UX-designer inom bank & finans – Stockholm

📍 Job Overview

Job Title: UX-designer inom bank & finans – Stockholm

Company: Sway Sourcing

Location: Stockholm, Sweden

Job Type: Full-Time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-08-18

Experience Level: Mid-Level (3+ years)

Remote Status: Hybrid

🚀 Role Summary

• Lead UX design initiatives within an agile, cross-functional team to deliver user-centered digital services.

• Drive the entire design process from research and ideation through to testing and implementation, ensuring solutions meet both customer needs and business objectives.

• Champion the user perspective by leveraging research, insights, and data to inform design decisions and advocate for best practices in usability and accessibility.

• Collaborate closely with Product Owners, developers, and fellow designers to create cohesive and impactful user experiences across multiple channels and products.

📝 Enhancement Note: This role is positioned as a mid-level UX Designer with a strong emphasis on independent ownership of the UX process and a focus on the banking and finance sector. The hybrid work model suggests a need for strong self-management and communication skills.

📈 Primary Responsibilities

• Spearhead UX design efforts for team deliverables, ensuring user-centricity and alignment with project goals.

• Conduct in-depth user research and analysis to identify customer needs and translate them into effective design solutions.

• Plan, execute, and analyze usability testing sessions to gather feedback and iterate on designs.

• Utilize research findings, user insights, and performance data to substantiate and drive design decisions.

• Ensure all digital solutions adhere to accessibility standards and established design patterns for a consistent user experience.

• Proactively advocate for the user and promote UX best practices within the agile team environment.

• Design cohesive and intuitive user journeys and interfaces across various digital touchpoints and products.

• Foster close collaboration with Product Owners, developers, and other designers to ensure seamless product development and integrated user experiences.

📝 Enhancement Note: The responsibilities highlight a hands-on role requiring the ability to manage the UX lifecycle independently while also contributing to team collaboration. The emphasis on "designing cohesive experiences over different channels and products" suggests a need for strategic thinking beyond single features.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field is typically expected for mid-level UX roles. Relevant certifications or a strong portfolio can often substitute for formal education.

Experience: Minimum of 3 years of progressive experience in UX design, with a proven track record of independently leading design processes.

Required Skills:

• Minimum 3 years of dedicated UX design experience.

• Demonstrated ability to independently drive UX initiatives and own the design process from conception to completion.

• Proven experience in user-centered design methodologies, including conducting user research and performing usability testing.

• Proficiency with modern UX design tools, with a specific mention of Figma.

• Solid understanding of digital accessibility principles and best practices (e.g., WCAG).

• Experience working effectively within cross-functional, agile development teams.

• Strong ability to articulate and defend design decisions, and adept at receiving and incorporating constructive feedback. Preferred Skills:

• Prior experience within the banking, insurance, or fintech sectors.

• Experience with UI (User Interface) design, complementing UX expertise.

• Familiarity with UX writing principles and content design.

📝 Enhancement Note: The required skills clearly define a candidate who can operate autonomously and possesses core UX competencies. The preferred skills indicate a strong preference for candidates with domain-specific experience, suggesting the company values industry knowledge for faster integration and impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase 2-3 distinct UX design projects that demonstrate your ability to independently drive the design process from problem identification to solution implementation.

• For each project, clearly articulate the initial problem statement, your role and responsibilities, the research methodologies employed (e.g., user interviews, surveys, competitive analysis), and the design process followed.

• Include examples of wireframes, user flows, interactive prototypes, and final UI designs, highlighting key design decisions and their rationale.

• Present evidence of user testing, including methodologies used, key findings, and how these insights informed design iterations and improvements.

• Quantify the impact of your design solutions where possible, using metrics related to user satisfaction, task completion rates, conversion improvements, or efficiency gains. Process Documentation:

• Demonstrate a clear understanding of agile UX workflows and how to integrate them with development sprints.

• Provide examples of how you have documented design decisions, user flows, and interaction patterns for team alignment and future reference.

• Showcase your ability to create and maintain design systems or style guides to ensure consistency and scalability of digital products.

📝 Enhancement Note: A strong portfolio is critical for this role. Candidates should focus on showcasing their end-to-end UX process, problem-solving skills, and ability to translate research into tangible design outcomes. Highlighting experience in a regulated industry like banking/finance would be a significant advantage.

💵 Compensation & Benefits

Salary Range: For a mid-level UX Designer with 3+ years of experience in Stockholm, Sweden, the estimated annual salary range is typically between SEK 450,000 to SEK 650,000. This range can vary based on the specific company's compensation structure, the candidate's precise experience, and the scope of responsibilities within the hybrid model.

Benefits:

• Competitive Salary: Aligned with industry standards for UX professionals in Stockholm.

