UX Strategist H/F

📍 Job Overview

Job Title: UX Strategist H/F

Company: NEXTON

Location: Paris, France

Job Type: Temps complet (Full-time)

Category: Design / UX Strategy

Date Posted: July 24, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Lead the definition and optimization of digital experiences by aligning business objectives with user needs and product goals.

• Drive discovery phases through comprehensive qualitative and quantitative user research to understand behaviors, needs, and pain points.

• Develop and animate co-design, ideation, and strategic alignment workshops with diverse stakeholders.

• Construct UX experience principles, roadmaps, and strategic recommendations to guide product decisions and maximize user value.

• Implement key performance indicators (KPIs) for experience tracking and continuous improvement, ensuring alignment with business objectives.

📝 Enhancement Note: This role is positioned as a senior-level UX Strategist, indicated by the 5+ years of experience requirement and the focus on strategic vision, roadmap development, and stakeholder management. The "H/F" designation signifies the role is open to all genders in French. The "Temps complet" employment type translates to full-time.

📈 Primary Responsibilities

• Define and articulate the product vision and user experience strategy in close collaboration with clients, aligning with overarching business objectives.

• Conduct in-depth discovery research, employing a mix of qualitative and quantitative methods, to uncover user insights, needs, and pain points.

• Analyze existing user journeys to identify critical friction points and opportunities for enhancing user value and product performance.

• Facilitate and lead cross-functional workshops (co-design, ideation, strategic alignment) involving Product, Design, Data, and Business teams.

• Develop comprehensive UX experience principles, strategic roadmaps, and actionable recommendations to inform and guide product development.

• Translate high-level strategic directions into concrete, coherent, and user-centric solutions in partnership with Design and Product teams.

• Establish and monitor key performance indicators (KPIs) to measure the impact of UX initiatives and foster a culture of continuous improvement.

• Maintain a proactive awareness of emerging UX trends, market innovations, and evolving user behaviors to identify new value creation opportunities.

📝 Enhancement Note: The responsibilities clearly indicate a strategic and client-facing role. The emphasis on "discovery," "analysis," "co-design," and "strategic recommendations" points to a need for strong analytical, facilitation, and strategic thinking skills. The inclusion of KPI definition highlights the role's focus on measurable impact and data-driven decision-making, crucial for revenue operations and GTM alignment.

🎓 Skills & Qualifications

Education: While specific educational qualifications are not detailed, a background in Human-Computer Interaction (HCI), Design, Psychology, Business Strategy, or a related field is typically expected for this level of UX strategy role.

Experience: A minimum of 5 years of relevant professional experience (excluding internships and apprenticeships) is required. This experience should ideally be in complex digital environments, product development, or digital transformation initiatives, specifically in roles such as UX Strategist, Lead UX, or UX Consultant.

Required Skills:

• UX Strategy: Proven ability to develop and implement comprehensive user experience strategies aligned with business goals.

• User Research: Expertise in planning and executing qualitative (interviews, usability testing) and quantitative (surveys, analytics) user research.

• User Journey Analysis: Skill in mapping, analyzing, and optimizing complex user journeys across digital touchpoints.

• User-Centered Design: Deep understanding and practical application of user-centered design principles and methodologies.

• Workshop Facilitation: Demonstrated ability to design, lead, and facilitate effective co-design, ideation, and strategic alignment workshops.

• Product Vision & Strategy: Experience in defining product visions and strategic roadmaps that drive user adoption and business growth.

• Strategic Recommendations: Ability to translate research insights into clear, actionable strategic recommendations.

• KPI Definition & Tracking: Experience in defining, measuring, and reporting on key UX performance indicators.

• Stakeholder Management: Strong capability to build consensus and communicate effectively with diverse stakeholders at various levels.

• Problem-Solving: Analytical and critical thinking skills to identify complex user and business challenges and devise effective solutions.

Preferred Skills:

• Service Design: Experience in applying service design principles to create holistic and integrated user experiences.

• Product Design: Understanding of product design processes and how UX strategy informs product development.

• Innovation: Familiarity with innovation methodologies and identifying emerging market trends.

• Agile Methodologies: Experience working within Agile development environments.

• Data Analysis: Proficiency in analyzing data to inform UX strategy and measure impact.

