UX/UI Designer

📍 Job Overview

Job Title: UX/UI Designer

Company: Hong Kong Aircraft Engineering Company (HAECO)

Location: Airport Area, Hong Kong

Job Type: Full-Time

Category: Digital Product Design / User Experience

Date Posted: July 30, 2026

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Design and deliver engaging user experiences (UX) and intuitive graphical user interface (UI) elements for HAECO HK’s digital products and services.

• Conduct comprehensive user research, including interviews, surveys, and usability testing, to deeply understand user needs, behaviors, and pain points.

• Translate complex user requirements and business goals into actionable, user-centric design solutions, focusing on usability and accessibility.

• Develop and maintain design systems and guidelines to ensure consistency, scalability, and a cohesive brand experience across all digital touchpoints.

• Collaborate closely with cross-functional teams, including Product Owners and Developers, throughout the product development lifecycle to seamlessly integrate UX/UI designs.

📝 Enhancement Note: The role is specifically for HAECO Hong Kong, focusing on their digital products and services within the aviation MRO (Maintenance, Repair, and Overhaul) sector. This implies a need for understanding complex operational workflows and potentially B2B user needs in addition to customer-facing applications. The emphasis on "user-centric solutions" and "satisfaction of both internal users and external customers" highlights a dual focus on operational efficiency and client experience.

📈 Primary Responsibilities

• Lead the end-to-end UX/UI design process, from user research and ideation to wireframing, prototyping, visual design, and final handoff.

• Plan and execute user research initiatives, including user interviews, surveys, contextual inquiries, and usability testing, to gather actionable insights.

• Facilitate workshops for journey mapping and requirement gathering to define seamless user workflows and intuitive navigation structures.

• Develop information architecture (IA) that enhances content accessibility and logical organization for digital platforms.

• Create high-fidelity wireframes, interactive prototypes, and detailed mock-ups to effectively communicate design concepts and validate user flows.

• Conduct rigorous usability testing, analyze feedback, and iterate on designs to iteratively improve functionality and user satisfaction.

• Collaborate with Product Owners and stakeholders to define product strategy, design direction, and detailed functional requirements.

• Ensure UI designs are aesthetically pleasing, functional, and optimized for responsiveness across various devices and platforms (mobile, tablet, desktop).

• Maintain and evolve design systems, style guides, and component libraries to ensure brand consistency and design scalability.

• Stay abreast of emerging UX/UI trends, design tools, and best practices, proactively integrating them into the design process to elevate design quality.

📝 Enhancement Note: The responsibilities list a strong emphasis on user research and iterative design based on feedback, indicating a mature product development process. The inclusion of "journey mapping" and "information architecture" suggests a need for strategic thinking beyond just visual design, focusing on the overall user journey and content organization within HAECO's digital ecosystem.

🎓 Skills & Qualifications

Education: Bachelor’s degree in a relevant field such as Interaction Design, Graphic Design, Human-Computer Interaction, or a related discipline.

Experience: A minimum of 5 years of progressive experience in UX/UI design, with a proven track record of delivering successful digital product designs.

Required Skills:

• Expertise in user research methodologies, including interviews, surveys, contextual inquiries, and analytics interpretation.

• Proficient in conducting usability testing and integrating feedback into iterative design processes to enhance user experience.

• Strong ability to create intuitive interfaces, navigation flows, and user-centric UI designs.

• Advanced proficiency with industry-standard design and prototyping tools, specifically Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver) and Figma.

• Demonstrable knowledge and practical application of HTML5 and CSS3 for understanding front-end development capabilities and constraints.

• Experience in developing information architecture (IA) and structuring content for optimal user access.

• Skilled in creating detailed wireframes, interactive prototypes, and visual mock-ups.

• Familiarity with journey mapping and requirement gathering workshops.

• Ability to design responsive interfaces optimized for various devices and screen sizes. Preferred Skills:

• Experience working within Agile development environments and collaborating with development teams in Scrum or Kanban frameworks.

