UX Designer (6 Month FTC)

📍 Job Overview

Job Title: UX Designer (6 Month FTC)

Company: Lloyds Banking Group

Location: London, United Kingdom

Job Type: Full-Time, Temporary

Category: User Experience (UX) Design / Product Design

Date Posted: June 18, 2026

Experience Level: Mid-Senior Level (5-10 years)

Remote Status: Hybrid

🚀 Role Summary

• This role focuses on crafting end-to-end user experiences and cohesive user journeys by integrating components from a central design system, ensuring a balance between content and UI elements.

• The position requires bringing designs to life using various prototyping software, demonstrating strong ownership of design output, and effectively presenting work to stakeholders.

• A key aspect involves balancing business requirements with user needs, informed by user research and usability testing, with the ability to diplomatically advocate for customer-centric solutions.

• The UX Designer will adapt designs to technical constraints while ensuring the best possible end-user experience and championing inclusive and accessible design principles for diverse user groups.

📝 Enhancement Note: Based on the provided description, this role is a mid-level to senior UX Designer position with a strong emphasis on end-to-end product design, user-centricity, and cross-functional collaboration within a large financial institution. The "FTC" (Fixed-Term Contract) designation indicates a project-based engagement.

📈 Primary Responsibilities

• End-to-End User Experience Design: Skillfully craft cohesive user journeys by creatively utilizing components from the central design system, optimizing the balance of content and UI elements on screen.

• Prototyping and Visualization: Bring designs to life using a variety of prototyping software (e.g., Sketch, InVision, Figma, Axure, Adobe XD) to effectively communicate design concepts and user flows.

• User-Centric Design Advocacy: Balance business requirements with user needs by gathering and interpreting user research, usability testing feedback, and quantitative/qualitative data to align stakeholders and champion customer-centric solutions.

• Technical Adaptability & Guidance: Adapt designs to the technical constraints of different platforms while providing expert guidance on creating the optimal end-user experience.

• Inclusive and Accessible Design: Advocate for and implement inclusive and accessible design principles to ensure products are usable by customers of all ages, backgrounds, and technical abilities.

• Design System Contribution: Proactively recommend improvements and extensions to existing design systems, enhancing their benefit to both individual projects and the broader design team.

• Stakeholder Communication: Confidently present design work and rationale to stakeholders, development teams, and other internal customers, articulating design decisions clearly.

• Developer Collaboration: Work closely with developers to ensure designs meet specifications and are implemented effectively, considering the needs of a broad range of users.

📝 Enhancement Note: The responsibilities emphasize a holistic approach to UX design, from conceptualization and research to detailed design, prototyping, and delivery, with a strong focus on advocating for the user and contributing to the design system.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a strong portfolio demonstrating practical application of UX/Interaction Design principles is paramount. Equivalent experience will be considered.

Experience: Demonstrable experience (typically 5-10 years) in User Experience Design or Interaction Design. Experience from a Visual Design background with a strong UX focus will also be considered.

Required Skills:

• User Experience (UX) Design: Proven ability to design intuitive and effective user interfaces and experiences.

• Interaction Design: Expertise in defining how users interact with digital products, focusing on flow, behavior, and response.

• Prototyping: Proficiency in using prototyping tools (e.g., Figma, Sketch, InVision, Axure, Adobe XD) to create interactive mockups and user flows.

• Layout Design & UI Elements: Strong skills in creating visually appealing and functional screen layouts, effectively integrating content and UI components.

• User Research Interpretation: Ability to interpret and apply insights from quantitative and qualitative user research and usability testing to inform design decisions.

• Design System Proficiency: Experience working with and contributing to established design systems, understanding their value and potential for enhancement.

• Stakeholder Communication & Presentation: Excellent verbal and written communication skills, with the ability to clearly articulate design rationale and present work to diverse audiences.

• Adaptability to Technical Constraints: Understanding of how technical limitations impact design and the ability to provide guidance for optimal user experiences within those constraints.

