UX & Product Consutlant

📍 Job Overview

Job Title: UX & Product Consultant

Company: Jobgether (Partner Company)

Location: Brazil

Job Type: Full-time

Category: Product Operations / UX Strategy

Date Posted: 2026-08-20

Experience Level: Mid-Senior (5-10 years estimated)

Remote Status: Remote Solely

🚀 Role Summary

• Drive strategic improvements in digital product user experience and product-market fit through comprehensive UX and product audits.

• Analyze and optimize complete customer journeys to enhance conversion, retention, and overall user satisfaction.

• Leverage qualitative and quantitative user research to translate complex findings into actionable product requirements and strategic recommendations.

• Collaborate effectively with cross-functional teams to influence product development, including a forthcoming mobile application, and establish scalable UX best practices.

📝 Enhancement Note: The original job title "UX & Product Consultant" strongly suggests a role focused on strategic product improvement and user experience optimization, rather than a traditional sales or revenue operations role. The responsibilities emphasize deep analysis of customer journeys, product-market fit, and cross-functional collaboration to drive product enhancements. This aligns with a Product Operations or UX Strategy function that supports GTM efforts through improved user experience and product adoption. The location in Brazil, combined with a remote-solely work arrangement, indicates a global reach for the role's impact.

📈 Primary Responsibilities

• Conduct in-depth UX and product audits to pinpoint usability issues, friction points, and strategic gaps within the digital product ecosystem.

• Map and meticulously evaluate end-to-end customer journeys, from initial discovery and exploration through purchase, access, and post-engagement phases.

• Execute comprehensive user research initiatives, including interviews, usability testing, and behavioral analysis, to deeply understand user motivations, needs, and pain points.

• Identify and prioritize opportunities for enhancing navigation, event discovery, checkout processes, conversion rates, user retention, and overall product usability.

• Translate research findings and product insights into clear user flows, wireframes, detailed product requirements, and practical, actionable solutions.

• Uncover and define product opportunities that demonstrably strengthen product-market fit and deliver measurable value to both end-users and business partners.

• Adapt and refine the product experience to effectively cater to diverse international markets, cultures, languages, and user behaviors as the platform expands globally.

• Foster close collaboration with Product Managers, UI/UX Designers, Developers, Technology Teams, Marketing, and Business Stakeholders to ensure seamless and effective implementation of UX recommendations.

• Establish clear UX priorities by strategically balancing user impact, critical business objectives, technical feasibility, and long-term growth potential.

• Contribute significantly to the overarching UX strategy and the development roadmap of an upcoming mobile application.

• Develop and implement scalable UX principles, robust processes, standardized research methodologies, and design best practices to support a growing product and team.

• Proactively challenge existing assumptions, identify strategic opportunities within ambiguous situations, and transform complex findings into clear priorities and decisive product actions.

📝 Enhancement Note: The responsibilities listed are comprehensive and highly strategic, focusing on deep analysis, research, and cross-functional influence. This goes beyond basic UX design, indicating a need for a consultant who can operate at a strategic level, driving product-led growth and market expansion. The emphasis on "product audits," "customer journey mapping," "conversion optimization," and "product-market fit" are key indicators of a Product Operations or Product Strategy leaning role, aimed at optimizing the entire user lifecycle to drive business outcomes.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's or Master's degree in Human-Computer Interaction (HCI), Design, Psychology, Computer Science, Marketing, or a related field is highly advantageous. Equivalent practical experience will also be considered.

Experience: A minimum of 5-10 years of professional experience in UX strategy, user research, product design, or digital product development is required. Experience in optimizing consumer-facing digital products and navigating complex, multi-step user journeys is essential.

Required Skills:

• Proficiency in UX strategy development and execution.

• Expertise in conducting user research (qualitative and quantitative), including usability testing and behavioral analysis.

• Strong product design principles and experience with wireframing and user flow creation.

• Demonstrated success in improving conversion rates and user retention strategies.

• Deep understanding of product-led growth (PLG) principles and their application.

• Ability to connect user needs and research insights directly to business objectives and measurable growth outcomes.

• Proven experience in stakeholder management and clear communication of complex UX concepts to diverse audiences (technical and non-technical).

• Strong analytical, problem-solving, and critical thinking skills.

• Ability to work independently, manage ambiguity, and drive initiatives from discovery to implementation.

