UX Product Designer GTB

📍 Job Overview

Job Title: UX Product Designer GTB

Company: Scotiabank

Location: Lima, Peru

Job Type: Full-Time

Category: Product Design / User Experience

Date Posted: 2026-08-05

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Drive the design and optimization of digital experiences for Global Transaction Banking (GTB) cash management platforms, ensuring high adoption and transactional efficiency for enterprise clients.

• Champion user-centered design principles and rigorous design research to understand customer motivations and needs, translating insights into effective, user-friendly digital solutions.

• Collaborate closely with Product Management, Engineering, Marketing, and Analytics teams to conceptualize, design, validate, and deliver impactful digital products aligned with business objectives and global banking standards.

• Act as a key advocate for continuous improvement by implementing accessible and inclusive design principles across customer interactions and digital journeys.

📝 Enhancement Note: While the title is "UX Product Designer," the responsibilities and context heavily lean towards Product Design with a strong UX focus within a financial services domain (Global Transaction Banking). The role requires a deep understanding of enterprise client needs in cash management.

📈 Primary Responsibilities

• Lead the design and evolution of digital experiences for global cash management platforms, impacting hundreds of thousands of enterprise clients daily.

• Conduct and leverage rigorous design research, usability principles, and intuitive design judgment to understand customer motivations and needs for digital financial solutions.

• Map and optimize customer journeys across multiple interaction paths, acting as the primary advocate for continuous improvement through accessible and inclusive design implementations.

• Partner effectively with Product Managers, Engineers, Marketing, Analytics, and other key stakeholders to conceptualize, design, and validate useful, appealing, and effective digital products.

• Provide continuous support and communication to the Scrum team (product managers, engineers, business units) throughout the software feature conception, development, and release lifecycle.

• Engage with developers, business units, and QA analysts to comprehend platform capabilities, communicate design specifications, and validate implementations against design intent.

• Generate clear, compelling visual deliverables that illustrate the desired customer experience and provide detailed specifications for development teams.

• Actively participate in the design community by providing constructive feedback to fellow designers, fostering a collaborative and learning-oriented environment.

• Synthesize research findings into viable product experiences, defining scope and testing needs with customers, ensuring research insights are integrated into the design.

• Drive a Lean and Agile UX approach throughout the product lifecycle, ensuring design facilitates optimal value, usability, and feasibility decisions.

• Demonstrate leadership through frequent and effective communication with stakeholders and executives regarding design strategy and product direction.

📝 Enhancement Note: The responsibilities highlight a blend of strategic design leadership, hands-on design execution, and cross-functional collaboration, typical for a mid-to-senior level Product Designer in a complex enterprise environment. The emphasis on GTB and cash management suggests a need for domain-specific understanding.

🎓 Skills & Qualifications

Education:

• Bachelor's or Master's degree in Design, Humanities, Systems Engineering, or a related field (or equivalent practical experience). Experience:

• Over 5 years of professional experience designing responsive web applications and/or native mobile applications.

• Demonstrable experience applying Design Thinking and user-centered design principles to solve complex problems.

• Experience working within and contributing to a Design System, demonstrating flexibility and understanding of its evolution. Required Skills:

• Proficiency in visual communication of concepts, ideas, and strategies through rapid visual design techniques.

• Positive, resilient, and growth-oriented personality, open to feedback and continuous improvement.

• Strong portfolio showcasing projects, roles played, and problem-solving methodologies from sketches to high-fidelity designs.

• High capacity for learning and curiosity to understand simple and complex financial solutions.

• Mastery of design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, Invision, Axure, Proto.io, or similar.

• Solid knowledge of people-centered design practices, user research, user testing, and agile frameworks.

• Ability to map customer journeys considering multiple interaction routes from discovery to completion.

• High technical understanding of front-end technologies, considering design limitations and opportunities. Preferred Skills:

• Experience designing for enterprise-level financial services, specifically in cash management or global transaction banking.

• Proven ability to influence design decisions for critical digital products used by a large customer base.

