UX Writer (Tamheer)

📍 Job Overview

Job Title: UX Writer (Tamheer)

Company: Salla

Location: Makkah, Makkah Province, Saudi Arabia

Job Type: Full-time

Category: Content & UX Writing (with a focus on Product Operations)

Date Posted: August 20, 2026

Experience Level: Entry-level (0-2 years)

Remote Status: On-site

🚀 Role Summary

• This role is crucial for enhancing the merchant experience on Salla's leading e-commerce platform by crafting clear and intuitive user interface (UI) copy.

• You will collaborate closely with Product Managers and Product Designers to ensure seamless integration of content and design, simplifying complex functionalities for thousands of merchants.

• The position involves developing a diverse range of content, from microcopy and in-product guidance to email communications, all while maintaining a consistent brand voice and tone.

• This is a hands-on opportunity to refine UX writing skills within a dynamic product environment, learn content strategy at scale, and contribute directly to the platform's usability and success.

📝 Enhancement Note: While the primary function is UX Writing, the focus on merchant experience, platform usability, and cross-functional collaboration with product teams places this role squarely within the broader scope of Product Operations. The "Tamheer" designation implies a training or development program, indicating an entry-level focus with significant learning potential.

📈 Primary Responsibilities

• Craft clear, concise, and consistent UI copy for all product touchpoints, including buttons, forms, error messages, tooltips, notifications, and onboarding flows.

• Develop and refine content across various formats, encompassing microcopy, in-product guidance, longer-form product explanations, and customer-facing emails.

• Partner with Product Managers to define content requirements that align with user needs, business objectives, and the overall product strategy.

• Collaborate closely with Product Designers in Figma to ensure content and visual design are harmoniously integrated, creating a cohesive user experience.

• Maintain and evolve a consistent brand voice, tone, and style guide across all product communications and user interfaces.

• Adapt content strategies and messaging to cater to diverse user needs, contexts, and specific audience segments within the merchant base.

• Contribute to the continuous improvement of the merchant platform by identifying opportunities for content enhancement and user experience optimization.

📝 Enhancement Note: The responsibilities highlight a deep involvement in the product development lifecycle, which is a hallmark of roles supporting Product Operations. The emphasis on simplifying complex experiences and aligning content with business goals is directly relevant to driving operational efficiency and user adoption.

🎓 Skills & Qualifications

Education: Bachelor's degree in Arabic, English, Linguistics, Translation, Communication, or a closely related field.

Experience: Practical writing experience is required, demonstrated through internships, cooperative training, freelance work, university projects, or similar hands-on engagements.

Required Skills:

• Exceptional Arabic and English writing and editing proficiency, with a keen eye for grammar, syntax, and linguistic nuance.

• Proven ability to translate complex technical concepts and product features into clear, concise, and user-friendly language.

• Strong understanding of user experience (UX) principles and how content contributes to effective interface design.

• Meticulous attention to detail concerning grammar, tone, consistency, and overall content quality.

• Familiarity with collaborative design tools, specifically Figma, for content integration with visual design mockups.

• Excellent communication and interpersonal skills, with a proactive and receptive attitude towards feedback and constructive criticism.

• Ability to work effectively within a cross-functional team environment, collaborating with product, design, and engineering stakeholders. Preferred Skills:

• Experience with microcopy and UI elements like buttons, tooltips, and error messages.

• Knowledge of content strategy principles and how to apply them to product development.

• Understanding of e-commerce platforms and the specific content needs of merchants.

• Familiarity with content management systems (CMS) or style guide development.

• Basic understanding of SEO principles as they relate to product content.

📝 Enhancement Note: The emphasis on practical experience through internships and projects, coupled with a Bachelor's degree in a relevant field, positions this as an entry-level role under the "Tamheer" program, designed to provide foundational experience in UX writing within a product operations context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated collection of writing samples that showcase your ability to create clear, concise, and user-centered content for digital interfaces.

• Examples of UI copy for buttons, forms, error messages, tooltips, and notifications.

• Demonstrations of how you have simplified complex information or processes through writing.

• Samples that highlight your ability to adapt tone and voice for different audiences or product contexts.

• Any work that illustrates collaboration with designers or product teams. Process Documentation:

• While formal process documentation is not explicitly required at this entry-level, understanding and articulating your personal writing process is beneficial. This includes:

  • Your approach to understanding user needs and product requirements.

