UX Design - Banco de Talentos

📍 Job Overview

Job Title: UX Design - Banco de Talentos

Company: EY

Location: Multiple locations across Brazil (Belo Horizonte, Macaé, Ribeirão Preto, Fortaleza, Vitória, Recife, Porto Alegre, Blumenau, Salvador, Brasília, Rio de Janeiro, Campinas)

Job Type: Full-time

Category: User Experience (UX) / User Interface (UI) Design

Date Posted: 2026-06-09

Experience Level: Mid-Level (likely 2-5 years)

Remote Status: On-site

🚀 Role Summary

• This is a talent pool ("Banco de Talentos") opening for UX Design professionals seeking mid-level opportunities within EY's diverse operations across Brazil.

• The role focuses on transforming user needs into exceptional digital experiences, leveraging cutting-edge technologies within a prominent financial institution.

• Candidates will apply a comprehensive suite of UX research, design, and prototyping skills, ensuring user-centricity and adherence to accessibility standards.

• This position offers a chance to contribute to innovative solutions and enhance user journeys in a dynamic, globally connected consulting environment.

📝 Enhancement Note: The "Banco de Talentos" designation indicates EY is building a pipeline of qualified candidates for future openings, implying potential for growth and varied project involvement. The mention of a "financial institution" suggests a focus on complex, regulated digital product design, demanding robust user research and adherence to strict compliance and security standards.

📈 Primary Responsibilities

• Conduct comprehensive qualitative and quantitative user research, including user interviews, usability testing, and metric analysis, to gather actionable insights.

• Utilize research findings to define user needs, develop user journeys, and construct detailed personas that inform design strategies.

• Design and create wireframes, mockups, and high-fidelity prototypes using industry-standard tools like Figma, ensuring a seamless and intuitive user experience.

• Apply principles of visual design, typography, and hierarchy to ensure consistency and aesthetic appeal across all digital interfaces.

• Develop and maintain design systems to promote consistency, efficiency, and scalability in design across multiple projects.

• Ensure all designs adhere to accessibility guidelines, such as WCAG, and are fully responsive across various devices and screen resolutions.

• Collaborate with cross-functional teams, including product managers, developers, and stakeholders, to translate business requirements into effective UX/UI solutions.

• Present UX research findings, design concepts, and prototypes effectively to stakeholders, articulating design decisions and their rationale.

• Document and map out user flows, experience maps, and other UX artifacts to clearly communicate design intent and functionality.

• Participate in agile development cycles, contributing to product ideation, iteration, and continuous improvement of digital products.

📝 Enhancement Note: The responsibilities highlight a hands-on approach to UX/UI design, emphasizing both the strategic (research, journeys, personas) and tactical (wireframing, prototyping, visual design) aspects. The inclusion of "financial institution" implies a need for meticulous attention to detail, data security considerations, and potentially complex user flows related to financial transactions or services.

🎓 Skills & Qualifications

Education:

• Completed Bachelor's degree or currently pursuing a degree in fields such as Design, Marketing, Technology, Human-Computer Interaction, or related disciplines.

• Relevant certifications in UX/UI design and proficiency with design tools. Experience:

• Demonstrated experience in UX/UI design, with a focus on user research, prototyping, and visual design principles.

• Proven track record of applying user-centered design methodologies to create intuitive and engaging digital products. Required Skills:

• Proficiency in design and prototyping tools, with a strong emphasis on Figma and/or FigJam.

• Experience conducting user research, including qualitative methods (interviews) and quantitative methods (surveys, metric analysis).

• Expertise in UI Design, including wireframing, mockup creation, and high-fidelity prototyping.

• Solid understanding of design systems and their implementation for consistent product development.

• Knowledge of accessibility standards, specifically WCAG guidelines.

• Ability to create responsive designs that adapt to various devices and screen sizes.

• Familiarity with agile methodologies and product development lifecycles.

• Basic proficiency in English for understanding technical documentation and potentially collaborating with international teams. Preferred Skills:

• Experience with user journey mapping and persona development.