• Experience in advocating for and implementing accessible and inclusive design principles.

• Strong understanding of Lean and Agile UX methodologies.

• Demonstrated leadership in communicating design strategies to stakeholders and executives.

📝 Enhancement Note: The "5+ years" experience combined with the complexity of the domain (GTB, cash management) and the expectation to influence strategic decisions suggests this role is likely for a Senior UX Product Designer. The emphasis on a strong portfolio and specific tool proficiency (Figma, Sketch) is critical.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, showcasing a range of projects that demonstrate your design process and problem-solving abilities.

• Projects should clearly articulate your specific role, the challenges faced, the methodologies applied (e.g., Design Thinking, user research), and the evolution of the design from initial concepts to high-fidelity mockups.

• Include case studies that highlight the impact of your design decisions on user experience, adoption, and business outcomes.

• Demonstrate experience working with or contributing to Design Systems, illustrating how you maintain consistency and evolve design patterns. Process Documentation:

• Showcase examples of how you have mapped customer journeys, identifying key touchpoints and opportunities for improvement in complex financial workflows.

• Provide evidence of your user research and testing methodologies, detailing how insights were gathered, synthesized, and translated into design solutions.

• Illustrate your proficiency in agile development environments, including how you collaborate with Scrum teams and deliver design artifacts within iterative cycles.

• Demonstrate your understanding of front-end technology constraints and opportunities and how you factor these into your design process.

📝 Enhancement Note: The requirement for a portfolio that details "methods of problem-solving from sketches to high-fidelity designs" and "role played" indicates a need for a structured presentation of design thinking, user-centricity, and execution capabilities. For financial services, demonstrating an understanding of compliance, security, and scalability within designs would be beneficial.

💵 Compensation & Benefits

Salary Range:

Given the location (Lima, Peru), the experience level (5-10 years), and the specialized nature of the role (UX Product Designer for GTB in a major bank), the estimated annual salary range is PEN 90,000 - PEN 150,000. This range is based on industry benchmarks for senior design roles in financial technology and large corporations in Peru, considering the demand for specialized UX talent in the fintech and banking sectors.

Benefits:

• Comprehensive health insurance coverage, including medical, dental, and vision.

• Life insurance and disability benefits.

• Retirement savings plan or pension contributions.

• Paid time off, including vacation days, sick leave, and public holidays.

• Opportunities for professional development, training, and certifications in UX and financial technologies.

• Employee assistance programs for well-being support.

• Potential for performance-based bonuses or incentives.

• Access to Scotiabank's internal financial services and employee discounts. Working Hours:

• Standard full-time working hours, typically 40 hours per week.

• While the role is on-site, Scotiabank often offers flexibility within standard working hours, subject to team and business needs.

📝 Enhancement Note: Salary estimation is based on a combination of general Peruvian market data for senior tech roles, specific financial sector compensation trends in Lima, and the specialized nature of UX design in banking. Benefits are typical for large multinational corporations like Scotiabank.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking), specifically Global Transaction Banking (GTB). This involves complex financial operations, a strong emphasis on security, regulatory compliance, and a drive for digital transformation to enhance client services and operational efficiency.

Company Size: Large multinational corporation, indicated by Scotiabank's global presence and extensive employee base. This suggests a structured environment with established processes, resources, and opportunities for career advancement.

Founded: Scotiabank was founded in 1832, bringing a long history of financial expertise and stability. This legacy implies a culture that values tradition and reliability, while also adapting to modern technological advancements and market demands.

Team Structure:

• The role is within the "Channels & Client Delivery" unit of the "Corporate Banking" business line.

• The UX Product Designer will be part of the "Digital Channels GTB" team, focusing on the digital roadmap for enterprise clients.

• Expect a matrixed reporting structure, working closely with Product Managers, Engineers, and business stakeholders within an Agile/Scrum framework. Methodology:

• The team operates with a Lean and Agile UX approach, emphasizing iterative development, continuous feedback, and user-centricity.

• Data analysis and user research are integral to informing design decisions and validating product hypotheses.