  • How you iterate on content based on feedback or design changes.

  • Your method for ensuring consistency in voice and tone.

  • How you approach collaboration with cross-functional teams.

📝 Enhancement Note: Given the entry-level nature and "Tamheer" designation, the portfolio is the primary mechanism for assessing practical skills. The focus should be on demonstrating core UX writing capabilities and a foundational understanding of user-centered content creation.

💵 Compensation & Benefits

Salary Range: As this is an entry-level position under the "Tamheer" program in Saudi Arabia, the salary is expected to align with government-stipulated training program allowances and potentially a modest entry-level salary. Research indicates that typical "Tamheer" program stipends or entry-level salaries for roles requiring a Bachelor's degree in Saudi Arabia can range from SAR 4,000 to SAR 7,000 per month, depending on the company and specific program structure.

Benefits:

• Opportunity to gain hands-on experience in UX writing within a leading e-commerce company.

• Mentorship and training through the "Tamheer" program, facilitating professional development.

• Exposure to product development workflows, cross-functional collaboration, and content strategy at scale.

• Potential for future career growth and full-time employment within Salla based on performance.

• Experience working with industry-standard design tools like Figma.

• Contribution to a product used by thousands of merchants, offering tangible impact.

Working Hours: Standard full-time working hours, typically 40 hours per week. Given the on-site nature, this would likely be aligned with typical business hours in Makkah, Saudi Arabia (e.g., Sunday to Thursday, 9:00 AM to 6:00 PM, with potential adjustments for Ramadan).

📝 Enhancement Note: Salary is estimated based on the "Tamheer" program's nature as a government-supported training initiative in Saudi Arabia, which often provides a stipend rather than a full market salary. Benefits are focused on the developmental and experiential aspects of the role.

🎯 Team & Company Context

🏢 Company Culture

Industry: E-commerce. Salla operates within the rapidly growing Saudi Arabian e-commerce market, providing essential infrastructure and tools for merchants to establish and expand their online presence. This context means a focus on agility, customer-centricity, and continuous innovation.

Company Size: Salla is a growing tech company. Its size suggests a dynamic environment where individual contributions are visible, and there's potential for rapid learning and career progression. Operations professionals in such environments often wear multiple hats and collaborate closely across departments.

Founded: Salla was founded to address the growing demand for robust e-commerce solutions in Saudi Arabia, aiming to democratize online selling for local businesses.

Team Structure:

• The UX Writer will likely be part of a Product or Design team, working closely with Product Managers, Product Designers, and potentially other content specialists.

• Collaboration extends across Engineering, Marketing, and Customer Success teams to ensure a unified merchant experience.

• The reporting structure would typically involve a UX Lead, Design Manager, or Product Manager overseeing the content function. Methodology:

• Salla likely employs agile methodologies for product development, emphasizing iterative design, rapid prototyping, and data-driven decision-making.

• A strong focus on user feedback and A/B testing is probable to validate content and design choices.

• Emphasis on creating scalable and efficient processes to support a growing merchant base.

Company Website: https://salla.com/

📝 Enhancement Note: The company culture is likely fast-paced and innovative, characteristic of successful tech startups in emerging markets. The "Tamheer" program suggests a commitment to developing local talent, fostering a supportive learning environment.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level UX Writer position, specifically designated for the "Tamheer" program. It's designed for individuals with foundational writing skills looking to gain practical experience in product development and user experience design within an e-commerce context. The role focuses on executing defined content tasks under guidance.

Reporting Structure: The UX Writer will report to a senior member of the Product or Design team, such as a UX Lead, Senior UX Designer, or Product Manager. This structure provides direct mentorship and oversight, crucial for skill development.

Operations Impact: While not a traditional "operations" role, the UX Writer's impact is significant. By creating clear and effective user interfaces, they directly influence merchant adoption, reduce customer support inquiries related to usability, improve conversion rates, and enhance the overall operational efficiency of merchants using the Salla platform. Clear content streamlines user workflows, leading to better operational outcomes for Salla's clients.

Growth Opportunities:

• Skill Specialization: Develop deep expertise in UX writing, content strategy, microcopy, and information architecture.

• Cross-functional Exposure: Gain comprehensive understanding of product management, UI/UX design, and e-commerce operations.

