UX Lead / Senior UX Designer

📍 Job Overview

Job Title: UX Lead / Senior UX Designer

Company: ComplianceQuest

Location: Orlando, Florida, United States / Tampa, Florida, United States

Job Type: FULL_TIME

Category: User Experience (UX) / Product Design

Date Posted: 2026-06-26

Experience Level: Senior / Lead (10+ Years)

Remote Status: Hybrid (Requires commuting to Orlando or Tampa Bay area)

🚀 Role Summary

• Develop and execute the user experience (UX) strategy for ComplianceQuest's product suite, ensuring alignment with business objectives and end-user needs.

• Lead the design and prototyping of complex, data-rich interfaces and applications, specifically within the Salesforce ecosystem.

• Drive the adoption and governance of the Salesforce Lightning Design System (SLDS) to ensure consistency, accessibility, and usability across all ComplianceQuest products.

• Conduct comprehensive user research and usability testing to gather insights that inform data-driven design decisions and validate design concepts.

• Mentor and guide junior designers and developers on UX best practices, interaction design principles, and the effective application of design systems.

📝 Enhancement Note: This role is positioned as a "UX Lead / Senior UX Designer," indicating a dual focus on strategic leadership and hands-on design execution. The emphasis on Salesforce and SLDS suggests a specialized UX role within a platform-centric SaaS company. The hybrid requirement implies a need for on-site collaboration despite the company's remote-first nature.

📈 Primary Responsibilities

• Develop and champion the overarching UX strategy for ComplianceQuest's product roadmap, translating complex business requirements into intuitive and scalable user interfaces.

• Lead user research initiatives, including user interviews, surveys, persona development, and usability testing, to deeply understand user behaviors, needs, and pain points within enterprise compliance and quality management workflows.

• Create comprehensive design artifacts, including user flows, wireframes, interactive prototypes, and high-fidelity mockups using Figma, ensuring alignment with the Salesforce Lightning Design System (SLDS).

• Collaborate closely with Product Managers, Software Developers, QA Engineers, and other stakeholders to ensure seamless integration of UX designs into the development lifecycle and deliver cohesive, end-to-end user experiences.

• Establish and enforce design governance principles, including the development and maintenance of design systems, style guides, and accessibility standards (e.g., WCAG) to promote consistency and quality across all ComplianceQuest applications.

• Mentor and provide constructive feedback to other designers and development teams on UX/UI best practices, interaction design patterns, and the application of SLDS.

• Oversee the quality assurance of UX/UI designs, conducting design reviews and ensuring the final product meets high standards for usability, accessibility, and visual appeal.

• Design and advocate for solutions that leverage the Salesforce platform, ensuring that all designs are compliant with Salesforce best practices and enhance the native platform experience.

• Stay current with internal training requirements as outlined in the ComplianceQuest Quality Management System (CQ-QMS).

• Comply with all internal ComplianceQuest Quality and Information Security requirements.

• Fulfill any other assigned responsibilities and duties as necessary.

📝 Enhancement Note: The responsibilities highlight a strong emphasis on strategic thinking, user advocacy, and technical design execution within a specific platform (Salesforce). The inclusion of "data-heavy interfaces" and "enterprise-scale Salesforce applications" points towards a need for experience in complex B2B SaaS environments.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is typically expected for senior UX roles, or equivalent practical experience.

Experience:

• A minimum of 10 years of progressive experience in User Experience (UX) and User Interface (UI) design.

• Proven track record in a UX Lead or Senior Designer role, demonstrating leadership in design strategy and execution.

• Significant hands-on experience designing for enterprise-scale applications, particularly within the Salesforce ecosystem. Required Skills:

• UX Strategy & Vision: Ability to define and articulate a clear UX strategy that aligns with business goals and user needs for complex enterprise software.

• User Research & Usability Testing: Expertise in conducting various user research methodologies (interviews, surveys, persona creation) and usability testing to derive actionable insights and validate design decisions.

• Design & Prototyping Tools: Advanced proficiency with industry-standard design and prototyping tools, with a specific requirement for Figma.

• Salesforce Lightning Design System (SLDS): Deep understanding and practical application of SLDS principles, components, and best practices for designing within the Salesforce platform.

• Wireframing & Prototyping: Skill in creating detailed wireframes, user flows, and interactive prototypes to effectively communicate design concepts and user journeys.

• Cross-Functional Collaboration: Proven ability to partner effectively with product management, engineering, QA, and other stakeholders to deliver integrated solutions.