• Hybrid Work Model: Offers flexibility to balance remote work with in-office collaboration.

• Professional Development: Opportunities for continued learning and skill enhancement, potentially including access to training, workshops, or conferences.

• Team Environment: Collaboration within an agile and cross-functional team, fostering a dynamic and supportive work atmosphere.

• Long-Term Engagement: The contract is for a significant duration with the possibility of extension, offering stability and the chance to deeply impact projects.

Working Hours: The role is full-time, typically equating to 40 hours per week. The hybrid work arrangement allows for flexibility in structuring the work week, with expectations for in-office presence on certain days for collaborative activities.

📝 Enhancement Note: Salary estimation is based on industry benchmarks for UX Designers in Stockholm, considering the mid-level experience and the hybrid work arrangement. Benefits are inferred from typical offerings for contract roles of this nature, with a focus on professional growth and work-life balance.

🎯 Team & Company Context

🏢 Company Culture

Industry: Banking & Finance / Fintech. This sector is characterized by high regulatory standards, a strong emphasis on security, and a growing demand for user-friendly digital experiences to compete with challenger banks and fintech startups. Operations within this industry often require meticulous attention to detail, robust process adherence, and a focus on building trust with customers.

Company Size: Sway Sourcing acts as a recruitment partner for various companies. The specific client company's size is not detailed, but the need for an experienced UX designer suggests they are either established players looking to modernize or growing fintech firms scaling their digital offerings.

Founded: Sway Sourcing was founded relatively recently, positioning itself as an innovative recruitment partner. The client companies they serve could range from established institutions to dynamic startups.

Team Structure:

• The UX designer will be embedded within an agile, cross-functional team. This team likely includes Product Owners, Software Developers, QA Testers, and potentially other designers or UX specialists.

• Reporting will likely be to a Design Lead, Head of Product, or a similar role overseeing digital product development, with direct collaboration with the Product Owner for day-to-day priorities.

• Cross-functional collaboration is a cornerstone, requiring seamless interaction with technical teams and business stakeholders to ensure design solutions are feasible, desirable, and viable. Methodology:

• Data Analysis & Insights: A key aspect of the role involves using research, insights, and data to inform design decisions, indicating a data-driven approach to product development.

• Workflow Planning & Optimization: The UX designer is expected to plan and drive UX work, implying a structured approach to design processes and a focus on optimizing user flows and experiences.

• Automation & Efficiency: While not explicitly stated for the UX role, the agile environment and focus on digital services suggest an underlying drive for efficiency, which UX design contributes to by creating intuitive and easy-to-use interfaces that reduce support needs and improve user task completion.

Company Website: https://www.swaysourcing.com

📝 Enhancement Note: The context provided by Sway Sourcing as a recruitment partner, combined with the specific role requirements, suggests the client company is actively investing in improving its digital customer experience within the competitive banking and finance sector. The emphasis on agile and cross-functional collaboration points to a modern product development environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Mid-Level UX Designer role. It requires a solid foundation of 3+ years of experience and the ability to work autonomously. The responsibilities go beyond executing tasks to leading UX efforts within a specific team and influencing design decisions. This level is crucial for bridging the gap between junior designers and senior strategists.

Reporting Structure: The UX Designer will report to a functional lead (e.g., Design Manager, Head of UX) and work closely with a Product Owner for project-specific direction. This dual reporting structure is common in agile environments, balancing functional expertise with product strategy.

Operations Impact: The UX Designer's impact is directly tied to enhancing the user experience of digital banking and finance products. This translates to increased customer satisfaction, higher engagement rates, improved conversion funnels, reduced customer support inquiries due to intuitive design, and ultimately, greater customer loyalty and business revenue. By ensuring accessible and user-friendly services, the role also contributes to regulatory compliance and brand reputation.

Growth Opportunities:

• Specialization: Deepen expertise in specific areas of UX design, such as UX research, interaction design, or accessibility, within the finance sector.

• Leadership: Transition into a Senior UX Designer role, mentoring junior team members, and taking on more complex strategic projects.

• Cross-Functional Expertise: Develop a stronger understanding of product management and agile development processes, potentially leading to roles in product strategy or management.

• Domain Expertise: Become a recognized expert in UX for banking and finance, a highly valuable niche.

• Contract Extension/Permanent Role: Success in this long-term contract role could lead to an extension or a permanent position within the client organization.

📝 Enhancement Note: The growth potential for this role is significant, particularly for individuals who can demonstrate a strong understanding of the financial services domain and excel in agile environments. The contract nature also presents a unique opportunity to gain in-depth experience with a specific organization before committing to a permanent role.

🌐 Work Environment

Office Type: The work arrangement is hybrid, indicating a mix of remote work and in-office presence. The office environment is likely designed to foster collaboration, with meeting rooms, common areas, and potentially open-plan workspaces. Given the finance sector, the office environment is expected to be professional and secure.

