UX Consultant Pr

📍 Job Overview

Job Title: UX Consultant (Pr)

Company: Softtek

Location: Mexico (On-site, Reforma, CDMX)

Job Type: Full-time, Temporary

Category: User Experience (UX) / User Interface (UI) Design & Consulting

Date Posted: September 03, 2026

Experience Level: 2-5 Years

Remote Status: On-site

🚀 Role Summary

• This role is centered on the end-to-end design of digital user experiences and interfaces, focusing on intuitiveness, accessibility, and visual consistency.

• The UX Consultant will be instrumental in translating user needs, business requirements, and technological constraints into tangible design solutions.

• Responsibilities encompass the full design lifecycle, from problem analysis and user research to the creation of detailed user flows, wireframes, and high-fidelity interactive prototypes.

• A key aspect of this role involves ensuring seamless implementation by development teams and maintaining adherence to established design systems and standards.

📝 Enhancement Note: This role is classified as a temporary (3-month) position, which is a critical detail for candidates to consider regarding career trajectory and commitment. The "Pr" in the job title likely signifies "Presencial" or "Presencial Reforma," indicating the on-site requirement in Mexico City.

📈 Primary Responsibilities

• Conduct thorough analysis of functional requirements and user needs to inform design decisions.

• Actively participate in collaborative sessions with end-users, business stakeholders, and technical teams to gather insights and align on project goals.

• Identify and diagnose critical user experience issues within existing or proposed digital products.

• Propose innovative and effective design solutions to address identified user pain points and business objectives.

• Develop comprehensive navigation maps and user flow diagrams to outline user journeys and system interactions.

• Create detailed wireframes, ranging from low-fidelity conceptual sketches to high-fidelity, interactive blueprints.

• Design visually appealing and user-friendly graphical interfaces that align with brand identity and usability principles.

• Develop and manage reusable UI components to ensure design consistency and accelerate development cycles.

• Maintain strict adherence to and contribute to the established Design System, ensuring a unified user experience across all digital touchpoints.

• Build and refine navigable prototypes for user validation and stakeholder buy-in.

• Plan and execute usability testing sessions to gather user feedback and iterate on designs.

• Review developed products to ensure fidelity to the approved design specifications and identify any deviations.

• Collaborate closely with Product Owners, business analysts, development teams, QA engineers, and architects to ensure successful product delivery.

📝 Enhancement Note: The emphasis on "Design System" and "reusable components" suggests a mature design process within Softtek, requiring the candidate to be adept at working within established frameworks and contributing to their evolution. The requirement to "maintain consistency" and "identify deviations" highlights a critical quality assurance aspect of the role.

🎓 Skills & Qualifications

Education:

• Bachelor's degree in Graphic Design, Digital Design, Interaction Design, Visual Communication, Engineering, Systems, or a closely related field. Experience:

• 2 to 4 years of demonstrated experience in UX/UI design for web applications, enterprise systems, institutional platforms, mobile applications, dashboards, and other digital products.

• Experience working within multidisciplinary teams, including UX designers, Product Owners, Business Analysts, Developers, Architects, and QA. Required Skills:

• Deep understanding of User-Centered Design (UCD) principles and methodologies.

• Proficiency in Agile methodologies (Scrum, Kanban) for iterative design and development.

• Strong ability to analyze and synthesize functional requirements and user needs.

• Expertise in identifying user pain points and translating them into actionable design solutions.

• Skilled in Information Architecture (IA) and developing effective navigation maps.

• Proficiency in creating wireframes at various fidelity levels (low, medium, high).

• Experience in designing and building navigable, high-fidelity prototypes.

• Solid knowledge of digital accessibility principles and best practices (e.g., WCAG).

• Experience with responsive design principles for multi-device compatibility.

• Familiarity with Design Systems and component-based design.

• Experience in planning and conducting usability testing sessions. Preferred Skills:

• Basic knowledge of HTML and CSS to understand development constraints and possibilities.

• Familiarity with component frameworks such as Bootstrap, Material Design, or Prime NG.

• Experience with collaborative design tools like FigJam for ideation and workshop facilitation.

• Basic understanding of front-end development concepts and their implications on design.

📝 Enhancement Note: The requirement for "technical English" indicates that the candidate will need to be comfortable reading and understanding technical documentation and potentially communicating in English for specific project-related tasks, even if the primary work language is Spanish.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Showcase a minimum of 3-5 diverse projects demonstrating a clear UX/UI design process from problem definition to final solution.

• Projects should highlight experience with web applications, enterprise systems, or complex digital platforms.

• Include case studies that detail your role, the challenges faced, your design process, and the outcomes achieved.

• Visual examples of user flows, wireframes, interactive prototypes, and final UI designs are essential.

