UX Lead med inriktning MDR

Inera
Full-timeStockholm, Sweden

📍 Job Overview

Job Title: UX Lead med inriktning MDR

Company: Inera

Location: Stockholm, Sweden

Job Type: Full-time

Category: User Experience (UX) Design & Leadership

Date Posted: April 20, 2026

Experience Level: Mid-Senior Level (6+ years)

Remote Status: Hybrid

🚀 Role Summary

  • Lead and develop User Experience (UX) initiatives within designated product areas, driving user-centered design practices.

  • Manage the end-to-end UX process, from needs identification and user research to conceptualization and detailed user flow design, ensuring robust user experience.

  • Ensure product solutions comply with Medical Device Regulation (MDR) and Nordic Medico-technical Institute (NMI) standards, integrating regulatory requirements into the design lifecycle.

  • Collaborate closely with UI designers and development teams to translate user insights into technically feasible, accessible, and user-friendly digital solutions for Sweden's public sector.

  • Contribute to the strategic enhancement of Inera's UX offerings, focusing on areas like data-driven design, advanced UX research methodologies, UX copywriting, and accessibility standards.

📝 Enhancement Note: The job title "UX Lead med inriktning MDR" directly translates to "UX Lead with a focus on MDR." This indicates a specialized role where the candidate will not only lead UX efforts but also ensure compliance with Medical Device Regulations (MDR), a critical aspect in the healthcare technology sector. The company's mission to digitize welfare services and its work with regions and municipalities further solidifies the importance of user-centricity and regulatory adherence in their digital infrastructure development.

📈 Primary Responsibilities

  • Plan, lead, and oversee UX activities within specific development areas or product lines, ensuring alignment with strategic goals and user needs.

  • Order and manage the follow-up of Inera's products that fall under MDR and NMI regulations, ensuring design compliance and product safety.

  • Conduct comprehensive UX research, including user interviews, surveys, and usability testing, to analyze user needs, behaviors, and pain points.

  • Translate research findings and business requirements into actionable design solutions, including wireframes, prototypes, and detailed user flows.

  • Ensure that all proposed solutions adhere to accessibility standards (WCAG) and are technically feasible within existing development frameworks and infrastructure.

  • Contribute to the continuous development and refinement of Inera's UX framework, including the design system, guidelines, and methodologies.

  • Elevate Inera's UX capabilities by contributing expertise in areas such as data-driven design principles, advanced UX research techniques, effective UX copywriting, and comprehensive accessibility implementation.

  • Collaborate with cross-functional teams, including product managers, engineers, and stakeholders, to advocate for user needs and ensure successful product delivery.

  • Champion inclusive design principles to ensure that digital services are usable by the widest possible range of individuals, regardless of ability or background.

📝 Enhancement Note: The inclusion of "NMI" alongside "MDR" suggests a specific regulatory or compliance framework relevant to Inera's operations, likely related to medical or healthcare-related technology. The responsibility to "beställa och ansvara för uppföljning" (order and be responsible for follow-up) of products under these regulations implies a significant level of ownership and accountability for ensuring compliance through design and validation processes.

🎓 Skills & Qualifications

Education: Relevant higher education in Human-Computer Interaction, Design, Computer Science, or a related field.

Experience: Minimum of six years of progressive experience in UX design, with a strong emphasis on UX research, needs analysis, and leadership.

Required Skills:

  • Proven experience in leading UX initiatives, including planning, execution, and follow-up within development areas or product lifecycles.

  • Expertise in conducting UX research and analyzing user needs and behaviors to inform design decisions.

  • Demonstrated ability to translate user needs and requirements into effective conceptual solutions and detailed user flows.

  • Strong understanding of accessibility standards, particularly WCAG, and experience in implementing inclusive design principles.

  • Familiarity with technical constraints and possibilities within development environments to ensure solutions are technically feasible.

  • Experience in evaluating and validating products against regulatory frameworks such as NMI and MDR.

  • Ability to effectively collaborate with UI designers, development teams, and other stakeholders.

Preferred Skills:

  • Experience working within the healthcare sector, particularly with medical devices subject to MDR.

  • Specialist competence in data-driven research and design methodologies.

  • Proficiency in UX copywriting, crafting clear and effective user-facing text.

  • Certification or extensive knowledge in accessibility standards (WCAG).

  • Experience in developing and managing design systems and UX frameworks.