• Design Governance & Systems: Experience in establishing and maintaining design systems, style guides, and design governance frameworks to ensure product consistency.

• Accessibility Standards: Strong knowledge of accessibility best practices (e.g., WCAG) and experience designing inclusive user interfaces.

Preferred Skills:

• Interaction Design: Deep understanding of interaction design principles and patterns for web and enterprise applications.

• Responsive Design: Expertise in designing for various screen sizes and devices, ensuring a seamless experience across platforms.

• Front-end Development Fundamentals: Familiarity with front-end development technologies such as HTML, CSS, and JavaScript, enabling effective communication with development teams.

• UI Design: Strong visual design skills with an eye for detail, typography, color theory, and layout.

• Mentorship & Leadership: Demonstrated ability to guide, mentor, and develop other designers.

• SaaS Product Design: Experience designing for Software-as-a-Service (SaaS) platforms, particularly in the compliance, quality, or safety management domains.

📝 Enhancement Note: The "10+ years" experience requirement for a "Lead" role is substantial. Candidates should be prepared to showcase strategic leadership, team mentorship, and a deep understanding of enterprise-level UX challenges, especially within the Salesforce ecosystem. The explicit mention of Figma and SLDS means these tools are non-negotiable.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstration of UX Strategy: Showcase examples where you defined and executed UX strategy, linking it to business outcomes and user needs.

• User Research Case Studies: Present detailed case studies of user research projects, outlining methodologies used, key findings, and how these insights directly influenced design decisions.

• Salesforce/SLDS Design Examples: Include specific projects demonstrating your experience designing within the Salesforce environment and applying the Salesforce Lightning Design System (SLDS) effectively. Highlight how you maintained consistency and leveraged SLDS components.

• Complex Data Interface Design: Showcase experience designing for data-heavy interfaces, dashboards, or complex workflows where information architecture and data visualization were critical.

• Prototyping and Interaction Design: Provide examples of interactive prototypes (from Figma or similar tools) that effectively communicate user flows and interaction patterns.

Process Documentation:

• Workflow Optimization: Illustrate instances where you analyzed existing workflows and redesigned them to improve efficiency, reduce user effort, and enhance task completion rates.

• Design System Contribution: Detail your involvement in creating, contributing to, or maintaining a design system, including examples of design tokens, component libraries, and usage guidelines.

• Usability Testing Reports: Include summaries or examples of usability test reports, detailing the testing process, identified issues, and proposed design solutions.

• Accessibility Audits & Improvements: Showcase how you've identified and addressed accessibility issues in designs, ensuring compliance with relevant standards.

📝 Enhancement Note: For a Lead UX role, the portfolio should go beyond just showcasing individual screens. It needs to demonstrate strategic thinking, process ownership, and the ability to lead and mentor. Case studies that detail the "why" behind design decisions, the research process, and the impact on business metrics are crucial.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Lead with 10+ years of experience in a major Florida metropolitan area (Orlando/Tampa), the estimated annual salary range is $130,000 - $170,000 USD. This estimate accounts for the senior level, specialized Salesforce expertise, and the cost of living in Florida.

Benefits:

• Comprehensive health, dental, and vision insurance plans.

• 401(k) retirement savings plan with company matching.

• Generous Paid Time Off (PTO) and paid holidays.

• Professional development opportunities, including training, conferences, and certifications.

• Potential for performance-based bonuses.

• Employee Assistance Program (EAP).

• Opportunities to work with cutting-edge AI and cloud technologies within the compliance sector. Working Hours:

• Standard full-time position, typically 40 hours per week.

• While the company operates remotely, the hybrid nature of this role suggests core business hours with some flexibility, especially for cross-functional team collaboration and meetings.

📝 Enhancement Note: The salary range is an estimate based on data for similar roles in the specified US regions and experience level. Actual compensation may vary based on the candidate's specific qualifications, interview performance, and the company's compensation strategy. The "fully remote" nature of the company might imply some flexibility in hours, but the hybrid aspect for this role suggests a need for predictable availability during business hours.

🎯 Team & Company Context

🏢 Company Culture

Industry: Software (SaaS), Enterprise Software, Compliance Technology, Quality Management Systems, AI-Powered Solutions. ComplianceQuest operates at the intersection of regulatory compliance, quality management, and advanced technology, leveraging AI and the Salesforce platform.

Company Size: ComplianceQuest is a growing company with over 180 professionals globally, indicating a dynamic and evolving work environment. As a mid-sized company, it likely offers a blend of structured processes and opportunities for individual impact.

