UX-designer

📍 Job Overview

Job Title: UX Designer

Company: Telia Company

Location: Oslo, Norway

Job Type: Full time

Category: User Experience (UX) / Product Design Operations

Date Posted: 2026-08-26

Experience Level: Mid-Senior Level (5-10 years estimated)

Remote Status: On-site

🚀 Role Summary

• Design System Ownership: Take full ownership of the design system as a product, managing its strategy, structure, and long-term development across multiple brands (Telia, OneCall, MyCall).

• Product-Centric Design: Treat the design system as a product with defined users, objectives, and continuous improvement cycles, focusing on adoption, efficiency, and scalability.

• Cross-Functional Collaboration: Work closely with developers, product managers, and insights teams within the Digital Platforms team to ensure seamless integration of design and code.

• Innovation Integration: Explore and implement new technologies like AI and automation to enhance the design system and streamline design processes.

📝 Enhancement Note: This role is positioned as a specialized Design Operations function focused on a core product – the design system. It requires a blend of strategic product thinking, deep UX/UI expertise, and a strong understanding of how design systems function within a larger development and product ecosystem. The emphasis on "product" thinking for the design system itself is a key differentiator.

📈 Primary Responsibilities

• Design System Product Management: Own and evolve the design system as a product, establishing its vision, roadmap, and key performance indicators (KPIs).

• Architecture & Component Development: Define the architecture, structure, components, design tokens, and guiding principles of the design system.

• Design-to-Code Bridging: Ensure a tight connection between design assets in Figma and their implementation in code, facilitating a smooth handoff process.

• Standardization & Consistency: Drive standardization and ensure consistency in digital customer experiences across all Telia brands.

• Best Practice Establishment: Define and embed best practices for component-based design and design system utilization within the organization.

• Adoption & Impact Monitoring: Track and report on the adoption rates, usage patterns, and overall impact of the design system.

• Faglig Sparring Partner: Serve as a key technical advisor and sparring partner for the broader design community within Telia.

• AI & Tool Exploration: Investigate and propose how AI and emerging tools can enhance the design system and overall design processes.

📝 Enhancement Note: The responsibilities highlight a proactive and strategic approach, moving beyond typical UX tasks to encompass product management, technical integration, and organizational influence. The focus on "productizing" the design system suggests a need for strong project management, stakeholder alignment, and metrics-driven decision-making.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating relevant experience is crucial. A background in Interaction Design, Human-Computer Interaction, Graphic Design, or a related field is common.

Experience:

• 5-10 years of experience in UX, UI, or product design roles within complex digital solutions.

• Proven experience working with design systems or component-based development.

• Experience in building or significantly evolving a design system is highly advantageous. Required Skills:

• Figma Proficiency: Advanced skills in Figma, including component creation, variants, auto-layout, and design tokens.

• Design System Expertise: Deep understanding of design system principles, architecture, and best practices.

• Code Understanding: Familiarity with how designs are translated into code (e.g., HTML, CSS, JavaScript frameworks), enabling effective collaboration with developers.

• Product Thinking: Ability to approach the design system as a product, considering user needs, business goals, and technical constraints.

• Structured & Analytical Approach: A methodical and data-informed approach to design work and problem-solving.

• Communication & Influence: Excellent communication skills, with the ability to articulate design decisions and influence stakeholders across different teams and disciplines.

• Proactivity & Initiative: Demonstrated ability to identify opportunities for improvement and take initiative in driving change, including exploring AI and automation.

• Prioritization & Decision Making: Capacity to make informed decisions and prioritize tasks that deliver value across multiple products and teams.

Preferred Skills:

• Experience in a consulting firm or agency setting.

• Comfort and experience working within large, complex organizations.

• Experience with complex digital solutions and large-scale product portfolios.

📝 Enhancement Note: The experience level is inferred from the responsibilities and the description of the role as a "key role" in an "early phase" with significant ownership. The emphasis on Figma, design systems, and the bridge to code are critical technical requirements for this specialized operations role.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Design System Case Studies: Showcase examples of design systems you've worked on, detailing your role, the system's architecture, component examples, and the impact on efficiency and consistency.

