UX Product Researcher

📍 Job Overview

Job Title: UX Product Researcher

Company: Bask Health

Location: New York, United States

Job Type: Full-Time

Category: Product & UX Research

Date Posted: 2026-08-25T16:22:48.778

Experience Level: 5-10 Years

Remote Status: Fully Remote (with US-based candidates preferred)

🚀 Role Summary

• Drive product strategy and roadmap decisions by uncovering deep user needs and pain points through rigorous qualitative and quantitative research.

• Act as a critical partner to Product, Design, and Engineering teams, translating ambiguous problems into clear, actionable product opportunities and validated solutions.

• Develop and maintain continuous relationships with diverse user groups, including healthcare businesses, operators, providers, and patients, to foster an ongoing, evidence-based product development cycle.

• Leverage AI-assisted research workflows and modern tools to accelerate research operations and synthesis, while maintaining critical judgment on evidence quality, bias, and validity.

📝 Enhancement Note: The "UX Product Researcher" title, combined with the description emphasizing "understanding users," "uncovering meaningful problems," and "turning evidence into better product decisions," clearly places this role within the Product Operations and UX Research domain, specifically focused on informing product strategy and development. The emphasis on diverse user groups (businesses, operators, providers, patients) and the healthcare/telehealth context suggests a complex ecosystem requiring deep user empathy and strategic insight. The mention of AI-assisted workflows points to a forward-thinking approach to research operations.

📈 Primary Responsibilities

• Partner with Product and Design leadership to proactively identify high-value research questions that address strategic product gaps and opportunities before solutions are defined.

• Design and execute a comprehensive research plan utilizing a mixed-methods approach, including user interviews, usability testing, surveys, contextual inquiry, concept testing, and analysis of behavioral data.

• Build and nurture ongoing relationships with key user segments to establish a continuous discovery process, ensuring research insights are a consistent input into product development.

• Synthesize findings from qualitative research, quantitative signals (product analytics, surveys, experiments), support feedback, and customer conversations into a holistic understanding of user behavior and unmet needs.

• Translate complex research findings into clear, compelling insights, actionable product recommendations, and prioritized opportunities that directly influence the product roadmap and strategic direction.

• Actively challenge team assumptions, guiding them to differentiate between stated user requests and the underlying, often unarticulated, problems that need solving.

• Design and implement lightweight, pragmatic experiments and research approaches tailored to the level of uncertainty, prioritizing speed and reliable answers over unnecessary research "ceremony."

• Collaborate closely with designers throughout the entire product development lifecycle, from early-stage concept exploration and prototype validation to post-launch evaluation of production experiences.

• Evaluate shipped product experiences to measure their actual impact on user behavior and outcomes, ensuring that product changes deliver tangible improvements.

• Identify strategic opportunities for AI and automation to enhance healthcare workflows, while critically assessing where human judgment and control remain essential.

• Utilize AI-assisted research tools to increase the efficiency and breadth of research operations and synthesis, while applying strong independent judgment to ensure evidence quality, mitigate bias, and maintain research validity.

• Create impactful artifacts such as journey maps, research reports, personas, and frameworks when they demonstrably improve communication and decision-making, rather than as mere deliverables.

• Develop and maintain systems for making research insights accessible, understandable, and actionable across Product, Design, Engineering, and broader company stakeholders.

📝 Enhancement Note: The responsibilities detail a proactive and strategic role, moving beyond simple usability testing. The emphasis on influencing product strategy, roadmap, and identifying unmet needs, alongside the requirement to challenge assumptions and measure impact post-launch, indicates a senior-level position with significant autonomy and influence. The specific mention of AI-assisted workflows and the complex user ecosystem (businesses, operators, providers, patients) highlights the unique demands of this role within the telehealth infrastructure space.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Computer Science, or a related field, or equivalent practical experience. Experience:

• Proven experience (5-10 years) in Product Research, UX Research, User Research, or a closely related role within a digital product organization, demonstrating a strong ability to impact product decisions.

• A robust portfolio showcasing a track record of successfully taking ambiguous product questions, determining necessary evidence, gathering it efficiently, and influencing meaningful product decisions. Required Skills:

• Qualitative Research Mastery: Deep expertise in conducting user interviews, usability testing, contextual inquiry, concept testing, and other qualitative methodologies to uncover nuanced user needs and behaviors.

