UX Designer Senior

📍 Job Overview

Job Title: UX Designer Senior

Company: Jobgether (Partner Company)

Location: India

Job Type: Full-time

Category: UX/Product Design

Date Posted: 2026-06-08T00:00:00

Experience Level: Mid-Level to Senior (3-5+ years)

Remote Status: Remote OK

🚀 Role Summary

• This role is crucial for shaping the user experience of an AI-enabled customer support platform, focusing on complex operational environments.

• You will be responsible for translating evolving product requirements into high-fidelity, implementation-ready designs across the full product lifecycle.

• Key focus areas include designing intuitive, efficient, and accessible workflows for service representatives and managing design continuity during critical product transitions.

• This is a hands-on design role requiring strong craft, systems thinking, and execution quality to impact product success in a fast-moving, collaborative environment.

📝 Enhancement Note: While the job title is "UX Designer Senior," the description and requirements suggest a role that bridges UX design with product design, emphasizing the delivery of production-ready assets and collaboration across the entire product development lifecycle. The "Senior" designation implies a level of autonomy and the ability to mentor or guide junior designers, though this isn't explicitly stated. The AI focus is a significant differentiator.

📈 Primary Responsibilities

• Design high-fidelity user interfaces, interactive prototypes, and comprehensive UX documentation within Figma for enterprise-grade, AI-enabled customer support tools.

• Define, refine, and meticulously document end-to-end user journeys, encompassing intricate workflows, interaction patterns, edge cases, and diverse system states to ensure clarity for engineering.

• Actively collaborate with product managers, engineers, content strategists, and business stakeholders to translate complex requirements into structured, scalable design solutions.

• Produce detailed design specifications, screen behaviors, and interaction logic to guarantee accurate implementation by development teams.

• Contribute to and uphold established design systems, ensuring consistency, scalability, and efficiency across all product experiences.

• Iterate on design solutions based on received feedback, identified technical constraints, and ongoing usability considerations.

• Actively participate in Agile delivery cycles, including sprint planning, backlog refinement, design reviews, and providing ongoing design support.

• Champion and embed accessibility (WCAG compliance) and human-centered design principles into all aspects of the user experience.

• Support the design for evolving systems during critical product transition phases, ensuring seamless user experience continuity.

📝 Enhancement Note: Responsibilities emphasize a strong focus on detail and documentation, critical for enterprise-level software. The role requires not just creative design but also a deep understanding of implementation readiness and system thinking, aligning with expectations for a senior-level individual contributor in a product-centric environment.

🎓 Skills & Qualifications

Education: Formal education in Design, HCI, or a related field is typically expected, though not explicitly stated. A strong portfolio demonstrating equivalent practical experience will be considered.

Experience: 3–5+ years of dedicated experience in UX or product design, with a proven track record of delivering high-fidelity, implementation-ready design work for complex applications.

Required Skills:

• Advanced proficiency in Figma, including mastery of components, auto layout, responsive design techniques, variants, and sophisticated prototyping capabilities.

• Demonstrated experience in designing complex workflows, enterprise-level tools, or service-oriented applications that handle significant data and user interactions.

• Strong ability to translate abstract business objectives and technical requirements into clear, intuitive, and actionable user experiences.

• Proven experience working within and contributing to established design systems to ensure product consistency and scalability.

• Familiarity with designing multi-state interfaces, including robust handling of error states, loading indicators, and various edge cases.

• Excellent collaboration and communication skills, with the ability to effectively engage with and influence cross-functional teams.

• Ability to thrive and adapt in Agile development environments characterized by shifting priorities and rapid iteration. Preferred Skills:

• Experience designing for AI-driven products, specifically customer support tools, conversational interfaces, or AI assistant platforms.

• Exposure to designing for regulated industries such as healthcare or insurance, which often involves stringent compliance and data privacy considerations.

📝 Enhancement Note: The requirements highlight Figma proficiency as paramount, suggesting it's the primary design tool. The emphasis on complex workflows and enterprise tools points towards a need for experience with B2B or internal-facing software rather than purely consumer applications. The bonus skills indicate potential future directions for the product or specific client needs.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 3-5 detailed case studies demonstrating end-to-end UX/product design process for complex enterprise applications or AI-driven tools.

• Provide examples of high-fidelity UI designs, interactive prototypes (Figma preferred), and user flow diagrams.

• Include documentation that illustrates how requirements were translated into design decisions and how technical/business constraints were addressed.

• Demonstrate experience with design systems, including examples of how reusable components and patterns were utilized or contributed to.

• Highlight specific contributions to projects involving complex workflows, edge case handling, or multi-state interfaces. Process Documentation:

• Detail your approach to requirement gathering and analysis for complex product features.

