UX Product Designer GTB

📍 Job Overview

Job Title: UX Product Designer GTB

Company: Scotiabank

Location: Lima, Peru

Job Type: Full-time, Permanent

Category: Product Design / User Experience (UX)

Date Posted: June 5, 2026

Experience Level: 5-10 years

Remote Status: On-site

🚀 Role Summary

• Design and deliver exceptional digital experiences for Scotiabank's Corporate Banking clients, focusing on Global Transaction Banking (GTB) solutions.

• Drive high adoption and transactional primacy for digital platforms, ensuring alignment with global banking standards and digital evolution.

• Apply a deep understanding of user-centered design principles and Design Thinking methodologies to solve complex customer challenges.

• Collaborate within Agile/Scrum teams, bridging the gap between user needs, business objectives, and technical feasibility.

• Contribute to the evolution of the bank's Design System, ensuring consistency and scalability across digital products.

📝 Enhancement Note: This role is critical for enhancing the digital client experience within Scotiabank's Corporate Banking division in Peru. The "GTB" designation (Global Transaction Banking) indicates a focus on complex financial services for businesses, requiring a nuanced understanding of enterprise user needs and robust, secure digital solutions. The "Channels & Client Delivery" unit suggests a direct impact on how clients interact with and receive services from the bank digitally.

📈 Primary Responsibilities

• Develop and iterate on user flows, wireframes, mockups, and high-fidelity prototypes for web and mobile applications, ensuring intuitive and efficient user journeys.

• Conduct user research, usability testing, and gather feedback to inform design decisions and validate solutions, acting as the primary advocate for the customer.

• Collaborate closely with Product Managers, Engineers, Marketing, Analytics, and other stakeholders to define product vision, requirements, and design specifications.

• Translate complex business requirements and user needs into clear, actionable design deliverables that can be easily understood by development teams.

• Champion accessibility and inclusive design principles throughout the product development lifecycle, ensuring all users can effectively engage with digital platforms.

• Contribute to and leverage the bank's global Design System, ensuring brand consistency, design efficiency, and adherence to established standards.

• Map customer journeys across multiple interaction points, identifying pain points and opportunities for improvement in the digital experience.

• Maintain close communication with Scrum teams, providing design support during conception, development, and release phases, and validating implemented features.

• Participate actively in design critiques and provide constructive feedback to fellow designers, fostering a collaborative design culture.

• Synthesize research findings into viable product experiences, defining scope and testing needs with clients to ensure insights are integrated into designs.

• Drive Lean and Agile UX methodologies, ensuring design facilitates informed decisions regarding value, usability, and feasibility.

• Communicate design strategies and insights effectively to stakeholders and executives, demonstrating leadership and influencing product direction.

📝 Enhancement Note: The responsibilities highlight a hands-on design role with significant cross-functional collaboration, emphasizing the need for strong communication and stakeholder management skills. The focus on "customer journey mapping," "accessibility and inclusive design," and "Lean and Agile UX" points to a modern, user-centric approach to product development within a large financial institution.

🎓 Skills & Qualifications

Education: Bachelor's or Master's degree in Design, Humanities, Systems Engineering, or a related field (or equivalent practical experience).

Experience: Over 5 years of professional experience designing responsive web applications and/or native mobile applications.

Required Skills:

• Proven experience applying Design Thinking and user-centered design principles.

• Strong portfolio showcasing design projects, detailing your role, and problem-solving methodologies from sketches to high-fidelity designs.

• Proficiency in industry-standard design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, Invision, Axure, or Proto.io.

• Solid understanding of user research, user testing, and Agile/Scrum frameworks.

• Ability to map customer journeys across multiple interaction paths.

• Deep understanding of front-end technologies, considering technical limitations and opportunities during the design process.

• Ability to work within and contribute to a Design System, ensuring flexibility and evolution.

• Capacity to communicate concepts, ideas, and strategies through rapid visual design techniques.

