UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: isolved

Location: United States (Remote)

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-08-05

Experience Level: Mid-Level (3-5 years)

Remote Status: Fully Remote

🚀 Role Summary

• Drive evidence-based product decisions for a Human Capital Management (HCM) application through user-centered design methodologies.

• Conduct comprehensive user research, including interviews and usability testing, to validate product assumptions and inform feature development.

• Translate research findings into actionable insights and design requirements, creating wireframes and prototypes within a Figma environment.

• Collaborate closely with design systems and engineering teams to ensure seamless integration of research-validated patterns and features.

• Contribute to the continuous improvement of the company's research practices and design systems.

📝 Enhancement Note: This role is specifically focused on UX/UI design within the Human Capital Management (HCM) software space, emphasizing a strong research component. The ideal candidate will bridge user research with practical design implementation, leveraging tools like Figma and contributing to design systems.

📈 Primary Responsibilities

• Conduct user interviews, moderated and unmoderated usability testing, and facilitate workshops with HR professionals, managers, and employees to validate product assumptions and feature concepts.

• Develop detailed research plans and select appropriate methodologies that align with product development cycles and overarching business objectives.

• Synthesize complex research findings into clear, actionable insights and translate them into detailed design requirements, wireframes, and user flows within Figma.

• Collaborate with the design systems team to ensure that research-validated patterns are documented, scalable, and consistently applied across the platform.

• Present research findings and design recommendations effectively to cross-functional stakeholders, including product management and engineering teams, to drive informed decision-making.

• Build and maintain comprehensive research repositories, contributing to the ongoing evolution of the company's research practice and methodologies.

• Work within an Agile development environment, adapting research and design processes to support iterative product development cycles.

• Contribute to the design and refinement of user interfaces, ensuring a user-friendly and efficient experience for enterprise software users.

📝 Enhancement Note: The responsibilities highlight a blend of deep user research expertise and hands-on UI design. The emphasis on "evidence-based product decisions" and "research-driven decisions" indicates a strong reliance on data and user feedback to guide the product roadmap.

🎓 Skills & Qualifications

Education: Bachelor's degree in UX Design, Human-Computer Interaction (HCI), Psychology, or a related field.

Experience: 3-5 years of progressive experience in UX design, with a demonstrated track record in user research capabilities.

Required Skills:

• Proven experience conducting user interviews, usability testing (both moderated and unmoderated), and facilitating user workshops.

• Strong proficiency with Figma for wireframing, prototyping, and UI design.

• Demonstrated experience working with and contributing to design systems.

• Solid understanding of design thinking methodologies and their application in product development.

• Ability to synthesize complex qualitative and quantitative research findings into clear, actionable insights and design recommendations.

• Excellent presentation and communication skills, with the ability to effectively engage and influence stakeholders across product, engineering, and business teams.

• Experience researching and designing for enterprise software users, particularly within HR, payroll, or benefits domains.

• Familiarity with Agile development methodologies and a proven ability to work effectively in fast-paced, iterative environments.

• Foundational knowledge of web-based application design principles and common constraints. Preferred Skills:

• Prior experience with Human Capital Management (HCM), HR Tech, or enterprise SaaS products.

• Familiarity with AI-assisted design workflows and prompt engineering techniques relevant to user research.

• Experience leveraging unmoderated testing tools and dedicated research platforms.

• Knowledge of accessibility principles (e.g., WCAG) and inclusive design practices.

• Background in statistical analysis or advanced quantitative research methods.

• Experience in building and scaling research practices within product organizations.

• Basic understanding of modern frontend technologies (HTML, CSS, JavaScript).

📝 Enhancement Note: The requirement for 3-5 years of experience combined with specific tool proficiencies (Figma, design systems) and research methodologies points towards a mid-level UX/UI Designer role that requires a blend of strategic thinking and execution. The preference for HCM/SaaS experience suggests a domain-specific advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 distinct projects that demonstrate both your UX/UI design skills and your user research capabilities.

• Projects should clearly articulate the problem statement, your role and responsibilities, the research methodologies employed, design process, key design decisions, and the impact of your work.

• Evidence of wireframing, prototyping, and final UI design outputs for web-based applications.

• Case studies that detail your approach to user interviews, usability testing, and how research findings directly influenced design outcomes.

• Examples of contributions to or utilization of design systems, demonstrating an understanding of scalability and consistency. Process Documentation:

• Showcase examples of research plans, including objectives, target participants, and chosen methodologies.

• Include synthesized research findings and actionable insights derived from user feedback.

