UX / UI Intern

📍 Job Overview

Job Title: UX / UI Intern

Company: Intelcom

Location: Montreal, Quebec, Canada

Job Type: Full-time Internship

Category: Design / User Experience

Date Posted: April 30, 2026

Experience Level: Entry-level (Internship)

Remote Status: On-site

🚀 Role Summary

• This internship focuses on contributing to the design and development of a critical digital product, the 'driver app,' impacting daily operations across Canada.

• The role involves hands-on experience in enhancing user interfaces, refining user flows, and actively participating in the evolution of a comprehensive design system.

• Interns will collaborate closely with experienced designers and developers in a fast-paced, innovation-driven technology environment.

• This position offers a unique opportunity to apply and develop visual design and interaction design skills on real-world projects with significant user impact.

📝 Enhancement Note: While the job title is "UX/UI Intern," the responsibilities heavily lean towards UI design contributions, particularly within the context of a mobile application ('driver app') and design system maintenance. The role requires a strong visual design foundation and proficiency in Figma, aligning with UI specialist tasks.

📈 Primary Responsibilities

• Contribute to the iterative improvement of the 'driver app' by enhancing existing user flows and proposing refined UI elements, visual designs, and reusable components.

• Support the design team in elevating the overall aesthetic appeal and user experience of the application through thoughtful visual and interaction design interventions.

• Assist in the development and ongoing maintenance of the Intelcom design system, including the creation, refinement, and documentation of design components, patterns, and visual guidelines.

• Collaborate closely with senior designers and software developers to ensure seamless translation of design concepts into functional, production-ready features.

• Participate actively in design reviews, providing constructive feedback and iterating on designs based on technical constraints, user needs, and business objectives.

• Strengthen foundational visual design principles, including effective application of color palettes, spacing, typography, iconography, and layout to create cohesive and visually appealing interfaces.

• Stay abreast of current UI design trends, emerging tools, and best practices to foster continuous innovation and improvement in product experience.

• Engage in daily or regular communication with pan-Canadian stakeholders to gather insights and present design progress.

📝 Enhancement Note: The responsibilities emphasize hands-on design work, focusing on UI elements, user flows, and design system contributions. The requirement for daily communication with pan-Canadian stakeholders suggests a need for strong presentation and collaboration skills, even at the intern level.

🎓 Skills & Qualifications

Education: Currently pursuing a degree in UX/UI Design, Graphic Design, Visual Experience Design, Computer Science, or a closely related design program.

Experience: No formal experience required, but a strong portfolio demonstrating relevant skills is crucial for consideration.

Required Skills:

• Strong visual design skills, with a demonstrated understanding of layout, color theory, typography, composition, and iconography.

• Proficiency in Figma, including practical experience with auto-layout, component creation, and variants.

• A foundational understanding of User Experience (UX) principles and the ability to apply them to user flows and UI component design.

Preferred Skills:

• Familiarity with design systems and their implementation.

• Experience with prototyping tools.

• Exposure to motion design tools.

• An interest in product design at scale within a technology context.

• A passion for creating accessible, user-focused experiences.

📝 Enhancement Note: The requirements clearly prioritize practical design skills and tool proficiency (Figma) over extensive formal experience, which is typical for internship roles. The "preferred skills" offer clear guidance on areas where candidates can showcase additional value and potential for growth.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong grasp of visual design principles through curated examples of UI elements, interfaces, and visual systems.

• Showcase projects that highlight your ability to improve existing user flows or propose enhanced UI elements, illustrating your problem-solving approach.

• Include examples of component design and documentation, if available, to showcase understanding of design system contributions.

Process Documentation:

• Ideally, include case studies that briefly outline your design process, from understanding requirements to delivering final UI designs.

• For design system contributions, clearly articulate the problem, the proposed solution (component design), and its intended application.

• Focus on how your design decisions contribute to a cohesive and user-friendly experience, even in smaller project components.

📝 Enhancement Note: For an internship role, the portfolio is paramount. The emphasis is on demonstrating foundational visual design skills, Figma proficiency, and an understanding of UI principles and design system concepts, rather than extensive real-world project experience or complex process documentation.

💵 Compensation & Benefits

Salary Range: As an internship position, compensation is typically provided as an hourly wage or a fixed stipend. Based on industry standards for UX/UI Internships in Montreal, Quebec, Canada, a range of CAD $18 - $25 per hour is common for roles requiring Figma proficiency and design system exposure.

Benefits:

• Paid internship experience, providing valuable professional development.

• Opportunity to work on impactful, real-world digital products used by thousands of users.

• Mentorship from experienced UX/UI designers and developers.

