UX Copywriter

📍 Job Overview

Job Title: UX Copywriter

Company: Sequoia Connect

Location: Ciudad de México, CDMX, Mexico

Job Type: Full-time

Category: UX/Content Strategy & Design

Date Posted: July 27, 2026

Experience Level: Mid-Level (3-6 years)

Remote Status: On-site

🚀 Role Summary

• Design and govern the taxonomy, language, and conversational experience of digital products and Artificial Intelligence agents, ensuring consistent, intuitive communication aligned with business strategy, brand identity, and user needs.

• Collaborate closely with UX/UI designers, AI specialists, Development teams, and Business stakeholders to define and craft compelling content for both digital interfaces and intelligent agents.

• Establish and maintain a clear, consistent cross-channel brand voice and personality for AI agents, working in tandem with Product and Business teams.

• Drive the implementation and continuous improvement of AI agent responses and conversational flows through data-driven analysis and iterative design.

• Develop and meticulously maintain essential documentation, including style guides, content standards, and taxonomy definitions, to ensure ongoing consistency and quality.

📝 Enhancement Note: The role of UX Copywriter is positioned within a "Talent-First Technology Ecosystem" and involves partnering with a global technology consulting firm. This indicates a focus on high-impact projects and digital transformation initiatives, demanding strong content strategy skills that bridge user needs with complex technical solutions. The emphasis on AI agents suggests a need for expertise in conversational design and natural language understanding.

📈 Primary Responsibilities

• Spearhead the design, definition, and governance of digital product taxonomy, language, and conversational user experiences, ensuring alignment with overarching business strategy, brand identity, and nuanced user needs.

• Actively collaborate with cross-functional teams, including UX/UI designers, AI engineers, software developers, and product managers, to conceptualize and create content for intricate digital products and sophisticated AI agents.

• Align information architecture and nomenclature with critical business objectives to guarantee seamless and consistent communication across all user touchpoints and channels.

• Define and articulate the unique tone of voice, personality traits, and comprehensive communication guidelines for AI agents, in close partnership with Product and Business leadership.

• Oversee the strategic implementation and ongoing refinement of AI agent responses and conversational dialogue flows, leveraging performance data for iterative improvement.

• Develop engaging and effective content for a variety of digital interfaces, ensuring clarity, usability, and brand consistency.

• Create, manage, and update comprehensive style guides, content standards, and detailed taxonomy documentation to serve as a central reference for all content creation and design efforts.

• Conduct rigorous evaluation of AI agent performance by analyzing user conversations, interaction recordings, and other relevant performance metrics to identify areas for enhancement.

📝 Enhancement Note: The responsibilities clearly indicate a strategic role in shaping the user's interaction with digital products and AI. This requires a deep understanding of user-centered design principles, content strategy, and the nuances of conversational AI. The emphasis on "governance" and "documentation" highlights the importance of establishing and maintaining standards for content and language across the organization's digital assets.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Marketing, Communications, or a closely related field.

Experience: 3 to 6 years of progressive experience in User Experience (UX) design and specifically as a UX Copywriter.

Required Skills:

• Advanced proficiency in Design Thinking methodologies and their application to user-centered design.

• Proven expertise in Prototyping tools and techniques to visualize and test content and user flows.

• Demonstrated skill in UX Copywriting, crafting clear, concise, and engaging content for digital interfaces.

• Experience in defining and structuring business taxonomy and information architecture for digital products.

• Intermediate to advanced proficiency in design and prototyping software such as Adobe XD or Figma.

• Basic working knowledge of the broader Adobe Suite (e.g., Photoshop, Illustrator) for asset creation or modification.

• A High-Performance Mindset, characterized by resilience, strong emotional intelligence, and a commitment to agile delivery.

• A Technologist DNA, understanding the fundamental differences between "coding" and "engineering" and their implications for digital product development. Preferred Skills:

• Strong analytical skills for evaluating content performance and user feedback.

• Excellent active listening skills to effectively understand user needs and stakeholder requirements.

• Proven teamwork skills and the ability to collaborate effectively in a cross-functional environment.

• Demonstrated ability to work effectively under pressure and meet project deadlines in a fast-paced setting.

• Familiarity with cloud-native foundations and their impact on digital product design.

• Experience with AI coding assistants or similar generative AI tools for content creation and optimization.

📝 Enhancement Note: The requirements emphasize a blend of creative writing, user experience design principles, and technical understanding. The "Technologist DNA" requirement suggests a need for candidates who can not only write well but also comprehend the underlying technical architecture and development processes of digital products and AI. The inclusion of both "coding" and "engineering" implies an appreciation for the full product development lifecycle.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 distinct projects that demonstrate your expertise in UX Copywriting for digital interfaces and/or conversational AI.

• For each project, clearly articulate the business problem, your role, the design process followed, and the specific content solutions you developed.

• Highlight examples of taxonomy design, information architecture, and content strategy implementation.

• Include case studies that detail your involvement in defining tone of voice, personality, and communication guidelines for digital products or AI agents.

• Demonstrate your ability to use design and prototyping tools (Adobe XD, Figma) by including relevant screenshots or interactive prototypes of your work. Process Documentation:

• Provide examples of style guides, content standards, or taxonomy documentation you have created or contributed to.

• Detail your process for collaborating with UX/UI, AI, Development, and Business teams to define content requirements and solutions.

• Illustrate your methodology for evaluating AI agent performance, including the types of data analyzed and how insights were translated into actionable improvements.

• Showcase your approach to iterative content improvement based on user feedback and performance metrics.

📝 Enhancement Note: Given the role's focus on defining language and conversational experience, the portfolio should heavily emphasize practical examples of content creation, taxonomy design, and conversational flow design. Demonstrating the ability to document and govern content standards is crucial. The request for "process documentation" indicates a need for candidates who can articulate their methodology and contribute to establishing best practices.

💵 Compensation & Benefits

Salary Range: Based on industry benchmarks for a UX Copywriter with 3-6 years of experience in Mexico City, the estimated annual salary range is MXN $450,000 - $750,000. This estimate considers the cost of living in Mexico City, the role's mid-level experience requirement, and the specialized skills in UX, copywriting, and AI conversational design.

Benefits:

• Comprehensive