UX/UI DEVELOPER

📍 Job Overview

Job Title: UX/UI Developer

Company: General Logistics Systems US, Inc.

Location: Mesa, Arizona, United States

Job Type: Full-time

Category: UX/UI Design & Front-End Development

Date Posted: 2026-06-25

Experience Level: Mid-Level (3-6 years)

Remote Status: Hybrid

🚀 Role Summary

• Designs, builds, and improves digital customer experience platforms for shippers, recipients, and internal stakeholders within the logistics sector.

• Translates business requirements and user insights into intuitive, high-quality digital products, focusing on user-centricity and technical execution.

• Owns the end-to-end user experience for customer-facing digital platforms, including shipper portals, tracking experiences, and self-service tools.

• Collaborates with cross-functional teams and provides technical direction to offshore development resources on larger project initiatives.

📝 Enhancement Note: While the title is "UX/UI Developer," the responsibilities and requirements indicate a hybrid role that blends design, front-end development, and project coordination, particularly with offshore teams. This is common in mid-sized companies or specific departments aiming for integrated development.

📈 Primary Responsibilities

• Customer Experience Platform Ownership:

  • End-to-end ownership of GLS US customer-facing digital platforms (e.g., shipper portals, tracking experiences, self-service tools).
  • Define and maintain design standards, component libraries, and UX patterns for consistency and accessibility.
  • Monitor platform performance and user feedback; translate data into prioritized improvement initiatives.
  • Collaborate with Customer Service, Sales, and Operations to gather user needs and define requirements.

• UX Research & Design:

  • Conduct user research (interviews, usability testing, competitive analysis) to inform design decisions.
  • Produce wireframes, prototypes, user flows, and high-fidelity mockups using tools like Figma.
  • Apply accessibility best practices (WCAG 2.1 AA) and responsive design principles.
  • Facilitate design reviews and stakeholder walkthroughs, incorporating feedback iteratively.

• Front-End Development:

  • Develop and maintain front-end components using HTML5, CSS3/SCSS, JavaScript/TypeScript, and frameworks like Vue.js, React, or Angular.
  • Ensure pixel-level accuracy and cross-browser/cross-device compatibility.
  • Write clean, maintainable, and well-documented code; participate in code reviews.
  • Integrate front-end work with back-end APIs and services.

• Offshore Resource Coordination:

  • Act as the onshore technical lead and coordinator for offshore development resources on large projects.
  • Define work packages, acceptance criteria, and quality standards for offshore team members.
  • Review and approve offshore deliverables before integration.
  • Manage offshore sprint planning, stand-ups, and backlog grooming.
  • Identify and escalate risks or quality issues related to offshore delivery.

• Cross-Functional Collaboration & Governance:

  • Partner with the Product Manager to define and refine the customer experience platform product roadmap.

  • Translate roadmap items into detailed technical requirements, effort estimates, and milestones.

  • Provide regular status reporting to the VP of IT Services.

  • Ensure platform changes adhere to GLS security, compliance, and change management standards.

📝 Enhancement Note: The emphasis on "ownership" and "coordination" suggests a role with significant autonomy and responsibility, requiring strong project management and communication skills beyond typical individual contributor roles. The need to define work packages and quality standards for offshore teams is a key differentiator.

🎓 Skills & Qualifications

Education:

• Bachelor’s degree in Computer Science, Information Systems, Design, Human-Computer Interaction, or a related field, OR equivalent professional experience. Experience:

• 3–6 years of combined UX/UI design and front-end development experience in a corporate or enterprise environment.

• Experience in logistics, shipping, e-commerce, or supply chain technology environments is preferred.

• Experience working within Agile/Scrum delivery frameworks is preferred. Required Skills:

• Demonstrated proficiency with design tools (e.g., Figma).

• Strong front-end development skills in HTML5, CSS3/SCSS, and JavaScript/TypeScript.

• Experience with at least one modern JavaScript framework (React, Angular, or Vue.js).