• Workflow planning and optimization are key to improving client experiences and transactional efficiency.

• Automation and efficiency practices are likely core to the GTB's digital transformation efforts.

Company Website: https://www.scotiabank.com/

📝 Enhancement Note: The financial services industry, particularly banking, demands a high degree of precision, security, and compliance. For a UX designer, this means balancing user needs with these critical operational requirements. The "GTB" (Global Transaction Banking) focus is crucial, indicating a B2B, enterprise-client-oriented product.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Senior UX Product Designer, responsible for significant product areas and influencing strategic design decisions for critical enterprise platforms. It requires a blend of deep design expertise, strategic thinking, and leadership capabilities.

Reporting Structure: The designer will report to a Design Lead or Product Management lead within the Digital Channels GTB team. They will collaborate extensively with Product Managers, Engineers, Researchers, and other cross-functional partners.

Operations Impact: The UX Product Designer's work directly impacts the transactional efficiency, adoption rates, and overall client satisfaction for Scotiabank's enterprise customers using cash management solutions. This role is pivotal in driving digital transformation within the GTB business line, contributing to revenue growth and operational excellence by making complex financial tools more accessible and user-friendly.

Growth Opportunities:

• Specialization: Deepen expertise in financial services UX, particularly in complex B2B platforms like GTB and cash management.

• Leadership: Transition into a Lead UX Designer or Design Manager role, managing a team of designers and overseeing larger product initiatives.

• Product Strategy: Move into Product Management or a Product Strategy role, leveraging design background to define product roadmaps and vision.

• Cross-functional Mobility: Explore opportunities in areas like UX Research leadership, Service Design, or Digital Transformation consulting within Scotiabank.

• Global Exposure: Potential to work on global initiatives and collaborate with design teams across different regions within Scotiabank.

📝 Enhancement Note: The emphasis on influencing design decisions for "hundreds of thousands of clients" and the collaboration with "stakeholders and executives" points to a senior-level position with significant strategic influence and growth potential within the organization's digital transformation efforts.

🌐 Work Environment

Office Type: The role is based in Lima, Peru, and is designated as "On-site." This suggests a traditional office environment within Scotiabank's facilities in San Isidro, Lima.

Office Location(s): San Isidro, Lima, Peru. This is a prominent business district in Lima, known for its corporate offices, accessibility, and amenities.

Workspace Context:

• Expect a collaborative office setting where designers work alongside product managers, engineers, and business analysts.

• Access to standard office technology, design software licenses (Figma, Sketch, Adobe Suite), and potentially specialized UX research tools.

• Opportunities for in-person brainstorming sessions, design critiques, and team meetings to foster close collaboration and knowledge sharing.

• The environment likely adheres to corporate standards for professionalism and workplace conduct.

Work Schedule: Standard full-time business hours, likely Monday to Friday. While on-site, there may be some flexibility offered by Scotiabank regarding start and end times, contingent on team needs and project deadlines.

📝 Enhancement Note: The "On-site" requirement in a major business district like San Isidro indicates a need for candidates comfortable with a traditional office setup and in-person collaboration, which is common for roles requiring close integration with development and business teams in established financial institutions.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter screens applications and resumes for basic qualifications and alignment with role requirements.

• Hiring Manager Interview: Discussion with the hiring manager to assess experience, technical skills, cultural fit, and understanding of the role's scope.

• Portfolio Review & Design Challenge: Presentation of your portfolio, detailing your process, problem-solving approach, and project outcomes. This may be accompanied by a design challenge (e.g., a take-home assignment or a live whiteboarding session) to evaluate your design thinking and execution under pressure.

• Cross-functional Interviews: Interviews with key collaborators such as Product Managers, Engineers, or other designers to assess teamwork, communication, and technical collaboration skills.

• Final Interview: Potentially with a senior leader or executive to discuss strategic alignment and long-term potential.

Portfolio Review Tips:

• Structure Your Narrative: For each project, clearly define the problem, your role, the process you followed (research, ideation, prototyping, testing), your specific contributions, the challenges you overcame, and the measurable outcomes or impact.

