UX Content Strategist, Specialist

📍 Job Overview

Job Title: UX Content Strategist, Specialist

Company: Vanguard

Location: Malvern, PA, United States / Charlotte, NC, United States

Job Type: FULL_TIME

Category: User Experience (UX) / Content Strategy

Date Posted: 2026-05-14

Experience Level: 5-10 Years

Remote Status: Hybrid

🚀 Role Summary

• Lead and shape the user experience for Profile & Account Settings, focusing on clear, client-obsessed communication.

• Develop and execute content strategies for complex financial products, services, and internal communications.

• Collaborate closely with cross-functional teams including UX designers, developers, and marketing managers to influence product direction and user journeys.

• Translate intricate financial concepts and account management processes into calm, human, and confident user-facing content across various digital channels.

• Drive consistency and storytelling for senior stakeholders, impacting the overall user experience and influencing strategic decisions.

📝 Enhancement Note: While the input job title is "UX Content Strategist, Specialist," the core responsibilities and description strongly lean towards a senior UX professional with a deep focus on content strategy and communication within a financial services context. The role emphasizes leadership, strategic influence, and cross-functional collaboration, suggesting a significant impact on product development and client experience beyond typical content creation tasks. The mention of "Profile & Account Settings Lab" and "mobile native flows" indicates a specialized area within UX.

📈 Primary Responsibilities

• Content Strategy & Creation: Develop and create in-depth, compelling communications and positioning for a wide range of subjects, including Vanguard funds, products, services, financial markets, economic trends, regulatory matters, portfolio construction theory, and internal communications.

• User Experience Integration: Apply user experience principles to produce clear, effective communications across responsive web pages, campaigns, advertisements, emails, presentations, blogs, videos, letters, articles, and social media channels.

• User Testing & Optimization: Partner with user experience teams to set up user testing, measure content effectiveness, identify and solve problems, and create communication content that aligns with and achieves user experience goals.

• Stakeholder Management & Advocacy: Expertly present and champion content and design solutions to senior management, project teams, business partners, and stakeholders, ensuring the success of proposed strategies.

• Cross-Functional Collaboration & Direction: Provide creative direction and guidance on messaging and content strategy across various mediums, working collaboratively with designers, developers, marketing managers, and business leaders to ensure cohesive user experiences.

• Process Innovation: Lead the creation of new content approaches or processes with a 1-3 year outlook, focusing on user-centered design principles, visual design, user behavior, and interaction design.

• Mentorship: Serve as a mentor to less experienced writers, providing specific feedback on copy, story ideas, new media formatting, and interviewing skills.

• Universal Design & Technology Integration: Plan communication content with consideration for universal design principles and tag content for seamless integration with a wide variety of technologies.

• Special Projects: Participate in special projects and perform other duties as assigned, demonstrating adaptability and a broad understanding of UX and content strategy.

📝 Enhancement Note: The responsibilities highlight a blend of strategic content development, user-centric design thinking, and leadership in advocating for content solutions. The emphasis on "storytelling for senior audiences" and "influencing the direction of the experience" points to a senior-level contributor expected to drive significant change and demonstrate clear ROI through their work.

🎓 Skills & Qualifications

Education:

• Undergraduate degree or equivalent combination of training and experience is required.

Experience:

• Five years of related work experience is required.

Required Skills:

• UX Content Strategy: Proven ability to develop and execute comprehensive content strategies that align with user needs and business objectives within a digital product context.

• User Experience Principles: Deep understanding and application of user-centered design principles, information architecture, and usability best practices.

• Content Design & Creation: Expertise in crafting clear, concise, and compelling copy for various digital platforms (web, mobile, email, etc.), ensuring brand consistency and user engagement.

• Stakeholder Management: Demonstrated ability to effectively communicate, present, and influence diverse stakeholders, including senior leadership, project teams, and business partners.

• Cross-Functional Collaboration: Strong ability to work collaboratively with designers, developers, product managers, and marketing teams to achieve shared goals.

• Storytelling: Skill in crafting narratives that simplify complex information and resonate with target audiences, particularly senior management.

• Mobile Native Flows: Experience or understanding of designing and writing content for native mobile applications and user journeys.