• Exposure to a fast-paced, innovation-driven technology environment.

• Potential for future career opportunities within Intelcom.

• Networking opportunities with industry professionals.

Working Hours: Typically a full-time commitment, aligning with standard business hours (e.g., 40 hours per week), with potential for some flexibility depending on project needs and team coordination.

📝 Enhancement Note: Salary is estimated based on typical internship rates in the Montreal tech market for design roles with specific software requirements. Benefits are inferred from typical offerings for internships at technology companies, focusing on learning, experience, and potential future employment.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Logistics / E-commerce (Last-mile delivery carrier).

Company Size: Mid-to-large enterprise, with a significant operational footprint across Canada (over 60 delivery centers).

Founded: Intelcom has been operating for a period, evolving into a leading last-mile carrier and undergoing a significant technological transformation.

Team Structure:

• The design team likely comprises experienced UX/UI designers, possibly with specializations in product design, interaction design, and visual design.

• The intern will report to a design lead or manager and work closely with a team of developers.

Methodology:

• Intelcom is focused on innovation and technological transformation, suggesting an agile or iterative approach to product development.

• Emphasis on data-driven decisions and user feedback to inform design improvements.

• Design system adoption indicates a focus on consistency, scalability, and efficiency in product development.

Company Website: [Company URL provided in input]

📝 Enhancement Note: The company description highlights Intelcom's position in the logistics and e-commerce sector and its commitment to technological advancement. This context suggests a dynamic environment where design plays a crucial role in optimizing operations and customer experience.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship role, designed for individuals early in their UX/UI design education and career path. The scope is focused on learning and contributing under guidance.

Reporting Structure: The intern will likely report to a Design Lead or Manager within the product development or technology department. They will collaborate closely with other designers and developers.

Operations Impact: While the role is an internship, the work directly impacts the 'driver app,' a critical tool for Intelcom's last-mile operations. Improvements in UI and user flows can lead to increased driver efficiency, better task management, and a smoother operational experience, indirectly contributing to the company's overall efficiency and customer satisfaction.

Growth Opportunities:

• Gain practical, hands-on experience in UX/UI design within a professional tech environment.

• Develop a strong portfolio with real-world project contributions.

• Enhance skills in Figma, design systems, and visual design principles.

• Learn about agile development processes and cross-functional team collaboration.

• Potential to be considered for future full-time roles or extended internships based on performance and business needs.

📝 Enhancement Note: This section frames the internship as a foundational step in a design career, emphasizing skill development and portfolio building. The "Operations Impact" section connects the design work to the broader business context of Intelcom's logistics operations.

🌐 Work Environment

Office Type: The role is listed as on-site, suggesting a collaborative office setting within Intelcom's Montreal Service Centre.

Office Location(s): Service Centre (Montreal) Lab, Montreal, Quebec, Canada.

Workspace Context:

• Expect a dynamic office environment conducive to collaboration, with opportunities to interact with designers, developers, and potentially other interns.

• Access to necessary design tools and technology, including Figma, will be provided.

• The workspace is likely designed to foster innovation and teamwork, enabling participation in design discussions and reviews.

Work Schedule: Aligned with typical full-time internship schedules (e.g., 40 hours/week) during standard business hours, likely Monday to Friday. Flexibility may be available, but core hours would be expected for team collaboration and meetings.

📝 Enhancement Note: The on-site requirement for an internship implies a structured learning environment where direct interaction and mentorship are prioritized. The "Workspace Context" infers standard tech office amenities and collaborative setups.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and portfolio to assess qualifications and design skills.

• Technical Interview: Likely to involve a discussion about design process, problem-solving approaches, and a deep dive into Figma proficiency. Candidates may be asked to walk through portfolio projects.

• Design Challenge (Potential): A small, timed design exercise or a take-home assignment to evaluate practical design skills and problem-solving capabilities.

• Team/Hiring Manager Interview: Assessment of cultural fit, collaboration style, motivation, and understanding of the role's responsibilities.

Portfolio Review Tips:

• Curate Selectively: Showcase 2-3 strong projects that best demonstrate your visual design skills, Figma proficiency, and understanding of UI/UX principles.

• Focus on Visuals & Process: Clearly present the visual design aspects of your work. For each project, briefly outline the problem, your role, your design process (even if simplified for academic work), and the outcome.

• Highlight Figma Skills: If possible, showcase examples of auto-layout, components, or variants within your Figma work.

• Demonstrate Understanding of Design Systems: If you have examples of contributing to or using a design system, highlight this.

• Keep it Concise: For an intern role, a clear and focused portfolio is more effective than an overly extensive one.