• Familiarity with design systems and component libraries for maintaining design consistency and scalability.

• Understanding of accessibility standards (e.g., WCAG) and their implementation in digital products.

• Experience in the aviation or MRO industry, or in designing complex B2B enterprise software.

📝 Enhancement Note: The requirement for both Adobe Creative Suite and Figma indicates a need for versatility in design tools. The mention of HTML5 and CSS3 knowledge, while not requiring development expertise, suggests that the designer should have a solid understanding of front-end capabilities to ensure designs are feasible and optimized. The preference for Agile methodology points towards a fast-paced, collaborative development environment.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 5 years of UX/UI design work, with a strong emphasis on user-centric design principles and successful project outcomes.

• Detailed case studies that clearly articulate the design process, challenges, solutions, and measurable impact of your contributions.

• Examples of user research conducted, including methodologies used, key findings, and how insights informed design decisions.

• Prototypes and wireframes demonstrating your ability to create intuitive navigation flows and functional user interfaces.

• Visual design examples that highlight your aesthetic sensibility, understanding of typography, color theory, and branding.

• Evidence of iterative design processes, including examples of how user feedback was incorporated to refine designs. Process Documentation:

• Showcase your approach to defining and documenting user flows, journey maps, and information architecture.

• Provide examples of how you translate user requirements and business goals into actionable design specifications.

• Demonstrate your methods for conducting and documenting usability testing, including data analysis and reporting.

• Illustrate your experience with maintaining and contributing to design systems or style guides.

📝 Enhancement Note: For a UX/UI role, the portfolio is paramount. Candidates should be prepared to walk through their thought process for specific projects, highlighting how they used research to solve problems and the metrics or qualitative feedback that demonstrated success. A focus on the "why" behind design decisions is crucial, rather than just presenting polished final screens.

💵 Compensation & Benefits

Salary Range: Based on industry standards for a UX/UI Designer with 5-10 years of experience in Hong Kong, the estimated annual salary range is HKD 450,000 - HKD 750,000. This range is influenced by the specific skills, portfolio strength, and the complexity of HAECO's digital transformation initiatives.

Benefits:

• Comprehensive health insurance coverage.

• Retirement savings plan/pension contributions.

• Paid time off, including annual leave and public holidays specific to Hong Kong.

• Opportunities for professional development and continuous learning.

• Access to training programs and workshops.

• Inclusive and supportive working environment, fostering diversity and employee well-being.

• Potential for career advancement within a global aviation MRO leader.

Working Hours: The standard work week is approximately 40 hours, typically Monday to Friday. Some flexibility may be available, but the role is primarily on-site, requiring consistent presence during business hours for collaboration.

📝 Enhancement Note: Salary estimates for Hong Kong can vary significantly based on the specific district, company size, and the niche of the industry. The provided range is a general benchmark for experienced professionals in a competitive market like Hong Kong. Benefits are standard for reputable large organizations in the region.

🎯 Team & Company Context

🏢 Company Culture

Industry: Aviation Services / Maintenance, Repair, and Overhaul (MRO). HAECO Group is a significant independent global provider of MRO services, with HAECO Hong Kong being a core operational hub. This industry demands high levels of precision, safety, and efficiency, which likely translates into the company's operational culture.

Company Size: HAECO Group is a large, established global organization with thousands of employees worldwide. HAECO Hong Kong itself is a substantial operation. This size suggests a structured environment with established processes, but also opportunities for impact within specific departments.

Founded: HAECO was founded in Hong Kong in 1950. This long history signifies stability, deep industry expertise, and a legacy of growth and adaptation within the aviation sector.

Team Structure:

• The UX/UI Designer will likely be part of a digital product development team, which may include Product Managers, Product Owners, Developers (front-end and back-end), QA testers, and potentially other designers.

• This team likely operates within a larger IT or Digital Transformation department, reporting up through a Head of Digital Product or similar leadership role.