Founded: Founded to provide modern, cloud-native solutions for Product Lifecycle, Quality, and Safety Management, ComplianceQuest aims to transform traditional compliance and quality processes with AI and Salesforce integration.

Team Structure:

• UX/Product Design Team: While details aren't specified, a UX Lead would likely manage a small team of UX/UI designers or collaborate closely with product managers and development leads.

• Reporting: The UX Lead would likely report to a Director or VP of Product, Engineering, or Design, depending on the organizational structure.

• Cross-functional Collaboration: The role emphasizes close collaboration with Product Management, Engineering (Developers, QA), and potentially Sales and Customer Success teams to ensure a cohesive product experience.

Methodology:

• Agile Development: Given the nature of SaaS product development, it's highly probable that the company utilizes Agile methodologies, requiring UX designers to integrate seamlessly into sprint cycles.

• Data-Driven Design: The emphasis on user research, analytics, and AI suggests a strong inclination towards data-driven decision-making in product development and UX.

• Salesforce Ecosystem Integration: A core methodology involves designing and building solutions that are native to, or tightly integrated with, the Salesforce platform, adhering to its best practices and design standards.

Company Website: https://www.compliancequest.com/

📝 Enhancement Note: The company's focus on AI and Salesforce native solutions positions it as a modern, tech-forward organization. The culture likely values innovation, efficiency, and a deep understanding of enterprise customer needs in regulated industries.

📈 Career & Growth Analysis

Operations Career Level: This role is at a Senior/Lead level, requiring significant autonomy, strategic input, and the ability to mentor others. It sits at the intersection of design leadership and expert-level individual contribution.

Reporting Structure: The UX Lead will likely report to a senior leader within the Product or Engineering organization, such as a VP of Product Management, Director of UX, or Chief Product Officer. They will also work closely with cross-functional teams.

Operations Impact: The UX Lead's impact is direct and substantial, influencing the usability, adoption, and overall effectiveness of ComplianceQuest's SaaS products. By translating complex compliance requirements into intuitive user experiences, they directly contribute to customer satisfaction, product differentiation, and ultimately, revenue growth and retention. Their work ensures that users can efficiently manage critical compliance and quality processes, reducing risk and driving business value.

Growth Opportunities:

• Leadership Advancement: Potential to grow into a Head of UX or Director of Design role, managing a larger team and defining the broader product design vision.

• Specialization: Deepen expertise in enterprise SaaS UX, Salesforce ecosystem design, or AI-driven user experiences.

• Strategic Influence: Play a key role in shaping product strategy and roadmap decisions through user-centered insights and design leadership.

• Cross-functional Leadership: Opportunity to lead UX initiatives across multiple product lines or development teams.

• Industry Expertise: Become a recognized expert in UX for the GRC (Governance, Risk, and Compliance) and Quality Management software space.

📝 Enhancement Note: This role offers a clear path for leadership growth within a niche but critical software sector. The combination of UX strategy, Salesforce expertise, and team mentorship makes it a valuable position for career advancement.

🌐 Work Environment

Office Type: ComplianceQuest is described as a "fully remote company," but this specific role is designated as "Hybrid," requiring the candidate to reside within commuting distance of Tampa Bay, FL, or Orlando, FL. This suggests the existence of office hubs or co-working spaces in these areas, or a strong emphasis on in-person collaboration for local teams.

Office Location(s): While the company is remote-first, the job posting specifies a need for candidates near Tampa Bay, FL, or Orlando, FL, indicating these are key operational hubs for local employees.

Workspace Context:

• Collaborative Environment: The hybrid nature and emphasis on cross-functional collaboration suggest a workspace designed to facilitate teamwork, brainstorming, and design reviews, whether in a physical office or through robust virtual collaboration tools.

• Technology & Tools: Access to industry-standard design software (Figma), collaboration platforms, and potentially dedicated UX research tools.

• Team Interaction: Opportunities to engage directly with product managers, developers, and QA engineers, fostering a shared understanding of product goals and user needs.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week).

• The hybrid model implies a need for consistent availability during core business hours for team meetings, design critiques, and stakeholder engagements. Some flexibility may be offered, but predictability for team collaboration is key.

📝 Enhancement Note: The hybrid requirement for a predominantly remote company is a key detail. Candidates should clarify expectations regarding office presence, expected travel, and the specific benefits of the hybrid model versus a fully remote setup.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: HR or recruiter call to assess basic qualifications, experience, and cultural fit.