• Proven ability to manage or coordinate with remote or offshore development teams.

• Strong analytical skills for translating complex business needs into clear design and technical requirements.

• Excellent written and verbal communication skills, with comfort presenting to business and technical stakeholders. Preferred Skills:

• Familiarity with RESTful API integration and consuming backend data services.

• Knowledge of accessibility standards (WCAG 2.1) and inclusive design principles.

• Exposure to A/B testing, analytics platforms (e.g., Google Analytics, Hotjar), or data-driven design methodologies.

• Familiarity with DevOps practices, including CI/CD pipelines and version control (Git).

📝 Enhancement Note: The requirement for a Bachelor's degree or equivalent professional experience broadens the pool of eligible candidates. The "3-6 years" combined experience highlights the need for a blend of both design and development expertise. The preference for logistics/e-commerce experience is a strong indicator of the company's industry focus.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design Work: Showcase wireframes, user flows, prototypes, and high-fidelity mockups demonstrating a user-centered design process. Emphasis on clarity, usability, and aesthetic appeal.

• Front-End Development Samples: Provide examples of implemented UI components or small projects that highlight proficiency in HTML, CSS, JavaScript, and at least one modern framework. Code samples (e.g., GitHub link) are highly valuable.

• Process Improvement Case Studies: Include at least one detailed case study demonstrating how you identified a user pain point or business need, designed a solution, developed it, and measured its impact. Quantifiable results are crucial.

• Accessibility & Responsiveness: Examples specifically illustrating adherence to WCAG 2.1 AA standards and responsive design principles across different devices and screen sizes.

Process Documentation:

• User Research & Analysis: Demonstrate experience in conducting user research, analyzing findings, and translating them into actionable design requirements.

• Design-to-Development Handoff: Show examples of how you effectively communicate designs and specifications to development teams, including the use of tools or documentation for clear handoffs.

• Collaboration with Offshore Teams: If possible, include examples or descriptions of how you have managed or collaborated with remote/offshore teams, detailing communication strategies, task delegation, and quality assurance processes.

📝 Enhancement Note: A strong portfolio is critical for this role. It should not only showcase visual design and coding skills but also the ability to articulate the "why" behind design decisions and the "how" of implementation, especially in relation to user needs and business objectives. Demonstrating experience with offshore coordination through portfolio examples or detailed explanations will be a significant advantage.

💵 Compensation & Benefits

Salary Range: $95,000 - $110,000 Annually

Benefits:

• Health & Wellness: Comprehensive medical, dental, and vision insurance plans.

• Retirement Savings: 401(k) plan with potential company match.

• Paid Time Off: Generous vacation, sick leave, and paid holidays.

• Professional Development: Opportunities for training, certifications, and attending industry conferences.

• Work-Life Balance: Hybrid work arrangement offering flexibility.

• Other: Potential for performance-based bonuses, life insurance, and disability coverage.

Working Hours:

• Standard 40 hours per week.

• Occasional off-hours availability may be required to coordinate with offshore resources in differing time zones.

📝 Enhancement Note: The salary range provided is within the typical market rate for a mid-level UX/UI Developer with front-end skills and offshore coordination responsibilities in the Arizona region. The hybrid work arrangement is a significant benefit, but candidates should be aware of the potential need for off-hours coordination.

🎯 Team & Company Context

🏢 Company Culture

Industry: Logistics and Parcel Services. GLS Group is a major European player with a growing presence in North America, focusing on seamless parcel delivery and customer connection.

Company Size: Large enterprise, with GLS Group employing over 36,700 individuals globally and generating €5.9 billion in revenue. GLS US operations are part of this larger network.

Founded: GLS Group has a significant history, and its expansion into North America signifies a commitment to global reach and service quality.

Team Structure:

• This role reports to the VP of IT Services.

• Daily guidance comes from the Product Manager.

• Collaboration occurs across departments: Customer Service, Sales, Operations, and offshore development teams.