• Experience supporting products through growth phases, product-market fit challenges, or international expansion. Preferred Skills:

• Experience in ticketing, events, marketplaces, e-commerce, travel, entertainment, SaaS, or other high-growth technology environments.

• Familiarity with designing experiences for both Right-to-Left (RTL) and Left-to-Right (LTR) reading languages.

• Experience in developing and implementing scalable UX principles and processes for a growing team.

• Product intuition and the ability to balance strategic thinking with hands-on UX execution.

📝 Enhancement Note: The experience level is inferred from the depth of responsibilities and the emphasis on strategic impact and independent work. The "5-10 years" range reflects the need for seasoned professionals capable of leading initiatives and establishing best practices. The preferred skills highlight specific industry contexts that would be highly beneficial for understanding the company's market.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• Demonstrate a strong track record of impactful UX strategy and product improvement initiatives through well-documented case studies.

• Showcase examples of comprehensive customer journey mapping and analysis, highlighting identified friction points and proposed solutions.

• Provide evidence of user research methodologies employed, including how findings were translated into concrete product recommendations and design decisions.

• Include examples of wireframes, user flows, and product requirements documents that illustrate your ability to translate insights into actionable plans.

• Quantify the impact of your work, wherever possible, with metrics related to conversion rate improvements, retention uplift, user satisfaction scores, or other relevant business outcomes. Process Documentation:

• Exhibit experience in documenting and standardizing UX processes, research methodologies, and design best practices to support team scalability.

• Showcase instances where you've defined and implemented workflows for user research, product audits, and the translation of insights into product roadmaps.

• Provide examples of how you've established metrics and reporting frameworks to measure the effectiveness of UX initiatives and product changes.

📝 Enhancement Note: For a consultant role focused on strategy and process, a robust portfolio is critical. The requirements are structured to assess the candidate's ability to not only execute but also to strategize, document, and measure the impact of their work, which is vital for a consulting engagement.

💵 Compensation & Benefits

Salary Range:

Given the location (Brazil), the remote-solely nature of the role, and the mid-senior experience level (5-10 years) required for a consultant position with strategic impact, the estimated salary range would be between BRL 15,000 to BRL 25,000 per month.

Methodology:

• Location Adjustment: Research conducted for senior UX/Product Consultant roles in major Brazilian tech hubs (e.g., São Paulo, Rio de Janeiro) indicates a typical range for experienced professionals.

• Experience Level: The 5-10 year experience benchmark aligns with mid-to-senior consultant compensation.

• Role Scope: The strategic nature, international scope, and responsibility for driving product-market fit and conversion optimization justify a higher end of the spectrum.

• Remote Work: Remote roles often command competitive salaries, especially when requiring specialized skills and offering flexibility.

• Industry Benchmarks: General tech industry compensation data for consulting roles was also considered.

Benefits:

• Remote Work: Full remote work arrangement, offering flexibility and work-life balance.

• International Scope: Opportunity to work on digital products serving diverse global markets (SWANA, Europe, United States), broadening professional exposure.

• Strategic Impact: Direct influence on UX strategy, product development, customer journey optimization, conversion rates, and retention efforts.

• Cross-functional Collaboration: Partnership with product, technology, business, marketing, design, and development teams, fostering a collaborative environment.

• Mobile Product Opportunity: Key role in shaping the user experience for a new, next-generation mobile application.

• Growth Environment: Experience within a scaling digital product environment, with opportunities to contribute to market expansion and product evolution.

• Professional Development: Chance to establish scalable UX practices, influence product strategy, and gain extensive experience across international markets and user segments.

Working Hours:

The role is full-time, with an estimated 40 hours per week. While specific hours may vary based on project needs and team collaboration across different time zones, the remote nature offers flexibility in scheduling. Candidates should be prepared to adapt to international team collaboration dynamics.

📝 Enhancement Note: A specific salary range for Brazil has been estimated based on market research for similar roles and experience levels. The benefits are directly extracted from the job description, highlighting their value proposition for a UX/Product Consultant.

🎯 Team & Company Context

🏢 Company Culture

Industry: Technology / Digital Products / Ticketing / Marketplaces (Implied)

Company Size: Not specified, but the emphasis on scaling, international expansion, and developing new products suggests a growth-stage company, likely between 50-500 employees. This size often allows for significant individual impact while providing structure.

Founded: Not specified. The company's focus on evolving product offerings and expanding internationally suggests it is past the startup phase and is in a significant growth or transformation period.