Preferred Skills:

• Financial Services Industry Knowledge: Familiarity with financial products, services, markets, and regulatory environments, particularly within wealth management or investment firms.

• Universal Design Principles: Knowledge and application of universal design principles to ensure accessibility and inclusivity in content.

• Agile/Scrum Methodologies: Experience working within agile development environments.

• Mentoring & Leadership: Proven ability to mentor junior team members and provide creative direction.

• Digital Marketing: Understanding of digital marketing principles and how content contributes to broader marketing objectives.

• Data Analysis & User Research: Ability to leverage user research, analytics, and testing data to inform content decisions and measure effectiveness.

📝 Enhancement Note: The qualifications emphasize a strong foundation in UX and content strategy, coupled with experience in advocating for and implementing these strategies. The preference for UX or digital marketing experience within the last two years of the five-year requirement suggests a need for current, relevant skills in digital product development. The mention of "client-obsessed" and "translating complexity into calm" implies a need for empathy, clarity, and a focus on client needs in all content.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• UX Content Strategy Case Studies: Showcase examples of how you've developed and implemented end-to-end content strategies for digital products or features, detailing the problem, your approach, and the outcomes.

• User-Centered Design Examples: Present work that clearly demonstrates the application of user-centered design principles in your content, including user research, journey mapping, and usability testing insights.

• Content Optimization & Iteration: Include projects where you've analyzed content performance (e.g., through A/B testing, analytics) and iterated to improve user engagement, conversion rates, or task completion.

• Cross-Functional Collaboration Projects: Highlight projects where you collaborated effectively with designers, developers, and product managers, illustrating your role in integrating content seamlessly into the product development lifecycle.

• Complex Information Simplification: Provide examples of how you've taken complex financial or technical information and translated it into clear, accessible, and user-friendly content.

Process Documentation:

• Content Strategy Frameworks: Demonstrate familiarity with developing and documenting content strategy frameworks, including content audits, gap analyses, and governance plans.

• Workflow Design & Optimization: Showcase experience in designing and optimizing content workflows, from ideation and creation to review, approval, and publication, ensuring efficiency and quality.

• User Journey Mapping & Content Alignment: Illustrate how you map content to specific points in the user journey and ensure a consistent and supportive experience across touchpoints.

• Metrics & Performance Measurement: Detail how you define, track, and report on key content performance metrics, demonstrating the impact of your work on user behavior and business goals.

📝 Enhancement Note: A strong portfolio is critical for this role, as it directly showcases the ability to translate strategic thinking into tangible UX content solutions. The emphasis should be on demonstrating the process and impact of your work, not just the final output. Candidates should be prepared to walk through their portfolio with a focus on how they applied UX principles, collaborated with teams, and achieved measurable results.

💵 Compensation & Benefits

Salary Range:

Based on industry benchmarks for a UX Content Strategist Specialist with 5-10 years of experience in the financial services sector in the US, a competitive salary range is estimated between $110,000 - $160,000 annually. This estimate considers the specialist level, the highly regulated financial industry, and the hybrid work model.

📝 Enhancement Note: This salary range is an estimate based on general market data for UX Content Strategist roles at a specialist level in major US financial hubs like Malvern and Charlotte. Actual compensation will depend on specific experience, skills, qualifications, and Vanguard's internal compensation structure. It's advisable to research current salary data for similar roles at Vanguard or comparable financial institutions.

Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans designed to support overall well-being.

• Retirement Savings Plan: A robust 401(k) plan with employer matching contributions, reflecting Vanguard's commitment to long-term financial security for its employees.

• Paid Time Off: Generous vacation, sick leave, and holiday pay to promote work-life balance and employee rejuvenation.

• Professional Development: Opportunities for continuous learning, including access to training programs, workshops, conferences, and tuition reimbursement for relevant advanced degrees or certifications.

• Employee Assistance Program (EAP): Confidential counseling and support services for personal and professional challenges.

• Life and Disability Insurance: Income protection benefits to provide financial security for employees and their families.

• Wellness Programs: Initiatives and resources focused on promoting physical and mental health.

Working Hours:

• Standard full-time hours are typically 40 hours per week.

• The role is designated as hybrid, requiring a balance of remote work and in-office presence. Specific in-office days will be determined by team needs and collaboration requirements, offering flexibility while ensuring essential face-to-face interaction.