• Clearly articulate how user research and feedback (e.g., usability testing) informed your design iterations. Process Documentation:

• Demonstrate understanding of the design lifecycle, including research, ideation, wireframing, prototyping, testing, and handoff.

• Provide examples of how you have applied user-centered design principles in practice.

• Showcase experience with Agile workflows and how design integrates within sprint cycles.

• Illustrate your ability to work with and contribute to Design Systems.

📝 Enhancement Note: Candidates are strongly advised to curate their portfolios to specifically highlight projects that align with enterprise systems and institutional platforms, as mentioned in the "Recommended Experience" section. Demonstrating experience with usability testing and design system adherence will be crucial.

💵 Compensation & Benefits

Salary Range:

• Based on Softtek's presence in Mexico, industry standards for UX/UI Consultants with 2-5 years of experience in CDMX, and the temporary nature of the contract, an estimated salary range would be MXN $25,000 - $45,000 per month. This estimate considers the technical English requirement and the need for specialized design skills. Benefits:

• Access to Softtek's internal training and development programs.

• Opportunity to work on diverse and impactful digital transformation projects.

• Exposure to a multinational technology consulting environment.

• Potential for contract extension or future opportunities within Softtek based on performance.

• Standard employee benefits as per Mexican labor law for temporary contracts. Working Hours:

• Full-time, Monday to Friday.

• Standard working hours, likely aligning with typical business operations in Mexico City (e.g., 9:00 AM to 6:00 PM with a lunch break).

📝 Enhancement Note: The temporary nature of this role (3 months) may influence the scope and type of benefits provided. Candidates should clarify the full benefits package during the interview process. The salary estimate is based on general market data for similar roles in Mexico City and may vary based on specific qualifications and negotiation.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology Consulting, IT Services, Digital Transformation. Softtek is a global leader in delivering business value through information technologies. They focus on innovation and digital transformation for their clients across various sectors.

Company Size: Softtek is a large enterprise, with a global presence and a significant number of employees, indicating a structured corporate environment with established processes and opportunities for professional development within a large organization.

Founded: Softtek was founded in 1982, bringing decades of experience and stability to the market. This long history suggests a robust operational framework and a deep understanding of the IT industry.

Team Structure:

• The UX team likely operates within broader digital transformation or IT service delivery units.

• This role will involve close collaboration with Product Owners, Business Analysts, Developers, QA, and Architects, typical of Agile and product-focused teams.

• Reporting is expected to be to a UX Lead, Design Manager, or a Project Manager overseeing the digital product development lifecycle. Methodology:

• Softtek emphasizes Agile methodologies for project delivery, requiring designers to be adaptable and collaborative within fast-paced environments.

• A strong focus on user-centered design and digital transformation initiatives guides their approach to client solutions.

• The company likely promotes a culture of continuous learning and technological innovation.

Company Website: https://www.softtek.com/

📝 Enhancement Note: As a large IT consulting firm, Softtek likely has well-defined processes and standards for project execution and design. Candidates should be prepared to integrate into these established workflows, demonstrating flexibility and a commitment to quality.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as an intermediate-level UX Consultant, requiring 2-4 years of specific design experience. It's a hands-on design role focused on execution and contribution rather than team leadership or strategic oversight.

Reporting Structure: The UX Consultant will report to a more senior member of the design or project team, such as a UX Lead, Senior Designer, or Project Manager. They will work collaboratively with cross-functional teams, including product owners, developers, and QA.

Operations Impact: While not a traditional "Revenue Operations" role, the UX Consultant's work directly impacts user adoption, customer satisfaction, and ultimately, the success and revenue generation potential of the digital products they help design. Effective UX/UI design leads to better user engagement, reduced support costs, and higher conversion rates, all contributing to business objectives.

Growth Opportunities:

• Skill Advancement: Deepen expertise in specific areas of UX/UI, such as interaction design, information architecture, or usability testing methodologies. Gain proficiency in advanced Figma features and potentially explore new design tools and technologies.

• Project Diversity: Gain exposure to a wide range of industries and project types within Softtek's client portfolio, expanding your portfolio and understanding of different business contexts.

• Potential for Full-Time/Longer-Term Roles: Successful performance in this temporary role could lead to opportunities for full-time employment or longer-term contract engagements within Softtek, depending on business needs and candidate performance.

• Design System Contribution: Opportunities to contribute to the refinement and expansion of Softtek's Design System, enhancing your understanding of scalable design practices.

📝 Enhancement Note: The temporary nature of this contract role means that career growth is primarily focused on skill development and gaining project experience rather than immediate advancement within a permanent organizational structure. However, strong performance can open doors for future opportunities.

🌐 Work Environment

Office Type: On-site, located in Reforma, Mexico City. This suggests a professional office setting within a major business district.

