Jr. Design Consultant - Fulltime

📍 Job Overview

Job Title: Jr. Design Consultant - Fulltime

Company: Samuel & Sons

Location: Dallas, Texas, United States

Job Type: Full-time

Category: Sales Operations / Client Relations

Date Posted: 2026-06-19T19:31:03

Experience Level: 1-3 Years

Remote Status: On-site

🚀 Role Summary

• This role is pivotal in supporting showroom operations and client engagement by providing expert product guidance and exceptional customer service within a luxury goods environment.

• The Jr. Design Consultant will be instrumental in driving sales through effective product recommendation, sample fulfillment, and order processing, directly impacting showroom performance and customer satisfaction.

• This position requires a proactive approach to managing showroom inventory, maintaining visual merchandising standards, and collaborating with external sales associates to ensure seamless client experiences.

• The role emphasizes operational efficiency, attention to detail, and the ability to manage multiple priorities in a fast-paced, client-facing setting.

📝 Enhancement Note: While the title is "Jr. Design Consultant," the responsibilities lean heavily into sales support, customer service, and showroom operations within the luxury interior design and textile industry. The "Consultant" aspect refers to providing product expertise and guidance to clients, rather than strategic GTM consulting. The role is clearly on-site given the showroom focus.

📈 Primary Responsibilities

• Provide expert product guidance to clients on patterns, colors, trims, and available product options to facilitate informed purchasing decisions.

• Support sales efforts by employing suggestive selling techniques and recommending products that align with client needs and project specifications, thereby enhancing conversion rates.

• Coordinate and manage special product requests and custom assignments, ensuring accurate order entry and fulfillment for showroom clientele.

• Efficiently fulfill, package, and ship memo sample requests for the designated territory, maintaining brand presentation standards.

• Prepare, customize, measure, and precisely cut product samples to support client projects, sales opportunities, and showroom displays.

• Accurately generate and process client reserves, quotations, and customer orders using relevant systems to ensure data integrity and operational flow.

• Maintain showroom displays and product presentations to ensure an organized, visually appealing, and on-brand environment that enhances the client experience.

• Manage stockroom organization, maintain inventory of memo samples, and ensure proper product storage to support overall operational efficiency and accessibility.

• Assist with inventory audits and other inventory-related activities as required, contributing to accurate stock management.

• Partner effectively with Outside Sales Associates by preparing sample packages, supporting client presentations, and fulfilling various showroom requests to foster a cohesive sales strategy.

• Collaborate with internal departments, including production and logistics, to ensure timely fulfillment of customer needs and adherence to operational requirements.

• Contribute actively to continuous improvement initiatives aimed at enhancing showroom operations, streamlining processes, and elevating the overall customer experience.

📝 Enhancement Note: The responsibilities are detailed and cover a broad spectrum of showroom operations and client support. The emphasis on "preparing, customizing, measuring, and cutting product samples" and "Fulfill, package, and ship memo sample requests" highlights a hands-on operational component. The collaboration with "Outside Sales Associates" points to a support function within a larger sales ecosystem.

🎓 Skills & Qualifications

Education: Associate or Bachelor's Degree.

Experience: 1–3 years of customer service, retail, showroom, hospitality, or sales support experience.

Required Skills:

• Strong customer service orientation with a proven ability to engage effectively with clients.

• Excellent verbal and written communication skills for clear and professional client and internal interactions.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook), essential for daily operational tasks and reporting.

• Highly organized with strong time-management abilities to effectively handle multiple priorities in a fast-paced environment.

• Demonstrated attention to detail and accuracy in tasks such as order entry, sample preparation, and inventory management.

• Ability to manage multiple priorities and deadlines in a dynamic, fast-paced showroom setting.

• Professional presentation and interpersonal skills suitable for a luxury goods environment. Preferred Skills:

• Experience within a showroom, design industry, or luxury goods retail environment.

• Familiarity with interior design principles, textiles, furnishings, or related industry knowledge.

• Experience supporting sales teams and client-facing customer service roles.

• Proficiency with order entry, CRM (Customer Relationship Management), or inventory management systems.

• Ability to accurately measure, cut, prepare, and organize product samples with precision.

• Basic understanding of interior design, textiles, trims, or luxury furnishings principles.