  • A solid understanding of complex technical systems and their implications for UX.

📝 Enhancement Note: The requirement for "at least six years of experience" combined with the "UX Lead" title suggests a role that requires a blend of hands-on design expertise and leadership capabilities. The specific mention of MDR and NMI compliance, along with a preference for healthcare experience, strongly indicates that candidates with a background in health tech or regulated industries will be highly competitive. Familiarity with WCAG is also a critical, explicitly stated requirement.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

  • Demonstrations of leading UX projects from conception through to implementation, showcasing a clear understanding of the entire design lifecycle.

  • Case studies detailing UX research methodologies employed, including how user insights were gathered, analyzed, and translated into design decisions.

  • Examples of user flows, wireframes, and prototypes that illustrate problem-solving capabilities and a user-centered approach.

  • Documentation of how accessibility requirements (WCAG) were integrated into design processes and solutions.

  • Evidence of experience in validating product designs against regulatory compliance standards, particularly MDR and NMI if applicable.

Process Documentation:

  • Showcase a structured approach to UX research, including planning, execution, and synthesis of findings.

  • Detail methodologies for translating complex requirements into intuitive user experiences and clear user journeys.

  • Provide examples of how feedback loops and iterative design processes were used to refine solutions based on user testing and stakeholder input.

  • Illustrate processes for ensuring technical feasibility and collaboration with development teams.

  • Document methods for ensuring compliance with relevant regulations (e.g., MDR, NMI, WCAG) within the design and development workflow.

📝 Enhancement Note: Given the emphasis on MDR and NMI compliance, a portfolio that includes case studies demonstrating how these regulations were considered and integrated into the UX design process will be highly valued. Candidates should be prepared to articulate their approach to regulatory-compliant design and validation.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Lead role in Stockholm with 6+ years of experience, a competitive salary range is estimated between SEK 55,000 - 75,000 per month. This range considers the specialized nature of the role, including MDR/NMI compliance responsibilities, and the cost of living in Stockholm.

Benefits:

  • Opportunity to work on impactful, society-critical digital services within the public sector.

  • Central role within an engaged team focused on user-centered design and continuous professional development.

  • Generous opportunities for skill development across a wide spectrum of UX areas.

  • Significant responsibility and mandate to drive UX efforts in important projects and initiatives.

  • Hybrid work model allowing for flexibility between remote and office-based work.

  • Standard Swedish employment benefits, likely including:

    • Pension contributions

    • Health insurance

    • Paid vacation and sick leave

    • Potential for professional development courses and conferences. Working Hours: Full-time employment with standard working hours, typically around 40 hours per week. The hybrid model allows for flexibility in how these hours are structured, with an expectation of 2-3 days per week in the Stockholm office.

📝 Enhancement Note: Salary estimation is based on typical UX Lead roles in Stockholm, Sweden, with 6+ years of experience. The specific focus on MDR/NMI compliance and the public sector context can influence salary negotiations. Benefits are inferred from standard Swedish employment practices and the company's emphasis on development and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, Digitalization, Public Sector Services, Healthcare Technology. Inera operates at the intersection of these sectors, focusing on developing digital infrastructure for Sweden's health, care, and social welfare services. This industry context necessitates a strong emphasis on user needs, data security, and regulatory compliance.

Company Size: Inera is described as a "digitaliseringsbolag" (digitalization company) working on behalf of municipalities and regions. While a precise number isn't given, its role in developing national digital infrastructure suggests a significant, established organization with a dedicated team structure.

Founded: Information on the founding date is not explicitly provided, but Inera's mission implies it has been operating long enough to establish itself as a key player in Sweden's digital public sector transformation.

Team Structure:

  • The role is within the "Sektionen för tjänstearkitektur och design" (Section for Service Architecture and Design).

  • This section is responsible for developing expertise, working methods, guidelines, and processes for comprehensive service architecture and UX.

  • The UX Lead will work closely with UI designers and development teams.

Methodology:

  • Focus on user-centered design principles and practices.

  • Development of digital infrastructure for a cohesive welfare system.

  • Application of digital technology to address challenges in welfare services.

  • Emphasis on a structured UX framework, including design systems, guidelines, and research methods.

  • Commitment to meeting accessibility requirements and technical feasibility.