Challenge Preparation:

• Familiarize yourself with common UI design patterns and best practices for mobile applications.

• Practice articulating your design decisions clearly and concisely, explaining the rationale behind your choices.

• Be prepared to discuss your strengths and weaknesses in visual design and UX principles.

• Research Intelcom's business and its 'driver app' if public information is available, to understand the context of the work.

📝 Enhancement Note: This section provides actionable advice tailored to an internship application, emphasizing the portfolio's role and the types of questions and assessments candidates should anticipate.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Essential and required. Candidates must demonstrate proficiency in core Figma features like auto-layout, components, variants, and prototyping.

• Design Software: Proficiency in other design tools may be beneficial but Figma is the primary requirement.

Analytics & Reporting: Not directly applicable for this UI-focused intern role, but understanding how design impacts metrics is a plus.

CRM & Automation: Not directly applicable.

📝 Enhancement Note: Figma is explicitly called out as a required tool, highlighting its central role in the design process at Intelcom for this position.

👥 Team Culture & Values

Operations Values:

• Innovation: A commitment to staying ahead and embracing new technologies and methods.

• Collaboration: Working effectively in teams, sharing ideas, and supporting colleagues.

• User-Centricity: Designing with the end-user (drivers, in this case) in mind, aiming for accessible and efficient experiences.

• Efficiency: Streamlining processes and improving operational effectiveness through technology and design.

• Continuous Improvement: A drive to constantly refine and enhance products and processes.

Collaboration Style:

• Expect a collaborative environment where designers work closely with developers and potentially product managers.

• Openness to feedback and iterative design processes.

• Regular communication and participation in team meetings and design reviews.

📝 Enhancement Note: Values are inferred from the company's description of being "innovation-driven," "fast-moving," and focused on "technological transformation" and "customer experience."

⚡ Challenges & Growth Opportunities

Challenges:

• Adapting to a professional work environment and understanding corporate design processes.

• Translating academic design knowledge into practical, scalable solutions for a real-world application.

• Balancing creative design aspirations with technical constraints and business requirements.

Learning & Development Opportunities:

• Gaining practical experience in UI design and design system contribution.

• Mentorship from experienced design professionals.

• Developing a professional portfolio that showcases real-world project impact.

• Understanding the nuances of designing for a large-scale logistics operation.

📝 Enhancement Note: Challenges are framed from the perspective of an intern entering a professional setting, focusing on skill application and integration into a corporate workflow.

💡 Interview Preparation

Strategy Questions:

• "Tell me about a project in your portfolio where you applied visual design principles to solve a user problem." (Focus on your process, rationale, and outcomes.)

• "How would you approach improving the user flow for [specific driver app task, e.g., accepting a delivery]?" (Demonstrate your UX thinking and problem-solving approach.)

• "Describe your experience with Figma. How have you used features like auto-layout or components?" (Be ready to discuss specific examples and your comfort level.)

Company & Culture Questions:

• "Why are you interested in an internship at Intelcom specifically?" (Research Intelcom's mission, industry, and recent news.)

• "How do you approach collaboration with developers or other team members?" (Highlight teamwork and communication skills.)

Portfolio Presentation Strategy:

• Storytelling: For each project, clearly articulate the problem, your role, your design process, the solutions you implemented, and the results or learnings.

• Visual Clarity: Ensure your portfolio is visually appealing and easy to navigate. High-quality mockups and clear explanations are key.

• Figma Proficiency: Be prepared to discuss your Figma workflow and demonstrate specific features if asked.

• Conciseness: Keep your presentation focused and within the allotted time.

📝 Enhancement Note: Interview questions are tailored to assess the core competencies of a UX/UI intern: design skills, tool proficiency, problem-solving ability, and cultural fit.

📌 Application Steps

To apply for this UX/UI Intern position:

• Submit your application through the provided link on the Intelcom careers portal.

• Portfolio Customization: Ensure your portfolio specifically highlights projects demonstrating strong visual design skills, Figma proficiency, and any experience with UI elements or user flows. Consider creating a dedicated section for your best Figma work.

• Resume Optimization: Tailor your resume to emphasize your educational background in design-related programs, any relevant coursework, and any personal or academic projects that showcase your design capabilities. Use keywords from the job description.

• Interview Preparation: Practice articulating your design process and rationale for portfolio projects. Be ready to discuss your understanding of visual design principles and your experience with Figma. Prepare thoughtful questions to ask the interviewer about the team, projects, and learning opportunities.

• Company Research: Understand Intelcom's role as a logistics carrier and its focus on technological transformation. This will help you tailor your answers and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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