UX Product Researcher

Bask Health
Full-time

πŸ“ Job Overview

Job Title: UX Product Researcher

Company: Bask Health

Location: Spain

Job Type: Full-Time

Category: Product Research / UX Research

Date Posted: August 25, 2026

Experience Level: Mid-Senior Level (5-10 years implied)

Remote Status: Fully Remote

πŸš€ Role Summary

  • Drive product strategy and roadmap prioritization through in-depth user understanding and evidence-based insights.

  • Conduct comprehensive qualitative and quantitative research across diverse user segments, including businesses, operators, providers, and patients within the telehealth ecosystem.

  • Champion continuous discovery practices to foster ongoing user engagement and integrate research findings seamlessly into the product development lifecycle.

  • Leverage AI-assisted research workflows to enhance efficiency and breadth of research operations and synthesis, while maintaining critical judgment.

  • Collaborate closely with Product, Design, and Engineering teams to translate ambiguous user needs into clear product opportunities and validated solutions.

πŸ“ Enhancement Note: The "UX Product Researcher" title, combined with the description emphasizing understanding user behavior, uncovering problems, and influencing product decisions, strongly indicates a role focused on driving product strategy and informing the roadmap, rather than solely validating existing designs. The mention of "5-10 years" implied experience level suggests a mid-senior role requiring strategic thinking and independent execution.

πŸ“ˆ Primary Responsibilities

  • Partner with Product and Design teams to proactively identify and prioritize high-impact research questions that guide product strategy and roadmap development.

  • Design and execute mixed-methods research studies, employing user interviews, usability testing, surveys, contextual inquiry, and concept testing to gather deep qualitative and quantitative insights.

  • Analyze and synthesize data from various sources, including product analytics, support feedback, customer conversations, and behavioral data, to form a holistic understanding of user needs and pain points.

  • Translate complex research findings into clear, actionable insights, product opportunities, and strategic recommendations for product, design, and engineering teams.

  • Establish and maintain continuous relationships with users to embed ongoing user feedback and insights into the product development process.

  • Develop and create impactful research artifacts such as journey maps, personas, and frameworks that enhance cross-functional communication and decision-making.

  • Evaluate the effectiveness of shipped product features and experiences by analyzing behavioral data and user feedback to ensure they meet user needs and business objectives.

  • Identify opportunities for AI and automation to improve healthcare workflows, while also understanding the critical role of human judgment and control.

  • Utilize AI-assisted research tools to accelerate research operations and synthesis, ensuring rigorous analysis and critical evaluation of evidence quality, bias, and validity.

  • Advocate for user needs and challenge assumptions, helping teams differentiate between stated user requests and underlying problems requiring solutions.

  • Design and implement lightweight experiments and research approaches suitable for varying levels of uncertainty, prioritizing speed and reliable answers over unnecessary process.

  • Foster a culture of evidence-based decision-making across product development teams, ensuring product decisions are grounded in user data and insights.

πŸ“ Enhancement Note: The responsibilities have been expanded to detail the specific methodologies and outcomes expected from a Product Researcher in a fast-paced tech environment. Emphasis is placed on the strategic impact of research, including roadmap influence, continuous discovery, and the integration of AI tools, which are key differentiators for this role.

πŸŽ“ Skills & Qualifications

Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Information Science, Computer Science, or a related field is typically expected for Product Researcher roles.

Experience: 5-10 years of proven experience in Product Research, UX Research, User Research, or a similar role within a digital product organization, with a strong track record of influencing product decisions.

Required Skills:

  • Product Research & UX Methodologies: Deep expertise in qualitative research methods (user interviews, usability testing, contextual inquiry, ethnographic research, concept testing) and quantitative methods (surveys, product analytics, A/B testing, behavioral data analysis).

  • Research Synthesis & Insight Generation: Proven ability to analyze large datasets, synthesize complex information from multiple sources, and translate findings into clear, actionable insights and compelling narratives.

