UX Designer

📍 Job Overview

Job Title: UX Designer

Company: BI WORLDWIDE

Location: Edina, Minnesota, United States

Job Type: Full Time

Category: User Experience (UX) Design / Product Design

Date Posted: 2026-09-11

Experience Level: Mid-Level (3-5 years)

Remote Status: Hybrid

🚀 Role Summary

• Drive the design of client-facing web and mobile experiences within the Automotive Solutions Group, focusing on user-centric design principles and business objectives.

• Develop wireframes, prototypes, and user flows that translate complex requirements into intuitive and engaging digital products.

• Collaborate closely with Product Managers, developers, and external clients to ensure technical feasibility and seamless implementation of design solutions.

• Play a pivotal role in establishing and refining UX workflows, standards, and best practices as the first dedicated UX role within this specific business unit.

• Contribute to the growth of a culture that prioritizes inclusivity, collaboration, and authenticity, aligning with BI WORLDWIDE's core values.

📝 Enhancement Note: This role is explicitly positioned as the "first dedicated UX role in our space," indicating a significant opportunity for the candidate to shape the UX function from its foundational stages. This implies a need for a proactive, self-starter with strong strategic thinking and a desire to build processes, not just execute them. The emphasis on "Automotive Solutions Group" suggests a specialization within a particular industry vertical.

📈 Primary Responsibilities

• Partner with internal teams and external clients from the initial project phases to thoroughly clarify problems, define project scope, and gather comprehensive requirements before initiating detailed design work.

• Create detailed wireframes, interactive prototypes, and user flow diagrams for both web and mobile applications across the Automotive Solutions Group's product portfolio.

• Act as a bridge between business objectives and technical constraints, ensuring that all designs are not only user-friendly but also meet technical specifications and are formatted for efficient developer handoff and implementation.

• Facilitate requirement gathering sessions and design critique meetings with Product Managers, clients, and other key stakeholders to optimize usability, information architecture, and overall user experience.

• Present and articulate design solutions, including the underlying rationale, to Product Managers, clients, and internal teams, actively incorporating feedback to drive iterative improvements.

• Build upon existing design assets and contribute to the development and standardization of consistent design patterns and a scalable design system as the UX practice matures.

• Support foundational user testing and validation activities to gather user insights and inform design decisions as this capability is developed within the department.

• Utilize Jira and Confluence for tracking design tasks, managing project workflows, and documenting design specifications and decisions.

• Maintain a strong awareness of current accessibility best practices (e.g., WCAG standards) to inform emerging design patterns and ensure inclusive product design.

• Collaborate closely with development teams throughout the implementation phase to ensure that designs are executed accurately and to provide ongoing support for technical challenges.

📝 Enhancement Note: The responsibilities highlight a blend of strategic and tactical UX work. The emphasis on "establishing UX workflows, standards, and best practices" and "building off of existing work and help establish consistent design patterns" indicates a need for a candidate who can think about process and scalability, not just individual projects. The mention of supporting "basic user testing and validation" suggests that while formal UX research may not be fully mature, an understanding of its principles and a willingness to contribute are valued.

🎓 Skills & Qualifications

Education: While not explicitly stated, a Bachelor's degree in Human-Computer Interaction (HCI), Design, Computer Science, or a related field is typically expected for this level of experience. Equivalent practical experience will also be strongly considered.

Experience: 3-5 years of professional experience in User Experience (UX) Design, Product Design, or a closely related role, with a proven track record of designing and delivering digital products.

Required Skills:

• Creative problem-solving abilities, with a demonstrated capacity to translate ambiguous business needs and stakeholder input into clear, well-defined, and actionable design artifacts.

• Excellent written and verbal communication skills, with a strong ability to present and facilitate design discussions effectively with clients and internal stakeholders.

• Proactive and self-directed work ethic, capable of managing multiple concurrent projects and priorities with minimal direct supervision.

• Strong collaborative mindset, with proven ability to partner effectively and build strong working relationships with Product Managers, developers, and clients.