• The role operates within a leadership structure extending to the CTO of North America, ensuring strategic alignment. Methodology:

• Data-Driven Design: Emphasis on using user research, performance metrics, and analytics to inform design and development decisions.

• Agile/Scrum Frameworks: Likely utilized for development sprints and project management, especially with offshore teams.

• User-Centric Development: Focus on understanding and meeting the needs of shippers, recipients, and internal users.

• Collaborative Problem-Solving: Working across departments to address challenges and improve digital platforms.

Company Website: www.gls-group.com

📝 Enhancement Note: GLS's global scale and European roots suggest a culture that values efficiency, reliability, and structured processes, but also a growing emphasis on digital customer experience and international collaboration. The US operations are positioned for growth, making this role integral to shaping their digital footprint.

📈 Career & Growth Analysis

Operations Career Level: Mid-level role (3-6 years experience), bridging individual contribution with coordination and technical leadership for specific projects.

Reporting Structure: Reports to VP of IT Services, with functional guidance from a Product Manager. This dual reporting structure ensures both strategic oversight and day-to-day project direction.

Operations Impact: Directly influences customer satisfaction and operational efficiency through the design and functionality of digital platforms. Improvements can lead to reduced support costs, increased user adoption, and enhanced customer loyalty.

Growth Opportunities:

• Technical Specialization: Deepen expertise in specific front-end frameworks, UI/UX best practices, or accessibility standards.

• Leadership Development: Progress into a Senior UX/UI Developer or a dedicated Technical Lead role, managing larger projects or a small team of developers.

• Product Management Exposure: Gain experience in product strategy, roadmap planning, and requirements definition by working closely with the Product Manager.

• Cross-Functional Mobility: Potential to move into roles with broader IT or digital strategy responsibilities within GLS US.

• Global Exposure: Opportunity to work with international teams and understand global logistics technology trends.

📝 Enhancement Note: This role offers a solid foundation for growth within a large, international organization. The combination of design, development, and coordination responsibilities provides a diverse skill set that is highly valuable in the tech and logistics sectors.

🌐 Work Environment

Office Type: Primarily office-based or hybrid. This suggests a structured work environment that balances in-person collaboration with remote flexibility.

Office Location(s): Mesa, Arizona. The specific office environment will likely be a modern corporate setting.

Workspace Context:

• Collaborative Spaces: Expect opportunities for in-person collaboration with colleagues in IT, product management, and potentially other departments.

• Technology Access: Provision of necessary hardware, software, and access to development and design tools.

• Cross-functional Interaction: Regular interaction with various teams to gather requirements, present designs, and coordinate development efforts.

Work Schedule:

• Primarily standard business hours, but with the noted occasional requirement for off-hours availability to accommodate offshore teams in different time zones. This flexibility is crucial for effective global project management.

📝 Enhancement Note: The hybrid arrangement is a key perk, offering flexibility. However, candidates should be prepared for the occasional need to work outside of standard hours due to the international nature of some project coordination.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: HR or Talent Acquisition will review applications and conduct a brief phone screen to assess basic qualifications and cultural fit.

2. Hiring Manager Interview: Conversation with the VP of IT Services or Product Manager to delve deeper into experience, technical skills, and understanding of the role's responsibilities.

3. Technical Assessment/Portfolio Review: A dedicated session where candidates present their portfolio, discuss case studies, and potentially complete a coding or design challenge. This is where detailed UX/UI and front-end development skills are evaluated.

4. Cross-Functional/Team Interview: Meeting with other team members or stakeholders to assess collaboration style, communication effectiveness, and team fit.

5. Final Interview: Potentially with a higher-level executive (e.g., CTO) for final approval, focusing on strategic alignment and long-term potential.

Portfolio Review Tips:

• Structure Your Narrative: For each project, clearly articulate the problem, your role, the solution (design and technical), the process, and the outcome. Use the STAR method (Situation, Task, Action, Result).