• Experience designing for complex financial products or enterprise-level applications. Preferred Skills:

• Experience in the financial services industry, specifically in corporate banking or transaction banking.

• Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices.

• Experience with Lean UX methodologies.

• Knowledge of design system best practices and governance.

• Ability to conduct and synthesize qualitative and quantitative user research.

📝 Enhancement Note: The requirement for a strong portfolio is paramount, and candidates should prepare to articulate their design process, problem-solving approach, and the impact of their work. The emphasis on specific tools like Figma and Sketch, combined with broader UX methodologies, indicates a need for both technical proficiency and strategic design thinking. Experience in enterprise-level design and financial services is a significant advantage.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory, clearly demonstrating your design process from initial concept to final high-fidelity designs.

• Showcase specific projects where you applied Design Thinking and user-centered design principles.

• Detail your role, the problems you solved, and the methodologies used in each project.

• Include evidence of user research, usability testing, and how insights influenced design decisions.

• Projects should cover responsive web and/or native mobile application designs.

• Demonstrate proficiency with design and prototyping tools (Figma, Sketch, Adobe Creative Suite, etc.) through your portfolio work.

• Examples of contributions to or work within a Design System are highly valued. Process Documentation:

• Be prepared to discuss your personal design process, including how you approach problem definition, ideation, prototyping, testing, and iteration.

• Articulate how you integrate user feedback and research findings into your design workflow.

• Explain your experience working within Agile/Scrum methodologies and how UX integrates into these sprints.

• Describe how you collaborate with cross-functional teams (Product Management, Engineering, QA) throughout the product development lifecycle.

📝 Enhancement Note: The portfolio is not just a collection of work but a narrative of the candidate's problem-solving capabilities and design maturity. Candidates should be ready to walk through their portfolio, explaining the rationale behind their design choices and the measurable impact of their work, especially in complex financial environments.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for experienced UX Product Designers in Lima, Peru, with 5-10 years of experience in financial services, the estimated annual salary range is between PEN 80,000 and PEN 150,000. This range can vary based on specific experience, skills, and the candidate's negotiation.

Benefits:

• Permanent employment contract (Contrato Indeterminado).

• Comprehensive health insurance and benefits package, typical for a large financial institution like Scotiabank.

• Opportunities for professional development and continuous learning in UX and financial technology.

• Access to Scotiabank's global Design System and resources.

• Potential for career advancement within the organization's digital channels and client delivery units.

• Participation in a dynamic and innovative work environment focused on digital transformation.

• Contribution to impactful projects serving enterprise-level clients.

Working Hours: The standard working hours are likely 40 hours per week, typical for full-time roles in Peru. While the role is on-site, flexibility may be offered depending on team needs and project deadlines, aligning with Agile work practices.

📝 Enhancement Note: Salary estimates are based on current market data for UX Product Designers in Lima, Peru, considering the specified experience level and the industry (financial services). Benefits are inferred from standard offerings at large multinational corporations like Scotiabank and the job description's mention of a permanent contract.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking)

Company Size: Large enterprise (Scotiabank is a global financial institution with tens of thousands of employees worldwide).

Founded: 1832 (Scotiabank has a long and established history, bringing stability and extensive market knowledge).

Team Structure:

• The role is within the "Channels & Client Delivery" unit of the "Corporate Banking" business line in Peru.

• You will be part of a dedicated GTB (Global Transaction Banking) team.

• The team likely operates within an Agile/Scrum framework, collaborating closely with Product Managers, Engineers, and business stakeholders.

• Expect a matrixed reporting structure typical of large organizations, with functional reporting to design leadership and project reporting to product/Scrum teams. Methodology:

• The team embraces a customer-centric approach, leveraging Design Thinking, user research, and usability testing to inform product development.

• Agile and Lean UX methodologies are central to the team's workflow, promoting iterative design and rapid feedback loops.

• Collaboration is key, with cross-functional teams working together to deliver innovative digital solutions.