• Quantitative Research Integration: Experience using quantitative signals, including surveys, product analytics, A/B testing, and behavioral data analysis, to complement and validate qualitative findings.

• Synthesis & Insight Generation: Exceptional ability to synthesize large volumes of messy, qualitative, and quantitative data into clear, compelling insights and actionable recommendations.

• Product Strategy & Impact: Strong understanding of how research connects to product strategy, design constraints, engineering capabilities, and business outcomes; ability to prioritize research efforts based on potential impact.

• Stakeholder Communication: Excellent written and verbal communication skills, with the ability to present research findings persuasively to diverse audiences, including designers, engineers, product managers, and executives.

• Pragmatic Research Approach: Demonstrated comfort with ambiguity and a pragmatic mindset, knowing when to employ rigorous investigation versus lightweight, efficient methods to gain confidence and drive decisions.

• Collaboration & Teamwork: Proven experience collaborating closely with Product and Design teams throughout the entire product development lifecycle, from discovery to post-launch evaluation.

• AI-Assisted Research Proficiency: Comfort and experience using modern AI tools to accelerate research workflows and synthesis, coupled with strong independent judgment regarding evidence quality, bias, and research validity.

• Curiosity for AI: A keen interest in understanding how AI impacts user behavior, software interfaces, and the product development process.

Preferred Skills:

• Experience in B2B SaaS, healthcare technology, telehealth platforms, fintech, or complex software marketplaces.

• Experience researching products with multiple distinct user types or complex marketplace dynamics.

• Hands-on experience working with product analytics platforms and behavioral data analysis tools.

• Experience conducting research in regulated industries or privacy-sensitive environments.

• Experience researching AI-powered products, automation features, or workflows involving human-AI collaboration.

• Experience establishing and scaling research practices, building research repositories, or implementing continuous discovery programs within a growing product organization.

📝 Enhancement Note: The "5-10 years" experience level for a Product Researcher suggests a senior individual contributor role, likely responsible for leading significant research initiatives and mentoring others. The emphasis on "proven experience" and a "strong track record" reinforces this. The required skills highlight a blend of deep qualitative expertise with the ability to integrate quantitative data and AI tools, all geared towards driving product strategy and decision-making. The preferred skills point towards specific industry knowledge that would be highly advantageous.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies Demonstrating Impact: Showcase 3-5 detailed case studies that clearly articulate complex product problems, the research questions posed, the methodologies employed (qualitative, quantitative, AI-assisted), key findings, and most importantly, the measurable impact on product decisions, user experience, or business outcomes.

• Methodological Diversity: Highlight experience across a range of research methods, including user interviews, usability testing, surveys, contextual inquiry, concept testing, and the integration of product analytics or behavioral data.

• Problem Framing & Synthesis: Provide examples of how you have taken ambiguous, ill-defined problems and framed them into researchable questions, and demonstrate your ability to synthesize messy data into clear, actionable insights and strategic recommendations.

• Cross-Functional Collaboration Evidence: Include examples or descriptions of how you have effectively collaborated with Product Managers, Designers, Engineers, and other stakeholders, illustrating your communication and influence strategies.

• AI Tool Integration: If possible, showcase projects where AI-assisted research tools were used to enhance efficiency or depth of research, explaining the specific tools and the benefits derived, while also detailing how critical judgment was maintained.

Process Documentation:

• Research Process Design: Detail your approach to designing research plans, from defining objectives and selecting appropriate methodologies to outlining participant recruitment strategies and data analysis plans.

• Workflow Integration: Explain how your research process integrates seamlessly into existing product development workflows (e.g., Agile, Lean UX), ensuring timely delivery of insights without disrupting momentum.

• Insight Dissemination Systems: Describe how you have built or contributed to systems for making research insights accessible, searchable, and actionable across product teams, potentially including research repositories, shared dashboards, or regular insight-sharing sessions.

📝 Enhancement Note: For a senior Product Researcher role, a portfolio is crucial. The emphasis here is on demonstrating impact and strategic thinking, not just listing methods. The requirement for case studies that show how research influenced decisions and led to measurable outcomes is key. The inclusion of AI tool integration and the development of systems for insight dissemination points to a desire for a researcher who can not only conduct research but also operationalize it within the organization.