Office Location(s): Stockholm, Sweden. This location offers access to a vibrant tech and finance hub, with potential for networking and industry events. The specific office location within Stockholm would be provided upon engagement.

Workspace Context:

• Collaborative Environment: The hybrid model necessitates intentional collaboration, likely involving scheduled in-office days for team meetings, workshops, and brainstorming sessions.

• Operations Tools & Technology: Access to modern design tools such as Figma is confirmed. The client organization will likely provide necessary hardware and software, potentially including access to collaboration platforms and project management tools common in agile settings.

• Team Interaction: Regular interaction with product owners, developers, and fellow designers is expected, both in person and virtually, to ensure alignment and efficient workflow.

Work Schedule: The role is full-time (100% scope) with a hybrid work schedule. This implies standard working hours (approximately 40 hours per week) but with flexibility on how those hours are split between remote and office-based work, subject to team and project needs.

📝 Enhancement Note: The hybrid nature of the role requires strong self-discipline and communication skills. Candidates should be prepared to actively contribute to team cohesion and knowledge sharing, regardless of their physical location. Understanding the specific in-office days and expectations will be crucial during the onboarding process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your CV and portfolio to assess qualifications and experience. This stage is critical for demonstrating your fit for the role and the financial sector.

• Hiring Manager/Recruiter Interview: A discussion to delve deeper into your experience, motivations, and understanding of UX principles. Expect questions about your approach to user research, design decision-making, and collaboration.

• Portfolio Presentation & Case Study: You will likely be asked to present one or two key projects from your portfolio. Prepare to walk through your process, highlight your contributions, explain design rationale, and discuss the outcomes and learnings. Focus on projects relevant to digital services or the finance industry if possible.

• Team/Stakeholder Interviews: Interviews with potential colleagues (developers, product owners) and other stakeholders to assess cultural fit, collaboration style, and technical understanding.

• Final Interview: Potentially with a senior leader to discuss overall fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select projects that best showcase your end-to-end UX process, problem-solving skills, and impact, especially those relevant to financial services or complex digital products.

• Tell a Story: Structure your case studies with a clear narrative: problem, your role, process, solution, and results. Emphasize your individual contributions.

• Show, Don't Just Tell: Use visuals (wireframes, prototypes, user flows, test results) to illustrate your points. Explain why you made certain design decisions.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs (e.g., improved conversion rates, higher user satisfaction scores).

• Address Accessibility & Finance: Explicitly discuss how you considered accessibility and any specific challenges or requirements related to the financial industry in your projects.

Challenge Preparation:

• Be prepared for potential design exercises or scenario-based questions that assess your problem-solving skills, design thinking, and ability to apply UX principles in a practical context.

• Think about how you would approach a common UX challenge in banking, such as simplifying a complex transaction process or improving the onboarding experience for new customers.

• Practice articulating your thought process clearly and concisely, as if you were explaining it to a mixed audience of technical and non-technical stakeholders.

📝 Enhancement Note: The interview process will likely be rigorous, focusing heavily on practical UX skills, problem-solving abilities, and domain relevance. A well-prepared and tailored portfolio presentation is paramount for success in this role.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: Explicitly mentioned as a required tool. Proficiency in Figma for wireframing, prototyping, and collaborative design is essential.

• Prototyping Tools: Experience with other prototyping tools (e.g., Sketch, Adobe XD, InVision) may be beneficial, though Figma is the primary focus.

• Collaboration Platforms: Familiarity with tools like Slack, Microsoft Teams, or Jira for team communication and project management within an agile framework.

Analytics & Reporting:

• User Research Platforms: Experience with tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Maze, Qualtrics, SurveyMonkey).

• Analytics Tools: While not explicitly required, understanding how to interpret data from analytics platforms (e.g., Google Analytics, Adobe Analytics) to inform design decisions would be advantageous.

CRM & Automation:

• Project Management Software: Familiarity with agile project management tools like Jira or Asana is highly probable given the agile team context.

• Design System Management: Experience with tools or processes for managing and contributing to design systems.

📝 Enhancement Note: The emphasis on Figma indicates it's the primary design tool. Candidates should be prepared to demonstrate their expertise in Figma and how they leverage it for efficient and collaborative design workflows. Understanding the broader tech stack of a digital product team in finance would be a plus.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A fundamental value, ensuring that all design decisions prioritize the needs and experiences of the end-user.

• Collaboration: Strong emphasis on teamwork, open communication, and mutual support within the cross-functional agile team.

• Data-Driven Decision Making: Using research, analytics, and insights to guide design choices rather than relying solely on intuition.