📝 Enhancement Note: The requirement for "5 years (hors stage et alternance)" emphasizes the need for substantial professional, hands-on experience beyond academic or early-career roles. The mention of "environnements digitaux complexes, produits ou de transformation" suggests a preference for candidates who have navigated challenging, multi-faceted projects, common in large enterprises like SNCF, Orange, and BNP Paribas.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: A portfolio showcasing at least 3-5 detailed case studies demonstrating strategic UX thinking and impact. Each case study should highlight a specific problem, the strategic approach taken, methodologies employed, and quantifiable results.

• Process Documentation: Examples of how you've documented user research findings, journey maps, strategic frameworks, and workshop outcomes.

• Strategic Deliverables: Visual representations of UX strategies, experience principles, and high-level roadmaps that you have developed.

• Impact Demonstration: Clear articulation of how your strategic contributions have led to measurable improvements in user satisfaction, engagement, conversion rates, or other relevant business metrics.

Process Documentation:

• Discovery & Research: Documentation of how you've structured and executed user discovery phases, including research plans, participant recruitment, and synthesis of findings.

• Strategic Frameworks: Examples of frameworks or methodologies used to align user needs with business objectives and inform product strategy.

• Workshop Outputs: Documentation of outputs from facilitated workshops, illustrating collaborative decision-making and alignment processes.

• Measurement & Iteration: Examples of how you've defined UX KPIs and used them to drive iterative improvements in digital experiences.

📝 Enhancement Note: For a UX Strategist role, the portfolio is critical. It needs to demonstrate strategic thinking, not just execution. Candidates should focus on showcasing their ability to connect user needs to business outcomes and illustrate their process for developing and implementing strategic roadmaps. Quantifiable results are paramount.

💵 Compensation & Benefits

Salary Range: Based on the experience level (5-10 years), location (Paris, France), and the strategic nature of the role, the estimated annual gross salary for a UX Strategist in Paris would typically range from €55,000 to €75,000. This estimate is based on industry benchmarks for senior UX/Design strategy roles in major European cities, considering the cost of living and market demand.

Benefits:

• Dynamic Communities: Access to internal communities for professional networking, knowledge sharing, and peer support.

• Skill Development: Participation in "Meet Up" events focused on enhancing specific skills relevant to UX and digital strategy.

• Training Programs: Opportunities for continuous learning and professional development through dedicated training initiatives.

• Employee Engagement: Involvement in sports and festive events designed to foster team cohesion and employee well-being.

• Sustainable Mobility Allowance: A financial allowance to support sustainable transportation methods for commuting.

• Latest Generation Phone: Provision of a modern mobile phone for professional use.

Working Hours: The role is full-time, typically aligning with standard French working hours, which are generally 35-40 hours per week. Flexibility may be offered depending on client project needs and team agreements, but the core expectation is full-time commitment.

📝 Enhancement Note: Given the role's strategic nature and the typical compensation for experienced UX professionals in Paris, the salary range is estimated. The benefits listed are common for consulting firms and tech companies in France, aiming to support employee growth, well-being, and daily commute. The "forfait mobilité durable" is a specific French initiative encouraging eco-friendly transport.

🎯 Team & Company Context

🏢 Company Culture

Industry: The company operates within the Digital Transformation, Consulting, and IT Services (ESN) sectors, focusing on innovation and digital strategy for large enterprises. NEXTON positions itself as a blend of a consulting firm, a digital factory, and an ESN, indicating a fast-paced, client-focused, and expertise-driven environment.

Company Size: With over 450 experts, NEXTON is a mid-sized company, large enough to offer diverse projects and career paths but small enough to maintain a strong sense of community and agility. This size often allows for more direct impact and closer collaboration than in very large corporations.

Founded: Founded in 2011, NEXTON has established itself as a significant player in the digital transformation space in France, demonstrating sustained growth and a solid client base. This history suggests stability and a proven track record in the market.

Team Structure:

• Operations Team Aspect 1: The UX Strategist will likely be part of a broader Design or Product team, comprising UX/UI designers, product managers, and potentially other strategists. The team size within specific projects will vary based on client needs.

