UX Analyst Intern

📍 Job Overview

Job Title: UX Analyst Intern

Company: Tombras

Location: Knoxville, TN

Job Type: Temporary Internship

Category: UX/User Experience, Data Analytics, Digital Marketing Operations

Date Posted: 2026-08-25

Experience Level: 0-2 Years (Intern/Entry-Level)

Remote Status: On-site

🚀 Role Summary

• This is a temporary, paid internship focused on User Experience (UX) analysis and supporting digital marketing operations.

• The intern will gain hands-on experience in website audits, performance reporting, and quality assurance for digital assets.

• This role provides exposure to core marketing analytics and digital strategy execution within an advertising agency environment.

• The position requires a strong analytical mindset, attention to detail, and excellent communication skills to contribute to team projects.

📝 Enhancement Note: This role is specifically tailored for interns or recent graduates looking to gain practical experience in UX analysis, digital marketing support, and data interpretation within a fast-paced agency setting. The focus on website audits, performance reporting, and QA suggests an operational support function for digital campaigns and client-facing websites.

📈 Primary Responsibilities

• Website Audits: Conduct comprehensive website audits to assess usability, content effectiveness, accessibility standards, and identify Search Engine Optimization (SEO) opportunities.

• Performance Reporting & Analysis: Contribute to the creation and delivery of weekly or monthly performance updates, analyzing key metrics and user behavior data.

• Quality Assurance (QA) & Testing: Perform thorough functional, aesthetic, and rendering issue testing on websites and digital assets prior to launch, collaborating with team members to document and track resolutions.

• Cross-functional Collaboration: Work closely with UX designers, developers, and marketing strategists to support project goals and ensure high-quality digital experiences.

• Task Management: Execute assigned responsibilities efficiently within project timelines and assist with other ad-hoc tasks as needed to support the broader team's objectives.

📝 Enhancement Note: The responsibilities highlight a blend of analytical tasks (audits, reporting) and operational execution (QA, testing). The emphasis on "contribute to" and "assist with" indicates an intern-level role where learning and support are primary functions, rather than independent ownership of complex projects.

🎓 Skills & Qualifications

Education:

• Currently enrolled as a Senior in a Bachelor’s program OR a recent graduate.

• Majors preferred: Media, Marketing, Advertising, Digital Analytics, Human-Computer Interaction, or a related field. A degree is not strictly required if relevant experience is demonstrated. Experience:

• Prior work or life experience in a relevant field is beneficial.

• Experience with basic website analysis, data interpretation, or digital content review is a plus. Required Skills:

• Analytical Skills: Ability to conduct website audits, identify usability issues, and interpret basic performance data.

• Communication Proficiency: Strong written and verbal communication skills for reporting findings and collaborating with team members.

• Organizational Skills: Excellent ability to manage tasks, document findings, and maintain attention to detail within a structured workflow.

• Technical Aptitude: Proficiency in a Mac environment and familiarity with Google Suite (Docs, Sheets, Slides).

• Teamwork & Adaptability: Ability to work effectively as a team player in a flexible, dynamic, and fast-paced agency environment.

Preferred Skills:

• Familiarity with basic SEO principles and accessibility standards.

• Experience with website analytics tools (e.g., Google Analytics).

• Exposure to UX research methodologies or usability testing principles.

• Basic understanding of content management systems (CMS).

📝 Enhancement Note: The qualifications emphasize foundational skills relevant to digital operations and analytics. The "0-2 years" experience level suggests that candidates are expected to be in the early stages of their careers, with a strong academic background and eagerness to learn practical skills.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• While a formal portfolio is not explicitly required for an intern role, candidates are encouraged to showcase any relevant projects demonstrating analytical thinking, problem-solving, or attention to detail.

• Examples could include academic projects, personal website analyses, or contributions to group projects that involved research, reporting, or testing.

• Any documentation of process improvements or data analysis contributions, even from non-professional settings, would be valuable. Process Documentation:

• The role involves contributing to performance reporting and documenting issues found during QA testing.

• Candidates should be comfortable with structured documentation, such as creating bug reports or contributing to analysis summaries.

• Familiarity with creating clear, concise reports or summaries of findings is advantageous.

📝 Enhancement Note: For an internship, the focus on a "portfolio" will likely be less formal. The emphasis will be on demonstrating potential and foundational skills through academic work or specific project examples that align with the responsibilities of website auditing, reporting, and QA.

💵 Compensation & Benefits

Salary Range:

• $18.00 per hour. Benefits:

• Paid Internship: This is a paid opportunity, providing valuable compensation for your work.

• Dog-Friendly Offices: Enjoy a welcoming and pet-friendly work environment.

• Learning & Development: Gain practical experience and mentorship in UX analysis and digital marketing operations.

• Networking Opportunities: Connect with experienced professionals in the advertising and marketing industry.

