User Researcher
📍 Job Overview
Job Title: User Researcher
Company: Capgemini
Location: Telford, England, United Kingdom
Job Type: Full-time
Category: User Experience (UX) Research / Product Research
Date Posted: 2026-06-01
Experience Level: Mid-Senior Level (Estimated 5-10 years)
Remote Status: Hybrid
🚀 Role Summary
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Conduct user research within multidisciplinary teams to deliver high-quality digital services aligned with government standards.
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Develop and implement comprehensive research strategies to generate focused insights that drive service development and product direction.
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Translate user research data into actionable insights and user stories, directly influencing prototype development and product evolution.
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Mentor junior User Researchers, foster a culture of user-centricity, and contribute to the enhancement of digital products and services.
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Collaborate closely with designers, business analysts, and software developers in an agile environment to ensure user needs are met.
📝 Enhancement Note: This role is focused on User Research within a consulting environment, specifically for public sector clients and potentially other government and private sector engagements. The emphasis is on delivering digital
Application Requirements
Requires extensive experience in User Centred Design, GDS assurance events, and agile environments, specifically within government contexts. Candidates must be based in the UK, possess the right to work without sponsorship, and be able to obtain SC security clearance.