• Demonstrate the translation of research insights into wireframes, user flows, and interactive prototypes within Figma.

• Provide examples of how you collaborated with engineering and design systems teams to implement and iterate on designs.

📝 Enhancement Note: For a UX/UI Designer role with a strong research component, the portfolio is critical. It must clearly demonstrate the candidate's ability to not only design but also to gather and apply user insights rigorously. The emphasis on process and methodology is key.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a mid-level UX/UI Designer with 3-5 years of experience in the U.S. market, a competitive salary range can be estimated between $85,000 and $120,000 annually. This range accounts for the specialized skills in user research, Figma proficiency, and experience within the enterprise SaaS/HCM domain. Factors such as specific location within the U.S. (though remote, some companies consider cost of living), depth of portfolio, and negotiation will influence the final offer.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• 401(k) retirement savings plan with company match.

• Paid time off (PTO), including vacation, sick leave, and holidays.

• Professional development opportunities, including access to training, conferences, and certifications.

• Potential for stock options or performance-based bonuses.

• Remote work stipend or home office support.

• Employee Assistance Program (EAP) for mental and emotional well-being.

Working Hours: Standard full-time work hours are expected, typically around 40 hours per week. While the role is remote, flexibility may be offered, with core hours likely established for effective collaboration with teams across different U.S. time zones.

📝 Enhancement Note: Salary estimates are based on aggregated data from reputable compensation platforms for UX/UI Designers in the United States, adjusted for the specified experience level (3-5 years) and the remote work arrangement. Benefits are standard for full-time roles at U.S. tech companies.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically Human Capital Management (HCM) software. isolved operates in a competitive market providing HR, payroll, and benefits solutions to small and medium-sized businesses (SMBs).

Company Size: isolved is a significant player, serving over 200,000 employers and 9 million U.S. employees. This suggests a well-established company with robust processes, likely offering stability and opportunities for impact within a large user base.

Founded: With a legacy of 40 years in the market, isolved has a deep history and extensive experience in the HR technology space. This longevity implies a strong understanding of customer needs and market evolution.

Team Structure:

• The UX/UI Designer will likely be part of a Product or Design team, working closely with Product Managers, other Designers, and UX Researchers.

• Collaboration with engineering teams is a key aspect, indicating a cross-functional team structure common in Agile environments.

• Interaction with a dedicated Design Systems team is explicitly mentioned, suggesting a structured approach to UI consistency. Methodology:

• The company emphasizes "evidence-based product decisions" and "design thinking methodologies," indicating a user-centric and data-informed approach to product development.

• Research is central, with a focus on user interviews, usability testing, and synthesizing findings into actionable insights.

• Contribution to and utilization of design systems points to a commitment to scalable, consistent, and efficient design practices.

Company Website: www.isolvedhcm.com

📝 Enhancement Note: The company's focus on "People Heroes™" and providing "employee experiences that matter" suggests a culture that values the impact of its products on individuals. The scale of their user base implies that design decisions have a broad reach.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX/UI Designer, requiring 3-5 years of experience. It involves taking ownership of research and design tasks, contributing to the strategic direction of features, and collaborating with multiple teams. The position is not entry-level but also not yet senior leadership, focusing on impactful execution and contribution within a specialized domain.

Reporting Structure: The UX/UI Designer will likely report to a Design Lead, UX Manager, or Head of Product. They will work closely with Product Managers and Engineering Leads on specific product initiatives.

Operations Impact: The UX/UI Designer's work directly influences the usability, efficiency, and overall user satisfaction of isolved's Human Capital Management application. By ensuring the platform is intuitive and effective for HR professionals, managers, and employees, the designer contributes to streamlining operations for their clients, improving employee experiences, and ultimately supporting isolved's market position and revenue growth.

Growth Opportunities:

• Specialization: Deepen expertise in UX research methodologies, HCM domain knowledge, or advanced UI design techniques.

• Leadership: Progress to a Senior UX/UI Designer role, taking on more complex projects, mentoring junior designers, and contributing more significantly to product strategy.

• Cross-functional Mobility: Transition into roles like Product Management, UX Research Lead, or Design Systems Specialist, leveraging acquired domain and design expertise.

• Skill Development: Continuous learning in areas like accessibility, inclusive design, AI in design, and advanced Figma techniques.

📝 Enhancement Note: The role offers a clear path for growth within the UX/UI discipline, with opportunities to become a subject matter expert in HCM software design and research. The emphasis on a design system also opens avenues for specialization in design operations.

🌐 Work Environment

Office Type: This is a fully remote role, allowing candidates to work from their home office anywhere within the United States.