📝 Enhancement Note: Vanguard's "How We Work" statement highlights a hybrid model designed to balance flexibility with in-person collaboration. This suggests that while there's flexibility, employees will be expected to be in the office regularly to foster culture and collaboration, which is typical for roles requiring significant cross-functional interaction.

🎯 Team & Company Context

🏢 Company Culture

Industry: Financial Services (Investment Management, Brokerage, Retirement Services)

Company Size: Vanguard is a large, global financial services company, typically employing over 40,000 individuals worldwide. This size means extensive resources, established processes, and opportunities for career mobility within various divisions.

Founded: Vanguard was founded in 1975 by John C. Bogle. Its history is marked by a commitment to low-cost investing and client advocacy, which forms a core part of its enduring culture.

Team Structure:

• Profile & Account Settings Lab: This specialized "Lab" likely operates as a dedicated unit within the broader User Experience or Digital Product Development division, focusing on a critical client-facing area.

• Reporting Structure: The role likely reports into a UX Manager, Director of UX, or Head of Content Strategy, with close collaboration with Product Managers, UX Designers, and Engineering Leads for the Profile & Account Settings domain.

• Cross-Functional Collaboration: The role is inherently cross-functional, requiring deep partnerships with UX designers, researchers, product managers, engineers, marketing, legal, and compliance teams. Collaboration is essential for translating complex requirements into user-friendly experiences.

Methodology:

• Data-Driven Decision Making: Vanguard emphasizes a data-driven approach, utilizing user research, analytics, and A/B testing to inform design and content decisions.

• User-Centered Design: A core tenet is a focus on understanding and serving the client's needs, ensuring that products and services are intuitive and valuable.

• Agile Development: While not explicitly stated, large tech/product organizations like Vanguard often employ agile methodologies, requiring flexibility and iterative development.

• Process Optimization: Continuous improvement of processes, including content creation workflows and user journey mapping, is likely a key focus.

Company Website: https://www.vanguard.com/

📝 Enhancement Note: Vanguard's reputation for client advocacy and long-term focus is a significant cultural differentiator. Operations professionals joining Vanguard should expect an environment that values diligence, integrity, and a commitment to fiduciary responsibility, even in UX and content roles. The "Lab" structure suggests an environment open to experimentation and innovation within defined boundaries.

📈 Career & Growth Analysis

Operations Career Level: Specialist

This is a specialist role, indicating a high degree of expertise and experience in UX Content Strategy. A Specialist is typically an individual contributor who is a go-to expert in their field, expected to lead complex projects, mentor others, and influence strategic direction within their domain. They are beyond entry-level or mid-level roles and are recognized for their deep knowledge and problem-solving capabilities.

Reporting Structure:

The Specialist will likely report to a Manager or Director level within the UX, Product, or Digital organization. They will work closely with a dedicated team focused on Profile & Account Settings, collaborating extensively with UX Designers, Researchers, Product Managers, and Engineers. This structure allows for both focused expertise and broad cross-functional integration.

Operations Impact:

The impact of this role is significant, directly influencing how millions of Vanguard clients manage their accounts and personal information. By creating clear, confident, and user-friendly experiences, this role contributes to:

• Client Satisfaction & Trust: Enhancing the user's perception of Vanguard's reliability and professionalism.

• Operational Efficiency: Reducing support inquiries and errors by making account management intuitive.

• Brand Consistency: Ensuring a unified and trustworthy brand voice across all client touchpoints related to account management.

• Business Objectives: Supporting client retention and engagement by providing seamless self-service capabilities.

Growth Opportunities:

• Senior/Lead UX Content Strategist: Progression to a more senior individual contributor role focusing on larger strategic initiatives or leading content strategy for broader product areas.

• Management Track: Potential to move into a management role, leading a team of UX content strategists or content designers.

• Specialization Expansion: Deepening expertise in specific areas like accessibility, internationalization, or advanced personalization within UX content.

• Cross-Divisional Mobility: Opportunities to leverage UX content skills in other areas of Vanguard, such as marketing, product development, or internal communications.

• Industry Leadership: Contributing to industry best practices through speaking engagements or thought leadership, supported by Vanguard's reputation.