• Proficiency in industry-standard wireframing and prototyping tools such as Figma, Sketch, Adobe XD, or similar platforms.

• Solid understanding of web and mobile design patterns, responsive design principles, and user-centered design methodologies.

• Experience in delivering detailed design specifications and assets in formats readily usable by developers for implementation and review.

• Working knowledge of project management and documentation tools like Jira and Confluence.

• Awareness of accessibility best practices and their application in digital design. Preferred Skills:

• Working knowledge of or a strong interest in developing skills in UX research and user testing methodologies.

• Experience working directly with clients or external stakeholders in a requirements gathering and design validation capacity.

• Familiarity with AI-assisted UX workflows or tools.

• Prior experience within the automotive industry or with similar client-facing digital products.

• Experience in developing and maintaining design systems.

📝 Enhancement Note: The "Required Technical Capabilities" section directly informs the required skills. The distinction between "required" and "preferred" experience and skills is crucial for candidates to understand where to focus their application. The mention of "AI-assisted UX workflows" as a plus is a forward-looking indicator of technology adoption.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio is mandatory for consideration, showcasing your end-to-end design process, from initial problem definition and research to final design solutions and outcomes.

• Portfolio pieces should clearly illustrate your approach to problem-solving, including how you identified user needs, translated business requirements, and iterated on designs based on feedback.

• Demonstrate proficiency in creating wireframes, interactive prototypes, and high-fidelity mockups that reflect your skill with design tools.

• Include case studies that highlight your ability to bridge business needs with technical feasibility and deliver design specifications for developer handoff.

• Showcase examples of user flows, information architecture, and responsive design principles applied to web and mobile experiences. Process Documentation:

• Portfolio case studies should detail the process followed for each project, including methodologies used for requirements gathering, ideation, and design iteration.

• Evidence of utilizing Jira and Confluence for project tracking and documentation should be implicitly or explicitly demonstrated within case studies.

• Examples of how accessibility best practices were considered and integrated into the design process are highly valued.

• The portfolio should reflect an understanding of how to collaborate with developers and incorporate their feedback for successful implementation.

📝 Enhancement Note: The emphasis on a portfolio that illustrates "design approach, process, and problem-solving" is a critical requirement. For a role that aims to establish new UX standards, the portfolio should ideally demonstrate not just execution but also strategic thinking about process improvement and the establishment of design patterns. Candidates should be prepared to walk through their thought process and decision-making at each stage of a project.

💵 Compensation & Benefits

Salary Range: $85,000 - $100,000 USD per year. This range is based on the provided Base Salary Range. The final offer will be determined by the applicant's specific qualifications, experience, skills, and alignment with the role's requirements.

Benefits:

• Comprehensive health insurance plans (medical, dental, vision).

• Retirement savings plans (e.g., 401(k)) with potential company match.

• Paid Time Off (PTO), including vacation, sick leave, and holidays.

• Life insurance and disability coverage.

• Professional development opportunities, including training, conferences, and potential for certifications.

• Access to BI WORLDWIDE's employee benefits portal for detailed information and enrollment.

• Potential for performance-based bonuses.

Working Hours: Standard full-time hours, typically 40 hours per week. The role operates on a hybrid model, requiring 3 days in the Edina, Minnesota office and 2 days working from home. While core hours are expected, flexibility may be available, particularly for remote workdays, provided project deadlines and team collaboration needs are met.

📝 Enhancement Note: The salary range provided is specific. For benefits, the link provided in the original description offers a more detailed overview, which candidates should explore. The hybrid model with 3 days in-office is a key aspect of the work arrangement and should be factored into location and daily planning.

🎯 Team & Company Context

🏢 Company Culture

Industry: Business Services / Marketing & Advertising / Employee Engagement Solutions. BI WORLDWIDE operates in a space focused on creating impactful experiences for employees and customers, often through incentive programs, recognition platforms, and event management. This industry requires creativity, strategic thinking, and a deep understanding of human behavior.