• A strong emphasis is placed on leveraging and contributing to a global Design System for consistency and efficiency.

Company Website: https://www.scotiabank.com/

📝 Enhancement Note: Scotiabank's long history suggests a culture that values stability and trust, while its focus on digital transformation indicates a forward-thinking and innovative environment. The "GTB" and "Corporate Banking" context implies a professional, results-oriented atmosphere where data-driven decisions and client satisfaction are paramount.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level UX Product Designer. It requires significant hands-on design experience, strategic thinking, and the ability to influence product direction. The responsibilities suggest a role that goes beyond pure execution, involving problem-solving, user advocacy, and cross-functional leadership within design projects.

Reporting Structure: The designer will report to design leadership within the Digital Channels & Client Delivery unit and work closely with Product Managers and Engineers within Scrum teams for specific projects. This dual reporting structure allows for both functional guidance and project-specific collaboration.

Operations Impact: The UX Product Designer will have a direct impact on the usability, adoption, and transactional success of Scotiabank's digital platforms for corporate clients. By creating effective and intuitive user experiences, the role contributes to client retention, operational efficiency for clients, and ultimately, the bank's revenue and market position in the corporate banking sector.

Growth Opportunities:

• Specialization: Deepen expertise in financial UX, corporate banking solutions, or specific areas like cash management.

• Leadership: Progress to Senior UX Product Designer, Lead UX Designer, or UX Manager roles, overseeing teams and strategy.

• Cross-functional Mobility: Transition into Product Management, UX Research, or even business analysis roles within the digital banking space.

• Global Exposure: Opportunities to work on projects with broader regional or global implications within Scotiabank's network.

• Skill Development: Continuous learning through internal training, workshops, and potential external certifications in UX, Agile, and financial technology.

📝 Enhancement Note: The role offers a clear path for growth within a large, established financial institution. The emphasis on enterprise-level digital products and specialized financial services means that developing expertise in this niche can lead to highly valuable and sought-after skills.

🌐 Work Environment

Office Type: This is an on-site role, indicating a traditional office environment within Scotiabank's Peru operations.

Office Location(s): Lima, Peru. Specifically, the address points to the Surquillo district, a well-established business and commercial area in the Lima Metropolitan Area.

Workspace Context:

• The workspace will likely be collaborative, with opportunities to interact with fellow designers, product managers, engineers, and business stakeholders.

• Expect access to standard office amenities and potentially specialized design and collaboration tools provided by Scotiabank.

• The environment will be professional, reflecting the corporate nature of a global bank, with a growing emphasis on digital innovation and agile methodologies.

• Opportunities for informal knowledge sharing and collaboration within the design community at Scotiabank Peru.

Work Schedule: The role is full-time, likely adhering to standard business hours (e.g., 9 AM to 5 PM, Monday to Friday), with potential for some flexibility based on project needs and team agreements within the Agile framework.

📝 Enhancement Note: As an on-site role in a major financial institution, the work environment is expected to be structured and professional. The location in Lima's Surquillo district suggests a modern office setting with good connectivity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or a recruiter will likely conduct an initial call to assess basic qualifications, interest, and cultural fit. Be prepared to briefly discuss your experience and motivation.

• Portfolio Review & Technical Interview: A hiring manager and/or senior designers will review your portfolio. Expect to present 1-3 key projects, detailing your design process, problem-solving approach, and the impact of your work. This stage will likely include in-depth discussions about your UX/Product Design skills, tool proficiency, and understanding of user-centered design principles.

• Cross-functional Collaboration Interview: You may meet with Product Managers, Engineers, or other stakeholders to assess your ability to collaborate effectively within an Agile/Scrum team and communicate design concepts across disciplines.

• Final Interview: Potentially a final interview with a senior leader to discuss strategic alignment, cultural fit, and overall suitability for the role and Scotiabank.