• Illustrate your methods for user journey mapping, workflow definition, and interaction design documentation.

• Provide examples of how you collaborate with engineering and product teams to ensure design implementation accuracy.

• Show evidence of your iterative design process, including how feedback and usability testing informed design evolution.

📝 Enhancement Note: A strong portfolio is critical. The emphasis on case studies that detail the "process" rather than just the final visuals is key. Candidates should be prepared to articulate their decision-making rationale, especially concerning complex workflows and AI integration, and how they ensured implementation readiness.

💵 Compensation & Benefits

Salary Range:

Given the "Senior" title, 3-5+ years of experience, and location in India, a competitive salary range for a UX Designer Senior in India is estimated to be between ₹12,00,000 to ₹25,00,000 per annum. This range can vary significantly based on specific skills, the hiring company's compensation philosophy, the exact location within India, and the candidate's negotiation prowess.

Benefits:

• Competitive compensation package: Aligned with experience and market standards, reflecting the senior nature of the role.

• Remote-friendly work model: Flexibility to work remotely, with potential for hybrid arrangements depending on project and client needs.

• Opportunity to work on cutting-edge AI-enabled product experiences: Exposure to innovative technologies and their application in real-world scenarios.

• Collaborative, cross-functional environment: Work alongside product, engineering, and business teams in a culture that values design input.

• Exposure to enterprise-scale systems and complex UX challenges: Gain experience with large-scale, sophisticated software solutions.

• Professional growth opportunities: Engage in challenging, high-impact projects that foster skill development and career advancement.

• Inclusive and knowledge-sharing team culture: A supportive environment that encourages learning and collaboration.

Working Hours:

The standard working hours are typically around 40 hours per week, common for full-time positions in India. While the role is remote-friendly, adherence to project deadlines and participation in team meetings, which may span across different time zones, will be expected.

📝 Enhancement Note: The salary estimate is based on general market data for senior UX/Product Designers in India, considering the specified experience level and the AI-driven, enterprise-focused nature of the product. The benefits listed are directly from the provided text, emphasizing remote flexibility and growth opportunities.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology, specifically focusing on AI-enabled customer support platforms. This sector is characterized by rapid innovation, data-driven decision-making, and a strong emphasis on user efficiency and effectiveness.

Company Size: While not explicitly stated, the mention of "enterprise-grade" platforms and "complex operational environments" suggests a company that serves larger businesses, likely indicating a mid-sized to large organization or a startup with significant funding aiming for enterprise adoption.

Founded: The founding date is not provided. However, the focus on AI-enabled platforms suggests a relatively modern company or a company that has significantly pivoted towards AI solutions.

Team Structure:

• The UX Designer Senior will likely be part of a product team that includes Product Managers, Engineers (frontend/backend), QA testers, and potentially other designers or UX researchers.

• Reporting structure would typically be to a Design Lead, Head of Product, or a senior member of the product management team.

• Collaboration is expected to be highly cross-functional, involving direct interaction with engineering for implementation feasibility and with product management for requirement clarification. Methodology:

• Data Analysis and Insights: Decisions are likely driven by user data, analytics, and feedback to inform design iterations and validate hypotheses.

• Workflow Planning and Optimization: A core focus will be on designing and refining complex operational workflows to maximize efficiency and minimize user effort.

• Automation and Efficiency Practices: Leveraging AI and smart design to automate repetitive tasks and improve overall system efficiency for end-users.

Company Website: https://jobgether.com/ (Note: Jobgether appears to be a platform for finding jobs, and this role is listed on behalf of a partner company. The direct company website for the actual employer is not provided.)

📝 Enhancement Note: The context provided by Jobgether indicates a focus on AI and customer support. This implies a culture that values innovation, efficiency, and data-driven decision-making. The "partner company" aspect means the candidate should research companies within the AI-driven customer support space in India or those that leverage Jobgether's platform for recruitment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level to Senior individual contributor level. It requires a solid foundation of 3-5+ years of experience and the ability to work autonomously on complex design problems. The "Senior" title suggests leadership potential and the capacity to influence design direction and best practices.

Reporting Structure: The Senior UX Designer will likely report to a Design Manager, Head of Design, or a senior Product Manager. They will collaborate closely with a dedicated product team, including engineers and product managers, within an Agile framework.

Operations Impact: The impact of this role is significant, directly influencing the usability, efficiency, and adoption of a critical AI-enabled customer support platform. By designing intuitive workflows, the UX Designer contributes to increased productivity for service representatives, improved customer satisfaction, and ultimately, the operational success and revenue potential of the businesses using the platform.

Growth Opportunities:

• Operations Skill Advancement: Deepen expertise in UX/product design for complex enterprise systems and AI-driven products,