• Knowledge of analytical tools for interpreting user behavior data.

• Understanding of front-end development principles to facilitate collaboration with engineering teams.

• Experience working on complex digital products within the financial services sector.

📝 Enhancement Note: The emphasis on Figma and WCAG, alongside user research and prototyping, points to a role requiring practical, up-to-date UX skills. The "Pleno" (mid-level) designation suggests 2-5 years of relevant experience is ideal, balancing foundational knowledge with the ability to work semi-independently. Basic English is a common requirement in multinational consulting firms like EY.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A curated portfolio showcasing a range of UX/UI design projects, demonstrating a strong understanding of user-centered design principles.

• Projects should clearly illustrate the candidate's process, from initial research and discovery through to final design and iteration.

• Demonstrate the ability to translate complex user needs and business requirements into effective and elegant design solutions.

• Include examples of wireframes, user flows, interactive prototypes, and final visual designs, highlighting problem-solving approaches.

• Showcase experience with design tools, particularly Figma, and the ability to create and maintain design systems. Process Documentation:

• Provide detailed case studies that outline the problem statement, research methodology, design process, key decisions, and outcomes achieved.

• Clearly articulate the impact of design interventions on user experience and business goals, supported by data or qualitative feedback where possible.

• Demonstrate understanding of accessibility guidelines (WCAG) and how they were integrated into the design process.

• Show evidence of collaborative work, including how feedback was incorporated and how designs were iterated upon.

📝 Enhancement Note: For a UX Design role, the portfolio is paramount. It serves as tangible proof of skills and process. Candidates should select projects that best represent their capabilities in research, problem-solving, and the full spectrum of design deliverables. Highlighting the impact of their designs, not just the aesthetics, will be crucial for demonstrating value.

💵 Compensation & Benefits

Salary Range:

• Given the "Pleno" (Mid-Level) experience requirement and the multiple major Brazilian cities listed, the estimated annual salary range for a UX Designer in Brazil typically falls between R$ 60,000 to R$ 120,000. This range can vary significantly based on specific location, depth of experience, and the exact scope of responsibilities within EY's projects. For São Paulo and Rio de Janeiro, the upper end of this range is more probable. Benefits:

• Comprehensive health and dental insurance plans.

• Life insurance coverage.

• Meal vouchers (Vale Refeição/Alimentação) for daily expenses.

• Transportation assistance or reimbursement (Vale Transporte) where applicable.

• Potential for performance-based bonuses and profit-sharing programs.

• Access to EY's extensive learning and development programs, including specialized UX/UI training and certifications.

• Opportunities for professional growth and career advancement within a global consulting firm.

• Participation in Employee Assistance Programs (EAP) offering support for well-being.

• Flexible work arrangements where applicable, though this role is primarily on-site. Working Hours:

• Standard full-time working hours are expected, typically around 40 hours per week. While the role is on-site, EY may offer some flexibility in daily start/end times, subject to team and project needs.

📝 Enhancement Note: Salary estimates are based on general market data for mid-level UX Designers in Brazil, considering major metropolitan areas. EY, as a large multinational, typically offers a robust benefits package that extends beyond statutory requirements, focusing on employee well-being and professional development.

🎯 Team & Company Context

🏢 Company Culture

Industry: Professional Services / Consulting (specifically focused on technology, digital transformation, and advisory services). EY operates across audit, tax, transaction, and advisory services, with a significant digital and technology consulting arm.

Company Size: EY is a global leader with over 300,000 employees worldwide, and a substantial presence in Brazil, employing thousands across its various offices. This large scale offers diverse career paths and project opportunities.

Founded: Ernst & Young was formed in 1989 through the merger of Ernst & Whinney and Arthur Young. The company has a long history of providing professional services and has continuously evolved to embrace technological advancements and digital transformation.

Team Structure:

• The UX Design role likely sits within EY's digital, technology, or advisory practice, potentially part of a larger design or digital transformation team.

• Reporting structure typically involves a UX Lead or Design Manager, with close collaboration with project managers, business analysts, developers, and client stakeholders.