Company Website: https://karriar.inera.se

📝 Enhancement Note: Inera's position as a national digital infrastructure provider for welfare services implies a culture that values reliability, security, and long-term impact. The "UX Lead med inriktning MDR" role suggests a growing maturity in their approach to product design, acknowledging the critical nature of regulated products within the healthcare domain.

📈 Career & Growth Analysis

Operations Career Level: This role represents a senior-level UX professional who is transitioning into a leadership position. It requires a strong foundation in UX design and research, coupled with the ability to guide projects, mentor team members, and influence strategic direction. The "Lead" title signifies responsibility for the overall UX quality and direction within a specific product or development area.

Reporting Structure: The UX Lead reports to the Head of Service Architecture and Design ("chef Tjänstearkitektur och design"). This position offers a direct line of communication with leadership and a significant opportunity to influence departmental strategy.

Operations Impact: The UX Lead's impact is critical, directly influencing the usability, accessibility, and regulatory compliance of vital digital services for Sweden's health, care, and social welfare sectors. Successful UX leadership will enhance user adoption, improve service delivery efficiency, and ensure patient/citizen safety through adherence to MDR and NMI standards.

Growth Opportunities:

  • Specialization: Deepen expertise in specific UX areas such as data-driven design, advanced UX research, UX copywriting, or accessibility, potentially leading to specialist roles.

  • Leadership Development: Progress into broader UX management roles, overseeing larger teams or multiple product areas, or into strategic service architecture positions.

  • Industry Expertise: Become a recognized expert in UX for regulated healthcare technologies, a highly sought-after skill set.

  • Cross-functional Mobility: Opportunities to move into product management or strategy roles, leveraging deep user and technical understanding.

  • Contribute to National Digitalization: Play a key role in shaping the future of digital public services in Sweden.

📝 Enhancement Note: The role offers a clear path for growth from a senior individual contributor to a leadership position, particularly within the specialized field of healthcare technology UX and compliance. The emphasis on developing Inera's UX offering suggests opportunities to shape and innovate within the company's UX practices.

🌐 Work Environment

Office Type: Inera operates a hybrid work environment, balancing remote work flexibility with in-office collaboration. The company emphasizes in-person meetings 2-3 days per week in their Stockholm office.

Office Location(s): The primary office is located at Hornsgatan 20, Stockholm, Sweden, in the 118 20 postal code area. This central location in Stockholm likely offers good accessibility via public transport.

Workspace Context:

  • Collaborative Environment: The office setting is designed to foster collaboration, with expectations for team members to meet regularly to work together. This is crucial for design discussions, brainstorming, and cross-functional alignment.

  • Tools & Technology: As a digital company, Inera likely provides access to modern design and development tools, with a focus on supporting UX research, prototyping, and collaboration.

  • Team Interaction: The hybrid model facilitates both focused individual work remotely and dynamic team interaction in the office, allowing for diverse working styles and effective problem-solving.

Work Schedule: Full-time employment with a hybrid work model. While core hours are expected, the arrangement allows for some flexibility in structuring the workday, accommodating personal needs while ensuring team presence and collaboration during designated office days.

📝 Enhancement Note: The explicit mention of 2-3 days per week in the Stockholm office provides clarity on the hybrid expectations. Candidates should be prepared for a structured hybrid arrangement rather than fully remote work.

📄 Application & Portfolio Review Process

Interview Process:

  • Initial Screening: Application review, focusing on resume and portfolio alignment with the required experience and skills, particularly UX leadership and MDR/NMI context.

  • First Interview: Likely with the hiring manager (Richard Frank) and potentially an HR representative. This will focus on assessing experience, leadership capabilities, understanding of UX principles, and initial fit for the role and company culture. Be prepared to discuss your UX philosophy and leadership approach.

  • Portfolio Review & Case Study: A session dedicated to reviewing your portfolio. You may be asked to present specific case studies that highlight your UX leadership, research skills, problem-solving abilities, and experience with regulated products. Preparation for this is key.

  • Technical/Skills Assessment: This could involve a practical exercise or a deeper dive into specific UX methodologies, accessibility standards, or regulatory compliance considerations relevant to MDR/NMI.

  • Final Interview: Potentially with higher management or a wider panel, focusing on strategic thinking, cultural fit, and long-term vision for UX at Inera.

Portfolio Review Tips:

  • Curate Strategically: Select 2-3 projects that best showcase your UX leadership, end-to-end process, and experience relevant to regulated environments (MDR/NMI).