• Operations Team Aspect 2: Reporting likely goes to a Head of Design, a Practice Lead for UX/Product Strategy, or a senior Project Manager, depending on the internal organizational structure. Collaboration will be cross-functional with client teams.

• Operations Team Aspect 3: Collaboration is central to NEXTON's model. The UX Strategist will work closely with client Product, Design, Data, and Business units, as well as internal NEXTON experts in development, agility, and product.

Methodology:

• Operations Process 1: Emphasis on data-driven insights derived from qualitative and quantitative user research to inform strategy.

• Operations Process 2: Application of strategic frameworks and user-centered design principles for planning and optimizing digital experiences.

• Operations Process 3: Facilitation of collaborative workshops and agile methodologies to drive consensus and accelerate innovation.

Company Website: https://www.nexton.com/ (Inferred from domain_derived)

📝 Enhancement Note: NEXTON's description as a "cabinet de conseil, la créativité d'une Factory et la dynamique d'une ESN" suggests a culture that values both strategic problem-solving, creative execution, and technical delivery. This environment is ideal for operations professionals who thrive on cross-functional collaboration and driving tangible business impact.

📈 Career & Growth Analysis

Operations Career Level: This role is at a senior or lead level within the UX and Product Strategy domain. It requires significant autonomy, strategic foresight, and the ability to influence client decisions. It’s a critical contributor role focused on shaping the strategic direction of digital products and experiences, bridging business objectives with user needs.

Reporting Structure: The UX Strategist will likely report to a senior leader within NEXTON's Design or Consulting practice, such as a Head of UX, Design Director, or a Senior Project/Program Manager overseeing client engagements. They will work directly with client stakeholders, often at management or director levels.

Operations Impact: The primary impact of this role is on shaping successful digital products and experiences that drive user adoption, satisfaction, and ultimately, business value for NEXTON's clients. This includes improving conversion rates, increasing customer loyalty, and enabling digital transformation initiatives that lead to revenue growth and operational efficiency for clients.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in specific areas of UX strategy, service design, product strategy, or digital innovation. Opportunities to lead larger, more complex client engagements.

• Leadership Development: Potential to move into a Lead UX Strategist, Practice Lead, or even a client management role, mentoring junior team members and contributing to NEXTON's strategic direction.

• Specialization: Develop specialized knowledge in particular industries (e.g., Finance, Mobility, Telecom) or methodologies (e.g., Design Thinking at scale, AI-driven UX).

• Client Relationship Management: Grow into roles that involve managing and expanding client relationships, becoming a trusted advisor.

📝 Enhancement Note: For an operations-focused candidate, this role offers a unique opportunity to influence GTM strategies by ensuring product-market fit and optimal user experience, which directly impacts adoption and revenue. Growth paths emphasize strategic leadership and client advisory roles.

🌐 Work Environment

Office Type: The role is based in Paris, France, and is described as "On-site." This suggests a primary work location within NEXTON's Paris office, which likely offers collaborative workspaces and client-meeting facilities.

Office Location(s): While a specific address isn't provided, Paris is a major metropolitan hub with excellent public transportation. Candidates should expect a professional office environment conducive to client meetings and internal team collaboration.

Workspace Context:

• Collaborative Environment: The office is expected to foster collaboration, with spaces designed for workshops, team meetings, and client presentations, essential for a consulting and factory model.

• Operations Tools and Technology: Access to standard professional tools for design, research, project management, and communication. Specific software will depend on client projects and internal standards.

• Operations Team Interaction: Frequent interaction with both internal NEXTON colleagues (designers, developers, consultants) and client teams, requiring strong communication and interpersonal skills.

Work Schedule: The standard full-time schedule (likely 35-40 hours/week) applies, with potential for some flexibility. Client demands may occasionally require adjustments, but the core is a structured work week within the Paris office.

📝 Enhancement Note: The "On-site" requirement in Paris implies a dynamic consulting environment where face-to-face collaboration with clients and colleagues is paramount. This is typical for roles focused on strategic ideation and workshop facilitation.

📄 Application & Portfolio Review Process

Interview Process:

• Process Step 1 (Initial Screening): A recruiter or hiring manager will likely conduct an initial phone screening to assess basic qualifications, experience, and cultural fit. Prepare to discuss your career trajectory and interest in NEXTON.