• Cross-functional collaboration is a cornerstone of EY's project delivery model, requiring seamless integration with diverse teams to achieve client objectives. Methodology:

• EY emphasizes data-driven decision-making, leveraging analytics to understand user behavior and measure the impact of design solutions.

• Workflow planning and optimization are critical, with a focus on agile and iterative processes to deliver value efficiently to clients.

• Automation and efficiency practices are integrated into design and development workflows to streamline processes and enhance productivity.

Company Website: https://www.ey.com/pt_br

📝 Enhancement Note: EY's culture is geared towards continuous learning, client service excellence, and professional development. As a global professional services firm, it fosters an environment where diverse perspectives are valued, and innovation is encouraged, particularly within its technology and digital transformation advisory services.

📈 Career & Growth Analysis

Operations Career Level: This "Pleno" (Mid-Level) UX Design position is positioned as a key contributor within project teams. It involves taking ownership of design tasks, contributing significantly to the UX process, and mentoring junior designers if applicable. The role requires a solid understanding of UX principles and the ability to apply them independently.

Reporting Structure: Typically, a UX Designer at this level reports to a UX Lead, Design Manager, or a Project Manager overseeing digital transformation initiatives. They will work closely with cross-functional teams, including product owners, business analysts, developers, and subject matter experts from client organizations.

Operations Impact: UX Designers at EY directly influence the success of digital transformation projects by ensuring that the solutions developed are user-friendly, intuitive, and meet the specific needs of clients and their end-users. This impact is measured through client satisfaction, adoption rates of new digital products, improved user engagement, and ultimately, the achievement of business objectives driven by enhanced digital experiences.

Growth Opportunities:

• Specialization: Deepen expertise in specific UX areas like research, interaction design, visual design, or accessibility, or specialize in industry verticals like financial services.

• Leadership: Progress to Senior UX Designer, Lead UX Designer, or Design Manager roles, taking on more strategic responsibilities, managing teams, and leading larger design initiatives.

• Skill Development: Continuously learn new design tools, methodologies (e.g., advanced service design, design thinking facilitation), and emerging technologies through EY's extensive training programs and certifications.

• Client Engagement: Develop strong client-facing skills, becoming a trusted advisor on UX matters and leading design workshops and presentations.

📝 Enhancement Note: EY, as a large professional services firm, offers structured career paths. For UX designers, this often means progressing from individual contributor roles to leadership positions, with significant opportunities for skill enhancement and exposure to diverse client challenges.

🌐 Work Environment

Office Type: EY operates state-of-the-art office spaces designed to foster collaboration, innovation, and client engagement. These environments typically include open-plan work areas, private meeting rooms, collaborative zones, and quiet spaces for focused work.

Office Location(s): The role is available in multiple major Brazilian cities, including Belo Horizonte, Macaé, Ribeirão Preto, Fortaleza, Vitória, Recife, Porto Alegre, Blumenau, Salvador, Brasília, Rio de Janeiro, and Campinas. Candidates should be prepared for an on-site presence in one of these locations.

Workspace Context:

• The workspace is designed to be collaborative, encouraging interaction with colleagues from various disciplines, including technology, strategy, and business advisory.

• Access to modern technology, including high-performance workstations, design software, and collaboration tools, is standard.

• Opportunities for team interaction are abundant, facilitating knowledge sharing and the co-creation of innovative solutions. Work Schedule:

• The role is on-site, requiring adherence to standard business hours. While flexibility may be offered concerning daily start and end times, the core expectation is consistent availability during business hours to support project deadlines and team collaboration.

📝 Enhancement Note: The emphasis on multiple office locations indicates EY's broad reach within Brazil, allowing candidates to potentially work closer to home. The on-site requirement underscores the importance of in-person collaboration and client interaction, typical for consulting roles.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role requirements.

• Technical Interview: This stage typically involves a deep dive into your UX/UI knowledge, design process, and problem-solving abilities. You may be asked to walk through specific projects from your portfolio.

