, supporting customers in over 20 countries and managing millions of endpoints. While specific employee numbers are not provided, the description indicates a substantial and expanding global footprint, suggesting a company size likely in the thousands, operating with a high-performance, results-driven culture.

Founded: Founded in 2000, Kaseya has a long history in the IT management space, evolving and adapting to market changes. This longevity, combined with sustained double-digit growth backed by Insight Partners, suggests a stable yet dynamic company with a proven ability to innovate and scale.

Team Structure:

• The Growth & Product Strategy team, while currently potentially a smaller, high-impact function, is designed to scale. The VP will be responsible for building and leading this team, likely integrating with Product Management, Marketing, Sales, and Customer Success.

• Reporting Structure: This role reports directly to senior executive leadership (e.g., CEO, CPO, or CRO), indicating high visibility and direct influence on company strategy.

• Cross-functional collaboration is paramount, requiring close partnerships with Product Management, Engineering, Sales, Marketing, and Customer Success teams to gather insights and drive strategic initiatives forward. Methodology:

• Data Analysis and Insights: A core methodology involves rigorous data analysis, leveraging customer data, market intelligence, and operational metrics to uncover strategic opportunities and validate hypotheses.

• Workflow Planning and Optimization: The role emphasizes structuring ambiguous problems, designing efficient workflows for strategic decision-making, and optimizing existing processes to drive growth and efficiency.

• Automation and Efficiency: While not explicitly stated as a primary focus for this VP role, an understanding of how automation can drive efficiency in IT management and customer operations is beneficial, aligning with Kaseya's core product offerings.

Company Website: https://www.kaseya.com/

📝 Enhancement Note: Kaseya's focus on MSPs and IT management indicates a B2B SaaS environment where understanding channel partners and direct customer needs is critical. The "innovation, accountability, and results" culture, coupled with "embracing challenges" and "moving with urgency," sets the tone for a demanding yet rewarding environment.

📈 Career & Growth Analysis

Operations Career Level: This is a senior executive leadership position (Vice President) responsible for defining and driving the company's growth and product strategy. It signifies a transition from tactical execution to strategic vision setting, with significant influence over the company's future direction and revenue trajectory. The role requires a blend of strategic foresight, analytical prowess, and the ability to build and lead a team.

Reporting Structure: The VP will report directly to top-tier executive leadership, such as the CEO, Chief Product Officer, or Chief Revenue Officer. This direct line of reporting ensures high visibility into executive decision-making and provides opportunities to influence the company's overarching strategy. The role will also involve significant interaction with other C-suite executives and VPs across departments.

Operations Impact: The impact of this role on revenue and business decisions is profound. By identifying and validating key growth opportunities, optimizing product strategy, and informing go-to-market execution, the VP directly influences ARR growth, market share expansion, customer retention, and overall business profitability. Recommendations from this role will shape product roadmaps, investment decisions, and strategic partnerships.

Growth Opportunities:

• Operations Leadership Expansion: Opportunity to build and lead a dedicated Growth & Product Strategy team, developing a scalable operating model and mentoring future leaders in strategic analysis and execution.

• Strategic Influence and Advancement: Directly shape company-wide strategy and potentially advance to higher executive roles (e.g., SVP, Chief Strategy Officer) as the company scales and the function matures.

• Deep Domain Expertise: Develop unparalleled expertise in the B2B SaaS, MSP, and cybersecurity markets, becoming a recognized thought leader in growth and product strategy within these sectors.

• Cross-Functional Leadership: Gain extensive experience collaborating with and influencing all major business functions, enhancing overall business acumen and leadership capabilities.

📝 Enhancement Note: The role is positioned as a strategic driver within Kaseya, with a clear mandate to not only perform analysis but also to build a sustained capability. This dual focus offers significant growth potential for individuals looking to establish and lead a critical function within a rapidly expanding tech company.

🌐 Work Environment

Office Type: This is a fully remote role, offering significant flexibility in terms of work location within the United States. The emphasis is on output and results rather than physical presence in an office.

Office Location(s): While the role is remote, Kaseya operates globally with offices in various locations. For this specific position, candidates are expected to be based in the United States, with no requirement to commute to a specific physical office.