• Cross-functional collaboration is essential, requiring close working relationships with business unit stakeholders, operational teams, and potentially customer service representatives to understand user needs from various perspectives. Methodology:

• The company likely employs a mix of traditional and agile methodologies, with Agile being preferred for digital product development to ensure iterative progress and responsiveness to change.

• Data analysis is crucial for understanding user behavior and operational performance, informing design decisions and business strategy.

• Workflow planning and optimization are core to the MRO business, and this philosophy is expected to extend to digital product design, aiming for efficiency and ease of use.

• Automation and efficiency practices are likely key drivers for digital initiatives, aiming to streamline complex aviation processes.

Company Website: https://www.haeco.com/

📝 Enhancement Note: The company's long history and its role in aviation MRO suggest a culture that values reliability, technical expertise, and continuous improvement. For a UX/UI designer, this means understanding the critical nature of the services provided and designing solutions that enhance operational safety and efficiency, not just aesthetics.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an experienced individual contributor, likely mid-to-senior level within the UX/UI design discipline. It requires a strong portfolio and the ability to work independently on complex design challenges, while also contributing to team goals.

Reporting Structure: The UX/UI Designer will likely report to a Design Lead, Product Manager, or Head of Digital Product. They will work collaboratively with developers and product owners, and may interact with senior management for design reviews and strategic alignment.

Operations Impact: The UX/UI Designer's work directly impacts the efficiency and satisfaction of internal users (e.g., engineers, technicians, operations staff) and external customers (airlines, aircraft operators) by improving the usability and effectiveness of HAECO's digital tools and platforms. This can lead to reduced errors, faster task completion, increased customer loyalty, and ultimately, enhanced operational performance and revenue.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific areas of UX/UI, such as user research, interaction design, accessibility, or design systems.

• Leadership Potential: Progression into senior designer roles, lead designer positions, or even management roles within the design or product team.

• Cross-Functional Exposure: Gaining experience in product management, business analysis, or digital strategy through close collaboration with other departments.

• Industry Specialization: Developing deep expertise in UX/UI design specifically for the aviation MRO industry, a niche and valuable skill set.

• Mentorship: Opportunities to mentor junior designers and contribute to the growth of the design team.

📝 Enhancement Note: The role offers significant growth potential, especially within a large, established company undergoing digital transformation. The combination of design expertise with industry-specific knowledge (aviation MRO) can be a powerful differentiator for career advancement.

🌐 Work Environment

Office Type: The role is based on-site at HAECO's facilities in the Airport area of Hong Kong. This environment is likely professional and technically focused, reflecting the nature of the aviation industry.

Office Location(s): Explicitly located in the "Airport area, HK," which typically refers to a well-connected, business-centric zone with access to public transportation and amenities catering to the aviation sector.

Workspace Context:

• The workspace is expected to be collaborative, with designers working closely with product teams, developers, and potentially other digital specialists.

• Access to necessary design tools, software, and hardware will be provided.

• The environment will likely foster a culture of professional collaboration, problem-solving, and a shared commitment to delivering high-quality digital solutions.

• Opportunities for direct interaction with end-users or their representatives may be available for research and feedback sessions.

Work Schedule: The primary work schedule is on-site, likely following standard business hours (e.g., Monday to Friday, 9 AM to 5 PM or similar). While some flexibility might be possible, the nature of collaborative on-site work in a critical industry suggests a need for consistent availability during core working hours.

📝 Enhancement Note: An on-site role in the airport area suggests a professional, potentially fast-paced environment. Designers will need to be comfortable working within a corporate structure that prioritizes operational continuity and efficiency.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess foundational skills and experience.

• Technical Interview: A deeper dive into your UX/UI design process, methodologies, and problem-solving skills, often involving a portfolio walkthrough.

• Design Challenge/Case Study: Candidates may be asked to complete a take-home design exercise or present a detailed case study from their portfolio, focusing on a specific challenge and solution.

• Team/Cultural Fit Interview: Meeting with potential team members and hiring managers to assess collaboration style, communication skills, and alignment with HAECO's values.