• Process Step 2 (Skills Assessment/Case Study): Expect a more in-depth interview, potentially including a case study or a portfolio presentation. This stage will evaluate your strategic thinking, research methodologies, and ability to articulate complex UX strategies. Be ready to walk through your portfolio and discuss your process.

• Process Step 3 (Team/Client Fit): Interviews with potential team leads, senior colleagues, or even client representatives to assess collaboration style, problem-solving approach, and how you would integrate into client project teams.

• Process Step 4 (Final Interview): A final discussion with a senior leader to confirm your fit with NEXTON's culture, strategic vision, and expectations for the role.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your most impactful projects that clearly demonstrate your UX strategy development, research, and impact.

• Structure for Impact: For each case study, clearly outline: the business challenge, user needs, your strategic approach, methodologies used, key decisions, your specific contributions, and most importantly, the quantifiable results achieved (e.g., improved conversion, user satisfaction scores, efficiency gains).

• Emphasize Process: Detail your thought process, how you synthesized research, how you translated insights into strategy, and how you collaborated with stakeholders.

• Visual Storytelling: Use visuals (wireframes, journey maps, personas, workshop outputs) to illustrate your points, but ensure they support the narrative of strategic impact rather than just aesthetics.

• Tailor to NEXTON: Research NEXTON's clients and recent projects to subtly tailor your presentation to their industry context if possible.

Challenge Preparation:

• Strategic Problem-Solving: Be prepared for hypothetical scenarios where you'll need to outline your approach to a strategic UX challenge for a given business problem. Focus on your methodology for discovery, strategy formulation, and stakeholder alignment.

• Facilitation Skills: Practice articulating how you would structure and run a workshop to achieve specific objectives.

• Business Acumen: Demonstrate an understanding of how UX strategy directly contributes to business goals, revenue, and operational efficiency.

📝 Enhancement Note: The emphasis on portfolio review and potential case studies highlights the practical, results-oriented nature of this role. Candidates must be able to clearly articulate their strategic process and demonstrate tangible business impact.

🛠 Tools & Technology Stack

Primary Tools:

• UX Research Tools: Proficiency with tools for user interviews, surveys, usability testing (e.g., UserTesting.com, SurveyMonkey, Typeform, Maze).

• Prototyping & Wireframing: Familiarity with industry-standard tools such as Figma, Sketch, Adobe XD, or Axure for creating wireframes and interactive prototypes.

• Collaboration Platforms: Experience with collaborative tools like Miro, Mural, or FigJam for remote workshops, ideation, and journey mapping.

• Project Management Software: Familiarity with tools like Jira, Asana, Trello, or Monday.com for managing project timelines and tasks.

Analytics & Reporting:

• Web Analytics: Experience with platforms like Google Analytics, Adobe Analytics for understanding user behavior and tracking KPIs.

• Data Visualization: Ability to use tools like Tableau, Power BI, or Looker Studio to create dashboards and communicate insights effectively.

CRM & Automation:

• CRM Systems: Basic understanding of CRM systems (e.g., Salesforce, HubSpot) and how UX strategy can impact CRM usage and sales/marketing effectiveness.

• Product Management Tools: Familiarity with tools that support product roadmapping and backlog management.

📝 Enhancement Note: While the specific stack isn't detailed, a UX Strategist must be proficient in a range of tools covering research, design, collaboration, and analytics. The ability to connect UX outcomes to business metrics often involves understanding CRM and analytics platforms.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user in all strategic decisions.

• Collaboration: Valuing teamwork, open communication, and co-creation across diverse teams and with clients.

• Impact-Driven: Focus on delivering measurable business value and tangible improvements through strategic initiatives.

• Continuous Learning: Embracing curiosity, staying abreast of industry trends, and actively seeking to develop new skills.

• Agility & Adaptability: Flexibility in approach to navigate evolving client needs and project landscapes.

Collaboration Style:

• Cross-functional Integration: Actively seeking to integrate UX strategy with Product, Design, Data, and Engineering teams to ensure holistic product development.

• Process Review & Feedback: Encouraging a culture of constructive feedback and iterative improvement in processes and deliverables.