• Showcase Both Sides: Present a balanced view of your UX/UI design process (user research, wireframes, prototypes) and your front-end development work (code samples, implemented features, responsiveness).

• Quantify Impact: Wherever possible, use data and metrics to demonstrate the success of your work (e.g., improved conversion rates, reduced bounce rates, faster loading times, positive user feedback).

• Highlight Coordination: If you have examples of managing offshore teams or complex cross-functional projects, be ready to discuss your strategies for communication, task delegation, and quality assurance.

• Prepare for Technical Questions: Be ready to discuss your choices of technologies, frameworks, design patterns, and accessibility standards.

Challenge Preparation:

• Design Challenge: Expect a task to create a prototype or design solution for a specific user problem within a limited timeframe. Focus on demonstrating your design thinking process, not just the final output.

• Coding Challenge: You might be asked to implement a small UI component, fix a bug, or write a function that demonstrates your proficiency in HTML, CSS, and JavaScript/frameworks.

• Scenario-Based Questions: Prepare to discuss how you would handle common challenges, such as conflicting stakeholder feedback, technical hurdles with offshore teams, or prioritizing competing development tasks.

📝 Enhancement Note: The portfolio review is paramount. Candidates should be prepared to walk through their work methodically, explaining their decision-making process and the impact of their contributions. Highlighting experience coordinating with offshore teams will be a significant differentiator.

🛠 Tools & Technology Stack

Primary Tools:

• Design: Figma (or similar industry-standard tools like Sketch, Adobe XD).

• Front-End Development:

  • Languages: HTML5, CSS3/SCSS, JavaScript, TypeScript.
  • Frameworks: Vue.js, React, or Angular (experience with at least one is required).

• Version Control: Git.

• Project Management: Agile/Scrum tools (e.g., Jira, Asana, Trello).

Analytics & Reporting:

• Web Analytics: Google Analytics, Hotjar (preferred).

• Data Visualization: Tools to present design/development impact (e.g., Tableau, Power BI, or built-in platform analytics).

CRM & Automation:

• Familiarity with how front-end interfaces integrate with backend systems, APIs, and potentially CRM data is beneficial, though direct CRM management isn't the focus.

• API Integration: Experience with RESTful APIs.

• DevOps: Familiarity with CI/CD pipelines is preferred.

📝 Enhancement Note: Proficiency in Figma and one of the major JavaScript frameworks (Vue, React, Angular) is non-negotiable. Experience with a web analytics tool and Git is also highly expected. The company likely uses a structured development workflow, so familiarity with Agile/Scrum and CI/CD is a plus.

👥 Team Culture & Values

Operations Values:

• Customer Obsession: A strong focus on understanding and serving the needs of GLS US customers (shippers, recipients).

• Efficiency & Reliability: Reflecting the core business of logistics, a culture that values streamlined processes and dependable outcomes.

• Collaboration: Working effectively across departments and with remote/offshore teams to achieve common goals.

• Innovation & Improvement: A mindset of continuous enhancement for digital platforms and user experiences.

• Data-Driven Decision Making: Using insights from research and analytics to guide actions and measure success.

Collaboration Style:

• Cross-Functional Integration: Active partnership with Product Management, Customer Service, Sales, and Operations to ensure digital solutions meet diverse business needs.

• Iterative Design & Development: A feedback loop where designs are reviewed, developed, tested, and refined continuously.

• Knowledge Sharing: Openness to sharing best practices, code, and design patterns within the team and with offshore counterparts.

• Proactive Communication: Essential for managing distributed teams and ensuring alignment on project goals and progress.

📝 Enhancement Note: The company's logistics background implies a culture that values precision, efficiency, and clear communication. The hybrid and offshore elements necessitate a strong emphasis on proactive, asynchronous, and synchronous collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Design & Development: Successfully merging strong UX/UI design principles with practical front-end development constraints and requirements.