📝 Enhancement Note: The required skills emphasize client interaction, operational execution, and foundational technical proficiency. The preferred skills highlight industry-specific knowledge and system experience that would allow a candidate to ramp up more quickly and contribute at a higher level, particularly in a luxury showroom context.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase examples of previous client interaction, highlighting problem-solving scenarios and successful resolutions.

• Include documentation of sample preparation, customization, or organization processes, demonstrating attention to detail and efficiency.

• Present any experience with order entry, quotation generation, or customer order processing systems, illustrating accuracy and workflow management.

• Provide evidence of inventory management or stockroom organization contributions, emphasizing efficiency improvements or system implementation. Process Documentation:

• Demonstrate understanding of customer service workflows and how to enhance client satisfaction through process adherence and proactive support.

• Illustrate proficiency in sample fulfillment processes, including preparation, packaging, and shipping, with an emphasis on accuracy and timeliness.

• Showcase experience in order management processes, from initial inquiry to final order processing, highlighting data integrity and system utilization.

📝 Enhancement Note: For an entry-level to mid-level role like this, a formal "portfolio" might not be strictly required, but candidates are expected to speak to their experience in process execution through their resume and interview. The "portfolio" here refers to the candidate's documented experience and ability to articulate their involvement in key processes and systems.

💵 Compensation & Benefits

Salary Range: $50,000 to $54,000 per year.

Benefits:

• Comprehensive medical, dental, and vision insurance.

• Health Savings Account (HSA) option available.

• 401(k) retirement savings plan with a 4% company match.

• Generous Paid Time Off (PTO) including 15 days annually.

• Floating holiday option for added flexibility.

• Paid company holidays.

Working Hours: 40 hours per week, full-time.

📝 Enhancement Note: The provided salary range of $50K-$54K is considered competitive for a Jr. Design Consultant role with 1-3 years of experience in Dallas, TX, especially within the luxury goods sector. The benefits package is comprehensive, offering standard health and retirement options, along with a good PTO allotment typical for full-time positions. The "Competitive rate plus incentive" mentioned in the original description suggests potential for additional earnings beyond the base salary, which is common in sales support roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Luxury Interior Design & Textiles. Samuel & Sons operates in a high-end market where quality, craftsmanship, and exceptional client experience are paramount. This context requires a strong focus on detail, aesthetics, and relationship building.

Company Size: Samuel & Sons is a family-owned company with a significant history ("more than three quarters of a century"). While specific employee numbers aren't provided, the description suggests a close-knit, family-like atmosphere that values employee contributions and fosters personal growth. This implies a supportive environment with potentially direct access to leadership for certain roles.

Founded: Over 75 years ago. This long history points to stability, established market presence, and deep expertise in their field. It suggests a company that has weathered economic changes and maintained strong client relationships over generations.

Team Structure:

• The Jr. Design Consultant will work within a showroom environment, likely reporting to a Showroom Manager or Senior Design Consultant.

• The role involves close collaboration with Outside Sales Associates, indicating a matrixed support structure where showroom staff directly enable field sales efforts.

• The team is described as "close-knit" and having a "family feeling," suggesting a culture of mutual support and teamwork. Methodology:

• Customer-Centric Approach: The company's core value emphasizes placing the customer at the heart of all operations, driving a focus on exceptional service and tailored solutions.

• Data-Informed Decisions: While not explicitly stated for this role, the emphasis on order entry, inventory management, and supporting sales efforts implies an underlying need for accurate data tracking and utilization to inform operational and sales strategies.

• Continuous Improvement: The responsibility to "Contribute to continuous improvement efforts" suggests a culture that encourages feedback and proactive problem-solving to enhance operational efficiency and customer experience.

Company Website: www.samuelandsons.com

📝 Enhancement Note: The company culture is defined by its long history, family ownership, and core values centered on customer centricity, humanity, unity, passion, and pushing boundaries. This suggests an environment that values long-term relationships, teamwork, and a dedication to excellence in the luxury design space. The operations aspect is embedded in ensuring the showroom runs smoothly to support high-value client interactions and sales.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an entry-level to early-career position (Jr. Design Consultant) within the sales and operations support function of a luxury goods company. It serves as a foundational role for individuals looking to build experience in showroom management, client relations, and sales support within the interior design industry.

