UX Researcher (TEMPORARY)

User Research International
Full-time•$55-70/hour (USD)
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<p><span style="font-size:14px;">User Research International is seeking an experienced UX Researcher (5+ years) to lead benchmarking and usability research for AI/ML, cloud, and developer-facing tools. You&#8217;ll independently design and run structured evaluations that measure usability, efficiency, and developer experience across complex technical workflows.<br><br><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Pay Range: $55-$70 an hour</b></span></span></span></p><h2><span style="font-size:14px;">Responsibilities</span></h2><ul><li><span style="font-size:14px;">Lead end-to-end benchmark and usability studies (planning &#8594; protocol design &#8594; analysis &#8594; reporting).</span></li><li><span style="font-size:14px;">Evaluate AI/ML tools, APIs, and cloud-based developer platforms.</span></li><li><span style="font-size:14px;">Collaborate with engineers, data scientists, and ML practitioners to uncover workflow friction.</span></li><li><span style="font-size:14px;">Synthesize technical feedback into clear, actionable product recommendations.</span></li><li><span style="font-size:14px;">Deliver high-quality insights while managing multiple studies with minimal oversight.</span></li></ul><h2><span style="font-size:14px;">Requirements</span></h2><ul><li><span style="font-size:14px;">5+ years of UX research experience, including independent benchmark or structured usability study ownership.</span></li><li><span style="font-size:14px;">Strong grounding in HCI, study design, and measurement frameworks.</span></li><li><span style="font-size:14px;">Experience researching developer tools, ML workflows, APIs, CLIs, or cloud platforms.</span></li><li><span style="font-size:14px;">Excellent communication skills for technical and non-technical audiences.</span></li><li><span style="font-size:14px;">Highly organized, self-directed, and comfortable working in technical environments.</span></li></ul><h2><span style="font-size:14px;">Preferred</span></h2><ul><li><span style="font-size:14px;">Familiarity with machine learning concepts, data workflows, or software engineering.</span></li></ul><span style="font-size:14px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Benefits:</b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Employer-paid Health/Vision/Dental </span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">401(k)</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Paid time off</span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:14px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Paid holidays</span></span></span></li></ul><span style="font-size:14px;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>ABOUT US&#160;</b></span></span><br><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">User Research International is a User Experience (UX) consulting research company specializing in usability testing and market research based in Kirkland, Washington. We work with some of the most recognized brands on some of the most cutting-edge technologies, and we help our clients build in-depth understanding of their customers&#8217; needs. Our culture is collaborative and we equally value people skills and technical skills. We work in a fast-paced environment with quick turn around and rich variety. Our team is passionate about enabling our clients to make their products and services more usable and accessible.&#160;</span></span><br><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">&#160;</span></span><br><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>EQUAL OPPORTUNITY EMPLOYER</b>:&#160;<i>User Research values diversity and seeks to offer a safe, respectful, enjoyable workplace for all people. User Research International provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, color, national origin, caste, sex, sexual orientation, gender identity or expression, pregnancy, age, genetic information, disability, or veteran/military status.&#160;</i></span></span></span><br>&#160;

Application Requirements

Requires 5+ years of UX research experience with a strong background in HCI and study design. Candidates must have experience researching technical workflows such as APIs, CLIs, or ML platforms.