Company Size: BI WORLDWIDE is a medium to large enterprise, likely employing several hundred to over a thousand individuals globally. This size suggests established processes but also potential for agility and growth within specific departments.

Founded: BI WORLDWIDE was founded in 1968. With a long history, the company has a solid foundation and likely possesses deep industry expertise, while also adapting to modern technological advancements and market trends.

Team Structure:

• The UX Designer will be part of the Automotive Solutions Group, a specialized unit within BI WORLDWIDE.

• This is the first dedicated UX role within this group, suggesting the UX designer will work closely with Product Managers, developers, and potentially client account managers who currently oversee UX aspects.

• The role will likely involve close collaboration with a cross-functional team of project managers, software engineers, and potentially business analysts or subject matter experts within the automotive sector.

• Reporting structure will likely be to a manager within the Automotive Solutions Group, such as a Director of Product or Head of Engineering, who may not have a deep UX background, reinforcing the need for the UX Designer to be a proactive leader in their domain. Methodology:

• BI WORLDWIDE's approach likely involves a blend of agile development methodologies, given the tech-forward nature of their solutions.

• Emphasis is placed on client-centric solutions and creating measurable impact, suggesting that data analysis and ROI are key considerations in project success.

• The company's commitment to "belongingness" and D&I indicates a culture that values diverse perspectives and collaborative problem-solving.

• As this is a new UX role, the methodology will likely evolve, with the designer playing a key part in shaping how UX integrates with existing product development processes.

Company Website: https://www.biworldwide.com/

📝 Enhancement Note: The company's focus on employee engagement and client solutions implies that UX design will be directly tied to business outcomes and user satisfaction metrics. The historical founding date suggests stability, while the modern focus on technology and D&I indicates a forward-thinking organization. The "first dedicated UX role" is a crucial piece of context for understanding the autonomy and responsibility this position carries.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a Mid-Level UX Designer. It requires 3-5 years of experience and involves managing significant aspects of the design process, including requirements gathering, wireframing, prototyping, and developer handoff. The opportunity to establish UX standards also points to a level of autonomy and strategic input beyond that of a junior designer.

Reporting Structure: The UX Designer will likely report to a manager within the Automotive Solutions Group, such as a Product Director or Engineering Manager. While this manager will provide oversight and strategic direction, the UX Designer is expected to be largely self-directed in their daily design activities and process development. Collaboration will be key with Product Managers and development teams.

Operations Impact: The UX Designer will have a direct and significant impact on the success of client-facing web and mobile products within the Automotive Solutions Group. By improving usability, enhancing user experience, and ensuring technical feasibility, the designer will contribute to increased client satisfaction, adoption rates, and potentially revenue generation for BI WORLDWIDE's offerings in the automotive sector. The establishment of robust UX practices will also lay the groundwork for future product innovation and competitive advantage.

Growth Opportunities:

• Specialization & Leadership: Opportunity to become the subject matter expert and lead UX initiatives within the Automotive Solutions Group, potentially growing into a Senior UX Designer or UX Lead role.

• Process Development: Significant opportunity to define, document, and implement UX workflows, standards, and design systems, contributing to the maturity of the UX function at BI WORLDWIDE.

• Skill Expansion: Potential to expand into UX research, user testing, and accessibility consulting as these capabilities are built out. Exposure to AI-assisted UX tools is also a growth area.

• Cross-Functional Impact: Develop strong collaborative relationships across different departments, gaining a broader understanding of the business and its product lifecycle.

• Industry Exposure: Gain specialized knowledge and experience within the automotive industry's digital product landscape.

📝 Enhancement Note: The growth opportunities are heavily influenced by the "first dedicated UX role" aspect. This isn't just about executing design tasks; it's about building the UX practice. Candidates who are passionate about process, mentorship, and strategic influence will find this role particularly appealing.