  • Product Strategy & Roadmap Influence: Demonstrated experience in connecting research insights to product strategy, identifying unmet needs, and influencing product roadmap prioritization.

  • Cross-functional Collaboration: Excellent ability to partner effectively with Product Managers, Designers, Engineers, and other stakeholders, communicating research findings persuasively and collaboratively.

  • Pragmatic & Agile Research: Comfort working in fast-paced, ambiguous environments, with a demonstrated ability to design and execute lightweight, efficient research approaches to gain confidence quickly.

  • AI-Assisted Research Proficiency: Experience and comfort using AI tools to accelerate research workflows, with a strong understanding of critical evaluation, bias detection, and research validity.

  • Communication & Storytelling: Exceptional verbal and written communication skills, with the ability to articulate complex research findings and their implications clearly and persuasively to diverse audiences.

  • Product Judgment: Strong understanding of product development processes, design constraints, engineering realities, and business outcomes, and how research informs these.

Preferred Skills:

  • B2B SaaS & Healthcare Domain Expertise: Prior experience researching complex B2B SaaS platforms, particularly within the healthcare, telehealth, or regulated industries.

  • Marketplace/Multi-Sided Platforms: Experience researching products with multiple user types or sides of a marketplace, understanding complex ecosystem dynamics.

  • Product Analytics & Behavioral Data: Proficiency in utilizing product analytics tools and analyzing behavioral data to complement qualitative research findings.

  • Continuous Discovery Programs: Experience establishing or contributing to continuous discovery frameworks and research repositories within a growing product organization.

  • Research in Regulated Environments: Experience conducting research in privacy-sensitive or regulated environments (e.g., HIPAA, GDPR).

  • AI Product Research: Specific experience researching AI-powered products, automation technologies, or workflows involving human-AI collaboration.

πŸ“ Enhancement Note: The required and preferred skills have been detailed to reflect the specific demands of a Product Researcher role in a tech company, emphasizing both methodological breadth and strategic impact. The inclusion of AI-assisted research proficiency is a direct response to the job description's emphasis on modern tools.

πŸ“Š Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Case Studies Demonstrating Impact: A collection of 3-5 detailed case studies showcasing your research process from problem definition to measurable outcomes. Each case study should highlight how your research directly influenced product decisions, strategy, or roadmap.

  • Problem Identification & Hypothesis Formulation: Examples demonstrating your ability to identify ambiguous problems, formulate research questions, and develop testable hypotheses.

  • Methodology Selection & Justification: Clear articulation of the research methodologies (qualitative and quantitative) employed for each project and the rationale behind your choices, including any AI-assisted approaches.

  • Data Synthesis & Insight Presentation: Evidence of your ability to synthesize messy, complex data into clear, compelling insights and present them effectively to diverse stakeholders. Showcase how you translated insights into actionable recommendations.

  • Impact & Outcome Measurement: Specific examples of how your research led to tangible improvements, such as increased user adoption, improved satisfaction scores, reduced friction, or successful feature launches, ideally with quantifiable results.

  • Collaboration & Influence: Artifacts or descriptions demonstrating your collaborative process with Product, Design, and Engineering teams, and how you influenced their work.

Process Documentation:

  • Research Plan Examples: Showcase examples of well-structured research plans that outline objectives, target participants, methodologies, timelines, and key questions.

  • Synthesis Frameworks: Demonstrate how you structure and document your synthesis process, whether through affinity mapping, thematic analysis, or other structured approaches.

  • Research Repository Contribution: If applicable, provide examples of how you organized and shared research findings to build a knowledge base or research repository.

  • Iterative Design & Testing: Illustrate your involvement in iterative design processes, including how you used research to inform prototypes and evaluate them through usability testing.

πŸ“ Enhancement Note: Portfolio requirements are tailored to a Product Researcher role, focusing on demonstrating the practical application of research skills, the ability to drive product decisions, and the impact of research on business outcomes. Emphasis is placed on case studies that showcase the full research lifecycle and collaboration.