• Final Interview: Potentially with senior leadership to discuss strategic fit and overall qualifications.

Portfolio Review Tips:

• Structure Your Case Studies: For each project, clearly outline: the problem, your role, the process you followed, key decisions made, the solutions you designed, and the outcomes/impact (quantifiable where possible).

• Highlight Your Process: Emphasize your research, ideation, prototyping, and testing methodologies. Show your thinking, not just the final product.

• Showcase Versatility: Include a range of projects that demonstrate your skills in both UX strategy and UI execution, across different platforms if applicable.

• Be Prepared to Discuss: Be ready to articulate your design choices, justify your decisions, and discuss any challenges or trade-offs encountered.

• Tailor to HAECO: If possible, subtly demonstrate how your skills and experience align with the needs of an aviation MRO company, such as designing for complex workflows or B2B applications.

Challenge Preparation:

• Understand the Context: If given a design challenge, thoroughly understand the business context and user needs presented.

• Focus on Process: Demonstrate a structured approach to problem-solving, even if you don't have time to fully flesh out every detail.

• Communicate Clearly: Present your approach and solutions logically and concisely.

• Consider HAECO's Domain: Think about how your solution would fit within the operational realities of an aviation engineering company.

📝 Enhancement Note: The interview process will heavily rely on the candidate's portfolio as tangible evidence of their capabilities. Candidates should prepare to discuss their work in detail, demonstrating not just design skills but also strategic thinking and problem-solving acumen relevant to HAECO's industry.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary), Adobe Creative Suite (Photoshop, Illustrator, InDesign, Acrobat, Dreamweaver).

• User Research & Testing: Tools for conducting surveys (e.g., SurveyMonkey, Typeform), usability testing platforms (e.g., UserTesting.com, Maze), and potentially analytics platforms.

• Collaboration & Project Management: Tools like Jira, Confluence, Asana, or Trello for managing tasks and project workflows within a development team.

Analytics & Reporting:

• Web analytics tools (e.g., Google Analytics, Adobe Analytics) to understand user behavior on digital platforms.

• Data visualization tools (e.g., Tableau, Power BI) may be used by the broader team to present insights derived from user data. CRM & Automation:

• While not a primary tool for the UX/UI Designer, familiarity with CRM systems (e.g., Salesforce) and marketing automation platforms can be beneficial for understanding customer journeys and data integration points.

• Understanding of content management systems (CMS) and how UI components are integrated within them.

📝 Enhancement Note: Proficiency in Figma and the Adobe Creative Suite is a hard requirement. Knowledge of user research tools and project management software like Jira is also essential for effective collaboration in a modern digital product team.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and designing for user needs, ensuring that digital products are intuitive, efficient, and satisfying.

• Excellence & Precision: Reflecting the high standards of the aviation industry, there's an expectation of delivering high-quality, reliable, and mistake-free work.

• Collaboration: A strong emphasis on working effectively within cross-functional teams, valuing diverse perspectives and open communication.

• Innovation & Continuous Improvement: A drive to explore new design approaches, technologies, and methodologies to enhance user experiences and operational efficiency.

• Integrity & Professionalism: Upholding high ethical standards and professional conduct in all interactions and design work.

Collaboration Style:

• Cross-Functional Integration: Active participation in team meetings, design reviews, and feedback sessions with Product Managers, Developers, and Business Stakeholders.

• Iterative Feedback Culture: Openness to constructive criticism and a willingness to iterate on designs based on input from peers, stakeholders, and users.

• Knowledge Sharing: Contributing to the team's collective knowledge through documentation, presentations, and mentorship.

• Agile Teamwork: Embracing agile principles of collaboration, transparency, and adaptability within project sprints.

📝 Enhancement Note: The company's values will likely mirror the precision and safety-critical nature of the aviation industry, combined with the collaborative and iterative approach common in digital product development. Candidates should be prepared to demonstrate how they embody these values in their work.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complex Workflows: The aviation MRO sector involves intricate technical processes that require designers to deeply understand and simplify complex operational workflows for both internal and external users.