Office Location(s): While the headquarters is in Charlotte, NC, this position is remote and not tied to a specific physical office location for day-to-day work.

Workspace Context:

• The primary workspace will be the candidate's home office, requiring reliable internet connectivity and a conducive environment for focused work and virtual collaboration.

• Access to digital collaboration tools and the company's design software (Figma) will be essential for daily tasks.

• The remote nature fosters autonomy and flexibility, but requires proactive communication and engagement with remote teams.

• Opportunities for virtual team-building activities and cross-functional collaboration will be facilitated through digital platforms.

Work Schedule: Standard full-time, 40-hour work week. The remote setup allows for potential flexibility in daily scheduling, provided that core collaboration hours with U.S.-based teams are maintained. This flexibility can be beneficial for managing personal tasks alongside professional responsibilities, essential for deep work in design and research.

📝 Enhancement Note: The fully remote aspect is a key differentiator, requiring candidates to be self-disciplined and adept at virtual communication. The company's remote-first or remote-friendly approach will influence the availability of in-person collaboration or team events, though none are explicitly mentioned for this role.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A recruiter will review applications and portfolios, followed by a brief introductory call to assess basic qualifications and cultural fit.

• Portfolio Presentation & Technical Interview: Candidates will present their portfolio, focusing on 1-2 key projects that highlight their UX design and user research capabilities. This will be followed by technical questions related to design principles, research methodologies, Figma usage, and problem-solving scenarios.

• Cross-functional Interview: An interview with a Product Manager and/or Engineering Lead to assess collaboration skills, understanding of product development cycles, and ability to translate research into actionable design.

• Hiring Manager Interview: A final interview with the hiring manager to discuss overall fit, career aspirations, and deeper insights into the role and team dynamics.

Portfolio Review Tips:

• Highlight Research-to-Design: Clearly demonstrate how your user research directly informed your design decisions and led to tangible improvements or validated assumptions. Use specific examples.

• Showcase Process: Detail your design process, from initial research and ideation to wireframing, prototyping, and final UI. Explain your rationale at each step.

• Figma & Design Systems: Provide examples of your work in Figma and explain your experience with design systems – contributions, adherence, or impact.

• Quantify Impact: Where possible, use metrics (e.g., usability test success rates, task completion times, stakeholder feedback) to illustrate the impact of your design solutions.

• Tailor to HCM: If you have experience with HCM or enterprise SaaS, highlight these projects prominently. If not, explain how your transferable skills apply.

Challenge Preparation:

• Be prepared for a design exercise or case study that might involve analyzing a user problem, proposing research methods, and sketching out potential solutions.

• Practice articulating your thought process clearly and concisely, especially when explaining complex design decisions or research findings.

• Familiarize yourself with isolved's product suite and the HCM industry to demonstrate domain interest and understanding.

📝 Enhancement Note: The interview process is structured to evaluate both design and research skills, as well as collaboration and communication abilities. The portfolio presentation is a critical component, requiring candidates to articulate their process and impact effectively.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is the primary tool for wireframing, prototyping, and UI design, and proficiency is a mandatory requirement. Candidates should be comfortable with its collaborative features, component libraries, and prototyping capabilities.

• User Research Platforms: While not explicitly named, experience with tools for user interviews (e.g., Zoom, Google Meet), usability testing (e.g., UserTesting.com, Lookback), and potentially survey tools (e.g., SurveyMonkey, Typeform) is expected.

• Design Systems: Experience working within or contributing to established design systems is crucial, implying familiarity with component libraries, style guides, and pattern documentation.

Analytics & Reporting:

• While not a primary focus for this role, understanding how to interpret user analytics or A/B test results to inform design decisions would be beneficial. Familiarity with analytics platforms like Google Analytics or product-specific analytics tools could be a plus. CRM & Automation:

• This role does not directly involve CRM or automation tools in the sales/marketing sense. However, understanding how the HCM application itself automates HR processes for users is relevant to the design context.

📝 Enhancement Note: Figma is the core design tool. The role's emphasis on research implies a need for proficiency in various qualitative research tools. Understanding how the HCM software integrates with or automates other business functions is contextually important for design.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A strong commitment to understanding and serving the needs of HR professionals, managers, and employees through user research and data-driven design.

• Collaboration: A culture of working closely with product management, engineering, and design systems teams to achieve shared product goals.

• Innovation: Driving product improvements through creative problem-solving and embracing new design methodologies and technologies.

• Efficiency: Designing intuitive and streamlined user experiences that help clients optimize their HR and payroll operations.