πŸ’΅ Compensation & Benefits

Salary Range: For a mid-senior level Product Researcher with 5-10 years of experience in Spain, the estimated annual salary range is €55,000 - €75,000. This range is based on recent market data for similar roles in Spain, considering the cost of living, industry benchmarks for tech companies, and the fully remote nature of the position. Factors such as specific experience, the company's funding stage, and the candidate's negotiation skills can influence the final offer.

Benefits:

  • Competitive Salary: As detailed above, reflecting experience and market value.

  • Remote Work Flexibility: Fully remote position allowing for work from anywhere within Spain, promoting work-life balance and autonomy.

  • Health & Wellness: Comprehensive health insurance, potentially including mental health support and wellness stipends, crucial for roles involving complex problem-solving.

  • Professional Development: Opportunities for continuous learning, including access to conferences, workshops, online courses, and research-specific training to stay abreast of AI and UX research advancements.

  • Stock Options/Equity: Potential for equity in a growing startup, aligning personal success with company growth.

  • Generous Paid Time Off: Ample vacation days, sick leave, and public holidays to ensure employee well-being.

  • Home Office Stipend: Financial support for setting up a productive and ergonomic home workspace.

Working Hours: Standard full-time working hours, estimated at 40 hours per week, with flexibility to accommodate research needs and cross-time zone collaboration. The company emphasizes outcomes over strict adherence to hours, allowing for adaptable schedules as long as responsibilities are met and collaboration is effective.

πŸ“ Enhancement Note: A salary range has been estimated for Spain, considering the specified experience level and remote nature. Benefits have been extrapolated based on typical offerings for remote tech roles in Europe, with a focus on professional development and work-life balance, which are attractive to researchers.

🎯 Team & Company Context

🏒 Company Culture

Industry: Healthcare Technology / Telehealth Infrastructure. Bask Health operates within a rapidly evolving sector that bridges technology and healthcare, focusing on building the foundational systems that enable modern telehealth services. This involves navigating complex regulatory environments, integrating diverse healthcare workflows, and understanding the unique needs of patients, providers, and healthcare businesses.

Company Size: Bask Health is likely a growing startup or scale-up, indicated by its focus on building infrastructure and hiring key roles like a Product Researcher. This implies a dynamic, fast-paced environment where individual contributions have a significant impact.

Founded: The company's founding date is not specified, but its mission to power modern telehealth businesses suggests it is a relatively recent venture or one that has recently pivoted to focus on this infrastructure layer, aiming to capture a growing market.

Team Structure:

  • Cross-functional Product Teams: The Product Researcher will likely be embedded within or closely collaborate with agile product teams, consisting of Product Managers, UX/UI Designers, and Software Engineers.

  • Research Community of Practice: While potentially a sole researcher initially, there's an opportunity to build or contribute to a broader research community or practice within Bask Health as the company grows.

  • Reporting: The role may report to a Head of Product, Director of Product, or a Lead Designer, depending on the current organizational structure. The emphasis is on close collaboration rather than strict hierarchical reporting.

Methodology:

  • Evidence-Based Decision Making: A core principle is to ground product decisions in user data and research findings, reducing assumptions and increasing confidence in the product roadmap.

  • Continuous Discovery & Iteration: The company values an ongoing understanding of user needs, integrating research throughout the entire product development lifecycle, from discovery to post-launch evaluation.

  • Pragmatic & Outcome-Focused Research: Research is viewed as a tool to reduce uncertainty and drive outcomes, prioritizing efficient and impactful methods over rigid processes.

  • AI Integration: Embracing AI tools to augment research capabilities, improve speed, and broaden the scope of insights, while maintaining human oversight and critical judgment.

Company Website: https://www.bask.health/ (Inferred from domain_derived)

πŸ“ Enhancement Note: The company culture and team context are inferred from Bask Health's mission, industry, and the nature of the Product Researcher role. The emphasis is on a dynamic, user-centric, and data-driven environment common in tech startups, with a specific focus on the telehealth infrastructure space.

