UI/UX Product Designer (Contract Based)

📍 Job Overview

Job Title: UI/UX Product Designer (Contract Based)

Company: PT Telkomsel Ekosistem Digital

Location: South Jakarta, South Jakarta City, Indonesia

Job Type: Contract

Category: Product Design Operations

Date Posted: 2026-08-28

Experience Level: Mid-Level (2-5 years)

Remote Status: On-site

🚀 Role Summary

• Design and conceptualize user interfaces and experiences for digital products, aligning with user needs and business objectives.

• Collaborate closely with product managers, engineers, and copywriters to translate requirements into intuitive and visually appealing designs.

• Conduct user research and usability testing to gather insights and iterate on designs, ensuring a user-centered approach.

• Maintain and contribute to design systems, patterns, and guidelines to ensure consistency and scalability across products.

• Define and measure success criteria for product design through effective usability testing and data analysis.

📝 Enhancement Note: This role is critical for the product development lifecycle, focusing on the user-facing aspects of digital products within Telkomsel's ecosystem. The emphasis on contract-based employment suggests a need for agile execution and specialized expertise for defined project scopes.

📈 Primary Responsibilities

• Study Product Requirements Documents (PRDs) and design briefs to define user flows and product design specifications.

• Conceptualize and create wireframes, mockups, and interactive prototypes for mobile apps, mobile web, and desktop web platforms.

• Collaborate with cross-functional teams, including product managers and front-end engineers, to ensure seamless design implementation and user experience.

• Plan and execute user research initiatives, including interviews, surveys, and usability testing sessions, to inform design decisions.

• Define key performance indicators (KPIs) for product design success and conduct rigorous usability testing to measure effectiveness against these metrics.

• Ensure all final graphics and layouts adhere to product-brand guidelines, maintaining visual appeal and brand consistency.

• Actively utilize, update, and contribute to the company's design systems, patterns, and guidelines for efficient and scalable design processes.

• Explore and integrate AI tools to enhance design aesthetics, expedite technical exploration, and improve overall design efficiency.

📝 Enhancement Note: The responsibilities highlight a blend of strategic thinking (studying PRDs, defining success criteria) and tactical execution (prototyping, usability testing, design system maintenance). The inclusion of AI tools indicates a forward-thinking approach to design processes.

🎓 Skills & Qualifications

Education: While no specific degree is mandated, a Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field is often preferred for roles of this nature, demonstrating a foundational understanding of design principles.

Experience: 3-5 years of proven experience in product UX/UI design, specifically for mobile applications (iOS/Android), mobile web, and desktop web platforms.

Required Skills:

• Deep understanding of UI/UX design principles and user-centered design methodologies.

• Proficiency in industry-standard design and prototyping tools such as Figma, FigJam, and Jira.

• Extensive experience working with and contributing to Design Systems, particularly the MUI design system.

• Proven ability to define user flows, conduct user research, and perform usability testing.

• Experience collaborating effectively with front-end engineers to translate design concepts into functional interfaces.

• Strong communication and presentation skills, with the ability to articulate design decisions and research findings to diverse stakeholders.

• Demonstrated ability to work methodically and manage time effectively to meet project deadlines. Preferred Skills:

• Experience utilizing AI tools to enhance design aesthetics and accelerate the design process.

• Familiarity with agile development methodologies and working within cross-functional product teams.

• Passion for contributing to Indonesia's digital economy and accelerating digital wealth distribution.

📝 Enhancement Note: The emphasis on specific tools like Figma, FigJam, and Jira, along with the MUI design system, points to a need for candidates who can hit the ground running. The preference for AI tool usage suggests a desire for innovative and efficient design practices.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a strong understanding of design principles and user-centered methodologies across mobile and web platforms.

• Case studies demonstrating the end-to-end design process, from initial concept and user research to final implementation and impact.

• Examples of wireframes, user flows, interactive prototypes, and high-fidelity mockups.

• Evidence of contributions to or creation of design systems.

• Projects that highlight problem-solving skills and a clear understanding of how design decisions impact user experience and business goals. Process Documentation:

• Demonstrations of how you approach user research and usability testing to gather actionable insights.

• Examples of how you define and measure design success criteria using metrics and testing results.

• Documentation or examples of your collaboration process with product managers and engineers.

• Evidence of how you maintain and evolve design systems and patterns.

📝 Enhancement Note: The portfolio is a critical component for this role, serving as tangible proof of design skills and process. It should clearly illustrate the candidate's ability to translate requirements into user-friendly interfaces and their experience with specific design systems and tools.

💵 Compensation & Benefits

Salary Range: For a UI/UX Product Designer with 2-5 years of experience in South Jakarta, Indonesia, a competitive contract-based salary would typically range from IDR 15,000,000 to IDR 25,000,000 per month, depending on the specific project scope, duration, and the candidate's demonstrated expertise.

Benefits: As a contract-based employee, benefits may differ from full-time roles. However, common offerings for contract positions in Indonesia can include:

• Competitive monthly contract rate.

• Potential for project extension or conversion to a permanent role based on performance and business needs.

• Exposure to innovative digital products and technologies within a leading telecom ecosystem.

• Opportunity to contribute to impactful projects aimed at empowering Indonesia's digital economy.

• Professional development opportunities through exposure to diverse projects and teams.

Working Hours: The role is expected to require approximately 40 hours per week, aligning with standard full-time work schedules. Flexibility may be available depending on project demands and team collaboration needs, but the on-site requirement necessitates adherence to local working hours.