• Career Progression: Potential to advance to Senior UX Writer, Content Strategist, or even Product Management roles within Salla, contingent upon performance and program completion.

• Learning & Development: Access to training, workshops, and mentorship opportunities through the "Tamheer" program and Salla's internal resources.

📝 Enhancement Note: The growth path emphasizes developing specialized UX writing skills and then potentially broadening into related product or content strategy roles, leveraging the operational impact of clear communication.

🌐 Work Environment

Office Type: The role is on-site in Makkah, Saudi Arabia, suggesting a physical office environment. This typically includes collaborative workspaces, meeting rooms, and individual workstations designed to foster teamwork and productivity.

Office Location(s): Makkah, Makkah Province, Saudi Arabia. This location offers a blend of cultural significance and a growing business hub.

Workspace Context:

• Collaborative Environment: Expect an open or semi-open office layout encouraging interaction with colleagues from Product, Design, and potentially other departments.

• Tools & Technology: Access to standard office equipment and the necessary software, including Figma for design collaboration and potentially other content creation or project management tools.

• Team Interaction: Regular team meetings, design critiques, and cross-functional sync-ups will be integral to the daily workflow.

Work Schedule: Standard full-time business hours, likely Monday to Friday, with potential for flexibility depending on Salla's specific work policies. The on-site nature emphasizes in-person collaboration and integration within the office culture.

📝 Enhancement Note: The on-site requirement is key for this role, facilitating direct collaboration with design and product teams, which is essential for effective UX writing.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of application, resume, and portfolio to assess basic qualifications and writing skills.

• Skills Assessment/Test: A practical writing exercise or a short case study to evaluate UX writing abilities, clarity, conciseness, and adherence to brand voice. This might involve rewriting existing UI copy or creating copy for a new feature.

• Interviews:

  • Hiring Manager/Team Lead Interview: Discussion about your background, portfolio, understanding of UX writing principles, and motivation for joining Salla and the Tamheer program.
  • Cross-functional Interview: Potentially with a Product Manager or Product Designer to assess collaboration skills, understanding of product development, and ability to work within design tools like Figma.

• Final Interview: May involve senior leadership or HR to discuss cultural fit and long-term potential.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest, most relevant pieces that best showcase your UX writing skills.

• Showcase Process: For each piece, briefly explain the project context, your role, the problem you were solving, your thought process, and the outcome.

• Highlight Impact: If possible, quantify the impact of your writing (e.g., reduced errors, improved clarity, positive user feedback).

• Demonstrate Versatility: Include examples that show your ability to write for different UI elements (buttons, errors, onboarding) and adapt tone.

• Clarity and Conciseness: Ensure your portfolio itself is well-organized, easy to navigate, and free of errors.

Challenge Preparation:

• Understand the "Tamheer" Context: Be prepared to discuss why you are interested in this specific training program and how it aligns with your career goals.

• Familiarize Yourself with E-commerce: Understand the basics of e-commerce platforms and the challenges merchants face.

• Practice Rewriting: Take examples of existing app or website copy and practice rewriting them to be clearer, more concise, and user-friendly.

• Prepare for Figma Questions: Be ready to discuss your experience with Figma and how you would collaborate with designers.

• Articulate Your Process: Be able to explain how you approach writing for a user interface, from understanding requirements to final delivery.

📝 Enhancement Note: The interview process is structured to assess both foundational writing skills and the potential for growth within a product development team. The portfolio is paramount for demonstrating practical UX writing capabilities.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential for collaborating with Product Designers, reviewing mockups, and understanding the visual context of UI copy. Proficiency or strong familiarity is required.

• Word Processing Software: Microsoft Word, Google Docs, or similar for drafting and editing content.

• Collaboration Tools: Slack, Microsoft Teams, or similar for team communication and project updates.

Analytics & Reporting:

• While not directly responsible for analytics, an understanding of how content performance is measured (e.g., through user feedback, A/B testing results, support ticket volume) is beneficial. Familiarity with basic analytics concepts is a plus. CRM & Automation:

• No direct CRM or automation tool usage is expected for this role, but an awareness of how user communications (like emails) are sent and managed within Salla's ecosystem would be advantageous.