Workspace Context:

• Collaborative Environment: Despite being remote, collaboration is key. Expect frequent virtual meetings, use of collaboration tools (e.g., Slack, Teams), and a culture that encourages open communication and idea sharing across distributed teams.

• Operations Tools and Technology: Access to Kaseya's suite of IT management and cybersecurity tools, as well as standard business productivity and analytics software, will be essential. The role requires proficiency in using data analysis and presentation tools.

• Team Interaction: Regular interaction with a high-performing, driven team and senior leadership will be facilitated through virtual channels, fostering a connected and engaged remote work experience.

Work Schedule: While the role is full-time (40 hours/week baseline), the executive nature and the dynamic environment of a high-growth company will likely require flexibility. Candidates should be prepared to dedicate the necessary time to meet strategic objectives, which may involve working beyond standard hours, including evenings and weekends, particularly during critical project phases or decision-making periods.

📝 Enhancement Note: The remote nature of the role necessitates strong self-discipline, excellent communication skills, and proficiency with virtual collaboration tools. The company's culture of urgency and high expectations means that flexibility in working hours is a practical requirement.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and cover letter to assess alignment with the 12+ years of experience and strategic leadership requirements.

• Hiring Manager Interview: A discussion focused on your background, strategic thinking, problem-framing abilities, and understanding of growth and product strategy. This stage will likely explore your approach to ambiguous problems.

• Case Study/Project Presentation: A significant component will likely involve a take-home case study or a presentation of a past strategic project from your portfolio. This will assess your analytical rigor, ability to synthesize information, and clarity of communication.

• Cross-Functional Interviews: Meetings with key stakeholders from Product, Sales, Marketing, and potentially Engineering leadership to evaluate your collaboration style, ability to influence, and understanding of their respective functions.

• Executive Interviews: Final interviews with senior leadership (e.g., CEO, CPO, CRO) to assess strategic vision, cultural fit, and overall leadership potential.

Portfolio Review Tips:

• Focus on Impact: Showcase projects where your strategic recommendations led to quantifiable business outcomes, such as ARR growth, market share increase, product adoption, or improved customer retention.

• Structure Your Narrative: For each portfolio piece, clearly articulate the problem, your approach (methodology, analysis, customer engagement), the key insights, your recommendations, and the resulting impact. Use a clear, consistent structure.

• Demonstrate Problem-Framing: Highlight instances where you successfully defined ambiguous problems, identified the critical questions, and structured your analysis accordingly.

• Showcase Analytical Rigor: Present how you used data (market, customer, product) to support your hypotheses and recommendations. Visual aids like charts and graphs are effective.

• Highlight Collaboration and Influence: Include examples of how you worked with different teams and stakeholders to gain buy-in and drive execution of your strategies.

• Tailor to Kaseya: Where possible, subtly tailor your examples to demonstrate understanding of B2B SaaS, MSP, or IT management contexts.

Challenge Preparation:

• Strategic Frameworks: Be prepared to discuss and potentially apply common strategic frameworks (e.g., Porter's Five Forces, SWOT, Ansoff Matrix) and how you adapt them to specific business contexts.

• Customer-Centricity: Practice articulating how you gather and use customer insights to drive strategy. Be ready to discuss customer discovery, NPS, win/loss analysis.

• Hypothesis-Driven Approach: Demonstrate your ability to form testable hypotheses and design analyses to validate or refute them.

• Communication of Complex Ideas: Prepare to explain complex strategic concepts clearly and concisely, as you would to an executive audience. Practice your "elevator pitch" for key strategic initiatives.

📝 Enhancement Note: The interview process will heavily scrutinize your ability to translate strategic thinking into tangible business results. A well-curated portfolio that clearly demonstrates this link will be essential for success. Expect a rigorous assessment of both analytical skills and executive presence.

🛠 Tools & Technology Stack

Primary Tools:

• Product Strategy Tools: Familiarity with tools for market research, competitive intelligence, and product lifecycle management. Examples include tools for SWOT analysis, market segmentation, and product roadmapping software.