🌐 Work Environment

Office Type: The role operates on a hybrid model, requiring 3 days per week in the BI WORLDWIDE office located at 7700 Bush Lake Rd., Edina, Minnesota. The remaining 2 days are designated for remote work. This model aims to balance in-person collaboration and team synergy with the flexibility of remote work.

Office Location(s): The primary office location for this role is Edina, Minnesota, a suburb of Minneapolis. This location offers access to a significant metropolitan area with various amenities. The specific office at 7700 Bush Lake Rd. is part of a business hub.

Workspace Context:

• Collaborative Environment: The office setting is designed to foster collaboration, with opportunities for in-person brainstorming, design reviews, and team meetings. The hybrid model encourages intentional use of in-office time for these interactions.

• Tools & Technology: Employees in the office will have access to standard office amenities and potentially dedicated workspaces. The company likely provides the necessary hardware and software licenses for design tools (Figma, Sketch, Adobe XD), project management (Jira), and documentation (Confluence).

• Team Interaction: In-office days provide direct access to colleagues within the Automotive Solutions Group and potentially other BI WORLDWIDE departments, facilitating organic communication and relationship building. Remote days allow for focused work and virtual collaboration via digital tools.

Work Schedule: The standard work schedule is 40 hours per week. While the hybrid model offers flexibility, the need to coordinate with teams and clients may necessitate adherence to specific meeting times and project deadlines. The expectation is that work is completed efficiently and effectively, regardless of location.

📝 Enhancement Note: The hybrid nature of the role is a key differentiator. Candidates should be comfortable with a structured hybrid schedule and understand the importance of utilizing in-office days for collaboration and team building, aligning with BI WORLDWIDE's emphasis on inclusivity and authenticity.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A brief call with HR or a recruiter to assess basic qualifications, interest, and cultural fit.

• Portfolio Review & Technical Interview: A deeper dive with hiring managers and potentially team members. This stage will focus on reviewing your portfolio, discussing your design process, problem-solving approach, and technical skills (wireframing tools, responsive design, etc.). Be prepared to present 2-3 key projects in detail.

• Cross-Functional Collaboration Interview: An interview focusing on your ability to collaborate with Product Managers and developers. This may involve scenario-based questions about handling conflicting requirements or technical constraints.

• Cultural Fit & Values Interview: Discussion about BI WORLDWIDE's values (inclusivity, collaboration, authenticity) and how you align with them. This may also involve a discussion about your interest in establishing UX processes.

• Final Interview: Potentially with a senior leader, focusing on strategic thinking, leadership potential, and overall fit with the organization.

Portfolio Review Tips:

• Curate Strategically: Select 2-3 projects that best showcase your end-to-end UX process, problem-solving skills, and impact, ideally relevant to web/mobile applications or client-facing products.

• Tell a Story: For each project, clearly articulate the problem, your role, the process you followed, the challenges you faced, the solutions you designed, and the quantifiable outcomes or impact.

• Highlight Process: Emphasize your thought process, decision-making, and how you leveraged user insights and business requirements. Show wireframes, user flows, prototypes, and final designs.

• Demonstrate Collaboration: Explain how you worked with PMs, developers, and stakeholders, and how you incorporated feedback.

• Address Technical Aspects: Be ready to discuss your proficiency with design tools, responsive design principles, and how you formatted designs for developer handoff.

• Accessibility Focus: If possible, highlight any projects where accessibility was a key consideration.

Challenge Preparation:

• Process Design Exercise: Be prepared for a potential exercise or discussion about how you would approach establishing UX workflows, standards, or a design system for a new product area.

• Problem-Solving Scenarios: Anticipate questions about how you would handle ambiguous requirements, conflicting stakeholder feedback, or technical limitations.

• Client Presentation Practice: Rehearse presenting your portfolio and design rationale clearly and concisely, as if presenting to a client.

📝 Enhancement Note: Given this is the first dedicated UX role, expect questions focused on initiative, process building, and self-management. The portfolio review will be critical, so candidates should prepare detailed case studies that highlight not just design output but also strategic thinking and collaboration.