• Component Design Examples: Present specific examples of well-crafted UI components, demonstrating your understanding of variants, states, and accessibility.

• Design-to-Code Handoff: Illustrate your process for handing off designs to developers, including documentation, annotations, and collaboration methods.

• Product Thinking in Design: Include projects where you treated a design element or system as a product, demonstrating strategic planning, user research, and outcome measurement.

• Problem-Solving Examples: Showcase instances where you identified and solved complex design challenges related to scalability, consistency, or adoption.

Process Documentation:

• Design System Development Workflow: Detail your approach to defining, building, and iterating on a design system, from initial research and strategy to ongoing maintenance.

• Component Governance: Explain your methods for establishing and enforcing component guidelines, versioning, and updates.

• Cross-Functional Collaboration Processes: Describe how you collaborate with developers, product managers, and other stakeholders to ensure the design system meets diverse needs.

• Adoption & Feedback Loops: Outline processes for encouraging design system adoption and gathering feedback from users (designers, developers) to drive continuous improvement.

📝 Enhancement Note: For a role focused on owning a design system as a product, the portfolio must demonstrate not just design skills but also strategic thinking, system architecture understanding, and the ability to manage a complex, evolving asset. The emphasis is on the process of building and maintaining a scalable, adopted system.

💵 Compensation & Benefits

Salary Range:

Given the location (Oslo, Norway), the experience level (Mid-Senior, 5-10 years), and the specialized nature of the role (Design System Product Owner), the estimated salary range for a UX Designer in Oslo would be approximately NOK 650,000 - 900,000 per year. This estimate is based on industry benchmarks for senior UX/Product Designers in major Norwegian cities, considering the cost of living and the demand for specialized skills in digital product development.

Benefits:

• Full-time Employment: Standard employment benefits in Norway apply.

• Pension Scheme: Contribution to a pension fund.

• Health Insurance: Comprehensive health coverage.

• Flexible Working Hours: While the role is on-site, flexibility in daily start/end times may be offered.

• Professional Development: Opportunities for training, conferences, and skill enhancement, particularly in AI and automation.

• Employee Discounts: Benefits related to Telia's services.

• Vibrant Work Environment: Access to a strong professional community and collaborative workspace.

Working Hours:

• Approximately 40 hours per week, typical for full-time employment in Norway. Specific daily schedules may offer some flexibility, subject to team and project needs.

📝 Enhancement Note: Salary estimation is based on general market data for UX Designers in Oslo, Norway, with an adjustment for a specialized, product-focused role within a large telecommunications company. Specific benefits are typical for corporate roles in Norway.

🎯 Team & Company Context

🏢 Company Culture

Industry: Telecommunications & Digital Services. Telia Company operates in a rapidly evolving sector, emphasizing digital transformation and customer-centric experiences. This context means a constant drive for innovation, efficiency, and seamless service delivery.

Company Size: Large Enterprise. Telia Company is a major Nordic and Baltic telecommunications operator. This scale implies complex organizational structures, significant user bases, and the need for robust, scalable systems and processes. For operations professionals, this means opportunities to impact large-scale initiatives and work within established frameworks, while also navigating potential organizational complexities.

Founded: 1855. With a long history, Telia Company has a deep legacy but is actively focused on modernizing its digital offerings and customer interactions.

Team Structure:

• Digital Platforms Team: This role sits within the Digital Platforms team, suggesting a focus on foundational technologies and services that enable other product teams.

• Cross-Functional Collaboration: The role emphasizes close collaboration with developers, product leaders, other UX designers, and insight teams, indicating a highly integrated and collaborative approach to product development.

• Reporting: While not explicitly stated, a role of this nature typically reports to a Design Lead, Head of UX, or a Product Management function within Digital Platforms.

Methodology:

• Product-Centric Approach: The design system is treated as a product, implying agile methodologies, continuous feedback loops, and data-driven decision-making.