• Show, Don't Just Tell: Use high-fidelity mockups, interactive prototypes, and clear visual examples to demonstrate your design skills.

• Highlight Problem-Solving: Emphasize how you approached complex problems, especially those involving enterprise financial transactions, and how your design solutions addressed user needs and business goals.

• Demonstrate Tool Proficiency: Ensure your portfolio showcases projects created with Figma, Sketch, or Adobe Creative Suite, as these are explicitly mentioned.

• Tailor to the Role: If possible, highlight projects related to financial services, B2B platforms, or complex workflow design.

Challenge Preparation:

• Understand the Domain: Familiarize yourself with Global Transaction Banking (GTB) and cash management concepts to better understand the context of the challenges.

• Practice Design Thinking: Be prepared to articulate your thought process for problem-solving, user research, ideation, and validation.

• Agile & Lean UX: Be ready to discuss how you integrate these methodologies into your design process.

• Communication: Practice presenting your work clearly and concisely, and be prepared to answer questions about your design decisions and rationale.

📝 Enhancement Note: The interview process for a Senior UX Product Designer at a large bank will likely be rigorous, with a strong emphasis on portfolio quality, demonstrable process, and the ability to collaborate within a structured, often regulated, environment. A design challenge is highly probable.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Expected to be the primary tool for design and prototyping, requiring advanced proficiency.

• Sketch: Another key tool for UI design, candidates should be comfortable with its capabilities.

• Adobe Creative Suite: Useful for asset creation, manipulation, and potentially other design tasks.

• Invision, Axure, Proto.io: Proficiency in one or more of these prototyping tools is beneficial for demonstrating a range of interaction design capabilities.

Analytics & Reporting:

• Familiarity with user analytics platforms (e.g., Google Analytics, Adobe Analytics, specialized financial analytics tools) to understand user behavior and track feature adoption.

• Ability to interpret data to inform design decisions and measure the impact of design changes. CRM & Automation:

• While not a primary tool for designers, understanding how CRM systems and workflow automation tools impact the user experience and client journey in financial services can be advantageous.

• Awareness of how digital platforms integrate with backend financial systems and APIs.

📝 Enhancement Note: The explicit mention of Figma, Sketch, and Adobe Creative Suite, along with other prototyping tools, indicates a strong requirement for hands-on design software proficiency. Understanding how to leverage analytics to inform design is crucial for demonstrating impact in a data-driven financial environment.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A core value, ensuring that all design decisions prioritize the needs and experience of enterprise clients.

• Innovation & Continuous Improvement: Encouraging a mindset of constantly seeking better ways to serve clients through digital solutions and process optimization.

• Collaboration & Teamwork: Fostering a cooperative environment where designers work effectively with product, engineering, and business teams.

• Integrity & Accountability: Upholding high standards of professionalism, ethical conduct, and taking ownership of design outcomes.

• Efficiency & Excellence: Striving for high-quality, efficient designs that contribute to the operational excellence of Scotiabank's GTB services.

Collaboration Style:

• Cross-functional Integration: Designers are expected to be deeply integrated with Product Management and Engineering, acting as a bridge between user needs and technical feasibility.

• Feedback Culture: An environment where constructive feedback is regularly exchanged during design reviews, critiques, and team discussions to refine designs.

• Knowledge Sharing: Encouraging the sharing of best practices, research findings, and design patterns within the design team and across departments.

• Agile Partnership: Working closely with Scrum teams, participating in ceremonies, and adapting designs based on development progress and feedback.

📝 Enhancement Note: Scotiabank's emphasis on customer-centricity, integrity, and efficiency aligns with typical values in the financial sector. The role of a UX Product Designer involves embodying these values by creating user-friendly, reliable, and effective digital solutions that build client trust.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Products: Designing intuitive interfaces for complex cash management and GTB services that are used by sophisticated enterprise clients.