Team Structure:

• The UX & Product Consultant will likely be part of a Product team, or potentially a dedicated UX/Product Strategy group.

• Reporting structure will likely be to a Head of Product, Director of Product, or a similar senior leadership role within the product organization.

• Close collaboration is expected with Product Managers, UI/UX Designers, Development Teams, Marketing, and Business Stakeholders, indicating a highly cross-functional operational environment. Methodology:

• Data-Driven Decisions: Emphasis on conducting qualitative and quantitative research to inform product strategy and decisions.

• User-Centricity: A core focus on understanding user needs, pain points, and motivations to drive product improvements.

• Agile Development: Implied by the close collaboration with development teams and the need to iterate on product features.

• Growth Mindset: Focus on identifying opportunities for growth, conversion optimization, and product-market fit in a dynamic market.

Company Website: jobgether.com (This is the platform through which applications are managed; the actual partner company's website is not directly provided but is the ultimate employer).

📝 Enhancement Note: The company context is inferred from the job description's emphasis on growth, international expansion, and product development. The "Jobgether" mention indicates that Jobgether is the platform facilitating the application, but the hiring is for a partner company. This distinction is important for candidates.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned as a mid-to-senior level consultant, requiring significant experience and strategic autonomy. It's ideal for professionals who have moved beyond individual contributor design roles and are adept at strategic analysis, research, and influencing product direction.

Reporting Structure: The consultant will likely report to a senior product leader, such as a Head of Product or Director of Product. This structure provides direct access to decision-makers and allows for significant influence on product strategy.

Operations Impact: The primary impact will be on the company's ability to achieve product-market fit, drive user acquisition and retention, and successfully expand into new international markets. The role directly influences revenue through conversion optimization and user engagement strategies, making it a critical function within the GTM strategy.

Growth Opportunities:

• Strategic Leadership: Opportunity to shape the UX strategy for multiple international markets and contribute to the foundational development of a new mobile application, fostering leadership in product development.

• Process & Practice Development: Lead the establishment of scalable UX principles, research methodologies, and design best practices, creating lasting organizational impact.

• Industry Expertise: Deepen expertise in high-growth technology sectors like ticketing, e-commerce, or marketplaces, and gain experience with international market localization.

• Advanced Problem-Solving: Tackle complex, ambiguous challenges in a fast-paced, evolving digital environment, honing advanced analytical and strategic thinking skills.

📝 Enhancement Note: The growth analysis focuses on how this role contributes to a broader career path in product strategy, UX leadership, or even operational leadership within a tech company, emphasizing the strategic and developmental aspects.

🌐 Work Environment

Office Type: The role is advertised as "Remote Solely," indicating that there is no requirement to work from a physical office. This offers maximum flexibility.

Office Location(s): While the role is remote, the primary target location for candidates is Brazil. This suggests that the company may have a presence or focus in this region, or that specific legal/payroll considerations make this the most viable remote location.

Workspace Context:

• Independent Work Environment: Candidates will be expected to manage their own workspace and schedule effectively to meet project demands.

• Digital Collaboration Tools: The environment will rely heavily on digital collaboration tools (e.g., Slack, Zoom, Miro, project management software) for communication and teamwork.

• Cross-functional Interaction: Regular interaction with globally distributed teams will be a key aspect, requiring strong virtual communication and asynchronous collaboration skills.

Work Schedule: Full-time (approximately 40 hours per week), with flexibility in daily scheduling. However, candidates should be prepared to attend meetings and collaborate with team members across various time zones, particularly those in Europe and the US, as the company operates internationally.

📝 Enhancement Note: The "Remote Solely" and "Brazil" location tags are crucial. This means the company is looking for talent within Brazil but allows them to work from anywhere within the country, without needing to attend an office. This is a key differentiator for candidates seeking remote flexibility.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Likely a review of your application and portfolio by Jobgether's AI and then by the hiring company's internal team to assess basic fit.

• Skills Assessment: Potential for a UX audit or product strategy case study exercise to evaluate your analytical, problem-solving, and strategic thinking skills. This might involve analyzing a specific user journey or identifying opportunities for a given product.

• Cross-functional Interviews: Interviews with key stakeholders (e.g., Product Managers, Lead Designers, Engineering Leads) to assess collaboration style, communication effectiveness, and ability to integrate UX insights into product development.

