<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Arial, sans-serif;">Job Title: UX/UI Manager</span></strong></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Function: Customer Engagement </span></strong></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Hybrid Worker – Expectation is two days per week on site at our Nottingham office</span></strong></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Contract type: Permanent </span></strong></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Salary: Offered on a starting salary of £</span></strong><span style="font-family: Arial, sans-serif;"> </span><strong><span style="font-family: Arial, sans-serif;">60,994 with the potential to increase to £</span></strong><span style="font-family: Arial, sans-serif;"> </span><strong><span style="font-family: Arial, sans-serif;">71,758 over the course of three years.</span></strong></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif;">Closing Date: Thursday, 12<sup>th</sup> November 2026</span></strong></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif; color: #0e101a;"> </span></strong></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif; color: #0e101a;">NHS Supply Chain currently has an opportunity for a </span><span style="font-family: Arial, sans-serif;">UX/UI Manager</span><span style="font-family: Arial, sans-serif; color: #0e101a;"> to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.</span></p>
<p style="margin: 0cm; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif; color: #0e101a;"> </span></p>
<p style="margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">As a UX/UI Manager, you will be responsible for driving the overall UX/UI strategy, overseeing the design process, and ensuring the delivery of intuitive, visually appealing, and user-centric interfaces. As a UX/UI Manager, you will play a critical role in shaping the future of our digital presence and enhancing customer satisfaction.</span><span style="font-family: Arial, sans-serif; color: #0e101a;"> </span></p>
<p style="margin: 0cm 0cm 8pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;">Every day you will … </span></strong></p>
<ul style="margin-bottom: 0cm; margin-top: 0px;">
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Responsible for leading the design and implementation of user-centred experiences that meet both user needs and business objectives.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Overseeing the UX/UI design process, from interpreting research, ideation and wireframing to prototyping and testing, and collaborating closely with cross-functional teams to deliver high-quality digital solutions.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Manage a team of UX/UI designers (mix of permanent and contractors), providing guidance and support to foster a collaborative and innovative design culture.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Collaborate with product managers, developers, and stakeholders to define project requirements, prioritise features, and ensure seamless integration of design solutions.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Conduct regular design reviews and provide constructive feedback to team members to ensure consistency, coherence, and adherence to design best practices.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Stay current on industry trends, emerging technologies, and best practices in UX/UI design, and advocate for the adoption of innovative design approaches within the organisation.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Champion user-centric design principles and advocate for the needs of end-users throughout the design process, advocating for accessibility and inclusivity in design solutions.</span></li>
</ul>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;">What can we offer you?</span></strong></p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;">We want to reward you for your passion, enthusiasm, and hard work so we offer much more than a competitive salary:</span></p>
<ul style="margin-top: 0cm; margin-bottom: 0cm;" type="disc">
<li style="color: #0e101a; margin-bottom: 0cm; margin-top: 0cm; line-height: normal; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely. </span></li>
<li style="color: #0e101a; margin-bottom: 0cm; margin-top: 0cm; line-height: normal; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards. </span></li>
<li style="color: #0e101a; margin-bottom: 0cm; margin-top: 0cm; line-height: normal; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">27 days holiday plus bank holidays</span></li>
<li style="color: #0e101a; margin-bottom: 0cm; margin-top: 0cm; line-height: normal; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.</span></li>
<li style="color: #0e101a; margin-bottom: 0cm; margin-top: 0cm; line-height: normal; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme</span></li>
<li style="color: #0e101a; margin-bottom: 0cm; margin-top: 0cm; line-height: normal; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Generous pension scheme (with us contributing 12% when you contribute 6%)</span></li>
<li style="color: #0e101a; margin-bottom: 0cm; margin-top: 0cm; line-height: normal; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.</span></li>
<li style="color: #0e101a; margin-bottom: 0cm; margin-top: 0cm; line-height: normal; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">2 days of paid volunteering leave allowing you to give back to your community. </span></li>
<li style="color: #0e101a; margin-bottom: 8pt; line-height: normal; margin-top: 0cm; margin-right: 0cm; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Access to many discounts from the Blue Light Card to NHS Discounts.</span></li>
</ul>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;">NHS Supply Chain, who are we?</span></strong></p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;">Our role is to support the NHS to save lives and improve health. </span><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;">We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. </span></p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;"> </span></strong></p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;">We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.</span></p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><strong><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;">What skills will help you thrive in this role?</span></strong></p>
<ul style="margin-bottom: 0cm; margin-top: 0px;">
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Bachelor’s or master’s degree in design, Human-Computer Interaction, or equivalent qualifications in a related field.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Proven experience (5+ years) in UX/UI or product design, with a strong portfolio showcasing successful projects and a track record of leading design teams across complex transactional sites on web, mobile web and native app.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Proficiency in design and prototyping tools such as Sketch, Adobe XD, Figma, InVision or Axure.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Deep understanding of user-centred design principles, usability best practices, and design thinking methodologies.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Strong leadership and communication skills, with the ability to inspire and motivate team members, collaborate effectively with cross-functional teams, and present design concepts and rationale to stakeholders.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Experience in agile development methodologies and working in fast-paced, iterative design environments.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Expertise in responsive design techniques, Information architecture (IA), Visual design (UI), Interaction design (IxD)</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Knowledge and experience designing for accessibility compliance to level AA of the WCAG 2.1 guidelines.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Strategic thinking and problem-solving abilities, with a focus on driving business outcomes through effective UX/UI design solutions.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Excellent attention to detail and a passion for delivering exceptional user experiences.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 0cm 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Commercial awareness and a focus on ROI to ensure designs consider effort level and cost to implement.</span></li>
<li style="line-height: normal; margin: 0cm 0cm 8pt 0px; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif;">Experience of working with Government Design Service (GDS) principles and NHS design systems desirable.</span></li>
</ul>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11.0pt; font-family: Arial, sans-serif; color: #0e101a;"> </span></p>
<p style="margin: 0cm -1pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-family: Arial, sans-serif; color: #0e101a;">Our Inclusive Commitment </span></strong></p>
<p style="margin: 0cm -1pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif; color: #0e101a;">At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply. </span></p>
<p style="margin: 0cm -1pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"> </p>
<p style="margin: 0cm -1pt; line-height: normal; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: Arial, sans-serif; color: #0e101a;">Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at </span><span style="font-family: Arial, sans-serif;"><a rel="noopener" href="mailto:careers@supplychain.nhs.uk" target="_blank"><span style="color: #0e101a;">careers@supplychain.nhs.uk</span></a></span><span style="font-family: Arial, sans-serif; color: #0e101a;"> who will be happy to help you with alternative ways to apply.</span></p>
<p style="margin: 0cm; font-size: 12pt; font-family: 'Times New Roman', serif;"> </p><div>
<div>
<p><span style="font-size: 10pt; font-family: Arial, sans-serif;">We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role. <br></span><br>SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.</p>
</div>
</div>
Application Requirements
Candidates must have at least 5 years of experience in UX/UI or product design with a strong portfolio and leadership background. A bachelor's or master's degree in design or a related field is required, along with proficiency in industry-standard design tools.