📝 Enhancement Note: Figma is the most critical technical skill highlighted for this role, emphasizing the collaborative nature of UX writing within a design-centric team.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and serving the needs of merchants, ensuring Salla's platform is intuitive and empowering.

• Clarity & Simplicity: A drive to communicate complex information in the most straightforward and accessible way possible.

• Collaboration: A belief in the power of teamwork, open communication, and shared problem-solving across different disciplines.

• Continuous Improvement: A dedication to iterating and refining products and processes based on feedback and data.

• Growth Mindset: Encouraging learning, skill development, and embracing new challenges.

Collaboration Style:

• Cross-functional Integration: Proactive engagement with Product Managers and Designers is key, treating them as core partners in the content creation process.

• Feedback Loops: An open culture for giving and receiving constructive feedback on copy and design to achieve the best user experience.

• Knowledge Sharing: Willingness to share insights on language, tone, and user communication best practices with the wider team.

📝 Enhancement Note: The cultural values emphasize a user-first approach, strong teamwork, and a commitment to continuous improvement, all critical for a successful product and operations environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Simplifying Complexity: The primary challenge will be translating intricate e-commerce features and business logic into simple, actionable language for merchants.

• Balancing Needs: Juggling the needs of different user segments, business goals, and design constraints while maintaining a consistent brand voice.

• Learning Curve: Adapting to a new industry, platform, and the specific operational nuances of e-commerce.

• Remote Collaboration: While this role is on-site, understanding how to effectively collaborate on content within a digital product development workflow is crucial.

Learning & Development Opportunities:

• UX Writing Mastery: Deepen expertise in UX writing best practices, content design principles, and information architecture.

• Product Development Lifecycle: Gain firsthand experience in how digital products are conceived, designed, built, and launched.

• E-commerce Domain Knowledge: Develop a strong understanding of the e-commerce landscape and the operational needs of online merchants.

• Mentorship: Benefit from guidance from experienced professionals within Salla and through the "Tamheer" program.

📝 Enhancement Note: The challenges are framed as opportunities for growth, particularly in developing specialized skills within the product operations and UX writing domains.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to simplify a complex piece of information for a specific audience. What was your process?" (Focus on your methodology, audience analysis, and outcome).

• "How would you approach writing UI copy for an error message that needs to be both informative and reassuring?" (Demonstrate empathy, clarity, and problem-solving).

• "Imagine you're given a new feature to write copy for. What are the first steps you would take, and who would you collaborate with?" (Highlight your process, cross-functional awareness, and proactive approach). Company & Culture Questions:

• "Why are you interested in UX writing, and specifically at Salla?" (Connect your passion with Salla's mission and the e-commerce industry).

• "What do you know about the Tamheer program, and how does this role fit into your career aspirations?" (Show your research and forward-thinking approach).

• "How do you handle constructive criticism on your writing?" (Emphasize your openness to feedback and collaborative spirit). Portfolio Presentation Strategy:

• Storytelling: For each portfolio piece, tell a concise story: the problem, your solution (the copy), and the result.

• Show, Don't Just Tell: Walk through the UI elements and explain the rationale behind your word choices.

• Figma Integration: If possible, show how your copy fits within the Figma designs. Explain how you'd work with designers on iterations.

• Brand Voice Consistency: Be prepared to discuss how you ensure consistency in tone and voice, even across different types of content.

📝 Enhancement Note: Preparation should focus on demonstrating practical UX writing skills, understanding of the product development process, and a genuine interest in Salla and the e-commerce domain.

📌 Application Steps

To apply for this UX Writer position:

• Submit your application through the provided link on Workable, ensuring all fields are completed accurately.

• Customize Your Resume: Tailor your resume to highlight any practical writing experience (internships, projects, freelance) and relevant skills such as strong Arabic/English writing, attention to detail, and familiarity with Figma. Use keywords from the job description.

• Prepare Your Portfolio: Curate 3-5 of your best writing samples that demonstrate UI copy, simplification of complex information, and adaptability in tone. Ensure it's easily accessible (e.g., a PDF or a simple website).

• Practice Your Pitch: Be ready to articulate your passion for UX writing, your understanding of Salla's mission, and how the "Tamheer" program aligns with your career goals. Practice explaining your portfolio pieces concisely.

• Research Salla: Understand Salla's platform, its target merchant audience, and its position in the Saudi Arabian e-commerce market. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.