• Consultant Fit Interview: A discussion with senior leadership to gauge strategic thinking, consultative approach, ability to manage ambiguity, and alignment with the company's growth objectives.

Portfolio Review Tips:

• Focus on Impact: Highlight case studies that demonstrate measurable improvements in user experience, conversion rates, retention, or product-market fit. Quantify results whenever possible.

• Showcase Strategic Thinking: Include examples of how you've conducted comprehensive audits, mapped complex journeys, and translated research into strategic product recommendations.

• Demonstrate Process: Explain your methodology for research, analysis, and collaboration. How did you identify problems, what steps did you take, and how did you work with others to implement solutions?

• Tailor to the Role: Emphasize projects relevant to consumer-facing digital products, international markets, and growth-stage environments. If you have experience in ticketing, marketplaces, or e-commerce, prominently feature those.

• Clarity and Conciseness: Ensure your portfolio is well-organized, easy to navigate, and clearly articulates your role, process, and the outcomes of your work.

Challenge Preparation:

• Anticipate Case Studies: Be prepared to analyze a digital product's user journey, identify friction points, and propose strategic UX improvements. Think about how you would approach a product audit for a company looking to expand internationally.

• Articulate Your Process: Practice explaining your approach to user research, data analysis, and stakeholder management in a clear, structured manner.

• Business Acumen: Be ready to discuss how UX improvements tie into business objectives, conversion optimization, and product-led growth.

📝 Enhancement Note: The application process is inferred based on the consultant nature of the role and the mention of Jobgether's AI screening. Emphasizing portfolio and case study preparation is crucial for this type of strategic, results-oriented role.

🛠 Tools & Technology Stack

Primary Tools:

• UX Design & Prototyping Tools: Figma, Sketch, Adobe XD, InVision (for wireframing, user flows, and prototyping).

• User Research Platforms: Lookback, UserTesting.com, Hotjar, Maze (for conducting usability tests, session recordings, and heatmaps).

• Analytics & Data Visualization: Google Analytics, Amplitude, Mixpanel, Tableau, Power BI (for behavioral analysis, conversion tracking, and performance measurement).

• Project Management & Collaboration: Jira, Asana, Trello, Miro, Confluence (for managing tasks, documenting processes, and collaborative ideation).

Analytics & Reporting:

• Proficiency in interpreting data from web analytics tools to identify user behavior patterns and conversion bottlenecks.

• Experience in creating reports and dashboards that communicate UX insights and their business impact to stakeholders. CRM & Automation:

• While not explicitly a CRM role, understanding how CRM data (e.g., Salesforce, HubSpot) might inform user segmentation or customer journey analysis could be beneficial.

• Familiarity with marketing automation or A/B testing platforms (e.g., Optimizely, VWO) would be advantageous for implementing and measuring conversion optimizations.

📝 Enhancement Note: The tools listed are standard for UX strategy and product consulting roles. The focus is on analytical and design tools that support research, ideation, and the measurement of impact, which are critical for this position.

👥 Team Culture & Values

Operations Values:

• User-Centricity: A deep commitment to understanding and advocating for the user's needs and experience.

• Data-Driven Decision Making: Reliance on research and analytics to inform strategic choices and measure success.

• Collaboration & Transparency: Open communication and strong partnerships across all functional teams to achieve shared goals.

• Innovation & Adaptability: A proactive approach to identifying new opportunities and adapting to evolving market and user demands.

• Impact & Results Orientation: A focus on delivering tangible business outcomes through strategic UX and product improvements.

• Continuous Improvement: A dedication to refining processes, practices, and product offerings to achieve excellence.

Collaboration Style:

• Cross-functional Partnership: Expect to work closely with Product Managers, Designers, Engineers, and Marketing teams, acting as a bridge between user needs and business objectives.

• Consultative Approach: Engaging stakeholders to understand their challenges, present findings, and collaboratively develop solutions.

• Feedback Integration: A culture that values constructive feedback and uses it to iterate on strategies and product designs.

• Knowledge Sharing: Encouraging the sharing of insights, best practices, and learnings across teams to foster collective growth.

📝 Enhancement Note: The values and collaboration style are inferred from the core responsibilities and the nature of a consulting role within a growth-stage tech company. The emphasis is on data, user focus, and strong cross-functional partnerships.