💵 Compensation & Benefits

Salary Range:

• Given the "5-10 years" experience level, "New York, United States" location (even for remote), and the specialized nature of Product Research in a growing tech company, a competitive salary range is expected. Based on industry benchmarks for senior UX Product Researchers in major US tech hubs, the estimated annual salary range is $130,000 - $180,000 USD. This range can vary based on specific experience, skill set, and negotiation. Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans designed to support employee well-being.

• Generous Paid Time Off: Including vacation days, sick leave, and company holidays to promote work-life balance.

• Remote Work Stipend: A budget to help set up an effective home office workspace, ensuring productivity and comfort.

• Professional Development Budget: Funds allocated for conferences, workshops, courses, and certifications to support continuous learning and skill advancement in UX research and related fields.

• 401(k) Retirement Plan: With potential company matching contributions to aid long-term financial planning.

• Equity/Stock Options: Potential for participation in the company's growth through stock options or grants, common in growing tech startups.

• Parental Leave: Supportive policies for new parents.

Working Hours:

• Standard full-time position, typically around 40 hours per week. While remote, core collaboration hours will likely align with Eastern Time (ET) to facilitate work with East Coast-based teams. Flexibility may be offered, but consistent availability during core business hours for meetings and collaboration is expected.

📝 Enhancement Note: The salary estimation is based on standard industry compensation for a senior UX Product Researcher in the US, particularly in a high cost-of-living area like New York, even for a remote role. The benefits listed are typical for tech companies and are tailored to support a remote, professional role.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically Healthcare Technology (Healthtech) and SaaS. Bask Health operates in the critical infrastructure space for modern telehealth, enabling other businesses to deliver digital care. This positions them at the intersection of technology innovation and healthcare delivery, a rapidly evolving and impactful sector.

Company Size: Bask Health is described as a growing company. While not explicitly stated, the nature of the role and the need to "establish research practices" suggests a company that is likely past the very early startup phase but still in a growth trajectory, potentially ranging from 50-200 employees. This size often means a dynamic environment where individuals can have a significant impact but also requires adaptability.

Founded: Information on the founding date is not provided. However, the focus on building "infrastructure for modern telehealth" implies a relatively recent founding, aligning with the boom in digital health solutions.

Team Structure:

• Product & Design Centric: The role explicitly partners with Product and Design. This indicates a strong emphasis on user-centered design and product-led growth. The research function is deeply embedded within these teams.

• Cross-Functional Collaboration: Researchers are expected to work closely with Engineering and other teams, suggesting a collaborative culture where insights are shared broadly.

• Lean & Agile Environment: The mention of "lightweight experiments," "reducing uncertainty," and "fast-moving environment" points towards an agile development methodology, prioritizing speed, iteration, and evidence-based decision-making.

Methodology:

• Evidence-Based Decision Making: The core philosophy emphasizes grounding product decisions in user research and data, moving away from assumptions.

• Continuous Discovery: The goal is to build "continuous relationships with users" and make research an "ongoing input," rather than a project-based activity.

• Outcome-Focused Research: The emphasis is on "what changed because of what you learned" and answering key questions like "Are we solving a real problem?" and "Did the experience actually get better?" rather than the volume of artifacts produced.

• Pragmatism & Ambiguity Tolerance: The culture values researchers who are pragmatic, comfortable with ambiguity, and focused on delivering reliable answers quickly.

Company Website: bask.health

📝 Enhancement Note: The company context highlights a dynamic, growth-stage tech company focused on a critical and evolving sector (telehealth infrastructure). The culture appears to be highly collaborative, user-centric, and data-driven, with a strong emphasis on agile development and pragmatic, outcome-oriented research.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior Individual Contributor in the Product Research/UX Research domain. With 5-10 years of experience expected, the individual will be responsible for leading significant research initiatives, influencing product strategy, and potentially shaping the research function itself. They are expected to operate with a high degree of autonomy and strategic thinking, moving beyond tactical execution to drive product direction.

Reporting Structure: While not explicitly stated, a Senior Product Researcher typically reports into a Head of Product, Director of Product Design, or potentially a Head of Research if one exists. Given the description, reporting to a senior leader within Product or Design is most probable. The role involves close collaboration with Product Managers and Designers, indicating a peer relationship within the product development team structure.

Operations Impact: The impact of this role is directly tied to the success of Bask Health's platform. By ensuring that products are built based on a deep understanding of user needs and real-world problems, the researcher directly influences:

• Product-Market Fit: Helping to ensure the platform solves critical problems for telehealth businesses, providers, and patients.