• Inclusive and Accessible Design Principles: Deep understanding and practical application of accessibility standards (e.g., WCAG) and inclusive design methodologies.

Preferred Skills:

• Financial Services Experience: Familiarity with the complexities and regulatory landscape of the financial services industry.

• Visual Design Skills: A strong visual design background can be an advantage for creating polished and aesthetically pleasing interfaces.

• Agile Methodologies: Experience working within Agile development environments.

• Data Analysis: Ability to leverage data analytics to understand user behavior and measure design effectiveness.

📝 Enhancement Note: The requirements highlight a blend of core UX design skills with practical experience in a regulated industry and a collaborative, user-advocacy approach. The emphasis on design systems and stakeholder management is crucial.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Case Studies: Showcase 2-3 comprehensive case studies detailing your end-to-end UX design process for a specific project.

• Problem/Solution Framing: Clearly articulate the user problem or business challenge addressed, the objectives of the project, and your role within it.

• Process Documentation: Illustrate your design process, including user research methodologies, wireframing, prototyping, user testing, iteration, and final design.

• Visual Design Examples: Include high-fidelity mockups and interactive prototypes demonstrating your UI design skills and attention to detail.

• Metrics & Impact: Where possible, demonstrate the impact of your design solutions with relevant metrics (e.g., conversion rates, task completion times, user satisfaction scores).

• Design System Contribution: Highlight any experience contributing to or utilizing design systems, showcasing how you maintained consistency and efficiency.

Process Documentation:

• Workflow Design: Provide examples of how you map out user flows and information architecture.

• Iterative Design: Showcase how you incorporate feedback from user research and stakeholders to iterate on designs.

• Cross-Functional Collaboration: Illustrate how you collaborate with developers, product managers, and researchers throughout the design lifecycle.

📝 Enhancement Note: A strong portfolio demonstrating a systematic approach to UX design, user advocacy, and measurable impact is essential. Emphasis should be placed on showing process and collaboration, especially within a structured environment like financial services.

💵 Compensation & Benefits

Salary Range: £72,702 - £80,780 per annum

Benefits:

• Pension Contribution: A generous pension contribution of up to 15%.

• Performance Bonus: An annual performance-related bonus.

• Share Schemes: Participation in share schemes, including free shares.

• Lifestyle Benefits: A range of benefits adaptable to individual lifestyles, such as discounted shopping.

• Holiday Entitlement: 30 days' holiday per year, in addition to bank holidays.

• Wellbeing Initiatives: Access to various wellbeing programs and resources.

• Parental Leave: Generous parental leave policies.

Working Hours: 35 hours per week, full-time.

📝 Enhancement Note: The salary range is clearly defined for this fixed-term contract role. The benefits package is comprehensive, reflecting the standard offerings for permanent employees at Lloyds Banking Group, which is a significant draw for a temporary position.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Banking and Insurance). Lloyds Banking Group is one of the UK's largest financial institutions, offering a wide range of banking and financial services. This industry context implies a need for robust security, compliance, and a strong focus on customer trust and data privacy.

Company Size: Large (typically thousands of employees). This scale suggests a structured organization with established processes, potentially multiple product teams, and a strong emphasis on collaboration and adherence to group-wide standards.

Founded: 2009 (Lloyds Banking Group was formed through the merger of Lloyds TSB and HBOS). This history indicates a company with deep roots in the UK financial sector, undergoing continuous evolution and digital transformation.

Team Structure:

• Design Team: The role is within a full design team, implying collaboration with fellow UX/UI designers, researchers, and potentially visual designers.

• Cross-Functional Collaboration: Expect to work closely with Product Managers, Developers, User Researchers, and potentially Business Analysts and Project Managers.

• Reporting: The UX Designer will likely report to a Design Lead or Head of Design, with direct collaboration with product owners and development teams.

Methodology:

• Hybrid Working: The team operates on a hybrid model, requiring 2 days per week (40%) in the office.