• Component-Based Design: A core methodology for building scalable and consistent digital interfaces.

• User-Centricity: Despite the system focus, user needs (both end-users and internal designers/developers) are paramount.

• Innovation Focus: Encouragement to explore new technologies like AI and automation.

Company Website: https://www.teliacompany.com/

📝 Enhancement Note: The company's industry and scale are critical for understanding the operational challenges and opportunities. A large, established company in a dynamic sector like telecom requires robust, well-managed digital platforms and design systems to maintain competitiveness and customer satisfaction.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-to-Senior level, focusing on specialized ownership of a critical product asset – the design system. It requires a blend of deep technical UX/UI skills and strategic product management capabilities. It's a step beyond individual contributor UX roles, demanding leadership in defining and governing a core system.

Reporting Structure: The UX Designer will be part of the Digital Platforms team, likely reporting to a Design Lead, Head of UX, or a Product Manager overseeing digital foundations. This position offers significant autonomy in defining the design system's future.

Operations Impact: The role has a substantial impact on operational efficiency and customer experience. By owning and optimizing the design system, this individual will directly influence:

• Development Speed: Enabling faster product development through reusable components.

• Consistency: Ensuring a unified brand experience across Telia, OneCall, and MyCall.

• Scalability: Building a foundation that supports future growth and product expansion.

• Resource Optimization: Reducing redundant design and development efforts.

• Brand Perception: Contributing to a high-quality, cohesive digital presence.

Growth Opportunities:

• Design System Leadership: Potential to grow into a dedicated Design System Manager or Head of Design Systems role, leading a team or expanding the scope of the system.

• Product Management Track: Develop expertise in product management by treating the design system as a product, potentially transitioning into a Product Owner or Product Manager role for digital platforms.

• Technical Specialization: Deepen expertise in areas like AI integration, automation tools, and advanced design system architecture.

• Cross-Functional Leadership: Opportunities to lead strategic initiatives that span multiple departments, influencing broader design and development practices within Telia.

• Broader UX/Product Strategy: Leverage design system experience to contribute to higher-level UX and product strategy for the company.

📝 Enhancement Note: This role offers a unique growth path for UX professionals interested in the operational and product aspects of design systems, moving towards leadership and strategic influence within a large organization.

🌐 Work Environment

Office Type: The role is specified as "On-site" in Oslo, Norway. This suggests a traditional office environment within Telia's Norwegian headquarters or a designated office space. It implies a focus on in-person collaboration, team synergy, and leveraging office-based resources.

Office Location(s): Oslo, Norway. This central location offers access to a major business hub and a vibrant professional community.

Workspace Context:

• Collaborative Environment: Expected to be part of a dynamic Digital Platforms team, fostering close interaction with developers, product managers, and fellow designers.

• Tools & Technology: Access to industry-standard design and collaboration tools, including Figma, and potentially other project management and communication platforms. The company's investment in AI and automation suggests these tools will be readily available.

• Team Interaction: Opportunities for regular team meetings, workshops, and informal discussions to drive innovation and problem-solving.

Work Schedule:

• Standard full-time hours (approx. 40 hours/week). While on-site, there may be flexibility in daily working hours to accommodate personal needs and team coordination. Emphasis is placed on outcomes and effective collaboration rather than strict time-tracking.

📝 Enhancement Note: The "on-site" requirement in Oslo emphasizes the company's preference for in-person collaboration, which is often beneficial for roles involving complex system design and cross-functional alignment, especially in the early stages of a design system's development.

📄 Application & Portfolio Review Process

Interview Process:

• Application Submission: Submit through the provided Workday portal.

• Initial Screening: Review of CV and portfolio for relevant experience in design systems, UX/UI, and Figma.

• Hiring Manager Interview: Conversation with Kurt Stormyr (Talent Acquisition Partner Sofia Wågnert may also be involved) to assess experience, approach, and cultural fit. Expect questions about your experience with design systems, product thinking, and collaboration.