πŸ“ˆ Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Senior level Product Researcher. It requires a solid foundation of research experience (5-10 years implied) and the ability to operate with significant autonomy. The expectation is not just to execute research but to strategically identify research opportunities, influence product direction, and contribute to the maturation of research practices within the company. This level demands strong product judgment and the capacity to connect research insights directly to business outcomes.

Reporting Structure: The Product Researcher will likely report into a Product leadership role (e.g., Head of Product, Director of Product) and work in close partnership with Product Managers and UX Designers within agile product teams. This structure facilitates direct integration of research into the product development workflow and ensures close collaboration with key decision-makers.

Operations Impact: The impact of this role is direct and significant. By ensuring that product development is grounded in a deep understanding of user needs, the Product Researcher directly influences the creation of products that solve real problems for telehealth businesses, operators, providers, and patients. This leads to more effective products, higher user adoption, improved operational efficiency for Bask's clients, and ultimately, greater business success for Bask Health through customer satisfaction and market leadership. The researcher's work will shape the product roadmap, identify new market opportunities, and validate the effectiveness of shipped features.

Growth Opportunities:

  • Research Leadership: As Bask Health grows, there is a clear opportunity to build and lead the research function, establishing best practices, mentoring junior researchers, and defining the research strategy for the company.

  • Specialization in AI/Healthcare: Deepen expertise in researching AI-powered products and complex healthcare workflows, becoming a subject matter expert in these critical areas.

  • Cross-Functional Product Strategy: Evolve into a more strategic product advisor, contributing beyond pure research to broader product strategy, market analysis, and business development initiatives.

  • Establish Research Operations: Play a key role in developing and implementing systems for continuous discovery, research repositories, and efficient research operations across the organization.

  • Impactful Product Development: Contribute to the success of a platform aiming to revolutionize telehealth, gaining experience in a high-growth, impactful industry.

πŸ“ Enhancement Note: The career growth analysis is framed around the likely trajectory of a Product Researcher in a growing tech company, emphasizing the potential to build out a function, specialize, and exert broader strategic influence. The "Operations Impact" is specifically tied to how research contributes to business success in the context of a platform company.

🌐 Work Environment

Office Type: This is a fully remote position, meaning there is no physical office requirement. Employees work from their chosen locations within Spain. This offers maximum flexibility and autonomy.

Office Location(s): The role is specified as being based in Spain, with the flexibility for the employee to work remotely from any location within the country. This allows for a broad talent pool and caters to individuals who prefer remote work arrangements.

Workspace Context:

  • Home Office Environment: Employees are expected to maintain a dedicated and productive home office setup, ensuring they have the necessary tools and a conducive environment for focused work and remote collaboration.

  • Digital Collaboration Tools: The work environment heavily relies on digital collaboration tools (e.g., Slack, Zoom, Google Workspace, project management software) to facilitate communication, teamwork, and knowledge sharing among distributed team members.

  • Asynchronous Communication: Given the remote nature and potentially distributed team, there will be a strong emphasis on asynchronous communication methods, requiring clear documentation and thoughtful messaging.

  • Scheduled Virtual Interactions: While asynchronous communication is key, regular scheduled virtual meetings (e.g., team stand-ups, research syncs, design reviews) will be crucial for real-time collaboration, brainstorming, and building team cohesion.

Work Schedule: The position is full-time, typically around 40 hours per week. However, the remote nature and focus on outcomes provide significant flexibility. Employees are expected to manage their time effectively to meet project deadlines, attend scheduled meetings, and collaborate with colleagues across different time zones within Spain. This flexibility allows for better work-life integration.

πŸ“ Enhancement Note: The work environment description is tailored to a fully remote role within a specific country, emphasizing the tools and practices necessary for effective remote collaboration and individual productivity.

πŸ“„ Application & Portfolio Review Process

Interview Process:

  • Initial Screening: A brief call with a recruiter to assess basic qualifications, interest in the role and company, and cultural fit.

  • Hiring Manager Interview: A deeper dive into your experience, research philosophy, and how you approach product challenges. Expect questions about your past projects and problem-solving approach.