• Agile Environment: While not explicitly stated for the design team, large financial institutions typically operate within Agile or hybrid Agile frameworks, requiring adaptability and iterative development.

• User-Centricity: A strong emphasis on understanding and serving customer needs through research and iterative design.

Company Website: https://www.lloydsbankinggroup.com/

📝 Enhancement Note: Working within a large, established financial institution like Lloyds Banking Group means adhering to strict regulatory requirements, focusing on robust and secure user experiences, and likely leveraging a mature design system. The hybrid work model is a key aspect of the daily environment.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level UX Designer, requiring demonstrable experience and the ability to take ownership of design output. It's a specialized design role rather than a traditional operations function, focusing on product and user experience.

Reporting Structure: The UX Designer will report into a design management structure and work closely with product and development teams. This structure allows for focused design work while ensuring alignment with broader business objectives.

Operations Impact: While not a direct "operations" role, the UX Designer's impact is critical to the success of digital products, influencing customer adoption, satisfaction, and retention. Effective UX design directly contributes to the Group's goal of helping Britain prosper by providing accessible and user-friendly financial services.

Growth Opportunities:

• Skill Specialization: Deepen expertise in specific areas of UX, such as interaction design, user research, accessibility, or design systems.

• Project Diversity: Gain exposure to a wide range of financial products and customer journeys within a large organization.

• Design System Enhancement: Contribute to the evolution and expansion of the company's design system, a valuable skill for future roles.

• Cross-Functional Learning: Develop a strong understanding of product development lifecycles, technical constraints, and business strategy.

• Potential for Extension/Permanent Roles: While a fixed-term contract, successful performance may lead to opportunities for contract extension or consideration for permanent roles within the Group.

📝 Enhancement Note: This role offers significant opportunities for specialized growth within UX design within a stable, large-scale organization. While not a typical Revenue/Sales Operations role, it requires similar analytical and problem-solving skills, applied to user-centric product development.

🌐 Work Environment

Office Type: Hybrid working environment, requiring presence at the London office (25 Gresham Street) for at least 2 days per week or 40% of the time. This suggests a mix of focused individual work and collaborative team sessions.

Office Location(s): 25 Gresham Street, London, EC2V 7HN. This is a central London location, likely well-connected by public transport for employees commuting from various parts of the city and surrounding areas.

Workspace Context:

• Collaborative Spaces: The office environment likely includes meeting rooms, breakout areas, and potentially open-plan seating designed to foster collaboration between designers, product teams, and developers.

• Technology & Tools: Access to standard office technology, high-speed internet, and potentially specialized hardware or software for design work. The company likely provides necessary software licenses.

• Team Interaction: Regular opportunities for face-to-face interaction with design colleagues, product managers, and developers, facilitating efficient communication and problem-solving.

Work Schedule: Standard 35-hour work week, with a hybrid arrangement allowing for flexibility in managing work-from-home and office days. This structure supports work-life balance while ensuring team cohesion and productivity.

📝 Enhancement Note: The hybrid model is a key feature, offering flexibility while still emphasizing the importance of in-person collaboration within a professional office setting in a prime London location.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: likely a review of CV and portfolio to assess suitability against core requirements.

• Technical Interview/Portfolio Review: A deeper dive into your portfolio, discussing specific case studies, design process, problem-solving approaches, and technical skills. Expect questions on how you've handled user research, stakeholder feedback, and technical constraints.

• Skills-Based Assessment: Potentially a design challenge or exercise, either as a take-home task or a live session, to evaluate your practical design skills and approach to problem-solving.

• Cultural Fit/Team Interview: Meeting with potential team members and hiring managers to assess collaboration style, communication skills, and alignment with the company's values and working methods.

• Final Interview: May involve senior stakeholders to discuss strategic fit and overall suitability.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 of your strongest projects that best demonstrate the required skills (end-to-end design, research, prototyping, stakeholder communication, accessibility).