• Design Challenge: A practical exercise, potentially a take-home assignment or an in-person/virtual whiteboard challenge, where you'll be asked to solve a design problem or critique an existing interface.

• Behavioral/Cultural Fit Interview: This interview assesses your soft skills, teamwork capabilities, communication style, and alignment with EY's core values and culture.

• Final Interview: Potentially with a senior leader or hiring manager, focusing on strategic thinking, career aspirations, and overall fit for the team and company.

Portfolio Review Tips:

• Curate Selectively: Choose 3-5 of your strongest projects that best showcase your UX/UI skills and process. Tailor your selection to highlight experience relevant to digital transformation or financial services if possible.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed (research, ideation, design, testing), the challenges you faced, and the outcomes achieved. Use visuals effectively to illustrate your points.

• Quantify Impact: Wherever possible, include metrics or data to demonstrate the success of your designs (e.g., improved conversion rates, reduced task completion times, positive user feedback).

• Showcase Process: Detail your research methods, user journey mapping, wireframing, prototyping, and testing phases. Explain why you made certain design decisions.

• Tool Proficiency: Clearly indicate the tools you used, especially Figma, and explain how they facilitated your design process.

Challenge Preparation:

• Understand the Brief: Thoroughly analyze the design challenge prompt. Identify the core problem, target users, and key objectives.

• Think Aloud: If it's a live challenge, articulate your thought process clearly. Explain your assumptions, the methods you'd employ, and the rationale behind your design choices.

• Focus on Process: Even if you can't complete a full design, demonstrate a strong understanding of the UX process and how you would approach the problem systematically.

• Consider Constraints: Be mindful of potential constraints like time, technology limitations, or business goals.

📝 Enhancement Note: The interview process for a UX role at a firm like EY will heavily rely on demonstrating practical skills through a portfolio and a design challenge. Candidates should be prepared to articulate their design thinking and process in detail.

🛠 Tools & Technology Stack

Primary Tools:

• Figma/FigJam: Essential for wireframing, high-fidelity mockups, prototyping, and collaborative design sessions. Mastery is expected.

• Adobe Creative Suite (Photoshop, Illustrator): Useful for image editing, asset creation, and visual design tasks.

• Sketch (less common now, but possible): Another popular UI design tool.

• Prototyping Tools (e.g., InVision, Axure): May be used for more complex or advanced prototyping needs, though Figma's capabilities are often sufficient.

Analytics & Reporting:

• Google Analytics: For understanding website traffic, user behavior, and conversion tracking.

• Hotjar / FullStory: For heatmaps, session recordings, and user behavior analysis.

• Tableau / Power BI: Potentially used for visualizing user data and research findings in dashboards.

CRM & Automation:

• Salesforce (or similar CRM): While not directly used for design, understanding how CRM data might inform user segmentation or user journey mapping can be beneficial.

• Jira / Confluence: Crucial for agile project management, tracking tasks, documenting requirements, and collaborating with development teams.

📝 Enhancement Note: Figma is clearly highlighted as a core requirement. Familiarity with agile tools like Jira is also important for integration with development workflows. Understanding analytics tools helps in data-informed design.

👥 Team Culture & Values

Operations Values:

• Integrity: Upholding high ethical standards in all professional interactions and client engagements.

• Empathy: Deeply understanding and prioritizing the needs and perspectives of users and clients.

• Collaboration: Working effectively in diverse, cross-functional teams to achieve shared goals.

• Excellence: Striving for the highest quality in all deliverables and continuously seeking improvement.

• Innovation: Embracing new ideas, technologies, and methodologies to drive creative solutions.

Collaboration Style:

• EY fosters a highly collaborative environment where cross-disciplinary teams work together towards client success. This involves open communication, active listening, and a willingness to share knowledge and expertise.

• The culture encourages constructive feedback exchange, with regular design critiques and project reviews to ensure alignment and continuous improvement.

• Knowledge sharing is promoted through internal communities of practice, workshops, and platform-based collaboration tools, ensuring best practices are disseminated across the organization.