  • Portfolio Presentation & Case Study: A dedicated session where you will present a selection of your best work (typically 2-3 case studies) to the hiring manager and potentially other team members. This is where you demonstrate your research process, insights, and impact.

  • Skills-Based Exercise/Take-Home Assignment: You might be given a short assignment or a problem-solving exercise to assess your research skills, analytical thinking, and ability to generate insights from given data or scenarios. This could involve critiquing a product, outlining a research plan, or synthesizing mock data.

  • Cross-Functional Team Interviews: Interviews with Product Managers, Designers, and Engineers to assess your collaboration style, communication skills, and ability to integrate research into their workflows.

  • Final Interview: Potentially with a senior leader (e.g., Head of Product) to discuss strategic alignment, long-term vision, and final fit.

Portfolio Review Tips:

  • Curate for Impact: Select case studies that best demonstrate your ability to drive product decisions and deliver measurable outcomes. Focus on the "why" and "so what" of your research.

  • Structure Your Narrative: For each case study, clearly articulate: the problem/opportunity, your research questions/hypotheses, your methodology (and why), your key findings/insights, and the resulting actions/impact.

  • Highlight Collaboration: Show how you worked with Product and Design. Include examples of how you translated findings into actionable recommendations and how those were received or implemented.

  • Demonstrate Pragmatism: Showcase instances where you adapted your research approach based on constraints (time, resources) and still delivered valuable insights.

  • Quantify Impact: Where possible, include metrics that demonstrate the success of product changes influenced by your research. If direct quantification is difficult, articulate the qualitative impact clearly.

  • Prepare for Questions: Anticipate questions about your choices, challenges faced, and how you would approach different types of research problems.

  • AI Tool Integration: Be ready to discuss how you've leveraged AI tools in your research process, focusing on the benefits and your critical oversight.

Challenge Preparation:

  • Understand Bask Health: Research Bask Health's mission, product, target users (telehealth businesses, operators, providers, patients), and the competitive landscape.

  • Think Like a Product Researcher: Practice breaking down ambiguous problems, identifying key user segments, and outlining potential research approaches.

  • Prepare for "How Would You Research X?" Questions: Be ready to discuss how you'd research a specific feature, user pain point, or market opportunity relevant to Bask's domain.

  • Focus on Process & Outcomes: For any exercise, emphasize your thought process, the rationale behind your decisions, and how you would measure success.

  • Articulate Your Research Philosophy: Be ready to discuss your approach to research, what you believe makes effective research, and your stance on ethical considerations and bias.

πŸ“ Enhancement Note: This section provides a detailed breakdown of a typical interview process for a Product Researcher role in a tech company, with specific advice tailored to presenting a research portfolio and preparing for potential challenges, including the integration of AI tools and domain-specific considerations.

πŸ›  Tools & Technology Stack

Primary Tools:

  • Research Platforms & Tools: Tools for conducting interviews, usability testing, surveys, and managing research participants (e.g., UserTesting.com, Lookback, Maze, SurveyMonkey, Typeform, Qualtrics).

  • Prototyping Tools: Familiarity with tools used for creating and testing prototypes (e.g., Figma, Sketch, Adobe XD).

  • AI-Assisted Research Tools: Experience with emerging AI tools for transcription, synthesis, analysis, and insight generation (e.g., Dovetail, Condens, Dovetail's AI features, or other generative AI platforms for research augmentation).

Analytics & Reporting:

  • Product Analytics Platforms: Proficiency in analyzing user behavior data from platforms like Google Analytics, Mixpanel, Amplitude, or Pendo.

  • Data Visualization Tools: Ability to use tools like Tableau, Power BI, or Looker Studio for presenting quantitative findings.

  • Spreadsheet Software: Strong skills in Excel or Google Sheets for data manipulation and basic analysis.

CRM & Automation:

  • CRM Systems (for customer insights): Familiarity with how CRM data (e.g., Salesforce, HubSpot) can inform user research and customer understanding.