Office Location(s): Reforma, CDMX. This is a central and prominent business area in Mexico City, likely offering good accessibility via public transportation.

Workspace Context:

• Collaborative Environment: Expect to work in an environment that fosters collaboration with cross-functional teams, utilizing Agile methodologies. This might involve shared workspaces, meeting rooms for design sprints, and regular team sync-ups.

• Tools and Technology: Access to industry-standard design software, likely including multiple licenses for Figma and potentially other Adobe Creative Suite tools. Reliable internet and IT infrastructure are expected.

• Team Interaction: Frequent interaction with Product Owners, developers, QA, and business stakeholders is integral to the role, facilitating communication and alignment on design goals and implementation details.

Work Schedule:

• Full-time, Monday to Friday.

• The schedule will be fixed, typical of an on-site corporate role, allowing for consistent engagement with the project team.

📝 Enhancement Note: The on-site requirement in Reforma, CDMX, means candidates should consider commute times and the daily commitment to being present in the office. The collaborative nature implies an open-plan office or a mix of private offices and shared team spaces.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Technical Interview (UX/UI Focus): This stage will likely involve discussing your design process, showcasing specific projects from your portfolio, and answering questions related to UX principles, methodologies, and tool proficiency (especially Figma). Be prepared to articulate your problem-solving approach.

• Case Study Presentation/Challenge: You may be asked to present a detailed case study of a past project or tackle a small design challenge related to a hypothetical problem. Focus on demonstrating your thought process, user empathy, and how you arrive at design solutions.

• Team/Cultural Fit Interview: An opportunity to meet with potential team members and hiring managers to assess your collaboration style, communication skills, and how well you align with Softtek's culture and values.

• Final Interview: Potentially a discussion with senior management or the project lead to finalize the decision.

Portfolio Review Tips:

• Curate for Relevance: Select projects that best demonstrate your experience in enterprise systems, web applications, or complex digital platforms. Highlight your role and contributions clearly.

• Showcase Process: Don't just show final screens. Detail your journey: user research, problem definition, ideation, wireframing, prototyping, user testing, and iteration. Use visual aids like flowcharts and user journey maps.

• Highlight Figma Proficiency: Explicitly mention and showcase your work done in Figma, including any use of its collaborative features or design system components.

• Quantify Impact: If possible, include metrics or outcomes related to your designs (e.g., improved task completion rates, user satisfaction scores, reduction in errors).

• Tell a Story: Structure each project as a narrative. What was the problem? What was your approach? What were the challenges? What was the solution? What was the impact?

Challenge Preparation:

• Understand the Problem: If given a design challenge, take time to fully understand the problem statement and user context. Ask clarifying questions.

• Think Aloud: Articulate your thought process clearly, explaining your assumptions, design decisions, and rationale.

• Focus on Process: Demonstrate a structured approach to problem-solving, even if you don't complete a fully polished design. Show your ability to break down problems and ideate solutions.

• Consider Constraints: Think about technical feasibility, business goals, and accessibility, as these are often implicit constraints in real-world projects.

📝 Enhancement Note: Given the emphasis on Figma and Design Systems, be prepared to discuss your experience creating and utilizing reusable components and how you ensure consistency across a project. The temporary nature might mean interviews are more focused on immediate skill fit and ability to hit the ground running.

🛠 Tools & Technology Stack

Primary Tools:

• Figma: The core design tool for wireframing, prototyping, and UI design. Expect to use its advanced features for component creation, auto-layout, and collaborative workflows.

• FigJam: Utilized for ideation, brainstorming, user flow mapping, and collaborative workshops.

• Adobe Illustrator & Photoshop: Complementary tools for asset creation, image manipulation, and potentially more complex graphic design tasks.

Analytics & Reporting:

• While not directly responsible for analytics implementation, a basic understanding of how user behavior is tracked (e.g., through tools like Google Analytics, Adobe Analytics, or product analytics platforms) is beneficial for informing design decisions. CRM & Automation:

• Not directly applicable to this UX role, but awareness of how CRM data might influence user journeys or personalization within digital products could be advantageous. Other Relevant Technologies:

• HTML/CSS: Basic understanding is recommended for effective collaboration with developers and to grasp responsive design principles.

• Component Frameworks: Familiarity with Bootstrap, Material Design, or Prime NG is a plus, indicating an understanding of common UI patterns and system design.

• Design Systems: Experience working with established design systems or contributing to their development.

📝 Enhancement Note: Proficiency in Figma is a non-negotiable requirement. Candidates should be ready to demonstrate their mastery of the tool, including advanced features and collaborative workflows.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A core value driving all design decisions, ensuring that user needs and experiences are prioritized.