Portfolio Review Tips:

• Curate Carefully: Select projects that best showcase your skills in responsive web and mobile design, ideally within enterprise or financial contexts.

• Tell a Story: For each project, clearly articulate the problem, your role, the design process you followed (research, ideation, prototyping, testing), your specific contributions, and the outcomes or impact. Use visuals effectively.

• Highlight Problem-Solving: Emphasize how you addressed user needs and business objectives. Quantify results where possible (e.g., "improved conversion by X%", "reduced task completion time by Y%").

• Tool Proficiency: Clearly state the tools used for each project, especially Figma, Sketch, and Adobe Creative Suite.

• Design System Experience: If applicable, showcase how you've worked with or contributed to Design Systems.

• Be Prepared to Discuss: Anticipate questions about your design decisions, trade-offs you made, and how you handle feedback.

Challenge Preparation:

• Be ready for potential design challenges, which could involve a short exercise to solve a specific UX problem or a take-home assignment.

• If a challenge is given, ensure you understand the brief, manage your time effectively, and clearly document your process and rationale.

• For on-the-spot challenges, focus on demonstrating your design thinking process: defining the problem, brainstorming solutions, and outlining how you'd validate them.

📝 Enhancement Note: The interview process is designed to evaluate not only design skills but also collaboration, communication, and strategic thinking relevant to a large financial institution. A well-prepared portfolio presentation is crucial for success.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (highly probable), Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD), Invision, Axure, Proto.io.

• Collaboration: Jira, Confluence, Miro, Slack, Microsoft Teams.

• Design Systems: Familiarity with working within and contributing to established Design Systems.

Analytics & Reporting:

• Experience with analytics platforms (e.g., Google Analytics, Adobe Analytics) to understand user behavior and inform design.

• Understanding of how to interpret data from A/B testing and user feedback to drive design improvements. CRM & Automation:

• While not a direct CRM role, understanding how user data from CRM systems influences product design and user journeys is beneficial.

• Familiarity with how user interactions on digital platforms feed back into business intelligence and customer relationship management.

📝 Enhancement Note: Proficiency in Figma is almost a given for modern UX roles, but familiarity with Sketch and the Adobe Suite is also highly valued. Experience with collaboration tools and an understanding of how design integrates with analytics and CRM data is essential for a holistic approach.

👥 Team Culture & Values

Operations Values:

• Customer Centricity: A core value, driving all design decisions to ensure the best possible experience for enterprise clients.

• Collaboration: Strong emphasis on teamwork and cross-functional partnerships to achieve shared goals.

• Innovation: Encouraging new ideas and approaches to digital solutions within the banking sector.

• Excellence: Striving for high-quality design and impactful user experiences.

• Integrity & Trust: Upholding the high standards of a financial institution in all design and communication.

• Efficiency: Optimizing processes and user flows for both clients and internal teams.

Collaboration Style:

• Agile & Iterative: Working in sprints, with constant feedback loops and adaptability.

• Cross-functional: Close partnership with Product Management, Engineering, QA, and Business units.

• Data-Informed: Using research, testing, and analytics to guide design decisions.

• Design Community: Active participation in design critiques and knowledge sharing sessions.

📝 Enhancement Note: Scotiabank likely fosters a culture that balances established banking principles with a drive for digital innovation. Expect a professional environment where collaboration, data-driven insights, and a strong focus on client needs are highly valued.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for complex enterprise-level financial products requires a deep understanding of business logic, security protocols, and diverse user needs.

• Balancing the needs of various stakeholders (clients, internal business units, engineering constraints, global standards) while advocating for the user.

• Navigating the evolving landscape of digital banking and keeping pace with technological advancements and user expectations.

• Integrating user feedback and research insights effectively into iterative design cycles within a large organization.

• Ensuring design solutions are scalable, maintainable, and compliant with strict financial regulations. Learning & Development Opportunities:

• Specialized UX Training: Access to courses and workshops focused on UX for financial services, enterprise design