• Tell a Story: For each case study, clearly outline the problem, your role, your process, the challenges faced, the solutions you designed, and the outcome or impact.

• Show, Don't Just Tell: Use visuals (wireframes, mockups, prototypes) liberally. Explain your design decisions and the rationale behind them.

• Highlight Collaboration: Explain how you worked with developers, researchers, and stakeholders, and how you incorporated their feedback.

• Emphasize User-Centricity: Demonstrate how user needs and research informed your design choices.

• Address Accessibility: Specifically mention how you considered and implemented accessibility features.

• Be Prepared for Q&A: Anticipate questions about your process, decisions, and how you'd handle specific scenarios.

Challenge Preparation:

• Understand the Brief: Carefully read and understand any design challenge brief, clarifying any ambiguities.

• Time Management: Allocate your time effectively across research (if applicable), ideation, design, and presentation.

• Process Focus: Even if the output is a visual design, emphasize the process and rationale behind your choices.

• Presentation Skills: Prepare a concise and clear presentation of your solution, highlighting key design decisions and user benefits.

📝 Enhancement Note: The interview process is likely rigorous, with a strong emphasis on portfolio demonstration and practical application of UX principles. Candidates should be prepared to articulate their design process and decision-making thoroughly.

🛠 Tools & Technology Stack

Primary Tools:

• Prototyping & Design: Sketch, InVision, Figma, Axure, Adobe XD. Proficiency in at least one of these is essential. Figma is increasingly becoming an industry standard for collaborative design.

• Design Systems: Experience with working within and contributing to design systems.

• Collaboration Platforms: Tools like Jira, Confluence, Slack, Microsoft Teams for project management and team communication.

Analytics & Reporting:

• Web Analytics: Familiarity with tools like Google Analytics, Adobe Analytics to understand user behavior and track key metrics.

• User Research Platforms: Tools used for conducting surveys, usability testing, and gathering qualitative feedback.

CRM & Automation:

• While not directly managing CRM/automation, understanding how UX designs integrate with customer journeys managed through CRM systems (like Salesforce) is beneficial. Awareness of how user data is captured and utilized is also key.

📝 Enhancement Note: Proficiency in industry-standard design and prototyping tools is critical. While specific analytics or CRM tools aren't listed as primary requirements, an understanding of how UX impacts these systems is advantageous.

👥 Team Culture & Values

Operations Values:

• Customer Focus: A paramount value, driving all design decisions to meet and exceed customer expectations.

• Collaboration: Emphasis on working effectively within a multidisciplinary team, sharing knowledge, and supporting colleagues.

• Innovation & Improvement: A drive to find better ways to solve problems and enhance user experiences, including contributing to design system evolution.

• Inclusivity & Accessibility: A commitment to creating products that are usable and welcoming to everyone, regardless of background or ability.

• Integrity & Trust: Essential in the financial services sector, ensuring designs are secure, reliable, and build customer confidence.

Collaboration Style:

• Iterative & Feedback-Driven: Processes that encourage continuous feedback loops between designers, researchers, product managers, and developers.

• Cross-Functional Partnership: Close working relationships with development teams to ensure designs are feasible and implemented correctly, and with product teams to align with business goals.

• Knowledge Sharing: A culture that promotes sharing best practices, design patterns, and learnings across the design team and wider organization.

📝 Enhancement Note: The culture emphasizes a strong user-advocacy, collaborative spirit, and a commitment to ethical design practices within the financial services industry. The hybrid work model necessitates proactive communication and structured collaboration.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing Stakeholder Needs: Navigating competing demands from various stakeholders (business, technical, user) and advocating for user-centric solutions.

• Technical Constraints: Designing within the limitations of existing platforms and legacy systems, while still striving for optimal user experience.

• Design System Evolution: Contributing to and maintaining a design system that scales effectively across a large organization with diverse product needs.