• Balancing User Needs with Security & Compliance: Ensuring designs are user-friendly while adhering to strict financial regulations, security protocols, and data privacy standards.

• Cross-Functional Alignment: Navigating diverse stakeholder needs and priorities across Product, Engineering, Business, and Compliance departments.

• Global Standards vs. Local Needs: Adapting global design systems and strategies to meet specific regional or client segment requirements within Peru.

• Driving Adoption: Convincing enterprise users to adopt new digital tools and workflows, requiring strong user advocacy and clear value proposition in the design.

Learning & Development Opportunities:

• Domain Expertise: Deepen knowledge in Global Transaction Banking, financial markets, and enterprise software solutions.

• Advanced UX Skills: Opportunities to hone skills in areas like service design, inclusive design, advanced user research methodologies, and UX strategy.

• Leadership Development: Potential to lead design initiatives, mentor junior designers, and contribute to shaping the design practice within Scotiabank.

• Industry Exposure: Access to industry conferences, workshops, and continuous learning resources relevant to FinTech and UX design.

• Global Collaboration: Working with international teams and contributing to global product strategies.

📝 Enhancement Note: The challenges highlight the unique demands of designing for enterprise financial services, requiring a blend of user empathy, technical understanding, and an appreciation for regulatory environments. Growth opportunities are substantial for those who excel in this complex domain.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to design a complex financial product or workflow. What was your process, and what was the outcome?" (Focus on your structured approach, research, and problem-solving.)

• "How do you balance user needs with technical constraints and business requirements in your designs?" (Illustrate your negotiation and compromise skills.)

• "How have you used user research and data to inform your design decisions? Provide specific examples." (Showcase your data-driven approach and validation methods.)

• "How do you ensure your designs are accessible and inclusive, especially for enterprise users?" (Demonstrate your understanding and application of these principles.) Company & Culture Questions:

• "What interests you about Scotiabank and our Global Transaction Banking offerings?" (Research GTB and Scotiabank's digital strategy.)

• "How do you approach collaboration within a Scrum team and with cross-functional stakeholders?" (Highlight your teamwork and communication skills.)

• "Describe a situation where you had to influence stakeholders or executives with your design recommendations." (Showcase your leadership and communication abilities.) Portfolio Presentation Strategy:

• Start with the Problem: Clearly articulate the business or user problem you were trying to solve for each project.

• Define Your Role: Be explicit about your contributions, especially if it was a team project.

• Walk Through Your Process: Detail your steps from research and ideation to prototyping and testing. Use visuals to support your narrative.

• Showcase Key Decisions: Explain the rationale behind critical design choices, referencing user research or business goals.

• Quantify Impact: Whenever possible, present metrics or outcomes that demonstrate the success of your design (e.g., increased conversion, reduced errors, higher adoption).

• Be Ready for Deep Dives: Anticipate detailed questions about your design choices, tool usage, and problem-solving techniques.

📝 Enhancement Note: Interviewers will be looking for a candidate who can demonstrate not only strong design craft but also strategic thinking, business acumen, and the ability to navigate the complexities of a large financial institution. A well-prepared portfolio presentation is paramount.

📌 Application Steps

To apply for this UX Product Designer position:

• Submit your application through the official Scotiabank careers portal using the provided URL.

• Curate Your Portfolio: Select 2-3 of your most relevant projects that showcase your experience with complex workflows, enterprise clients, and financial services if possible. Ensure each case study clearly outlines the problem, your role, process, solutions, and impact.

• Tailor Your Resume: Highlight keywords from the job description such as "UX Product Designer," "GTB," "Cash Management," "Design Thinking," "Figma," "Agile," "User Research," and "Customer Journey Mapping." Quantify your achievements whenever possible.

• Prepare Your Presentation: Practice walking through your portfolio projects concisely, focusing on your problem-solving methodology and design rationale. Be ready to articulate your thought process for a design challenge.

• Research Scotiabank GTB: Understand the company's business lines, especially Global Transaction Banking, and its digital transformation initiatives to demonstrate genuine interest and alignment.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.