🛠 Tools & Technology Stack

Primary Tools:

• Wireframing & Prototyping: Figma, Sketch, or Adobe XD (Proficiency required). Candidates are expected to be adept at creating detailed wireframes, interactive prototypes, and user flows.

• Design Specs & Handoff: Tools that facilitate clear communication of design specifications to developers (e.g., Zeplin, InVision Inspect, or built-in features of Figma/Sketch).

• Project Management & Documentation: Jira (for task tracking and workflow management) and Confluence (for documentation, design specifications, and knowledge sharing).

Analytics & Reporting:

• While not explicitly listed as a primary tool for the UX Designer, an understanding of how to interpret analytics (e.g., Google Analytics, Adobe Analytics) and user feedback to inform design decisions is beneficial.

• Familiarity with dashboarding tools (e.g., Tableau, Power BI) for understanding product performance metrics could be advantageous. CRM & Automation:

• No specific CRM or automation tools are listed as core requirements for this UX role. However, understanding how user data is managed within CRM systems can provide context for user experience design.

📝 Enhancement Note: The core technical requirements are centered around design tools (Figma, Sketch, Adobe XD) and project management/documentation platforms (Jira, Confluence). Awareness of how UX integrates with analytics and CRM data is a plus but not a primary requirement. The mention of AI-assisted UX workflows suggests potential future tool adoption.

👥 Team Culture & Values

Operations Values:

• Inclusivity & Belongingness: BI WORLDWIDE actively promotes a culture where everyone feels valued and included. As a UX Designer, this means designing with diverse users in mind and contributing to a welcoming team environment.

• Collaboration: Strong emphasis on working together across teams (PMs, developers, clients) to achieve shared goals. The hybrid model is designed to support this.

• Authenticity: Encouraging genuine interactions and contributions. This translates to open communication, honest feedback, and bringing your true self to work.

• Client Focus: Delivering impactful solutions that meet client needs and drive business results. UX design is a critical component of this client-centric approach.

• Innovation & Growth: A commitment to continuous improvement, adapting to new technologies, and fostering professional development, especially relevant for a new UX function.

Collaboration Style:

• Cross-Functional Integration: The UX Designer will be a key collaborator, working closely with Product Management to define requirements and strategy, and with Engineering to ensure successful implementation.

• Feedback-Driven: A culture that values constructive feedback for design iteration and process improvement. The UX Designer will both give and receive feedback regularly.

• Knowledge Sharing: As the first dedicated UX resource, there's an opportunity to establish practices for sharing UX knowledge and best practices across the Automotive Solutions Group and potentially the wider organization.

• Proactive Engagement: Encouraging team members to proactively identify opportunities for improvement, whether in product design, processes, or team dynamics.

📝 Enhancement Note: The company's stated values of "belongingness, D&I, inclusivity, collaboration, and authenticity" are central to its culture. Candidates should be prepared to discuss how they embody these values in their work and how they would contribute to fostering them within the team.

⚡ Challenges & Growth Opportunities

Challenges:

• Establishing UX Practice: As the first dedicated UX Designer, a primary challenge will be defining and implementing foundational UX workflows, standards, and best practices for the Automotive Solutions Group. This requires significant initiative and strategic thinking.

• Bridging Ambiguity: Translating ambiguous client and business requirements into clear, actionable design solutions will be a recurring challenge, requiring strong analytical and communication skills.

• Cross-Functional Alignment: Ensuring buy-in and alignment on UX decisions with Product Management, development teams, and external clients, who may have varying levels of understanding or experience with UX methodologies.

• Balancing New Design with Existing Work: Simultaneously contributing to ongoing projects while building out new processes and standards will require effective prioritization and time management.

• Limited UX Resources: Initially, the role may have limited access to dedicated UX research tools or personnel, requiring the designer to be resourceful and potentially build these capabilities from the ground up.

Learning & Development Opportunities:

• Leadership in UX: Opportunity to lead the UX vision and strategy for a specific business unit, gaining valuable leadership and process-building experience.