• Managing Offshore Teams: Effectively coordinating technical tasks, ensuring quality, and overcoming communication barriers with remote development resources.

• Translating Complex Needs: Converting intricate logistics business requirements and diverse user needs into intuitive and functional digital interfaces.

• Keeping Pace with Technology: Continuously learning and applying new front-end technologies and design trends to keep platforms modern and competitive.

• Cross-Time Zone Collaboration: Navigating communication and meeting challenges when working with teams in significantly different time zones.

Learning & Development Opportunities:

• Deepen UX/UI Expertise: Advance skills in user research methodologies, interaction design, or information architecture.

• Expand Front-End Proficiency: Master advanced features of current frameworks or explore new ones.

• Project Management Skills: Develop capabilities in managing project timelines, resources, and stakeholder expectations, particularly with distributed teams.

• Industry Knowledge: Gain in-depth understanding of the logistics and supply chain technology landscape.

• Mentorship: Opportunity to learn from senior IT leadership and potentially mentor junior team members as the role evolves.

📝 Enhancement Note: This role presents a unique opportunity to hone skills in both creative design and technical development, while also building valuable experience in managing offshore teams – a highly sought-after skill in today's globalized workforce.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex customer experience problem you solved through design and front-end development. What was your process, and what was the impact?" (Focus on your problem-solving methodology, design thinking, and ability to quantify results).

• "How would you approach defining requirements and managing the development of a new feature for our shipper portal, given that much of the coding will be done by an offshore team?" (Highlight your coordination, communication, and quality assurance strategies).

• "Walk us through a project where you had to balance user needs with technical constraints or business deadlines. How did you make trade-offs?" (Demonstrate your ability to prioritize and find practical solutions). Company & Culture Questions:

• "What do you know about GLS Group and the logistics industry? How do you see UX/UI playing a role in our success?" (Showcase your research and industry understanding).

• "How do you ensure accessibility and inclusivity in your designs and development work, especially considering WCAG 2.1 standards?" (Assess your commitment to best practices).

• "Describe your experience working in a hybrid environment and collaborating with remote teams. What are the keys to success?" (Evaluate your adaptability and collaboration skills). Portfolio Presentation Strategy:

• Select Diverse Projects: Choose 2-3 projects that best showcase your range of skills: one strong design-focused project, one strong development-focused project, and ideally one that highlights your coordination or problem-solving abilities.

• Tell a Story: For each project, present a clear narrative arc: problem, your role/tasks, process (research, design, development, testing), solution, and quantifiable results.

• Be Ready for Deep Dives: Anticipate questions about your design choices, technical decisions, challenges encountered, and how you measured success.

• Discuss Offshore Coordination: If you have direct experience, be prepared to detail your methods for working with offshore teams – this is a key aspect of the role.

• Showcase Tools: Briefly mention the tools and technologies you used and why you chose them.

📝 Enhancement Note: The interview process will heavily weigh your portfolio and your ability to articulate your process, decisions, and results. Be prepared to discuss specific examples of managing offshore resources and ensuring quality in their deliverables.

📌 Application Steps

To apply for this UX/UI Developer position:

• Submit your application through the provided link on the Paylocity recruiting portal.

• Portfolio Customization: Tailor your portfolio to highlight projects demonstrating UX/UI design principles, front-end development proficiency (HTML, CSS, JavaScript, frameworks), and any experience coordinating with remote or offshore teams. Include clear case studies with quantifiable results.

• Resume Optimization: Ensure your resume clearly lists your years of experience in UX/UI design and front-end development, specific tools and technologies used (Figma, Vue/React/Angular, HTML, CSS, JS, Git), and any relevant experience in logistics or related industries. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process, your development approach, and your strategies for managing offshore resources. Prepare specific examples for behavioral questions.

• Company Research: Familiarize yourself with GLS Group's global presence, their services, and their commitment to customer experience. Understand the logistics industry context to better align your responses.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.