• User Adoption & Retention: Driving the creation of intuitive, effective, and valuable user experiences that lead to higher adoption and continued use.

• Product Strategy & Roadmap Prioritization: Providing the evidence needed to make confident decisions about what to build next, what to iterate on, and what to deprioritize.

• Efficiency & Effectiveness: Identifying areas where workflows can be optimized through better product design, leading to greater efficiency for Bask's clients and end-users.

• Innovation: Uncovering unmet needs and emerging behaviors that can spark new product features or service offerings.

Growth Opportunities:

• Lead Research Initiatives: Take ownership of major research programs, defining their scope, methodology, and impact.

• Shape Research Practices: Contribute to establishing and scaling research operations, processes, and best practices within a growing company.

• Mentorship: Potentially mentor junior researchers or product team members in research methodologies.

• Specialization: Deepen expertise in specific areas, such as B2B SaaS research, healthcare workflows, AI product research, or quantitative user research.

• Transition to Management: For those interested, there could be a pathway to a Research Manager role as the team grows, involving team leadership and strategic oversight.

• Broader Product Influence: As a trusted advisor, gain deeper influence over product strategy and company direction.

📝 Enhancement Note: This analysis positions the role as a senior individual contributor with significant strategic influence. The growth opportunities highlight pathways for career advancement within both individual contributor and potential management tracks, emphasizing the potential for impact and development within a growing organization.

🌐 Work Environment

Office Type: This is a Fully Remote position. Bask Health is a distributed company, with a preference for candidates located in the United States. The company emphasizes building strong remote collaboration practices.

Office Location(s): While the role is remote, Bask Health has a presence in New York, United States. This may indicate a headquarters or a significant operational hub, but candidates are not required to be co-located. The company is open to remote employees across the US.

Workspace Context:

• Remote Collaboration Tools: Expect to heavily utilize collaboration tools such as Slack, Zoom, Google Workspace, and potentially specialized project management or research tools to connect with colleagues, share findings, and participate in discussions.

• Asynchronous Communication: Given the remote and potentially distributed nature, proficiency in asynchronous communication (clear written updates, documentation) will be as important as synchronous meetings.

• Independent Work & Self-Discipline: The role requires a high degree of self-motivation, discipline, and time management to effectively conduct research and collaborate from a remote setting.

• Focus on Outcomes: The work environment values results and impact over face-time, aligning with the "outcomes rather than research ceremony" philosophy.

Work Schedule:

• A standard full-time schedule (approx. 40 hours/week) is expected. While flexibility is inherent in remote work, candidates should be prepared to align their working hours with core business needs, especially for meetings and collaborative sessions with teams likely based in US time zones (particularly ET).

📝 Enhancement Note: The remote nature of the role is clearly defined. The emphasis is on effective remote collaboration, asynchronous communication, and self-discipline. The mention of New York as a location suggests a potential anchor for the company's operations or headquarters, but the role itself is location-agnostic within the US.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening (Recruiter/HR): A brief call to assess overall fit, understand career aspirations, and confirm basic qualifications and salary expectations.

• Hiring Manager Interview (Product/Design Leader): Deep dive into your experience, research philosophy, approach to problem-solving, and how you align with Bask Health's values and research methodology. Expect questions about past projects and challenges.

• Portfolio Review & Presentation: A dedicated session where you will present 1-2 key case studies from your portfolio. This is your opportunity to showcase your process, impact, and communication skills. Be prepared to discuss your role, the challenges, your approach, and the outcomes.

• Team Collaboration Exercise/Interview: This could involve a practical exercise (e.g., analyzing a hypothetical research problem, critiquing a design) or an interview with cross-functional team members (Product Manager, Designer, Engineer) to assess collaboration style, critical thinking, and ability to integrate research into product development.

• Final Interview (Senior Leadership): A conversation with a senior leader (e.g., Head of Product, CEO) to discuss strategic alignment, cultural fit, and long-term vision.

Portfolio Review Tips:

• Focus on Impact: For each case study, clearly articulate the problem, your specific contribution, the research methods used, key insights, and most importantly, how your work influenced product decisions and led to measurable outcomes. Quantify impact wherever possible (e.g., "led to a X% increase in user completion rate," "informed the decision to pivot from Feature A to Feature B, saving Y development hours").

• Tell a Story: Structure your presentations with a clear narrative: the context/problem, your approach, the findings, and the resolution/impact.