  • Collaboration & Project Management: Tools such as Jira, Asana, Trello, or Monday.com for managing research projects and collaborating with product teams.

  • Communication Platforms: Slack, Microsoft Teams for daily team communication and collaboration.

πŸ“ Enhancement Note: The tools and technology stack are representative of what a Product Researcher would typically use, with a specific emphasis on research-specific platforms, AI augmentation tools, and product analytics.

πŸ‘₯ Team Culture & Values

Operations Values:

  • User-Centricity: A deep commitment to understanding and advocating for the needs of all users – healthcare businesses, operators, providers, and patients. Decisions are driven by user empathy and evidence.

  • Pragmatism & Efficiency: A focus on delivering impactful results efficiently. This means choosing the right research methods for the job, avoiding unnecessary complexity, and prioritizing speed when appropriate.

  • Curiosity & Continuous Learning: An inherent drive to ask "why," explore complex problems, and stay updated on the latest research methodologies, AI advancements, and trends in telehealth.

  • Collaboration & Transparency: Working closely and openly with Product, Design, and Engineering to share insights, build collective understanding, and ensure research is integrated into the product lifecycle.

  • Impact & Outcomes: A strong emphasis on demonstrating the value of research through measurable improvements in product performance, user satisfaction, and business objectives.

Collaboration Style:

  • Integrated Partnership: The Product Researcher is expected to be an integral part of product teams, working hand-in-hand with Product Managers and Designers from discovery through delivery.

  • Proactive Communication: Regularly sharing emerging insights, research plans, and findings to keep stakeholders informed and solicit feedback.

  • Facilitative Approach: Guiding discussions, synthesizing diverse perspectives, and helping teams reach consensus based on evidence.

  • Open to Feedback: Actively seeking and incorporating feedback on research approaches, findings, and deliverables from team members and stakeholders.

  • Knowledge Sharing: Contributing to a shared understanding of users and market dynamics by making research findings accessible and actionable across the organization.

πŸ“ Enhancement Note: The team culture and values are inferred from the job description's emphasis on user understanding, pragmatism, AI integration, and collaborative product development. These values are typical of innovative tech companies focused on user-centric product creation.

⚑ Challenges & Growth Opportunities

Challenges:

  • Navigating Ambiguity: The role involves tackling complex, often ill-defined problems in a rapidly evolving telehealth landscape, requiring the ability to define research scope and direction independently.

  • Balancing Research Rigor with Speed: The need to conduct thorough research while operating in a fast-paced environment demands strategic prioritization and the ability to adapt methodologies for efficiency.

  • Synthesizing Diverse User Needs: Understanding and balancing the often-conflicting needs of multiple distinct user groups (businesses, operators, providers, patients) within the telehealth ecosystem.

  • Demonstrating ROI of Research: Quantifying the impact of research on product success and business outcomes can be challenging, requiring strong analytical skills and effective communication of value.

  • Integrating AI Effectively: Leveraging AI tools responsibly and effectively, ensuring they augment rather than replace critical human judgment, while navigating potential biases and privacy concerns.

Learning & Development Opportunities:

  • Mastering AI in Research: Deepen expertise in utilizing advanced AI tools for research synthesis, analysis, and even generative research tasks, becoming a leader in this emerging area.

  • Telehealth & Healthcare Domain Expertise: Develop a profound understanding of the intricacies of the telehealth industry, its regulatory landscape, and the evolving needs of its stakeholders.

  • Establishing Research Best Practices: Contribute to building and scaling the research function at Bask Health, defining processes, repositories, and a research-driven culture.

  • Strategic Product Influence: Grow from executing research to shaping product strategy and roadmap by identifying emergent opportunities and advocating for user-centric initiatives.

  • Cross-Functional Leadership: Develop skills in leading research initiatives that span multiple product teams and influence broader company strategy.

πŸ“ Enhancement Note: Challenges and growth opportunities are derived from the role's responsibilities, the company's industry, and the inherent dynamics of a growing tech startup. The focus is on developing expertise in AI, healthcare, and strategic product leadership.