Reporting Structure: The Jr. Design Consultant will likely report to a Showroom Manager or a Senior Design Consultant, who will provide direct supervision, training, and performance feedback. This structure allows for mentorship and guidance from experienced professionals.

Operations Impact: The role's impact on revenue is indirect but significant. By providing excellent customer service, accurate product guidance, efficient sample fulfillment, and seamless order processing, the Jr. Design Consultant directly contributes to the sales team's success, client satisfaction, and the overall operational efficiency of the showroom. This operational excellence enables the sales team to focus on closing deals and nurturing client relationships.

Growth Opportunities:

• Advancement to Senior Design Consultant: With proven performance, increased product knowledge, and strong client relationships, there's a clear path to becoming a Senior Design Consultant, taking on more complex client projects and sales responsibilities.

• Specialization in Sales or Operations: Opportunities may arise to specialize further in areas such as key account management, showroom management, or specific product lines, leading to focused career development.

• Skill Development in Interior Design: Continuous learning about textiles, patterns, trims, and design trends, supported by the company's industry focus, can lead to deeper expertise and career growth within the design field.

• Mentorship and Training: The role offers opportunities to learn from experienced sales associates and design professionals, building a robust skill set applicable to various roles within the luxury retail and design sectors.

📝 Enhancement Note: The career path for a Jr. Design Consultant at Samuel & Sons is geared towards professional development within the interior design and luxury retail space. Growth involves deepening product expertise, enhancing client service skills, and potentially moving into more senior sales support or showroom management roles. The emphasis is on building a strong foundation in operations and client relations within a specialized industry.

🌐 Work Environment

Office Type: The role is based in a physical showroom environment, which is designed to be aesthetically pleasing and functional for client consultations and product display. This setting requires a professional demeanor and an appreciation for visual presentation.

Office Location(s): Dallas, Texas. This location serves as the primary base for client interactions and operational duties. The showroom is expected to be easily accessible for employees and clients within the Dallas metropolitan area.

Workspace Context:

• Collaborative Environment: The showroom is a hub for client interactions and sales team support, fostering a collaborative atmosphere where teamwork is essential for success.

• Operations Tools & Technology: The workspace will be equipped with necessary tools for sample preparation (cutting equipment, packaging supplies), inventory management systems, and standard office technology (computers, phones, Microsoft Office).

• Client Interaction Opportunities: The role provides ample opportunity to interact directly with clients, understand their needs, and contribute to their design projects, making the work dynamic and engaging.

Work Schedule: A standard full-time work schedule of 40 hours per week is expected. Given the showroom nature of the business and client-facing responsibilities, this may include some weekend or evening hours depending on client appointments and showroom operational needs. Flexibility within the 40-hour framework is often a characteristic of showroom roles.

📝 Enhancement Note: The work environment is a high-end showroom, emphasizing visual appeal and client experience. This means the workspace is not just functional but also needs to reflect the brand's luxury positioning. The schedule is standard full-time but may require flexibility to accommodate client needs, which is common in retail and design showrooms.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of submitted resumes and applications to assess qualifications against the required and preferred skills.

• First Interview (Phone/Video): Typically a conversation with an HR representative or hiring manager to discuss experience, motivations, and initial fit with the company culture and role requirements. Expect questions about customer service, sales support, and organizational skills.

• Second Interview (In-Person/Video): Likely a more in-depth discussion with the Showroom Manager or team leads. This stage may involve scenario-based questions related to client interactions, problem-solving, and sample management. Candidates may be asked to walk through their resume and highlight relevant experiences.

• Practical Assessment (Potential): While not explicitly stated, a practical component might be included, such as a brief task related to sample preparation or a mock client consultation to assess hands-on skills and interpersonal abilities.

• Final Interview: May involve meeting with higher-level management or a final confirmation interview.

Portfolio Review Tips:

• Showcase Relevant Experience: If you have a formal portfolio (e.g., design projects, retail displays), tailor it to highlight examples of client interaction, problem-solving, and organizational tasks. For this role, demonstrating your ability to manage samples, organize inventory, and provide product information is key.

• Quantify Achievements: Where possible, use numbers to illustrate your impact (e.g., "supported X number of sales associates," "processed Y orders per week," "maintained inventory accuracy of Z%").