⚡ Challenges & Growth Opportunities

Challenges:

• Navigating Ambiguity: Working in a fast-paced, evolving environment with potentially undefined processes requires comfort with ambiguity and the ability to define direction.

• International Market Adaptation: Understanding and adapting product experiences for diverse cultural contexts, languages, and user behaviors across multiple international markets.

• Balancing Stakeholder Needs: Effectively managing competing priorities and aligning diverse stakeholder expectations (product, engineering, marketing, business) toward common goals.

• Driving Adoption of New Practices: Establishing and championing new UX principles and research methodologies within a growing team and potentially diverse existing workflows.

• Measuring Impact in Complex Journeys: Quantifying the ROI of UX improvements across intricate, multi-step customer journeys.

Learning & Development Opportunities:

• Strategic Product Leadership: Gain significant experience in shaping product strategy for global markets and influencing product roadmaps, particularly for a new mobile application.

• Process Design & Implementation: Opportunity to design and implement scalable UX frameworks, research protocols, and best practices that will benefit the organization long-term.

• Cross-Cultural UX Expertise: Deepen understanding of international UX nuances and localization strategies.

• Industry Immersion: Gain in-depth knowledge of specific high-growth technology sectors (e.g., ticketing, marketplaces) and their operational dynamics.

• Consulting Skills Enhancement: Hone skills in stakeholder management, persuasive communication, and consultative problem-solving in a dynamic business context.

📝 Enhancement Note: Challenges and growth opportunities are framed around the strategic, consulting, and international aspects of the role, providing a realistic outlook for potential candidates.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you conducted a comprehensive UX audit for a digital product. What was your process, what key insights did you uncover, and what impact did your recommendations have?" (Focus on methodology, analytical skills, and outcome-driven results.)

• "How would you approach mapping and optimizing a complex, multi-step customer journey for an e-commerce platform looking to increase conversion rates?" (Demonstrate your process for journey mapping, identifying friction, and proposing solutions.)

• "Imagine you need to adapt a product experience for a new international market with significantly different cultural norms. What research methods would you employ, and how would you balance global consistency with local relevance?" (Showcase cross-cultural understanding and strategic localization.) Company & Culture Questions:

• "Based on what you know about our company and this role, what do you see as the biggest UX challenges we face, and how would you begin to address them?" (Requires research into the company and role, demonstrating proactive thinking.)

• "How do you typically collaborate with Product Managers, Designers, and Engineers? Describe a situation where you had to influence a team to adopt a UX recommendation they were initially hesitant about." (Assess your cross-functional collaboration and stakeholder management skills.)

• "How do you measure the success of your UX initiatives, particularly in relation to business objectives like conversion and retention?" (Focus on metrics, ROI, and tying UX to business outcomes.) Portfolio Presentation Strategy:

• Tell a Story: For each case study, clearly articulate the problem, your role and process, the solutions you developed, and the quantifiable results achieved.

• Visualize Your Process: Use diagrams, wireframes, and user flows to illustrate your thinking and solutions effectively.

• Highlight Collaboration: Explain how you worked with other teams and stakeholders to bring your recommendations to life.

• Focus on Impact: Emphasize the business value and user impact of your work. Be ready to discuss metrics and ROI.

• Be Prepared for Q&A: Anticipate questions about your decisions, challenges faced, and alternative approaches.

📝 Enhancement Note: Interview questions are tailored to assess the core competencies of a UX & Product Consultant, focusing on strategy, research, collaboration, and measurable impact, directly reflecting the job description's emphasis.

📌 Application Steps

To apply for this UX & Product Consultant position:

• Submit your application through the provided Jobgether link.

• Curate Your Portfolio: Select 2-3 of your most impactful case studies that best demonstrate your experience in UX strategy, customer journey optimization, conversion improvement, and cross-functional collaboration. Ensure these highlight your ability to drive measurable business outcomes.

• Tailor Your Resume: Highlight keywords and experiences directly related to UX strategy, user research, product audits, conversion optimization, product-led growth, and international product adaptation. Quantify achievements wherever possible.

• Prepare Your Narrative: Practice articulating your experience and case studies concisely, focusing on the "problem, solution, result" framework. Be ready to discuss your strategic approach and how you handle ambiguity.

• Research the Partner Company: If possible, try to gather information about the partner company (beyond what's on Jobgether) to understand their market, product, and potential challenges, which will help you tailor your responses and demonstrate genuine interest.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.

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