• Data Analysis & Visualization: Proficiency in tools like Excel (advanced), SQL, Tableau, Power BI, or similar platforms for data manipulation, analysis, and creating insightful visualizations.

• Presentation Software: Mastery of PowerPoint, Google Slides, or Keynote for developing clear, compelling strategic memos and executive presentations.

• Collaboration Platforms: Extensive use of tools like Slack, Microsoft Teams, Zoom, or Google Meet for remote communication, team collaboration, and virtual meetings.

Analytics & Reporting:

• CRM Data: Experience extracting and analyzing data from CRM systems (e.g., Salesforce, HubSpot) to understand sales pipelines, customer segmentation, and revenue trends.

• Business Intelligence (BI) Tools: Proficiency with BI platforms for creating dashboards and reports that track key performance indicators (KPIs) related to growth, customer acquisition, retention, and ARR.

• Customer Feedback Tools: Experience with platforms that collect and analyze customer feedback, such as NPS surveys, CSAT scores, and review sites.

CRM & Automation:

• CRM Systems: While not directly managing CRM, an understanding of how CRM data fuels strategic insights is crucial. Experience with Salesforce or similar enterprise CRMs is beneficial.

• Product Analytics Tools: Familiarity with product analytics tools (e.g., Amplitude, Mixpanel, Pendo) to understand user behavior, product adoption, and identify expansion opportunities within the product itself.

• Project Management Tools: Experience with tools like Asana, Jira, or Trello for managing strategic projects and initiatives, especially during the build-out phase of the strategy function.

📝 Enhancement Note: While specific tools are not listed, a strong foundation in data analysis, visualization, and presentation is critical. The ability to leverage data from CRM, BI platforms, and product analytics tools will be key to informing strategy. Experience with tools that support remote collaboration is also essential.

👥 Team Culture & Values

Operations Values:

• Innovation: A commitment to exploring new growth avenues, product opportunities, and strategic approaches, fostering a culture of continuous improvement and forward-thinking.

• Accountability: Taking ownership of strategic initiatives, driving them to completion, and being accountable for the outcomes and impact on ARR and business objectives.

• Results-Driven: A relentless focus on achieving measurable business outcomes, with a clear emphasis on driving revenue growth and strategic objectives.

• Customer Focus: A deep commitment to understanding and serving the needs of MSPs and IT organizations, ensuring that strategy is grounded in customer value and pain points.

• Urgency and Speed: A proactive approach to problem-solving and decision-making, moving with speed and agility to capitalize on market opportunities and address challenges.

Collaboration Style:

• Cross-functional Integration: A collaborative approach that bridges gaps between Product, Sales, Marketing, and Customer Success, ensuring a unified strategy and execution.

• Data-Driven Dialogue: Fostering discussions and decision-making based on rigorous data analysis and strategic insights, promoting objective and informed conversations.

• Constructive Challenge: An environment where ideas are openly debated, and constructive feedback is welcomed to refine strategies and ensure the best possible outcomes.

• Ownership and Empowerment: A culture where individuals are empowered to take ownership of their areas, contribute meaningfully, and are recognized for their impact.

📝 Enhancement Note: Kaseya's stated values of innovation, accountability, and results, along with the emphasis on embracing challenges and moving with urgency, define the core of its high-performance culture. The VP of Growth & Product Strategy will be expected to embody these values and foster them within their team and cross-functional interactions.

⚡ Challenges & Growth Opportunities

Challenges:

• Ambiguity and Pace: Navigating a high-growth environment with rapidly evolving priorities and often ambiguous strategic questions requires strong adaptability and resilience.

• Building a New Function: Establishing and scaling the Growth & Product Strategy function from the ground up, defining its operating model, processes, and team structure, presents a significant organizational challenge.

• Cross-Functional Alignment: Gaining buy-in and driving alignment on strategic recommendations across diverse departments (Product, Sales, Marketing, Engineering) can be challenging in a large, fast-paced organization.

• Translating Strategy to Execution: Ensuring that strategic recommendations are effectively translated into actionable plans and successfully implemented across the organization to achieve desired business outcomes.