• Hiring Manager Interview: In-depth discussion with the UX Lead's direct manager to evaluate strategic thinking, leadership potential, and specific experience.

• Design Portfolio Review & Presentation: Candidates will be asked to present a curated selection of their work, focusing on UX strategy, research methodologies, problem-solving approaches, and outcomes. This is where the Salesforce/SLDS expertise will be heavily scrutinized.

• Technical/Skills Assessment: Potentially a design exercise or whiteboard session to assess problem-solving skills, design thinking, and proficiency with Figma or SLDS principles.

• Cross-functional Team Interviews: Meetings with Product Managers, Developers, and possibly QA to assess collaboration skills and ability to work effectively within an Agile team.

• Final Interview: Often with a senior leader (e.g., VP of Product/Engineering) for final assessment and cultural alignment.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 strong case studies that best represent your leadership, strategic thinking, user research capabilities, and experience with Salesforce/SLDS.

• Tell a Story: For each case study, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the solutions you proposed, and the measurable outcomes or impact.

• Highlight Salesforce/SLDS: Dedicate specific slides or a section to showcase your expertise with the Salesforce platform and SLDS. Explain how you leveraged it and why.

• Data & Metrics: Quantify your impact wherever possible. Use metrics related to user satisfaction, task completion rates, efficiency gains, adoption rates, or business outcomes.

• Leadership & Mentorship: If applicable, include examples of how you've led design initiatives, mentored junior designers, or influenced product strategy.

• Figma Proficiency: Be prepared to walk through your Figma files, explaining your design system usage, component libraries, and prototyping techniques.

Challenge Preparation:

• Design Exercise: Be prepared for a hypothetical design challenge, likely involving a complex data-driven scenario within a compliance or quality management context. Focus on your problem-solving process, research approach, and iterative design thinking.

• SLDS Application: The challenge may specifically test your understanding and application of SLDS.

• Presentation Skills: Practice articulating your thought process clearly and concisely, as you will likely need to present your solution and rationale.

📝 Enhancement Note: The portfolio review is critical for this role. Candidates must demonstrate not just design skills, but strategic leadership, a deep understanding of enterprise SaaS UX, and specific expertise in Salesforce and SLDS.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: This is explicitly required for design and prototyping. Candidates must be highly proficient.

• Salesforce Lightning Design System (SLDS): Essential for designing within the Salesforce ecosystem. Deep understanding and application knowledge are paramount.

• Prototyping Tools: While Figma is primary, familiarity with other prototyping tools may be beneficial.

Analytics & Reporting:

• Salesforce Analytics: Familiarity with Salesforce reporting and dashboard capabilities is crucial for understanding user behavior and product performance.

• User Analytics Tools (e.g., Google Analytics, Mixpanel, Pendo): Experience using these tools to track user engagement, feature adoption, and identify areas for UX improvement.

• Data Visualization Tools: Ability to interpret and present data effectively, potentially using tools integrated within Salesforce or standalone visualization software.

CRM & Automation:

• Salesforce Platform: The core platform ComplianceQuest builds upon. Deep understanding of its capabilities, data structures, and user interface paradigms is a significant advantage.

• Product Lifecycle Management (PLM) / Quality Management System (QMS) concepts: Familiarity with the domains ComplianceQuest serves.

📝 Enhancement Note: Proficiency with Figma and a strong command of the Salesforce Lightning Design System are non-negotiable requirements for this role. Experience with the broader Salesforce platform is also highly valued.

👥 Team Culture & Values

Operations Values:

• Innovation & AI: A drive to leverage cutting-edge technologies like AI to solve complex compliance and quality challenges.

• Customer-Centricity: A commitment to understanding and addressing the needs of enterprise customers in regulated industries.

• Collaboration & Teamwork: Emphasis on working together across departments (Product, Engineering, UX, Sales) to achieve shared goals.

• Quality & Compliance Excellence: A core value reflecting the company's mission to help organizations achieve high standards in product quality and regulatory compliance.

• Efficiency & Scalability: A focus on designing solutions that are not only effective but also efficient and scalable for enterprise use.

Collaboration Style:

• Cross-functional Integration: The role demands seamless collaboration with Product Managers to define requirements and vision, and with Developers to ensure designs are implemented effectively and efficiently.

• Iterative Design & Feedback: A culture that embraces iterative design processes, with regular feedback loops from stakeholders and end-users.