• Portfolio Presentation/Workshop: A more in-depth session where you'll present your portfolio, likely focusing on design system examples, and potentially participate in a design exercise or case study discussion related to system architecture or component design.

• Team/Stakeholder Interviews: Meetings with other designers, developers, and product managers to evaluate collaboration skills and technical understanding.

• Final Interview: Potential discussion with senior leadership to confirm alignment with company goals and strategic vision.

Portfolio Review Tips:

• Highlight Design System Impact: Clearly articulate the problems your design system solved, the metrics used to measure success (adoption, efficiency, consistency), and your specific contributions.

• Showcase Figma Mastery: Demonstrate your proficiency with Figma components, variants, tokens, and prototyping capabilities.

• Illustrate Design-to-Code Process: Provide examples of how you ensure smooth handoffs and collaboration with developers.

• Emphasize Product Thinking: Frame your design system work through a product lens – what were the user needs (internal and external), the goals, and the strategic rationale?

• Structure Your Presentation: Organize your portfolio logically, perhaps chronologically or by project type, with clear introductions, problem statements, your solutions, and measurable outcomes.

Challenge Preparation:

• Design System Architecture: Be prepared to discuss how you would structure a design system for multiple brands, including component categorization, naming conventions, and token strategy.

• Component Design: Anticipate questions or exercises related to designing specific components, considering states, accessibility, and responsiveness.

• Adoption Strategy: Think about how you would encourage adoption of a design system within a large organization.

• AI/Automation Integration: Consider how AI tools could be leveraged to improve design system creation, maintenance, or usage.

📝 Enhancement Note: The interview process will heavily scrutinize the candidate's ability to "productize" a design system. Portfolio examples should focus on strategic thinking, process, and measurable outcomes, not just visual design.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool, essential for creating components, variants, tokens, and prototypes. Advanced proficiency is a must.

• Design System Management Tools: While not explicitly mentioned, tools for documenting and sharing design systems (e.g., Zeroheight, Storybook) might be part of the workflow.

• Project Management Software: Likely Jira, Confluence, or similar for task tracking, documentation, and cross-team collaboration.

Analytics & Reporting:

• Usage Analytics: Tools to track the adoption and usage of design system components within product teams.

• Performance Monitoring: Metrics dashboards (e.g., Tableau, Power BI, or custom solutions) to report on the impact and health of the design system.

• User Feedback Tools: Platforms for gathering feedback from internal designers and developers.

CRM & Automation:

• Internal Collaboration Tools: Slack, Microsoft Teams for day-to-day communication.

• Potential for Automation Tools: As mentioned, exploration of AI and automation tools is encouraged, which could include scripting for design tasks, automated testing, or workflow optimization tools.

📝 Enhancement Note: Proficiency in Figma is non-negotiable. The role also implies a need to understand and potentially integrate with development workflows and reporting tools that measure system adoption and impact.

👥 Team Culture & Values

Operations Values:

• Product Ownership: A strong sense of responsibility and ownership for the design system as a critical product.

• Collaboration: Deeply embedded in cross-functional teamwork, valuing input from developers, product managers, and other designers.

• Efficiency & Scalability: A drive to create streamlined processes and robust systems that support growth and reduce waste.

• User-Centricity: A commitment to serving the needs of both end-users and internal design/development teams.

• Innovation: An openness to exploring new technologies and methodologies, such as AI and automation, to improve processes.

• Quality & Consistency: A dedication to maintaining high standards and ensuring a cohesive brand experience.

Collaboration Style:

• Partnership: Works closely with developers to ensure designs are implemented accurately and efficiently.

• Consultative: Acts as a subject matter expert, guiding other teams on design system best practices.

• Data-Informed: Uses data and feedback to make informed decisions and drive improvements.

• Proactive Communication: Actively seeks input and provides updates to relevant stakeholders.

📝 Enhancement Note: The culture emphasizes a proactive, product-oriented approach to design operations, where efficiency, collaboration, and innovation are key drivers for success within the Digital Platforms team.