• Balancing User Needs with Business Goals: Effectively translating diverse user requirements and business objectives into cohesive and functional design solutions.

• Integration with Legacy Systems: Potentially working with or integrating designs for systems that may have older technical constraints, requiring creative problem-solving.

• Maintaining Design Consistency: Ensuring a unified and scalable user experience across a growing portfolio of digital products and services.

• Adapting to Evolving Technologies: Staying current with the rapid advancements in UX/UI tools, methodologies, and front-end technologies.

Learning & Development Opportunities:

• Specialized Training: Access to workshops and courses focused on advanced UX research techniques, interaction design patterns, accessibility standards, and proficiency in new design tools.

• Industry Conferences: Opportunities to attend aviation or digital design conferences to gain insights into industry trends and best practices.

• Mentorship Programs: Participation in or delivery of mentorship to guide career development within the design discipline.

• Internal Knowledge Sharing: Contributing to and learning from internal design communities of practice.

• Cross-Departmental Projects: Engaging in projects that expose designers to different facets of the business, broadening their understanding of operations and strategy.

📝 Enhancement Note: The challenges presented are typical for designers moving into specialized or complex industries. The growth opportunities highlight HAECO's commitment to employee development, particularly in advancing technical and leadership skills within the digital product domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design for a complex workflow with multiple stakeholders. How did you approach understanding the requirements and what was the outcome?" (Focus on process, stakeholder management, and problem-solving.)

• "How do you balance user needs with business objectives when designing a new feature or product? Can you provide an example?" (Focus on strategic thinking and trade-off analysis.)

• "Walk us through your process for conducting user research for a new digital product. What methods did you choose and why?" (Focus on research methodology and justification.) Company & Culture Questions:

• "What do you know about HAECO and the aviation MRO industry? How do you see UX/UI design contributing to our business?" (Demonstrate research and industry understanding.)

• "How do you approach collaboration with developers and product managers? Describe a challenging collaborative experience and how you navigated it." (Assess teamwork and communication skills.)

• "What does 'user-centricity' mean to you in the context of an aviation engineering company?" (Evaluate understanding of company values and role application.) Portfolio Presentation Strategy:

• Select Relevant Projects: Choose 2-3 projects that best showcase your skills relevant to HAECO's needs (e.g., B2B applications, complex workflows, enterprise software).

• Tell a Compelling Story: For each project, clearly articulate the problem, your role, the challenges, your design process, the solutions, and the impact/results. Use visuals effectively.

• Highlight Your Process: Be prepared to discuss your research, ideation, prototyping, and testing methods in detail. Explain the "why" behind your decisions.

• Quantify Impact: Whenever possible, use metrics or user feedback to demonstrate the success of your designs.

• Be Ready for Q&A: Anticipate questions about your design choices, trade-offs, and alternative solutions.

📝 Enhancement Note: Interview preparation should focus on demonstrating not only design skills but also an understanding of the business context and the ability to collaborate effectively within a corporate environment. The portfolio presentation is a critical component.

📌 Application Steps

To apply for this UX/UI Designer position:

• Submit your application through the official HAECO careers portal linked in the job posting.

• Curate Your Portfolio: Select 2-3 of your strongest, most relevant UX/UI case studies that highlight your process, problem-solving skills, and impact. Ensure they are well-documented and visually appealing.

• Tailor Your Resume: Emphasize experience and skills directly related to the job description, using keywords such as "user research," "wireframing," "prototyping," "Figma," "Adobe Creative Suite," "HTML5/CSS3," and "user-centric design." Quantify achievements where possible.

• Prepare Your Presentation: Practice walking through your chosen portfolio projects, focusing on explaining your strategic thinking, design decisions, and project outcomes clearly and concisely.

• Research HAECO: Understand the company's mission, services, and its position in the aviation MRO industry. Consider how your design skills can contribute to their digital transformation and operational efficiency.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.