📝 Enhancement Note: The salary estimate is based on industry benchmarks for contract UI/UX designers in Jakarta, considering the specified experience level and the nature of the role within a large digital ecosystem. Benefits are often more project-specific for contract roles.

🎯 Team & Company Context

🏢 Company Culture

Industry: Digital Technology, Telecommunications, Ed-Tech, Health-Tech, Gaming. INDICO, as a subsidiary of Telkomsel, operates within a dynamic and rapidly evolving digital landscape, focusing on innovation and the growth of Indonesia's digital economy.

Company Size: PT Telkomsel Ekosistem Digital (INDICO) is part of Telkomsel, a major telecommunications company in Indonesia. INDICO itself functions as a holding company for various digital ventures, suggesting a dynamic and potentially growing organizational structure with multiple business units.

Founded: INDICO was established to strategically house and grow Telkomsel's digital business portfolios, indicating a focus on future-oriented innovation and expansion within the digital sector.

Team Structure: The UI/UX Product Designer will likely be part of a product development team, which typically includes Product Managers, Engineers (front-end, back-end), QA Testers, and potentially other Designers. Collaboration will be cross-functional, involving teams from various INDICO ventures (Kuncie, Fita, Majamojo) and potentially within the broader Telkomsel organization. The reporting structure will likely be to a Product Lead or Design Lead.

Methodology: The company's mission to "empower Indonesia's digital economy" suggests a culture that values innovation, user-centricity, and a forward-thinking approach to technology. The use of agile methodologies is probable, given the nature of digital product development and the need for rapid iteration. Data-driven decision-making, informed by user research and performance metrics, will be a key aspect of their operational approach.

Company Website: https://www.telkomsel.com/ (for Telkomsel), INDICO's specific website may also be available for direct information on its ventures.

📝 Enhancement Note: Understanding INDICO's role as a strategic holding company for digital ventures is key. The culture is likely to be innovative, fast-paced, and focused on impact within the Indonesian digital market.

📈 Career & Growth Analysis

Operations Career Level: This role is positioned at a Mid-Level, requiring 2-5 years of experience. It signifies an individual contributor role focused on executing design tasks, contributing to design strategy, and collaborating effectively within a product team. The designer is expected to work independently on assigned tasks while seeking guidance on complex issues.

Reporting Structure: The UI/UX Product Designer will likely report to a Senior Product Designer, a Design Lead, or a Product Manager. They will work closely with a cross-functional team comprising engineers and product managers to deliver on project goals.

Operations Impact: The designer's impact is directly tied to the usability, desirability, and effectiveness of the digital products they help create. By crafting intuitive user experiences, they contribute to user adoption, engagement, retention, and ultimately, the business success of INDICO's ventures like Kuncie, Fita, and Majamojo. Their work directly influences customer satisfaction and the achievement of business objectives within the digital economy.

Growth Opportunities:

• Skill Specialization: Opportunity to deepen expertise in specific areas of UX/UI, such as interaction design, user research, or design system management.

• Cross-Venture Experience: Exposure to designing for diverse products (edu-tech, health-tech, gaming) within INDICO's portfolio, broadening skill sets and industry knowledge.

• Leadership Potential: With successful contract performance and demonstrated leadership qualities, there may be opportunities for contract extensions, conversion to full-time, or advancement into senior design roles or team lead positions.

• AI in Design: Potential to become a subject matter expert in leveraging AI tools for design, a rapidly growing and valuable skill.

📝 Enhancement Note: The contract nature of this role offers focused project experience. Growth opportunities are contingent on performance and business needs, with potential for advancement within INDICO's expanding digital ecosystem.

🌐 Work Environment

Office Type: The role is on-site in South Jakarta, implying a professional office environment. This setting typically offers dedicated workspaces, meeting rooms, and collaborative areas conducive to team interaction and focused work.

Office Location(s): South Jakarta, Indonesia. This is a major business and commercial hub, offering accessibility and a dynamic work environment.

Workspace Context:

• Collaborative Environment: The office space is likely designed to foster collaboration, with shared areas for brainstorming, design reviews, and team meetings, essential for cross-functional product development.

• Tools & Technology: Access to standard office equipment, reliable internet, and potentially company-provided design software licenses and hardware.

• Team Interaction: Opportunities for regular face-to-face interaction with product managers, engineers, and fellow designers, facilitating quick feedback loops and effective problem-solving.

Work Schedule: A standard 40-hour work week is expected, with potential for some flexibility depending on project deadlines. The on-site requirement means adherence to local business hours and the opportunity to engage directly with the team during working hours.

📝 Enhancement Note: The on-site requirement emphasizes the value placed on in-person collaboration and team synergy within INDICO's product development process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and experience.

• Portfolio Presentation & Technical Interview: Candidates will likely present their portfolio, discussing their design process, problem-solving approach, and rationale behind key design decisions. This may include technical questions related to UX/UI principles, tools, and methodologies.

• Cross-functional Team Interview: An interview with Product Managers and Engineers to assess collaboration skills, communication style, and ability to work effectively within a team.

• Final Interview: Potentially with a hiring manager or senior leadership to discuss cultural fit, passion for the company's mission, and overall suitability for the contract role.

Portfolio Review Tips:

• Showcase Process, Not Just Polish: Clearly articulate your thought process, research