⚡ Challenges & Growth Opportunities

Challenges:

• Adoption Across Brands: Gaining widespread adoption of a single design system across three distinct brands (Telia, OneCall, MyCall) with potentially different existing styles or user expectations.

• Balancing Standardization with Flexibility: Ensuring consistency without stifling the creativity or specific needs of individual product teams.

• Bridging Design and Code: Maintaining alignment between design assets and implemented code, especially in a large organization with multiple development teams.

• Evolving Technology Landscape: Keeping the design system current with new design trends, tools, and technologies like AI.

• Defining the "Product" Strategy: Establishing clear goals, KPIs, and a roadmap for a design system treated as a product in its early stages.

Learning & Development Opportunities:

• Advanced Design System Architecture: Deepen expertise in creating scalable, maintainable, and future-proof design systems.

• AI & Automation in Design: Gain hands-on experience integrating AI tools into design workflows and the design system itself.

• Product Management Skills: Develop strategic product management capabilities by owning the design system roadmap, user research, and KPI tracking.

• Cross-Functional Leadership: Hone skills in influencing, negotiating, and collaborating with diverse teams (engineering, product, marketing).

• Industry Best Practices: Stay abreast of the latest trends in design systems, component-based development, and UX innovation through conferences, workshops, and internal knowledge sharing.

📝 Enhancement Note: The challenges highlight the complexity of managing a design system in a multi-brand environment, while the growth opportunities point towards developing specialized expertise in product management and emerging technologies within the UX domain.

💡 Interview Preparation

Strategy Questions:

• "How would you approach defining the initial architecture and core principles of a design system for three distinct brands?"

• "Describe your process for ensuring successful adoption of a design system by multiple product teams."

• "How do you balance the need for standardization with the requirement for design flexibility across different products and user needs?"

• "What strategies would you employ to measure the success and impact of a design system?"

• "How do you see AI and automation playing a role in the future of design systems and your work?" Company & Culture Questions:

• "What do you know about Telia's digital customer experience strategy?"

• "How do you envision yourself collaborating with developers and product managers in our Digital Platforms team?"

• "Describe a time you had to influence stakeholders to adopt a new process or tool."

• "What are your thoughts on treating a design system as a product?" Portfolio Presentation Strategy:

• Structure Your Narrative: For each design system example, clearly state the problem, your proposed solution (the system's components, structure, principles), your specific role and contributions, and the measurable outcomes achieved (e.g., reduced design time, improved consistency scores, faster development cycles).

• Demonstrate Figma Skills: Walk through your Figma files, showcasing component variants, tokens, auto-layout usage, and how you've organized the system for scalability.

• Highlight Collaboration: Explain how you worked with developers, product managers, and other designers, providing examples of your communication and integration methods.

• Showcase Product Thinking: Articulate the "why" behind your design decisions – how did they align with business goals, user needs, and long-term strategy?

• Be Prepared for Live Exercises: You might be asked to sketch out a component, critique an existing interface, or outline a process for a specific design system challenge.

📝 Enhancement Note: Prepare to discuss your experience with design systems at a strategic and operational level, demonstrating your ability to manage a complex product asset and collaborate effectively across teams.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the Telia Company careers portal via the provided Workday link.

• Customize Your Resume: Tailor your resume to highlight experience with design systems, Figma proficiency, product thinking, and cross-functional collaboration. Quantify achievements where possible (e.g., "Reduced UI development time by 20% through design system implementation").

• Curate Your Portfolio: Ensure your portfolio prominently features design system projects, detailing your process, contributions, and impact. Focus on case studies that demonstrate product ownership, system architecture, and collaboration.

• Prepare for Interview Questions: Rehearse answers to common UX and design system questions, focusing on strategy, problem-solving, and collaboration. Be ready to articulate your approach to treating the design system as a product.

• Research Telia: Familiarize yourself with Telia Company, its brands (Telia, OneCall, MyCall), and its digital offerings to better understand the context and challenges of this role.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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