Learning & Development Opportunities:

• Strategic Leadership Development: Opportunity to hone executive leadership skills, refine strategic vision, and gain experience in scaling a critical business function.

• Deep Market Insight: Develop unparalleled expertise in the B2B SaaS, MSP, and cybersecurity landscapes, understanding complex market dynamics and customer needs.

• Influence and Executive Presence: Enhance abilities to influence senior leadership and drive strategic change through compelling communication and data-driven insights.

• Team Building and Mentorship: Gain experience in recruiting, developing, and leading a high-performing strategic team.

📝 Enhancement Note: The primary challenge will be balancing hands-on strategic analysis with the long-term goal of building a scalable function. Success will depend on the ability to drive impact while simultaneously laying the groundwork for future growth and operational maturity.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to frame a highly ambiguous strategic problem. What was your process for defining the core question, identifying key hypotheses, and determining what evidence mattered?" (Focus on problem-framing, structured thinking, and evidence selection).

• "Walk me through a strategic recommendation you made that significantly impacted ARR growth or influenced product direction. What was the customer insight or market analysis that drove it, and how did you achieve buy-in?" (Focus on customer-back strategy, impact, and stakeholder influence).

• "How would you approach building a customer-back growth strategy for Kaseya's core product offerings? What data sources would you prioritize, and what would be your initial steps?" (Focus on methodology, data utilization, and strategic planning). Company & Culture Questions:

• "Based on your understanding of Kaseya, what do you see as our biggest growth opportunities and strategic challenges in the next 2-3 years?" (Demonstrate research, strategic insight, and understanding of the B2B SaaS/MSP market).

• "How do you foster a culture of accountability and urgency within a strategy team, especially in a remote environment?" (Align with Kaseya's stated values and address remote work dynamics).

• "Describe your experience in influencing executive leadership. What is your approach to presenting complex data and strategic recommendations to senior stakeholders?" (Focus on communication, persuasion, and executive presence). Portfolio Presentation Strategy:

• Structure for Impact: For each case study, clearly delineate: The Challenge (ambiguous problem), Your Approach (methodology, analysis, tools), The Recommendation (specific, actionable strategy), and The Outcome (quantifiable results, impact on ARR/business).

• Quantify Everything: Wherever possible, use numbers to demonstrate the scale of the problem, the rigor of your analysis, and the magnitude of the impact.

• Visual Storytelling: Use clear, concise visuals (charts, graphs, diagrams) to illustrate key data points, trends, and strategic frameworks. Avoid cluttered slides.

• Focus on "So What?": For every piece of data or analysis, be ready to explain its strategic implication and why it matters to Kaseya's growth and product strategy.

• Be Prepared for Deep Dives: Anticipate questions about your methodology, assumptions, and alternative approaches. Be ready to defend your recommendations with logical reasoning and data.

📝 Enhancement Note: Prepare to demonstrate not just what you did, but how you did it and why it mattered. Executive interviews will focus on your strategic vision, leadership potential, and ability to drive tangible business results.

📌 Application Steps

To apply for this operations position:

• Submit your application through the Kaseya Careers portal via the provided link.

• Tailor Your Resume: Emphasize your 12+ years of experience in strategy consulting, corporate strategy, or senior operating roles. Highlight specific achievements related to driving growth, defining product strategy, and influencing executive decisions. Use keywords from the job description such as "growth strategy," "product strategy," "customer insight," "market analysis," and "ARR growth."

• Curate Your Portfolio: Select 2-3 of your most impactful strategic projects that best showcase your problem-framing, analytical rigor, strategic thinking, and ability to drive measurable business outcomes. Ensure each case study clearly outlines the challenge, your approach, your recommendations, and the quantifiable results.

• Prepare Your Narrative: Practice articulating your experience and portfolio projects concisely and compellingly. Be ready to discuss your strategic frameworks, how you leverage customer insights, and your approach to building and scaling functions.

• Research Kaseya: Thoroughly understand Kaseya's products, target markets (MSPs, IT organizations), competitive landscape, and recent company news. Consider how your strategic approach aligns with their stated values of innovation, accountability, and results.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.