• Fast-Paced Environment: Adapting quickly to changing project requirements and timelines within a fixed-term contract.

• Financial Services Complexity: Understanding and designing for the nuanced needs and regulatory requirements of financial products.

Learning & Development Opportunities:

• Deep Dive into Financial UX: Gain specialized knowledge in designing for financial services, a complex and rewarding sector.

• Design System Expertise: Enhance skills in contributing to and leveraging large-scale design systems.

• Cross-Disciplinary Experience: Broaden understanding of product management, development lifecycles, and business strategy within a major corporation.

• Agile Methodologies: Further develop skills in working within Agile or hybrid Agile frameworks.

• Accessibility Standards: Deepen expertise in implementing WCAG guidelines and inclusive design practices.

📝 Enhancement Note: This role presents challenges typical of large financial institutions but offers substantial growth in specialized UX skills, particularly within a regulated industry and a robust design system environment.

💡 Interview Preparation

Strategy Questions:

• Design Process & Decision Making: "Walk us through a complex UX project from start to finish. What was the problem, what was your approach, what were the key decisions you made, and why?" Focus on your end-to-end process, user research integration, and rationale.

• Stakeholder Management: "Describe a time you had to present your design to difficult stakeholders or advocate for a user need they disagreed with. How did you handle it, and what was the outcome?" Prepare examples demonstrating diplomacy, data-driven arguments, and negotiation skills.

• Problem Solving: "Imagine you need to design a new feature for our mobile banking app that helps users manage their budgets more effectively. What would be your first steps, and what key considerations would you have?" Think about user needs, potential features, data, and constraints.

Company & Culture Questions:

• Lloyds Banking Group's Digital Strategy: "What are your thoughts on the current state of digital banking UX, and how do you see Lloyds Banking Group evolving?" Research recent news, app reviews, and their stated digital goals.

• Inclusivity & Accessibility: "How do you ensure your designs are inclusive and accessible to all users?" Be ready to discuss specific principles, guidelines (WCAG), and practical examples.

• Hybrid Work: "How do you ensure effective collaboration and productivity in a hybrid work environment?" Discuss strategies for communication, teamwork, and maintaining momentum.

Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, use a clear structure: Problem -> Your Role -> Process -> Solution -> Outcome.

• Highlight Your Process: Don't just show the final screens. Explain the steps you took, the research you conducted, the iterations you made, and the decisions behind them.

• Quantify Impact: Whenever possible, use data and metrics to demonstrate the success of your designs.

• Be Ready for Deep Dives: Anticipate questions about specific design choices, alternative solutions you considered, and how you handled challenges.

• Showcase Collaboration: Briefly touch upon how you worked with developers and other team members.

📝 Enhancement Note: Interviews will heavily scrutinize your design process, problem-solving abilities, and ability to integrate user needs with business objectives, particularly within the financial services context. A strong, well-articulated portfolio is your primary tool.

📌 Application Steps

To apply for this UX Designer (6 Month FTC) position:

• Submit your application through the Lloyds Banking Group careers portal via the provided URL.

• Tailor your CV: Ensure your CV highlights your demonstrable experience in User Experience Design and Interaction Design, using keywords from the job description (e.g., prototyping, user research, design systems, accessibility). Focus on achievements and quantifiable results where possible.

• Prepare your Portfolio: Curate a portfolio that showcases 2-3 strong case studies demonstrating your end-to-end design process, user-centric approach, and ability to work within established design systems. Ensure it's easily accessible (e.g., via a personal website or PDF).

• Research Lloyds Banking Group: Familiarize yourself with their digital offerings, brand values, and any recent news related to their technology or customer experience initiatives. Understand their commitment to helping Britain prosper.

• Practice your Pitch: Be ready to clearly articulate your experience, design philosophy, and how your skills align with the requirements of this role, especially during portfolio review and interview stages.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions tailored to a UX design role within a financial institution. All details should be verified directly with Lloyds Banking Group during the application and interview process.