• Collaboration: Strong emphasis on teamwork and cross-functional communication to achieve project goals effectively.

• Innovation: Encouraging creative problem-solving and the exploration of new design approaches to deliver cutting-edge solutions.

• Quality & Consistency: Commitment to high-quality design output and maintaining visual and functional consistency across all digital products through adherence to design systems.

• Efficiency: Designing for optimal user workflows and supporting development efficiency through well-structured components and clear specifications.

Collaboration Style:

• Agile and Iterative: Working within Agile frameworks means a dynamic and iterative approach to design, with frequent feedback loops.

• Cross-Functional Integration: Designers are integrated members of development teams, working closely with Product Owners, developers, and QA to ensure a cohesive product.

• Open Communication: Encouraging open dialogue, constructive feedback, and knowledge sharing among team members to foster continuous improvement.

📝 Enhancement Note: Softtek, as a global IT consultancy, likely values professionalism, a proactive attitude, and the ability to adapt to different client environments and project demands. Demonstrating a collaborative spirit and a commitment to delivering user value will be key.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business/Technical Constraints: A common challenge in UX design, requiring negotiation and creative problem-solving to find optimal solutions that satisfy all stakeholders.

• Working within a Temporary Contract: Adapting quickly to a new team and project within a limited timeframe (3 months) requires strong onboarding skills and immediate productivity.

• Maintaining Design Consistency: Ensuring that designs adhere to established Design Systems and brand guidelines across multiple projects or within a rapidly evolving product.

• Integrating with Diverse Teams: Effectively collaborating with individuals from various technical backgrounds and organizational levels within Softtek and potentially client organizations.

Learning & Development Opportunities:

• Deepen Figma Expertise: Advanced training or self-study in Figma's latest features, plugins, and best practices.

• Exposure to Enterprise-Level Projects: Gaining experience with the complexities and scale of digital products used by large organizations.

• Understanding Design Systems: Learning how to effectively work with, contribute to, and maintain robust design systems.

• Cross-Functional Learning: Gaining insights into the development, QA, and product management processes through close collaboration.

📝 Enhancement Note: The temporary nature of the role presents both a challenge (short integration period) and an opportunity (exposure to diverse projects without long-term commitment). Candidates should frame this as a chance to quickly demonstrate impact.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance conflicting requirements from users, business stakeholders, and technical constraints. How did you approach it, and what was the outcome?" (Focus on your problem-solving process and negotiation skills.)

• "Walk me through your process for designing a new feature for a complex enterprise system. What steps do you take from initial requirements to final design handoff?" (Highlight your UX methodology, tool usage, and collaboration.)

• "How do you approach designing for accessibility? Can you give an example of an accessibility challenge you've addressed in a past project?" (Demonstrate your knowledge of digital accessibility standards and practical application.) Company & Culture Questions:

• "What do you know about Softtek and our work in digital transformation?" (Research Softtek's services, client examples, and recent news.)

• "How do you typically collaborate with developers and Product Owners in an Agile environment?" (Emphasize your teamwork, communication, and understanding of Agile workflows.)

• "How do you ensure your designs align with a company's established Design System?" (Discuss your experience with design systems, component libraries, and consistency checks.) Portfolio Presentation Strategy:

• Structure: For each project, clearly state the problem, your role, the key challenges, your process (research, ideation, design, testing), the solution, and the impact/outcomes.

• Visuals: Use high-quality visuals of wireframes, user flows, prototypes, and final UI. Annotate key design decisions.

• Figma Focus: Explicitly mention and demonstrate your Figma skills, perhaps by sharing a live prototype or showcasing your file structure and component usage.

• Conciseness: Be mindful of time. Focus on the most impactful aspects of your projects and be prepared to answer deeper questions.

• Technical English: Be ready to discuss technical aspects of your designs and tools in English if prompted.

📝 Enhancement Note: Given the temporary nature, interviews might be more focused on assessing your ability to quickly integrate and deliver value. Be prepared to demonstrate your self-sufficiency and proactive approach to learning and problem-solving.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Softtek careers portal.

• Tailor your Resume: Highlight your 2-4 years of UX/UI design experience, specifically mentioning enterprise systems, web applications, and digital products. Emphasize proficiency in Figma, Agile methodologies, and user-centered design.

• Curate Your Portfolio: Ensure your portfolio prominently features projects showcasing your design process, wireframing, prototyping (especially in Figma), and usability testing experience. Prioritize examples relevant to complex digital platforms.

• Prepare for Technical Questions: Brush up on UX/UI principles, Agile practices, and be ready to discuss your design decisions and problem-solving strategies using examples from your portfolio. Practice articulating your thoughts clearly, potentially in technical English.

• Research Softtek: Understand Softtek's services, client base, and their focus on digital transformation. This will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.