📝 Enhancement Note: The "Specialist" title implies a career path focused on deepening expertise rather than immediate management. Growth opportunities will likely involve taking on more complex projects, driving strategic initiatives, and potentially mentoring others, aligning with a senior individual contributor track or a future management path.

🌐 Work Environment

Office Type: Hybrid Work Model

Vanguard operates a hybrid model, meaning this role will involve a combination of remote work and in-office presence. This is designed to balance the benefits of flexibility with the need for in-person collaboration, learning, and connection.

Office Location(s):

The role is available in Malvern, PA, and Charlotte, NC. These are major hubs for Vanguard, offering well-equipped office spaces designed for collaboration and productivity.

• Malvern, PA: Vanguard's corporate headquarters, offering a comprehensive campus environment.

• Charlotte, NC: A significant operational and technology center for Vanguard.

Workspace Context:

• Collaborative Spaces: Offices are likely equipped with meeting rooms, huddle spaces, and open areas designed to facilitate teamwork and brainstorming sessions.

• Technology & Tools: Access to standard office technology, high-speed internet, and the necessary software and hardware for UX content strategy work. This would include robust collaboration tools and potentially specialized UX software.

• Team Interaction: The hybrid model necessitates intentional interaction. Expect scheduled team meetings, project syncs, and spontaneous interactions during in-office days to foster a strong team dynamic and knowledge sharing.

Work Schedule:

• A standard 40-hour work week is expected.

• The hybrid nature allows for flexibility in structuring the work week, with days in the office strategically planned to maximize collaboration and team engagement. This schedule supports deep work during remote periods and focused collaboration when on-site.

📝 Enhancement Note: The hybrid model at Vanguard is a key aspect of the work environment. Candidates should be prepared for regular collaboration with colleagues in person and understand that specific in-office days will be determined by team needs. This environment is geared towards fostering a strong team culture and enabling effective cross-functional work.

📄 Application & Portfolio Review Process

Interview Process:

1. Initial Screening: HR or Talent Acquisition will review your application and resume, assessing for basic qualifications and cultural fit.

2. Hiring Manager Interview: A conversation with the hiring manager to discuss your experience, motivations, and alignment with the role's specific responsibilities and team dynamics.

3. Skills Assessment/Portfolio Review: This is a critical stage. You will likely be asked to present your portfolio, showcasing relevant UX content strategy projects. This may involve a presentation with a case study deep-dive, explaining your process, decisions, and outcomes. Be prepared for questions on user research, content principles, and collaboration.

4. Cross-Functional Team Interviews: Interviews with potential peers and collaborators (e.g., UX Designers, Product Managers, Engineers) to assess your teamwork, communication style, and ability to integrate into the team.

5. Senior Leadership/Panel Interview: A final interview with senior stakeholders to evaluate your strategic thinking, leadership potential, and overall fit within Vanguard's broader organizational goals.

Portfolio Review Tips:

• Curate Strategically: Select 3-5 of your strongest projects that best demonstrate UX content strategy, user-centered design, and impact.

Prioritize projects that align with financial services or complex product domains if possible.

• Structure Your Case Studies: For each project, clearly articulate:

  • The Challenge: What was the problem or opportunity?
  • Your Role & Responsibilities: What specifically did you do?
  • Your Process: How did you approach the problem? (e.g., research, ideation, prototyping, testing, collaboration).
  • The Solution: What content or strategy did you develop?
  • The Impact/Results: What were the measurable outcomes? (e.g., improved conversion, reduced errors, increased satisfaction). Quantify wherever possible.

• Highlight Collaboration: Explicitly mention how you worked with designers, researchers, developers, and stakeholders.

• Focus on "Why": Be ready to explain the rationale behind your content decisions and strategic choices.

• Practice Your Presentation: Rehearse your portfolio walkthrough to ensure clarity, conciseness, and confidence. Be prepared for Q&A.

Challenge Preparation:

• Content Audits & Gap Analysis: Be prepared to discuss how you would approach auditing existing content for a system like Profile & Account Settings and identify gaps or areas for improvement.

• User Journey Mapping: Practice mapping out user journeys for common account management tasks (e.g., updating contact info, changing security settings) and identifying key content touchpoints.