📝 Enhancement Note: EY's values emphasize a client-centric, ethical, and collaborative approach, which is fundamental for a consulting firm. The collaboration style is geared towards integrated project delivery.

⚡ Challenges & Growth Opportunities

Challenges:

• Complexity of Financial Systems: Designing intuitive interfaces for complex financial products and services that require high levels of security and compliance.

• Diverse User Needs: Catering to a wide range of user demographics and technical proficiencies within the financial sector.

• Stakeholder Management: Balancing the needs and expectations of various stakeholders (clients, internal teams, end-users) with design best practices.

• Rapid Technological Evolution: Keeping pace with emerging technologies and design trends to ensure solutions remain cutting-edge and effective.

• Data Interpretation: Effectively translating large volumes of user data and research findings into actionable design insights.

Learning & Development Opportunities:

• Specialized Certifications: Pursue advanced certifications in UX/UI, accessibility, or related fields.

• Industry Conferences: Attend national and international UX conferences to stay abreast of industry trends and network with peers.

• Mentorship Programs: Benefit from mentorship from senior designers and leaders within EY's extensive network.

• Cross-Disciplinary Projects: Gain exposure to various project types and industries, broadening skill sets and understanding of business challenges.

• Leadership Training: Develop leadership skills through EY's internal programs, preparing for future management roles.

📝 Enhancement Note: The challenges are typical for UX roles in regulated industries like finance. EY's commitment to learning and development provides ample avenues for professionals to grow their expertise and advance their careers.

💡 Interview Preparation

Strategy Questions:

• "Describe a complex UX challenge you faced and how you approached it. What was the outcome?" (Focus on your process, problem-solving, and ability to articulate decisions.)

• "How do you ensure your designs are accessible and meet WCAG standards?" (Be ready to discuss specific techniques and guidelines.)

• "Walk me through a project from your portfolio. What was the problem, your role, your process, and the impact?" (Prepare a concise narrative with strong visual aids.)

• "How do you balance user needs with business objectives and technical constraints?" (Demonstrate your ability to find pragmatic solutions.) Company & Culture Questions:

• "Why EY? What interests you about working in a consulting environment, particularly within the financial sector?" (Research EY's values, recent projects, and its approach to digital transformation.)

• "How do you approach collaboration with developers, product managers, and other stakeholders?" (Highlight your communication and teamwork skills.)

• "How do you stay updated on the latest UX trends and technologies?" (Show your commitment to continuous learning.) Portfolio Presentation Strategy:

• Structure: For each case study, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Outcomes/Impact.

• Visuals: Use high-quality mockups, wireframes, user flow diagrams, and any relevant research data visualizations.

• Conciseness: Be prepared to present within a set timeframe. Focus on the most critical aspects of each project.

• Interactivity: If possible, have interactive prototypes ready to demonstrate key user flows and interactions.

• Q&A: Anticipate questions about your design choices, challenges, and how you would handle specific scenarios.

📝 Enhancement Note: Candidates should prepare to not only showcase their design work but also to articulate their thought process, problem-solving skills, and understanding of the consulting environment.

📌 Application Steps

To apply for this operations position:

• Submit your application through the EY Careers portal via the provided link.

• Portfolio Customization: Ensure your portfolio is up-to-date, well-organized, and prominently features projects demonstrating your UX/UI design process, research capabilities, and proficiency with tools like Figma. Tailor the projects to highlight relevant skills for digital transformation and financial services if possible.

• Resume Optimization: Update your resume to clearly articulate your experience with user research, wireframing, prototyping, UI design, and accessibility standards. Quantify achievements and responsibilities using keywords relevant to UX design and agile methodologies.

• Interview Preparation: Practice articulating your design process and project case studies. Prepare to discuss your approach to user research, problem-solving, and collaboration. Be ready to address potential design challenges and demonstrate your understanding of EY's values and culture.

• Company Research: Familiarize yourself with EY's services, recent projects, and its position in the market, particularly its digital transformation and advisory offerings. Understand their commitment to talent development and diversity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.