• Knowledge Sharing: Proactively sharing insights, best practices, and learnings with colleagues to foster collective growth and expertise.

📝 Enhancement Note: NEXTON's culture appears to emphasize expertise, collaboration, and client success. For an operations professional, understanding how UX strategy aligns with broader business objectives and contributes to client ROI is key.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Navigating competing priorities and perspectives among various client stakeholders (business, technical, user) to build consensus.

• Driving Change: Influencing established organizational practices and mindsets to adopt user-centered approaches and strategic UX thinking.

• Measuring Impact: Quantifying the ROI of UX strategy initiatives, especially in complex or long-term projects, can be challenging.

• Staying Ahead of Trends: Continuously adapting to the rapidly evolving landscape of digital technologies, user behaviors, and design methodologies.

Learning & Development Opportunities:

• Operations Skill Advancement: Opportunities to specialize in areas like AI in UX, advanced service design, or strategic product management.

• Industry Exposure: Engaging with diverse client industries provides broad market understanding and exposure to various business models.

• Mentorship & Leadership: Potential to be mentored by senior leaders and to mentor junior strategists and designers, developing leadership capabilities.

• Community Engagement: Participating in internal communities and external events to network and learn from peers.

📝 Enhancement Note: The challenges highlight the strategic and influencing aspects of the role, common in consulting environments. Growth opportunities are geared towards deepening strategic expertise and developing leadership within the operations and design consulting space.

💡 Interview Preparation

Strategy Questions:

• Operations Question 1: "Describe a time you had to define a UX strategy for a product with conflicting business and user needs. How did you approach alignment and what was the outcome?" (Prepare with a STAR method example focusing on your strategic process, research, and stakeholder management.)

• Operations Question 2: "How do you ensure that UX strategy translates into actionable product development and delivers measurable business impact?" (Focus on your process for roadmap creation, KPI definition, and collaboration with product/dev teams.)

• Operations Question 3: "Walk us through a complex user journey you analyzed. What insights did you uncover, and how did you use them to recommend strategic improvements?" (Prepare a case study emphasizing your analytical rigor and strategic recommendations.)

Company & Culture Questions:

• Operations Question 4: "What interests you about NEXTON's approach to digital transformation and its blend of consulting, factory, and ESN?" (Research NEXTON's website, client case studies, and mission statement. Connect their values to your own.)

• Operations Question 5: "How do you foster collaboration between UX, Product, and Engineering teams to ensure a unified product vision?" (Provide examples of your collaborative style and experience working in cross-functional teams.)

• Operations Question 6: "How do you measure the success of your UX strategy beyond user satisfaction metrics, considering business objectives?" (Discuss your experience with KPIs related to conversion, retention, revenue, or operational efficiency.)

Portfolio Presentation Strategy:

• Narrative Arc: Structure your portfolio presentation with a clear beginning (challenge), middle (your strategic process and solutions), and end (quantifiable results and impact).

• Focus on Strategy: Emphasize why you made certain decisions and how your strategy addressed the core business and user problems, not just what you designed.

• Quantify Outcomes: Use data and metrics to demonstrate the tangible business value of your work. If precise numbers aren't available, use estimations or qualitative impact statements with clear reasoning.

• Engage the Audience: Be prepared to answer questions about your process, challenges, and alternative approaches. Treat it as a collaborative discussion.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a results-oriented approach, and strong collaboration skills. The ability to connect UX strategy directly to business outcomes and revenue generation will be highly valued.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on SmartRecruiters.

• Portfolio Customization: Carefully select and refine 3-5 case studies for your portfolio that best showcase your strategic UX experience, focusing on projects with clear business impact and measurable results.

• Resume Optimization: Tailor your resume to highlight keywords and responsibilities mentioned in the job description, such as "UX Strategy," "User Research," "Product Vision," "Strategic Recommendations," and "Stakeholder Management." Quantify achievements wherever possible.

• Interview Preparation: Practice articulating your strategic process, detailing your approach to user research, and preparing specific examples of how your work has driven business value. Rehearse your portfolio presentation to be concise and impactful.

• Company Research: Thoroughly research NEXTON's services, client portfolio, and company culture. Understand their positioning in the market and prepare questions that demonstrate your engagement and strategic thinking.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.