• Continuous Improvement: A commitment to iterative design, learning from feedback, and constantly seeking ways to enhance user experiences and team processes.

• Professionalism & Integrity: Particularly important in the banking and finance sector, reflecting a dedication to quality, security, and ethical design practices.

Collaboration Style:

• Agile Integration: Working closely within an agile framework, participating in daily stand-ups, sprint planning, and retrospectives.

• Cross-Functional Partnership: Building strong working relationships with Product Owners, developers, QA, and other stakeholders to ensure alignment and shared ownership of product goals.

• Feedback Exchange: An open culture of giving and receiving constructive feedback on designs and processes to foster continuous learning and improvement.

• Knowledge Sharing: Proactively sharing insights, best practices, and learnings with the team and broader organization.

📝 Enhancement Note: The culture likely values a proactive, collaborative, and analytical approach. Candidates who can demonstrate adaptability, strong communication skills, and a genuine passion for user experience within a structured, regulated industry will likely thrive.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Finance Industry Complexity: Understanding and designing for the unique regulatory, security, and user trust requirements inherent in banking and finance.

• Balancing User Needs with Business/Technical Constraints: Finding innovative solutions that satisfy user desires while adhering to strict business objectives, technical limitations, and compliance mandates.

• Hybrid Work Dynamics: Effectively collaborating and maintaining strong team cohesion and communication in a hybrid work environment.

• Rapidly Evolving Digital Landscape: Staying abreast of new UX trends, technologies, and competitor offerings within the fast-paced fintech and banking sectors.

Learning & Development Opportunities:

• Domain Expertise: Gaining deep knowledge of the banking and finance industry's specific user needs, regulations, and market dynamics.

• Advanced UX Techniques: Opportunities to refine skills in areas like complex user journey mapping, service design, or behavioral economics within a financial context.

• Cross-Disciplinary Exposure: Learning from product managers, developers, and business analysts to broaden understanding of the product lifecycle and business strategy.

• Mentorship: Potential to learn from senior designers or product leads within the client organization, offering guidance on career progression and skill development.

📝 Enhancement Note: This role offers a significant opportunity to specialize in a high-demand sector. The challenges are directly linked to the potential for substantial professional growth and the development of highly sought-after expertise.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting user needs with strict business or technical constraints. How did you approach it, and what was the outcome?" (Focus on your problem-solving process and negotiation skills.)

• "How do you ensure your designs are accessible and compliant with relevant standards, especially in a regulated industry like finance?" (Highlight your knowledge of accessibility guidelines and any experience with compliance.)

• "Walk us through your process for conducting user research and usability testing for a complex digital product. What tools do you prefer, and how do you translate findings into actionable design changes?" (Demonstrate your methodology and tool proficiency.) Company & Culture Questions:

• "What interests you specifically about working in the banking and finance sector, and what do you see as the biggest UX challenges in this industry?" (Show your research and genuine interest.)

• "How do you contribute to a positive and collaborative team environment, especially in a hybrid setting?" (Emphasize your communication and teamwork skills.)

• "How do you measure the success of your UX designs, and how have you used data to inform your decisions?" (Prepare examples of metrics and impact.) Portfolio Presentation Strategy:

• Structure: For each project, clearly define: The Problem, Your Role, The Process (Research -> Ideation -> Design -> Testing -> Iteration), The Solution (Key Screens/Flows), and The Results/Impact (Quantified where possible).

• Focus on Rationale: Be ready to explain why you made specific design choices at each stage. What assumptions did you make, and how did you validate them?

• Highlight Collaboration: Mention how you worked with Product Owners and developers. Show examples of how you incorporated their feedback.

• Be Concise & Engaging: Aim for a clear, story-driven presentation. Practice your timing to ensure you cover key points within the allotted time.

• Anticipate Questions: Think about potential questions related to your design decisions, challenges faced, and alternative solutions.

📝 Enhancement Note: Prepare specific examples from your past work that directly address the requirements of this role, particularly those related to financial services, independent UX leadership, and agile collaboration.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Sway Sourcing website.

• Customize Your Resume: Tailor your resume to highlight your 3+ years of UX design experience, proficiency in Figma, experience with user research and usability testing, and any background in banking, insurance, or fintech. Use keywords from the job description.

• Prepare Your Portfolio: Ensure your portfolio is up-to-date, showcases your best work with a focus on end-to-end UX processes, and clearly articulates your contributions and the impact of your designs. Have 1-2 projects ready for detailed presentation.

• Research Sway Sourcing & the Client Industry: Understand Sway Sourcing's recruitment approach and research the banking/finance sector's current UX trends and challenges. This will help you tailor your application and responses.

• Practice Your Narrative: Be ready to articulate your experience, skills, and motivations clearly and concisely, especially during your portfolio presentation. Practice explaining your design process and decisions.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.