Working Hours:

• Maximum of 25 hours per week.

• Total internship duration: 8.5 weeks (September 23, 2026 - November 20, 2026).

📝 Enhancement Note: The salary is clearly defined. The benefits highlight the experiential nature of the internship, focusing on learning, professional development, and a unique work environment rather than traditional long-term employee benefits. The limited hours per week suggest a focus on intensive learning and project contribution.

🎯 Team & Company Context

🏢 Company Culture

Industry: Advertising & Marketing Services

Company Size: The provided data does not specify company size, but Tombras is a well-established advertising agency, suggesting a medium to large organization with various departments.

Founded: Tombras has a history of being family-run since its inception, indicating a culture that may blend professional structure with a supportive, community-oriented atmosphere.

Team Structure:

• The UX Analyst Intern will likely be part of a broader Digital, UX, or Strategy team.

• Reporting structure will be to a manager or senior team member responsible for UX analysis and digital project oversight.

• Cross-functional collaboration is expected with designers, developers, strategists, and account managers. Methodology:

• Tombras likely employs data-driven approaches to marketing and user experience design.

• Workflow optimization and iterative testing are common in agency environments to deliver client results.

• Emphasis on collaboration and communication to ensure project alignment and client satisfaction.

Company Website: https://tombras.com/

📝 Enhancement Note: Tombras is an established advertising agency. The "family-run" aspect suggests a culture that values relationships and employee support, while also operating within the rigorous demands of the advertising industry. The "promotions from within" culture indicates potential for growth and development within the organization.

📈 Career & Growth Analysis

Operations Career Level: This is an entry-level internship position, designed to provide foundational experience in UX analysis and digital marketing operations. It serves as a stepping stone for individuals aspiring to roles in UX research, digital analytics, marketing operations, or account management.

Reporting Structure: The intern will report to a designated supervisor or manager within the UX/Digital team, providing regular guidance and feedback.

Operations Impact: While an intern's direct impact is typically focused on supporting specific projects and analyses, their contributions to website audits, QA, and reporting directly influence the quality and performance of digital assets and client campaigns, contributing to overall GTM success.

Growth Opportunities:

• Skill Development: Intensive learning in website auditing, UX principles, digital analytics, and QA processes.

• Industry Exposure: Gain practical experience within a leading advertising agency, understanding client needs and agency workflows.

• Networking: Build professional relationships with industry experts and potential future mentors.

• Potential for Future Roles: Successful interns may be considered for future entry-level positions or subsequent internships within Tombras.

📝 Enhancement Note: This internship is positioned as a crucial learning experience for career development in digital marketing and UX. The growth opportunities are primarily experiential, focusing on skill acquisition and exposure to professional practices within the agency context.

🌐 Work Environment

Office Type: Tombras offers dog-friendly offices, indicating a welcoming and relatively relaxed yet professional agency atmosphere.

Office Location(s): Knoxville, TN.

Workspace Context:

• The environment is described as flexible, dynamic, and fast-paced, typical of an advertising agency.

• Collaboration is a key aspect, suggesting an open-plan or shared workspace design that facilitates interaction.

• Access to necessary tools and technology, including a Mac environment and Google Suite, will be provided.

Work Schedule: A part-time schedule (max 25 hours/week) allows for flexibility, potentially accommodating academic schedules or other commitments, while still providing significant exposure to agency operations.

📝 Enhancement Note: The work environment is designed to foster collaboration and adaptability, reflecting the dynamic nature of agency work. The dog-friendly aspect adds a unique cultural element that may appeal to candidates seeking a more relaxed office setting.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: Review of resume and application to assess qualifications and fit for an internship role.

• Interview(s): Likely includes one or more interviews with hiring managers and potential team members. Expect questions assessing analytical thinking, communication skills, problem-solving abilities, and cultural fit.

• Skills Assessment (Potential): May involve a small exercise related to website analysis, data interpretation, or scenario-based questions to gauge practical skills.

• Team/Culture Fit: Assessment of how well the candidate aligns with Tombras' family-oriented and collaborative culture.

Portfolio Review Tips:

• Highlight Relevant Projects: If you have a portfolio, focus on projects demonstrating analytical skills, attention to detail, or problem-solving in digital contexts (e.g., academic assignments, personal website reviews, volunteer work).

• Showcase Process: Briefly explain your approach to analyzing a problem, gathering information, and presenting findings, even for smaller projects.

• Demonstrate Communication: Ensure any written or presented materials are clear, concise, and well-organized.

Challenge Preparation:

• Understand the Role: Be prepared to discuss why you are interested in UX analysis and digital marketing operations, and how this internship aligns with your career goals.

• Research Tombras: Familiarize yourself with the company's work, clients, and values (especially the "family" aspect and "promotions from within" culture).

• Prepare Examples: Have examples ready to illustrate your communication skills, teamwork abilities, organizational skills, and problem-solving approach.