• Content Principles Application: Be ready to discuss how you'd apply principles of clarity, conciseness, and brand voice to specific scenarios related to financial account management.

• Stakeholder Communication Scenarios: Consider how you would present your content strategy recommendations to senior stakeholders who may not have a deep UX background.

📝 Enhancement Note: The interview process emphasizes practical application and collaboration. A strong portfolio that tells a compelling story about your process and impact is paramount. Candidates should prepare to discuss their strategic thinking and how they integrate UX principles into content creation, especially in a regulated environment like financial services.

🛠 Tools & Technology Stack

Primary Tools:

• Content Management Systems (CMS): Experience with enterprise-level CMS platforms for managing web content (e.g., Adobe Experience Manager, Sitecore, custom internal systems).

• Design & Prototyping Tools: Proficiency in tools used by designers and for content review, such as Figma, Sketch, Adobe XD, for understanding layouts and providing feedback.

• Collaboration Platforms: Tools like Microsoft Teams, Slack, Jira, Confluence for team communication, project tracking, and documentation.

• Content Authoring Tools: Familiarity with tools that facilitate efficient content creation and editing.

Analytics & Reporting:

• Web Analytics: Experience with tools like Google Analytics, Adobe Analytics to track user behavior, content performance, and conversion rates.

• User Research Platforms: Tools for conducting user interviews, surveys, and usability testing (e.g., UserTesting.com, Qualtrics, SurveyMonkey).

• Data Visualization Tools: Familiarity with tools like Tableau or Power BI to create dashboards and reports that communicate content performance and insights.

CRM & Automation:

• CRM Systems: While not a direct CRM role, understanding how content integrates with client data in CRMs like Salesforce can be beneficial for context.

• Workflow Automation: Awareness of how content can be integrated into automated customer journeys or workflows, potentially within marketing automation platforms.

• Content Governance Tools: Tools or methodologies for managing content lifecycle, approvals, and compliance, especially relevant in financial services.

📝 Enhancement Note: While specific tools aren't listed, the nature of UX Content Strategy in a large financial institution implies a need for proficiency in enterprise-grade CMS, collaboration tools, and analytics platforms. The emphasis on user testing and data-driven decisions suggests familiarity with user research and analytics tools is highly valued.

👥 Team Culture & Values

Operations Values:

• Client Obsession: A deep commitment to understanding and serving client needs, ensuring that all content and experiences are designed with the client's best interests in mind. This translates to clear, empathetic, and actionable communication.

• Integrity & Trust: Upholding the highest ethical standards in all communications, particularly critical in the financial services industry. Content must be accurate, transparent, and compliant.

• Excellence & Diligence: A dedication to producing high-quality work, paying meticulous attention to detail, and striving for continuous improvement in content strategy and execution.

• Collaboration & Teamwork: Fostering a supportive environment where diverse perspectives are valued, and cross-functional teams work together seamlessly to achieve common goals.

• Long-Term Perspective: Aligning with Vanguard's core philosophy, this means focusing on sustainable solutions and client well-being over short-term gains, influencing strategic content decisions.

Collaboration Style:

• Partnership-Oriented: Working closely with UX designers, researchers, product managers, and engineers as integral members of product development teams.

• Constructive Feedback Culture: Encouraging open dialogue and providing/receiving constructive feedback to refine content and designs.

• Data-Informed Discussions: Using data and user insights to drive conversations and decision-making regarding content strategy.

• Proactive Communication: Regularly sharing updates, insights, and potential challenges to ensure alignment and manage expectations across teams.

• Storytelling for Consensus: Effectively communicating the value and rationale behind content strategies to gain buy-in from various stakeholders.

📝 Enhancement Note: Vanguard's core values, particularly client obsession and integrity, will permeate the team's culture. The emphasis on a "long-term perspective" suggests a focus on building robust, sustainable solutions rather than quick fixes. Collaboration is key, and the ability to communicate effectively and persuasively with diverse stakeholders is paramount.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Complexity: Translating intricate financial products, services, and regulatory requirements into simple, clear, and user-friendly content for a diverse client base.

• Balancing Stakeholder Needs: Effectively managing differing priorities and feedback from various stakeholders (e.g., product, marketing, legal, compliance) while maintaining a cohesive user experience.