• Quality & Craftsmanship: A dedication to producing high-quality, well-crafted designs that are consistent, accessible, and user-friendly.

Collaboration Style:

• The team operates with a strong emphasis on cross-functional collaboration, particularly between design, product, and engineering.

• Open communication and feedback are encouraged to ensure alignment and to iterate effectively on designs.

• A shared responsibility for product success, where designers contribute not just pixels but also strategic insights derived from user research.

• Regular check-ins and reviews (e.g., stand-ups, design critiques) are likely part of the workflow to maintain momentum and address challenges collaboratively.

📝 Enhancement Note: The company's values align with modern product development practices, emphasizing user needs, collaboration, and continuous improvement. The "People Heroes™" branding suggests a culture that values empowering users.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Requirements: Effectively translating diverse user feedback and research findings into designs that also align with business objectives and technical constraints.

• Designing for Enterprise Complexity: Creating intuitive interfaces for a complex HCM application that serves multiple user roles (HR, managers, employees) with varying needs and technical proficiencies.

• Remote Collaboration Effectiveness: Maintaining strong communication and collaboration with distributed teams, ensuring alignment and shared understanding without physical proximity.

• Keeping Pace with Evolving Technology: Integrating new design trends, AI capabilities, and user expectations into the existing platform while maintaining consistency and scalability.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge of the Human Capital Management industry, HR processes, and payroll/benefits administration.

• Advanced Research Techniques: Explore and implement more sophisticated qualitative and quantitative research methods, potentially including ethnographic studies or advanced analytics.

• Design System Mastery: Become a key contributor to or leader in the evolution and application of the company's design system.

• Emerging Technologies: Gain experience with AI-assisted design tools and their application in UX research and UI generation.

• Accessibility & Inclusive Design: Develop expertise in creating products that are usable and accessible to a wide range of users.

📝 Enhancement Note: The challenges are typical for a mid-level designer in an enterprise SaaS environment, requiring strong problem-solving and communication skills. The growth opportunities are well-defined, offering paths for specialization and career advancement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time when your user research led to a significant change in product direction. What was the outcome?" (Focus on research-to-design impact, data synthesis, and stakeholder communication.)

• "How would you approach designing a new feature for our payroll module, considering the needs of HR administrators, managers, and employees?" (Assess your design thinking process, user segmentation, and cross-functional collaboration approach.)

• "Walk us through your process for conducting a usability test for a complex enterprise application. What metrics would you track?" (Demonstrate your understanding of research methodologies, planning, execution, and data analysis.) Company & Culture Questions:

• "What interests you about working in the Human Capital Management (HCM) space, and specifically at isolved?" (Showcase your research on the company and industry, and your genuine interest.)

• "How do you stay updated on the latest UX/UI design trends and best practices, especially in enterprise software?" (Highlight your commitment to continuous learning and professional development.)

• "Describe your experience working with design systems. How do you ensure consistency and scalability in your designs?" (Address your practical experience and understanding of design system principles.) Portfolio Presentation Strategy:

• Tell a Story: For each project, frame it as a narrative: the problem, your role, your process (research and design), the solution, and the impact.

• Show, Don't Just Tell: Use visuals extensively. Clearly label your wireframes, mockups, and research insights.

• Focus on Impact: Quantify your achievements where possible. Explain how your work delivered value to users and the business.

• Be Prepared for Deep Dives: Anticipate questions about specific design decisions, research methodologies, and challenges encountered.

• Highlight Figma Proficiency: Demonstrate your skills within Figma, perhaps by showing interactive prototypes or explaining your use of components and styles.

📝 Enhancement Note: Interview questions will likely probe your ability to connect research insights with practical design solutions, your collaboration skills, and your understanding of the enterprise software context. A well-prepared portfolio presentation is crucial.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the isolved hiring portal at the provided URL.

• Tailor Your Resume: Emphasize keywords related to UX/UI Design, User Research, Figma, Design Systems, HCM, and Agile methodologies. Highlight achievements with quantifiable results where possible.

• Curate Your Portfolio: Select 2-3 of your strongest projects that best showcase your research-to-design process, Figma skills, and experience with enterprise software or complex applications. Ensure it's easily accessible (e.g., a personal website or PDF).

• Prepare Your Presentation: Practice walking through your portfolio projects, focusing on articulating your process, rationale, and the impact of your work. Be ready to discuss your research methodologies in detail.

• Research isolved: Understand their product offerings, target market (SMBs), and company mission ("Purpose-built for People Heroes™"). Consider how your skills can contribute to their goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.