• Show, Don't Just Tell: Use visuals (screenshots, artifacts, data visualizations) where appropriate to illustrate your process and findings.

• Be Prepared for Deep Dives: Anticipate detailed questions about your methodology, rationale for choices, challenges faced, and how you handled disagreements or ambiguous findings.

• Demonstrate Pragmatism: Highlight instances where you adapted your research approach based on constraints (time, resources) and explain your reasoning.

• Address AI Integration: If you have relevant experience, be ready to discuss how you've used AI tools in research, the benefits, and how you maintained critical oversight.

Challenge Preparation:

• Problem Framing: Practice breaking down vague product goals or user problems into specific, researchable questions.

• Methodology Selection: Be ready to justify why you would choose certain research methods over others for a given problem and context.

• Synthesis & Recommendation: Practice synthesizing hypothetical data into clear insights and formulating actionable recommendations.

• Communication: Rehearse presenting your findings and recommendations concisely and persuasively, tailoring your message to different stakeholders.

📝 Enhancement Note: The interview process is designed to assess not just research skills but also strategic thinking, collaboration, and cultural fit. The portfolio review is critical, with a strong emphasis on demonstrating tangible impact and a pragmatic, outcome-driven approach.

🛠 Tools & Technology Stack

Primary Tools:

• Qualitative Research Platforms: Tools for conducting remote interviews and usability testing (e.g., UserTesting.com, Lookback, Maze, Dovetail for session recording and analysis).

• Survey Tools: Platforms for creating and distributing surveys (e.g., SurveyMonkey, Typeform, Google Forms).

• Analytics & Behavioral Data Tools: Experience with product analytics platforms (e.g., Amplitude, Mixpanel, Google Analytics) to understand user behavior patterns.

• AI-Assisted Research Tools: Familiarity with emerging AI tools for tasks like transcription, thematic analysis, summarization, and generating research hypotheses (specific tools will depend on what Bask Health uses, but candidates should be adaptable).

Analytics & Reporting:

• Data Visualization Tools: Ability to interpret and potentially create visualizations from analytics data to communicate trends and insights (e.g., Tableau, Looker, or native platform dashboards).

• Reporting Software: Proficiency in creating clear, concise research reports and presentations.

CRM & Automation:

• While not a primary tool for the researcher, understanding how CRM data (e.g., Salesforce, HubSpot) or customer support platforms (e.g., Zendesk) can provide valuable qualitative and quantitative signals about user behavior is beneficial.

📝 Enhancement Note: The technology stack emphasizes tools for conducting and analyzing user research, with a specific nod to AI-assisted tools. Familiarity with product analytics is also crucial, as it complements qualitative findings.

👥 Team Culture & Values

Operations Values:

• User Centricity: A deep commitment to understanding and advocating for the user (whether they are a healthcare business operator, provider, or patient) in all product decisions.

• Data-Driven Decision Making: A belief that decisions should be grounded in evidence and insights, rather than solely on assumptions or intuition.

• Pragmatism & Efficiency: A focus on delivering value quickly and effectively, avoiding unnecessary complexity or "ceremony" in processes.

• Collaboration & Transparency: Open communication and a willingness to share knowledge, findings, and challenges across teams.

• Curiosity & Continuous Learning: An environment that encourages asking questions, exploring new ideas, and staying abreast of industry trends, especially in AI and telehealth.

Collaboration Style:

• Partnership: Researchers work as close partners with Product and Design, embedded within their workflows.

• Proactive Communication: Regularly sharing emerging insights and seeking input from stakeholders to ensure alignment.

• Constructive Feedback: A culture where feedback is given and received constructively to improve products and processes.

• Cross-Functional Integration: Research findings are expected to inform decisions across Product, Design, and Engineering, fostering a shared understanding of the user.

📝 Enhancement Note: The values emphasize a user-centric, data-driven, and pragmatic approach, which is standard for successful product organizations. The collaboration style highlights close integration with product teams and a proactive, transparent approach to sharing insights.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of User Ecosystem: Understanding and balancing the needs of multiple distinct user groups (healthcare businesses, operators, providers, patients) within the telehealth infrastructure.

• Rapidly Evolving Industry: Staying current with fast-paced changes in telehealth, healthcare regulations, and AI technology.

• Balancing Rigor with Speed: Navigating the tension between conducting thorough, high-quality research and the need for rapid iteration in a fast-moving product environment.