• Driving Change in a Large Organization: Influencing the direction of user experience and content strategy across different divisions in a large, established company like Vanguard.

• Measuring Content ROI: Quantifying the impact and return on investment of UX content initiatives, especially in areas where direct conversion is not immediately apparent.

• Adapting to Evolving Technology: Keeping pace with new digital platforms, content formats, and user expectations, and integrating them effectively into existing systems.

Learning & Development Opportunities:

• Advanced UX Content Strategy: Deepening expertise in areas like accessibility, internationalization, personalization, and advanced content modeling.

• Financial Services Domain Expertise: Gaining a more profound understanding of Vanguard's products, services, and the regulatory landscape.

• Leadership & Mentorship Skills: Developing skills in leading projects, mentoring junior talent, and influencing strategic direction.

• Cross-Functional Skill Development: Learning more about UX design, product management, and engineering to foster better collaboration.

• Industry Conferences & Certifications: Opportunities to attend relevant UX and content strategy conferences or pursue certifications to stay current with industry best practices.

📝 Enhancement Note: The challenges presented are typical for a senior UX content role in a regulated financial industry. Success will hinge on strong problem-solving, communication, and strategic thinking skills. The growth opportunities are well-defined, emphasizing both deepening specialized skills and broadening influence within the organization.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to translate complex financial information into simple, user-friendly content. What was your process, and what was the outcome?" (Focus on process, clarity, and impact.)

• "How do you approach content strategy for a critical user journey like account settings, considering both user needs and business requirements?" (Highlight user-centered design, data, and stakeholder alignment.)

• "Tell me about a situation where you had to influence senior stakeholders to adopt your content strategy recommendations. What techniques did you use?" (Demonstrate communication, persuasion, and strategic thinking.)

Company & Culture Questions:

• "What do you know about Vanguard's mission and values, and how do you see your role as a UX Content Strategist contributing to them?" (Connect your work to client obsession, integrity, and long-term perspective.)

• "How do you approach ensuring content is accessible and adheres to universal design principles?" (Demonstrate awareness of inclusivity.)

• "Describe your experience working in a hybrid environment. How do you ensure effective collaboration and productivity?" (Address communication and teamwork in a hybrid setting.)

Portfolio Presentation Strategy:

• Tell a Story: Structure your portfolio presentation around compelling narratives for 2-3 key projects. Clearly define the problem, your role, your process, the solution, and the measurable impact.

• Focus on Process: Be prepared to deep-dive into how you arrived at your solutions. Explain your research methods, decision-making criteria, and how you iterated based on feedback or data.

• Quantify Impact: Wherever possible, use metrics to demonstrate the success of your content strategies (e.g., increased conversion rates, reduced error rates, improved user satisfaction scores).

• Highlight Collaboration: Explicitly mention your interactions with designers, researchers, developers, and product managers, and how you navigated feedback and achieved consensus.

• Tailor to Vanguard: If possible, subtly frame your examples in a way that resonates with Vanguard's client-centric and long-term approach.

📝 Enhancement Note: Interview preparation should focus on demonstrating strategic thinking, a deep understanding of UX content principles, strong collaboration skills, and the ability to articulate impact. The portfolio presentation is a key opportunity to showcase these capabilities. Be ready to discuss specific examples that align with Vanguard's values and the demands of the financial services industry.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Vanguard careers portal link.

• Curate Your Portfolio: Select 2-3 of your strongest UX content strategy projects that best showcase your ability to translate complex information into clear, user-centered experiences. Ensure each project clearly outlines the problem, your process, your solutions, and measurable outcomes.

• Tailor Your Resume: Highlight keywords and responsibilities from the job description, such as "UX Content Strategy," "User Experience," "Content Design," "Stakeholder Management," "Financial Services," and "Mobile Native Flows." Quantify your achievements whenever possible.

• Prepare Your Presentation: Practice walking through your portfolio with a focus on storytelling, process explanation, and impact demonstration. Anticipate questions about your decision-making, collaboration methods, and experience in regulated environments.

• Research Vanguard: Understand Vanguard's mission, values (especially client obsession and integrity), and their hybrid work model. Prepare to discuss how your approach aligns with their culture and client-centric philosophy.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.