• Mentorship & Knowledge Sharing: The lead role is expected to foster a learning environment, sharing expertise and best practices with other team members.

📝 Enhancement Note: The company's values likely revolve around making complex compliance processes simpler and more efficient through technology, with a strong emphasis on collaboration and continuous improvement.

⚡ Challenges & Growth Opportunities

Challenges:

• Designing for Complexity: Translating intricate regulatory requirements and data-intensive workflows into intuitive user experiences for enterprise users.

• Salesforce Ecosystem Constraints: Designing within the specific paradigms and limitations of the Salesforce platform while pushing for innovative solutions.

• Balancing Strategic vs. Tactical: Managing both high-level UX strategy and hands-on design execution, including mentoring.

• Driving Design Governance: Ensuring consistent adoption of design systems and best practices across a growing product suite and potentially diverse development teams.

• Hybrid Work Model Management: Effectively collaborating and leading design efforts within a hybrid work setup, ensuring inclusion and clear communication.

Learning & Development Opportunities:

• Deepen Salesforce Expertise: Become a recognized expert in UX design specifically for the Salesforce platform and its evolving capabilities.

• AI in UX: Explore how AI impacts user experience design, particularly within the compliance and quality management domains.

• Leadership Skills: Develop advanced leadership, mentorship, and strategic planning skills.

• Industry Knowledge: Gain in-depth understanding of Product Lifecycle Management, Quality Management, and Safety Management domains.

• Industry Conferences: Opportunities to attend relevant UX, Salesforce, or industry-specific conferences.

📝 Enhancement Note: This role offers the chance to tackle significant design challenges in a specialized, high-value market, with ample opportunities for professional growth and leadership development.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you developed a UX strategy for a complex enterprise product. How did you align it with business goals and user needs?" (Focus on strategic thinking, alignment, and process.)

• "How do you approach user research for data-heavy interfaces? Walk me through a recent example." (Highlight research methodologies, data interpretation, and actionable insights.)

• "How would you ensure design consistency and adherence to the Salesforce Lightning Design System across multiple product teams?" (Emphasize design governance, system thinking, and collaboration.)

• "Tell me about a challenging cross-functional collaboration you experienced. How did you navigate it to achieve a successful design outcome?" (Focus on communication, negotiation, and stakeholder management.) Company & Culture Questions:

• "What excites you about ComplianceQuest's mission to transform compliance and quality management?" (Showcase research into the company's products and market.)

• "How do you see your UX leadership contributing to ComplianceQuest's growth and innovation?" (Connect your skills to the company's objectives.)

• "Describe your ideal team collaboration environment, especially within a hybrid work model." (Assess cultural fit and understanding of hybrid dynamics.) Portfolio Presentation Strategy:

• Lead with Strategy: Begin your portfolio presentation by framing your work within your UX strategy and leadership approach.

• Salesforce/SLDS Focus: Dedicate a significant portion of your presentation to your Salesforce and SLDS experience. Clearly articulate your understanding and application of SLDS components and principles.

• Problem/Solution/Impact: For each case study, clearly define the problem, your systematic approach to finding a solution, and the measurable impact of your design.

• Figma Walkthrough: Be prepared to navigate your Figma files, showcasing your design system implementation, component usage, and prototyping capabilities.

• Conciseness and Clarity: Practice your presentation to ensure it’s engaging, easy to follow, and within the allotted time. Focus on the why behind your decisions.

📝 Enhancement Note: The interview process will heavily scrutinize your strategic leadership, your ability to design within the Salesforce ecosystem using SLDS, and your collaborative skills. Be prepared to demonstrate tangible impact from your past work.

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📌 Application Steps

To apply for this UX Lead / Senior UX Designer position:

• Submit your application through the provided link on jobs.deel.com.

• Tailor your resume: Highlight your 10+ years of UX/UI experience, leadership roles, specific experience with enterprise Salesforce applications, and proficiency with Figma and SLDS. Use keywords from the job description.

• Curate your portfolio: Select case studies that best demonstrate your UX strategy, user research, complex data interface design, and, critically, your experience with Salesforce and the SLDS. Ensure it's well-structured and showcases measurable impact.

• Prepare your presentation: Practice delivering a concise and compelling presentation of your portfolio, focusing on your leadership, strategic thinking, and technical design skills within the Salesforce context.

• Research ComplianceQuest: Understand the company's mission, products (PLM, Quality, Safety Management), and its position in the market. Be ready to articulate why you are a good fit for their culture and goals.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.