UX Lead

📍 Job Overview

Job Title: UX Lead

Company: 3Shape

Location: Copenhagen, Capital Region of Denmark, Denmark

Job Type: FULL_TIME

Category: UX/Product Design Leadership

Date Posted: 2026-06-24T13:00:36

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: On-site

🚀 Role Summary

• Lead and mentor a team of UX professionals, fostering a culture of innovation and user advocacy within the organization.

• Drive the overall UX strategy and vision for the Unite software platform, ensuring alignment with product strategy, user needs, and critical business objectives.

• Establish and optimize scalable team structures, workflows, and operational processes to ensure effective distribution, prioritization, and delivery of UX tasks.

• Act as a key strategic partner to Product Management and Engineering teams, championing user needs and ensuring a cohesive, intuitive end-to-end user experience across the Unite platform.

📝 Enhancement Note: This role is positioned as a strategic leadership position within UX, focusing on team development, process optimization, and high-level strategy for a significant software platform, "Unite." The emphasis on "scalable ways of working" and "resource allocation" indicates a strong operational component to the UX function.

📈 Primary Responsibilities

• Lead, mentor, and develop a team of UX professionals, fostering their growth and ensuring high performance.

• Drive the UX strategy and vision for the Unite platform, translating user insights, business goals, and product roadmaps into actionable design solutions and prioritized UX work plans.

• Create and implement structured team frameworks, operational processes, and scalable workflows for the UX team, ensuring effective task distribution and prioritization.

• Act as a strategic partner to Product Management and Engineering, ensuring user needs are integrated into product decisions and the end-to-end user experience is cohesive across the Unite platform.

• Advocate for user-centered design principles and data-informed decision-making across the organization, leveraging tools like Databricks and Fullstory.

• Foster structured cross-stream UX collaboration and alignment with other teams (TRIOS, DX, etc.) to ensure a unified and efficient user experience.

• Ensure high-quality, consistent, and user-validated UX outcomes through aligned user journeys, interfaces, and the effective use of design systems.

• Contribute hands-on to UX activities such as wireframing, prototyping, user flows, and user research when necessary.

• Own the recruitment, onboarding, and resource allocation processes for the UX team.

📝 Enhancement Note: The responsibilities highlight a dual focus on people leadership (mentoring, team development, recruitment) and strategic/operational execution (UX strategy, process creation, resource allocation, cross-functional alignment). The mention of specific tools like Databricks and Fullstory suggests a need for data-driven UX practices.

🎓 Skills & Qualifications

Education:

• A Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Computer Science, Psychology, or a related field, or equivalent practical experience. Experience:

• 6+ years of progressive UX design experience, with a minimum of 2 years in a dedicated UX leadership or mentorship role.

• Proven experience in designing for complex software and/or hardware interfaces, ideally within regulated industries such as healthcare, medtech, or similar.

• Demonstrated experience in creating team structures, workflows, and operational processes that enhance UX team efficiency and output. Required Skills:

• UX Leadership: Proven ability to lead, manage, and develop UX teams.

• **UX Strategy &