• Highlight Process Understanding: Be prepared to discuss your experience with order entry systems, CRM, or inventory management. If you don't have direct experience with specific systems, emphasize your ability to learn quickly and your understanding of the underlying processes.

• Emphasize Customer Service Skills: Prepare examples of how you have gone above and beyond for customers, resolved issues, and contributed to a positive client experience.

Challenge Preparation:

• Scenario-Based Questions: Anticipate questions asking how you would handle specific customer service situations, manage competing priorities, or assist a client with a complex product selection.

• Product Knowledge Application: Be ready to discuss how you would approach learning about new products and effectively communicate their features and benefits to clients.

• Operational Efficiency: Think about your experience with organization, inventory, or process improvement. How have you made tasks more efficient or accurate in previous roles?

📝 Enhancement Note: The interview process is structured to assess both technical and soft skills, with a strong emphasis on client interaction and operational execution. Candidates should prepare to demonstrate their understanding of service excellence and their ability to manage the practical aspects of a showroom environment. While a formal design portfolio might not be the primary focus, showcasing relevant operational and customer service experience is crucial.

🛠 Tools & Technology Stack

Primary Tools:

• Microsoft Office Suite: Essential for daily tasks including email (Outlook), document creation (Word), spreadsheet management (Excel), and presentations (PowerPoint). Proficiency is required for reporting, client communication, and internal coordination.

• Order Entry Systems: Experience with systems for generating reserves, quotations, and customer orders is preferred. This indicates the need for accuracy and efficiency in processing sales transactions.

• CRM (Customer Relationship Management) Systems: While preferred, familiarity with CRM platforms would be beneficial for tracking client interactions, sales pipeline support, and customer data management.

• Inventory Management Systems: Experience with systems for tracking stock levels, managing memo samples, and conducting audits is preferred, highlighting the operational aspect of the role.

Analytics & Reporting:

• Excel: Likely used for basic data analysis, tracking sample inventory, and generating simple reports on sales support activities.

• Internal Reporting Tools: The company may utilize internal dashboards or reporting mechanisms that the Jr. Design Consultant would contribute to by providing accurate data from order entry and inventory systems.

CRM & Automation:

• CRM Platforms (e.g., Salesforce, HubSpot - preferred): To manage client relationships, track leads, and support sales activities.

• Potential for Workflow Automation: While not explicitly mentioned for this junior role, the company's emphasis on efficiency suggests an interest in streamlining processes, which might involve basic automation within CRM or order entry systems.

📝 Enhancement Note: The technology stack is standard for a client-facing and operations support role in a retail/showroom environment. Proficiency in Microsoft Office is a must, and experience with order entry, CRM, and inventory systems is highly valued. The company likely uses integrated systems to manage client data, sales transactions, and physical inventory.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: This is the paramount value, meaning every action, from sample preparation to client interaction, must prioritize the client's needs and experience.

• Humanity, Trust, Respect, and Integrity: These values foster a supportive and ethical work environment where employees are treated as individuals and collaboration is built on mutual respect.

• Unity and Collaboration: The company emphasizes a community spirit where employees support each other, share perspectives, and work together towards common goals, essential for a showroom team.

• Passion and Drive: A commitment to continuous improvement and a drive to excel are expected, encouraging employees to be proactive and dedicated in their roles.

• Pushing Boundaries: This value encourages innovation, adapting to change, and challenging assumptions to find better ways of working, contributing to operational efficiency and client satisfaction.

Collaboration Style:

• Cross-Functional Integration: The Jr. Design Consultant will work closely with Outside Sales Associates, requiring strong communication and coordination to ensure seamless client support and sales enablement.

• Teamwork within the Showroom: The "family feeling" suggests a collaborative approach among showroom staff, where individuals assist each other to manage client needs, maintain displays, and ensure smooth daily operations.

• Feedback Exchange: A culture that values continuous improvement likely encourages open feedback channels, allowing team members to share insights on processes and customer experiences to drive collective growth.

📝 Enhancement Note: The company culture is deeply rooted in its core values, emphasizing a human-centric approach to business, strong teamwork, and a commitment to excellence. For operations roles, this translates to meticulous attention to detail, proactive problem-solving, and a dedication to supporting both clients and sales colleagues effectively.