πŸ’‘ Interview Preparation

Strategy Questions:

  • "Describe a time you had to tackle a highly ambiguous product problem. How did you define the research questions, what methods did you use, and what was the outcome?" (Focus on your process for navigating ambiguity and driving clarity).

  • "How do you balance the need for rigorous research with the demands of a fast-paced product development cycle? Provide an example." (Highlight your pragmatic approach and ability to adapt methodologies).

  • "Tell me about a time your research findings challenged a team's deeply held assumptions or a proposed solution. How did you present your findings and influence the team?" (Showcase your communication, persuasion, and product judgment).

  • "How do you collaborate with Product Managers and Designers throughout the product development lifecycle? Can you give an example of a successful collaboration?" (Demonstrate your teamwork and integration skills).

  • "How would you approach researching a new feature for a telehealth platform that aims to improve patient adherence to treatment plans?" (Prepare to outline a research plan, including user segments, methods, and key questions). Company & Culture Questions:

  • "What interests you about Bask Health and our mission to power modern telehealth businesses?" (Research Bask Health's website, recent news, and understand the telehealth market).

  • "How do you see AI impacting the future of product research, and how have you incorporated AI tools into your workflow?" (Articulate your perspective on AI in research and provide concrete examples of tool usage and critical evaluation).

  • "What are your thoughts on continuous discovery, and how would you implement or contribute to it at Bask Health?" (Show your understanding of ongoing user engagement and building research systems).

  • "Describe your ideal work environment and how you thrive in a remote, collaborative setting." (Align your preferences with Bask's remote culture and team dynamics). Portfolio Presentation Strategy:

  • Storytelling: Frame each case study as a narrative: the challenge, your journey (research process), the insights discovered, and the triumphant outcome (impact).

  • Visuals: Use clear, concise visuals (screenshots, diagrams, charts) to illustrate your process and findings. Avoid text-heavy slides.

  • Focus on Impact: Dedicate significant time to explaining the impact of your research. Quantify where possible, and clearly articulate the qualitative benefits.

  • Be Ready for Deep Dives: Prepare to answer detailed questions about your methodological choices, data analysis, synthesis process, and stakeholder interactions for each presented case study.

  • Showcase AI Integration: If applicable, highlight how AI tools were used in a case study, emphasizing the benefits to speed, breadth, or depth, and your role in ensuring validity.

  • Connect to Bask Health: Where possible, subtly connect your past work or insights to the challenges and opportunities Bask Health faces in the telehealth space.

πŸ“ Enhancement Note: Interview preparation advice is designed to help candidates anticipate specific types of questions, research the company effectively, and present their portfolio compellingly, with a particular focus on AI integration and the telehealth domain.

πŸ“Œ Application Steps

To apply for this UX Product Researcher position:

  • Submit your application through the Workable platform link provided.

  • Tailor your Resume: Highlight experience in product research, UX research, qualitative and quantitative methodologies, data synthesis, and product strategy. Use keywords from the job description. Emphasize achievements with quantifiable results where possible.

  • Craft a Compelling Portfolio: Select 2-3 of your strongest case studies that demonstrate your ability to tackle ambiguous problems, conduct impactful research, and influence product decisions. Ensure your portfolio clearly outlines the problem, your process, key insights, and the tangible outcomes. Be prepared to discuss your use of AI tools.

  • Prepare Your Presentation: Practice presenting your portfolio case studies concisely and engagingly. Focus on storytelling, clearly articulating your process, findings, and impact, and be ready for in-depth Q&A.

  • Research Bask Health: Thoroughly understand Bask Health's mission, product, target audience, and the telehealth industry. Prepare thoughtful questions about their product strategy, research practices, and company culture.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

The ideal candidate has a proven track record in product or UX research within a digital product organization, demonstrating the ability to turn ambiguous questions into clear product opportunities. You must possess strong analytical skills, experience with diverse research methodologies, and the ability to communicate findings effectively to cross-functional stakeholders.