• Mentorship & Skill Development: Potential to mentor future UX hires and develop expertise in areas such as UX research, accessibility, and design systems.

• Industry Specialization: Deepen knowledge and expertise within the automotive digital product landscape.

• AI & Emerging Technologies: Explore and integrate AI-assisted UX tools and workflows, staying at the forefront of design technology.

• Professional Growth: Access to BI WORLDWIDE's benefits, which may include support for conferences, training, and certifications to further develop UX skills.

📝 Enhancement Note: The primary challenge and growth opportunity are intrinsically linked: the challenge of building the UX practice is also the significant growth opportunity for the candidate to shape their role and the company's approach to user experience.

💡 Interview Preparation

Strategy Questions:

• "How would you approach establishing UX workflows and design standards for a new product group that currently lacks a dedicated UX function?" (Prepare to discuss phased approaches, stakeholder buy-in, and foundational elements like style guides or design systems).

• "Describe a time you had to translate ambiguous or conflicting requirements from multiple stakeholders into a clear design solution. What was your process?" (Focus on your methods for clarification, prioritization, and communication).

• "Imagine a situation where a developer informs you that your design is technically infeasible or prohibitively expensive to implement. How would you handle this?" (Highlight your collaborative problem-solving approach and willingness to find alternative solutions). Company & Culture Questions:

• "How do you see your role contributing to BI WORLDWIDE's values of inclusivity, collaboration, and authenticity?" (Connect your UX practices and interpersonal skills to these values).

• "Given that this is the first dedicated UX role in the Automotive Solutions Group, what are your initial priorities and how would you build relationships with the existing team?" (Showcase your proactive approach, understanding of team dynamics, and ability to influence).

• "How do you measure the success of your UX designs, and what metrics would you propose tracking for our client-facing products?" (Discuss user satisfaction, task completion rates, adoption metrics, and business impact). Portfolio Presentation Strategy:

• Structure Your Narrative: For each case study, clearly outline the problem statement, your role, the target users, your design process (research, ideation, wireframing, prototyping, testing), key design decisions, final solution, and the impact/outcomes.

• Highlight Process Over Polish: While polished visuals are good, emphasize your thinking and process. Show iterations, explain why certain decisions were made, and discuss challenges overcome.

• Quantify Impact: Whenever possible, use data or metrics to demonstrate the success of your designs (e.g., increased conversion rates, reduced support tickets, improved user satisfaction scores).

• Be Prepared for Deep Dives: Anticipate detailed questions about specific design choices, tools used, and how you incorporated feedback.

• Engage Your Audience: Treat the presentation as a collaborative discussion, inviting questions and feedback from the interviewers.

📝 Enhancement Note: The interview preparation should strongly emphasize the candidate's ability to lead, establish processes, and collaborate effectively, given the unique context of this role. Questions will likely probe their strategic thinking and their comfort with ambiguity and building from the ground up.

📌 Application Steps

To apply for this UX Designer position:

• Submit your application through the provided ADP job portal link.

• Portfolio Customization: Tailor your resume and cover letter to highlight your 3-5 years of UX/Product Design experience, focusing on web and mobile applications, client-facing products, and your ability to translate requirements into design solutions.

• Portfolio Preparation: Ensure your portfolio is readily accessible online and showcases 2-3 strong case studies that clearly articulate your design process, problem-solving approach, and impact. Be ready to present these in detail.

• Interview Practice: Prepare to discuss your experience with wireframing and prototyping tools (Figma, Sketch, Adobe XD), responsive design, accessibility, and your experience working with project management tools like Jira and Confluence. Rehearse answers to common UX interview questions and scenario-based questions related to collaboration and process building.

• Company Research: Familiarize yourself with BI WORLDWIDE, its services (especially in employee engagement and incentive programs), and its stated values of inclusivity, collaboration, and authenticity. Understand the context of the Automotive Solutions Group.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.