  • Structure Your Case Studies: For each project, clearly outline the problem, your role, the methodologies used (research, design, testing), the solutions developed, and the measurable impact or outcomes.

  • Highlight Leadership: Emphasize your responsibilities in guiding the UX process, collaborating with teams, and making key design decisions.

  • Showcase Regulatory Awareness: If possible, include projects where you navigated regulatory constraints or compliance requirements, explaining your approach.

  • Demonstrate User-Centricity: Clearly articulate how user needs drove your design decisions and how you validated solutions with users.

  • Focus on Impact: Quantify results where possible (e.g., improved usability metrics, increased user satisfaction, successful compliance audits).

Challenge Preparation:

  • Anticipate UX Challenges: Be ready to discuss hypothetical scenarios related to designing for complex healthcare systems, balancing user needs with strict regulations, or improving existing digital services.

  • MDR/NMI Focus: Prepare to discuss your understanding of MDR and NMI from a UX perspective. How do these regulations influence design decisions? What are the key considerations for user documentation, risk management, and usability engineering?

  • Accessibility: Be prepared to discuss WCAG compliance in detail, including practical implementation strategies and testing methods.

  • Data-Driven Design: Think about how you would leverage data to inform UX decisions and measure success in a public sector context.

📝 Enhancement Note: The interview process is likely to be rigorous, given the specialized nature of the role. Candidates should prepare to demonstrate not only strong UX skills but also a solid understanding of regulatory compliance (MDR/NMI) and the ability to lead and influence within a complex organizational structure.

🛠 Tools & Technology Stack

Primary Tools:

  • Prototyping & Wireframing: Figma, Sketch, Adobe XD, Axure RP, or similar tools for creating wireframes, user flows, and interactive prototypes.

  • UX Research Tools: Tools for surveys (e.g., SurveyMonkey, Typeform), user testing platforms (e.g., UserTesting.com, Maze), and analytics platforms for gathering user data.

  • Design Systems: Experience working with or contributing to design systems for consistency and efficiency in UI/UX design.

Analytics & Reporting:

  • Web Analytics: Google Analytics, Adobe Analytics, or similar for tracking user behavior on digital platforms.

  • Data Visualization: Tools like Tableau, Power BI, or built-in reporting features within analytics platforms to present UX insights and performance metrics.

CRM & Automation:

  • While not directly a CRM role, understanding how user data is managed and how digital services interact with backend systems is beneficial. Knowledge of ticketing systems (e.g., Jira) for workflow management and collaboration with development teams is expected.

📝 Enhancement Note: While specific tool requirements are not listed, proficiency in industry-standard UX design and research tools is assumed. Given the focus on MDR and NMI, familiarity with tools or processes that aid in documentation, traceability, and compliance validation within the design process would be advantageous.

👥 Team Culture & Values

Operations Values:

  • User-Centricity: A core value at Inera, driving all design and development efforts to meet the needs of end-users in health, care, and social services.

  • Innovation: Continuously seeking new ways to leverage digitalization to improve welfare services, fostering an environment for creative problem-solving.

  • Collaboration: Working closely with regions, municipalities, and internal teams to build cohesive and effective digital solutions.

  • Quality & Reliability: Ensuring that digital services are robust, secure, and meet high standards, especially critical for healthcare applications.

  • Compliance: Adherence to regulations like MDR and NMI, ensuring safe and effective products.

Collaboration Style:

  • Cross-functional Integration: The UX Lead is expected to be a bridge between user needs, design, and development, fostering strong partnerships with UI designers, engineers, and product managers.

  • Open Communication: Encouraging transparent dialogue about design challenges, user feedback, and regulatory requirements.

  • Iterative Process: Embracing a culture of continuous improvement through feedback loops, testing, and adaptation.

  • Knowledge Sharing: Contributing to the team's collective UX knowledge through sharing best practices, research findings, and design insights.

📝 Enhancement Note: The company's mission to digitize welfare services and its collaborative approach with public sector entities suggest a culture that values social impact, meticulous work, and strong communication. The specialized "MDR focus" indicates a serious commitment to quality and safety within their digital offerings.

⚡ Challenges & Growth Opportunities

Challenges:

  • Balancing User Needs with Strict Regulations: Integrating user-centered design principles while adhering to stringent MDR and NMI requirements can be complex.