⚡ Challenges & Growth Opportunities

Challenges:

• Managing Diverse Client Needs: Clients in the luxury design space often have unique and demanding requirements. The challenge lies in balancing these needs with available product options and showroom capabilities, requiring strong problem-solving and communication skills.

• Balancing Operational Tasks with Client Support: The role requires juggling hands-on operational duties (sample fulfillment, stockroom organization) with direct client interaction and sales support, demanding effective time management and prioritization.

• Learning Extensive Product Catalog: Samuel & Sons likely has a vast and intricate product catalog. The challenge is to quickly gain comprehensive knowledge of patterns, trims, colors, and applications to provide accurate and inspiring guidance.

• Maintaining High Standards in a Fast-Paced Environment: The luxury showroom setting demands consistent excellence in service and presentation, even during peak periods or when facing unexpected operational hurdles.

Learning & Development Opportunities:

• Deepen Product Expertise: Opportunities to learn extensively about textiles, design trends, and the Samuel & Sons product line, becoming a subject matter expert.

• Develop Client Relationship Skills: Enhance abilities in consultative selling, needs assessment, and building long-term client rapport within a luxury context.

• Master Showroom Operations: Gain proficiency in inventory management, sample fulfillment logistics, and order processing systems, building a strong foundation in operational efficiency.

• Exposure to Interior Design Industry: Learn from experienced professionals and gain insights into the broader interior design market and its key players.

📝 Enhancement Note: The role presents opportunities for significant professional development within the luxury interior design sector. Challenges are typical for client-facing operations roles in a fast-paced, high-end environment, offering valuable learning experiences and skill refinement.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to manage multiple competing priorities in a customer-facing role. How did you ensure all tasks were completed efficiently and accurately?" (Assesses time management, prioritization, and operational execution).

• "How would you approach assisting a client who is unsure about their design preferences or is overwhelmed by product options in a showroom setting?" (Evaluates customer service, consultative skills, and product guidance approach).

• "Walk me through your process for preparing and shipping samples to clients. What steps would you take to ensure accuracy and timely delivery?" (Tests understanding of operational processes, attention to detail, and fulfillment efficiency). Company & Culture Questions:

• "Based on our company values (Customer-Centric, Human, United, Passionate, Push Boundaries), how do you see yourself contributing to our team and culture?" (Assesses cultural fit and understanding of company ethos).

• "What interests you specifically about Samuel & Sons and the luxury interior design industry?" (Gauges genuine interest and research into the company and sector).

• "How do you stay organized and manage your workload when supporting multiple sales associates or dealing with a high volume of client requests?" (Probes operational organization and efficiency in a support role). Portfolio Presentation Strategy:

• Highlight Operational Excellence: If discussing past roles, focus on quantifiable achievements related to sample management, order accuracy, inventory control, or customer satisfaction metrics.

• Showcase Client Interaction Skills: Prepare specific anecdotes demonstrating strong customer service, problem-solving, and consultative selling abilities.

• Discuss System Proficiency: Be ready to talk about your experience with order entry, CRM, or inventory systems, emphasizing your ability to learn new technologies quickly and efficiently.

• Demonstrate Cultural Alignment: Connect your past experiences and work style to Samuel & Sons' core values, showing how you embody their desired culture.

📝 Enhancement Note: Interview preparation should focus on demonstrating a strong blend of customer service acumen, operational efficiency, and a proactive, collaborative attitude, all within the context of a luxury brand. Candidates should be ready to articulate their experience using specific examples that align with the company's values and the role's responsibilities.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Comeet link.

• Resume Optimization: Tailor your resume to highlight customer service experience, sales support contributions, organizational skills, and any experience with order entry, inventory, or showroom operations. Use keywords from the job description such as "sample fulfillment," "product guidance," "client support," and "Microsoft Office."

• Prepare for Scenario-Based Questions: Anticipate questions about handling customer inquiries, managing priorities, and dealing with product selection challenges. Think of specific examples from your past roles that demonstrate your problem-solving and customer service abilities.

• Research Samuel & Sons: Familiarize yourself with their product lines, company history, and core values. Understand their position in the luxury design market. This will help you articulate your interest and cultural fit during the interview.

• Practice Your "Why": Be ready to clearly articulate why you are interested in this specific role at Samuel & Sons and how your skills and career aspirations align with the opportunity.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.