📝 Enhancement Note: The interview process will likely focus on assessing foundational skills and cultural fit, given the intern level. Candidates should be prepared to discuss their academic background, motivations for the internship, and any relevant project experience.

🛠 Tools & Technology Stack

Primary Tools:

• Mac Environment: The role requires proficiency in macOS.

• Google Suite: Essential for collaboration and documentation (Google Docs, Sheets, Slides).

Analytics & Reporting:

• Website Audit Tools: Interns may use tools or checklists for evaluating usability, content, accessibility, and SEO. Specific tools are not mentioned but could include browser developer tools or heuristic evaluation frameworks.

• Performance Data: Exposure to analytics platforms (e.g., Google Analytics) for contribution to reporting.

CRM & Automation:

• While not directly involved, understanding that agencies use CRM and automation tools for client management and campaign execution provides context.

📝 Enhancement Note: The technology stack is relatively standard for entry-level roles in creative and digital agencies, emphasizing core productivity tools and a specific operating system. Familiarity with these is expected.

👥 Team Culture & Values

Operations Values:

• Family First: Tombras emphasizes a supportive, family-oriented environment where team members look out for one another.

• Collaboration: A strong emphasis on working together to achieve shared goals and support client success.

• Growth Mindset: A culture that promotes learning, development, and opportunities for career advancement from within.

• Efficiency & Quality: Commitment to delivering high-quality work and optimizing processes to meet client needs.

Collaboration Style:

• Expect a collaborative, team-oriented approach where ideas are shared, and feedback is provided constructively.

• Cross-functional work is standard, requiring effective communication and partnership across different disciplines (UX, Dev, Strategy, Account Management).

📝 Enhancement Note: The "family" aspect is a key differentiator for Tombras' culture. Candidates should demonstrate an ability to work collaboratively and show a genuine interest in contributing to a supportive team environment.

⚡ Challenges & Growth Opportunities

Challenges:

• Fast-Paced Environment: Adapting to the dynamic and often demanding pace of an advertising agency.

• Learning Curve: Quickly acquiring new skills and understanding agency workflows and client-specific needs.

• Balancing Tasks: Managing multiple responsibilities and contributing effectively to various projects simultaneously.

• Interpreting Data: Developing the ability to translate raw data into actionable insights for website improvements.

Learning & Development Opportunities:

• Practical Skill Building: Hands-on experience in UX analysis, QA, and digital performance reporting.

• Industry Insight: Gaining a deep understanding of the advertising and marketing industry from a leading agency.

• Mentorship: Learning from experienced professionals in UX, strategy, and digital marketing.

• Professional Networking: Building connections within the industry.

📝 Enhancement Note: The challenges are typical for an internship in a high-energy agency environment. The growth opportunities are centered around gaining practical, real-world experience that can significantly shape a candidate's early career trajectory.

💡 Interview Preparation

Strategy Questions:

• Motivation: "Why are you interested in UX analysis and this internship at Tombras specifically?"

• Skills Alignment: "How do your skills in [mention specific skills like communication, organization, analytical thinking] align with the responsibilities of this role?"

• Problem-Solving: "Describe a time you had to analyze a situation or problem and identify a solution, even if it was an academic project."

• Teamwork: "Tell me about a time you worked effectively as part of a team to achieve a common goal."

Company & Culture Questions:

• "What do you know about Tombras, and what interests you about our work or culture?"

• "How do you approach working in a fast-paced or dynamic environment?"

• "How do you handle feedback or constructive criticism?" Portfolio Presentation Strategy:

• If you have a portfolio, be prepared to walk through 1-2 relevant projects.

• Focus on your role, the problem you addressed, your process, and the outcome or insights gained.

• For this role, highlight any experience with analysis, research, documentation, or testing.

📝 Enhancement Note: Interview preparation should focus on demonstrating enthusiasm, a strong work ethic, foundational analytical and communication skills, and a genuine interest in learning and contributing to Tombras' culture.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided link on the Tombras careers portal.

• Resume Optimization: Tailor your resume to highlight relevant coursework, academic projects, any prior work experience (even part-time or volunteer), and specific skills mentioned in the job description (communication, organization, Mac proficiency, Google Suite). Quantify achievements where possible.

• Cover Letter (Optional but Recommended): Craft a concise cover letter expressing your specific interest in UX analysis, Tombras, and this internship. Connect your background and aspirations to the role's responsibilities and the company's culture.

• Portfolio Preparation (If Applicable): If you choose to submit a portfolio or have specific projects to discuss, ensure they are well-organized and showcase your analytical or problem-solving capabilities relevant to digital analysis or operations.

• Interview Readiness: Prepare to discuss your understanding of UX analysis, your motivation for seeking an internship, and examples demonstrating your required skills and cultural fit. Research Tombras' recent work and values.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.