  • Navigating Public Sector Complexity: Working within the public sector often involves diverse stakeholder needs, bureaucratic processes, and evolving policy landscapes.

  • Driving Innovation in a Regulated Field: Fostering creativity and adopting new UX approaches within the constraints of medical device regulations.

  • Ensuring Accessibility Across Diverse User Groups: Designing for a broad population, including individuals with varying digital literacy and accessibility needs.

  • Hybrid Work Management: Effectively leading and collaborating with a team that splits time between remote and in-office work.

Learning & Development Opportunities:

  • Deep Dive into Healthcare UX & Compliance: Opportunity to become a subject matter expert in UX for medical devices and regulated digital health services.

  • Advanced UX Methodologies: Exposure to cutting-edge UX research, data analytics, and design thinking techniques.

  • Leadership Skills: Developing expertise in managing design teams, influencing strategy, and driving product vision.

  • Industry Conferences & Certifications: Potential to attend relevant conferences and pursue certifications in UX, accessibility, or regulatory affairs.

  • Contributing to National Digital Infrastructure: Gaining experience in large-scale, impactful digital transformation projects.

📝 Enhancement Note: The role presents a unique opportunity to tackle complex challenges at the intersection of user experience, regulatory compliance, and public service digitalization, offering significant professional growth.

💡 Interview Preparation

Strategy Questions:

  • "Describe your approach to leading UX initiatives within a product development lifecycle, particularly when regulatory compliance (like MDR) is a key factor." (Focus on your process, collaboration, and how you integrate compliance into design.)

  • "How do you balance user needs and usability with technical constraints and regulatory requirements in your design process?" (Highlight your problem-solving skills and ability to find optimal solutions.)

  • "Can you walk us through a project where you conducted significant UX research? What were your key findings, and how did they influence the final design?" (Be prepared to present a case study from your portfolio.)

Company & Culture Questions:

  • "What interests you about Inera's mission and our role in digitizing Sweden's welfare services?" (Show you've researched the company and connect it to your career goals.)

  • "How would you contribute to developing Inera's UX framework and design system?" (Demonstrate your strategic thinking and proactive approach.)

  • "Describe your experience working in a hybrid environment. How do you ensure effective collaboration and team cohesion?" (Address your adaptability to different work settings.)

Portfolio Presentation Strategy:

  • Start with Context: Briefly introduce Inera and the role, then set the stage for your chosen case study.

  • Tell a Story: Structure your presentation as a narrative: the challenge, your approach, the solution, and the results.

  • Focus on Your Role: Clearly define your responsibilities as a UX Lead.

  • Highlight Key Decisions: Explain why you made certain design choices, linking them back to user research or business objectives.

  • Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows) to illustrate your points effectively.

  • Address MDR/NMI: Explicitly discuss how you considered or incorporated regulatory requirements into your designs.

  • Quantify Impact: Present metrics and outcomes to demonstrate the value of your work.

  • Be Prepared for Q&A: Anticipate questions about your process, decisions, and challenges.

📝 Enhancement Note: Interview preparation should heavily emphasize the intersection of UX leadership, user research, and regulatory compliance (MDR/NMI). Candidates should be ready to discuss their understanding of these regulations from a design perspective and showcase how they've navigated similar challenges.

📌 Application Steps

To apply for this operations position:

  • Submit your application through the provided application link on the Inera careers page.

  • Portfolio Customization: Tailor your resume and cover letter to highlight your UX leadership experience, your understanding of MDR/NMI compliance, and your experience in user research and inclusive design.

  • Resume Optimization: Ensure your resume clearly articulates your 6+ years of relevant experience, using keywords from the job description such as "UX Lead," "MDR," "NMI," "WCAG," "UX Research," and "user-centered design." Quantify achievements where possible.

  • Portfolio Preparation: Select 2-3 strong case studies for your portfolio that best demonstrate your UX leadership, problem-solving skills, and experience with regulated products. Practice presenting these case studies clearly and concisely, focusing on the process, your role, and the outcomes.

  • Company Research: Deeply research Inera's mission, its role in Sweden's public sector digitalization, and its commitment to user-centered design and compliance. Understand the importance of MDR in healthcare technology.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

Application Requirements

Requires at least six years of experience in a similar role with expertise in UX research, accessibility (WCAG), and product validation. Experience with medical device regulations (MDR) and healthcare systems is highly meritorious.