• Establishing Research Best Practices: As a growing company, there may be opportunities to shape and formalize research processes, which can be rewarding but also challenging.

• Demonstrating ROI of Research: Consistently articulating and proving the value and impact of research to stakeholders, especially in a metrics-driven culture.

Learning & Development Opportunities:

• Deep Dive into Telehealth & Healthtech: Gain specialized knowledge and experience in a critical and growing industry.

• Expertise in AI Product Research: Develop skills in researching AI-powered products and human-AI collaboration.

• Strategic Product Influence: Hone skills in translating research into actionable product strategy and roadmap decisions.

• Process Improvement: Contribute to building scalable research operations and continuous discovery frameworks.

• Cross-Functional Acumen: Develop a strong understanding of product management, design, and engineering processes through close collaboration.

📝 Enhancement Note: The challenges are specific to the industry and the growth-stage of the company, offering opportunities for significant professional development. The learning opportunities are directly tied to the role's context and the company's strategic focus.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you identified a significant user problem that the team hadn't considered. How did you approach validating it, and what was the outcome?" (Focus on problem framing, validation methods, and impact.)

• "How do you balance the need for deep, qualitative understanding with the speed required for iterative product development?" (Showcase your pragmatic approach and understanding of mixed-methods.)

• "Imagine we're considering building a new feature to automate patient onboarding. What are the first 3 research questions you would ask, and what methods would you use to answer them?" (Demonstrate your ability to break down ambiguous problems and select appropriate research techniques.)

• "Tell me about a time your research findings conflicted with the team's initial assumptions or a strong stakeholder opinion. How did you handle it?" (Assess your communication, persuasion, and ability to advocate for user needs.) Company & Culture Questions:

• "What interests you about Bask Health's mission and the telehealth infrastructure space?" (Show your research into the company and industry.)

• "How do you see your research contributing to a company focused on B2B SaaS and healthcare technology?" (Connect your skills to Bask's specific context.)

• "Describe your ideal collaboration dynamic with Product Managers and Designers." (Align with their collaborative model.)

• "How do you ensure your research insights are heard and acted upon across different teams?" (Highlight your communication and influence strategies.) Portfolio Presentation Strategy:

• Select Impactful Projects: Choose 2-3 projects that best showcase your ability to drive product decisions and demonstrate tangible outcomes.

Prioritize projects where you can clearly articulate the problem, your process, and the impact.

• Structure Your Narrative: For each project, follow a clear story arc:

  1. The Problem/Opportunity: What was the business or user challenge?
  2. Your Role & Questions: What was your specific contribution, and what were the key research questions?
  3. Your Approach: Detail the methodologies used (qualitative, quantitative, AI-assisted) and your rationale.
  4. Key Findings & Insights: What did you learn? Make these clear and actionable.
  5. The Impact: How did your research influence product decisions, design, or business outcomes? Quantify this impact.

• Be Ready for Q&A: Anticipate questions about your methodology choices, how you handled challenges, alternative approaches you considered, and the limitations of your research.

• Highlight Pragmatism: Emphasize how you adapted your approach based on project constraints and business needs.

📝 Enhancement Note: The interview preparation focuses on assessing core research competencies, strategic thinking, problem-solving abilities, and cultural fit, with a strong emphasis on how candidates translate research into tangible business impact.

📌 Application Steps

To apply for this UX Product Researcher position:

• Submit your application through the provided link on Workable.

• Tailor Your Resume: Highlight keywords from the job description, such as "UX Research," "Product Research," "qualitative," "quantitative," "usability testing," "user interviews," "product analytics," "AI-assisted research," and any relevant industry experience (healthcare, B2B SaaS). Quantify achievements whenever possible.

• Curate Your Portfolio: Select 2-3 of your strongest case studies that best demonstrate your ability to drive product decisions and deliver measurable impact. Ensure each case study clearly outlines the problem, your approach, key insights, and the resulting outcomes. Prepare a concise narrative for presenting these.

• Research Bask Health: Understand their mission, product offerings, target users, and recent news. Familiarize yourself with the telehealth infrastructure space and the challenges it addresses.

• Prepare for Behavioral & Situational Questions: Reflect on past projects and experiences that align with the responsibilities and required skills, particularly those involving ambiguity, collaboration, influencing decisions, and using research to solve complex problems.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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