UI UX Designer - MCCMS - Rochester

Mayo Clinic
Full-time•$85k-128k/year (USD)•Rochester, United States
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<p style="line-height: 102%; margin-bottom: 0.0001pt; margin-right: 23.35pt; margin-top: 6.05pt;">The UI/UX Designer (User Interface/User Experience Designer) plays a key multidisciplinary role in the design&nbsp;process across immersive learning&nbsp;experiences for Mayo Clinic College of Medicine &amp; Science. The role teams up with&nbsp;UX researchers to deeply understand the user experience of our different audiences and shape unique visual&nbsp;approaches through iterative prototype testing. They have an understanding of learning science basics, instructional design,&nbsp;as well as&nbsp;medical and simulation-based education.&nbsp;They partner with educators, clinical&nbsp;subject matter&nbsp;experts, simulation&nbsp;staff, 3D&nbsp;artists,&nbsp;medical illustrators,&nbsp;animators, XR&nbsp;engineers and other&nbsp;content specialists to design immersive and XR applications, such as simulations with AI-driven virtual patients, interactive 3D anatomy experiences, and patient-focused learning apps, with a focus on usability, trust, and clinical accuracy.&nbsp;They also iterate on the design of&nbsp;these applications and collaborate with developers to revise them to updated specifications. Primary&nbsp;responsibilities include: Contributing to all stages of the design process, including wireframing layouts,&nbsp;designing&nbsp;mockups&nbsp;at&nbsp;multiple&nbsp;screen&nbsp;sizes,&nbsp;and&nbsp;designing and refining conversational AI interactions. They represent&nbsp;users in the design of user interfaces that reflect best practices for different device types and&nbsp;accessibility. They participate&nbsp;in the user experience research process to establish design solutions that meet user&nbsp;needs and goals. They incorporate&nbsp;UX findings and brand identity into design patterns that are not only visually&nbsp;appealing&nbsp;but&nbsp;also&nbsp;enrich&nbsp;the&nbsp;user&nbsp;experience.&nbsp;The UI/UX Designer collaborates&nbsp;closely&nbsp;with&nbsp;other&nbsp;team&nbsp;members&nbsp;and&nbsp;stakeholders to&nbsp;improve&nbsp;navigation&nbsp;schemes,&nbsp;interaction&nbsp;patterns,&nbsp;and&nbsp;digital&nbsp;storytelling.&nbsp;They building&nbsp;familiarity&nbsp;with&nbsp;a learning&nbsp;management system and work closely with content contributors to create engaging immersive experiences. They develop and adapt design specifications for developers, taking into account feasibility and&nbsp;performance constraints. They engage in&nbsp;spatial interaction design, UX design for comfort and motion sickness, interaction methods (hands, controllers, gaze, voice), and XR accessibility.&nbsp;The ideal candidate will: Develop a&nbsp;deep understanding and empathy for the experience of&nbsp;our&nbsp;current&nbsp;and&nbsp;prospective&nbsp;learners.&nbsp;Be&nbsp;a&nbsp;voracious&nbsp;consumer&nbsp;of&nbsp;design&nbsp;across&nbsp;multiple&nbsp;industries&nbsp;and modalities, with particular focus on contemporary practices and peer institutions in higher education and academic&nbsp;medicine.&nbsp;</p><p style="line-height: 102%; margin-bottom: 0.0001pt; margin-right: 23.35pt; margin-top: 6.05pt;">Advocate&nbsp;for&nbsp;an&nbsp;inclusive,&nbsp;accessible,&nbsp;user centered&nbsp;approach&nbsp;to&nbsp;each&nbsp;and&nbsp;every&nbsp;product. The UI/UX Designer will communicate persuasively to stakeholders about design decisions and how they serve business objectives&nbsp;They will have&nbsp;excellent relationship management skills, emotional intelligence, and the desire to work with a close-knit team to&nbsp;deliver high-quality products in a timely fashion.</p><p style="margin-bottom: 2.25pt; margin-right: 0in; margin-top: 2.25pt;">&nbsp;</p><p style="margin-bottom: 2.25pt; margin-right: 0in; margin-top: 2.25pt;">This position will require on-site presence with the flexibility to work from home as needed throughout the week once oriented to the role.</p><p style="margin: 2.25pt 0in;">&nbsp;</p><p><strong>This position is a combination of remote and on-site work; individual must live within a 100 mile driving distance to the Rochester Mayo Clinic campus.</strong></p><p><strong>**Visa sponsorship is not available for this position. &nbsp;Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.</strong></p> <h3>Qualifications</h3><p>Bachelor’s degree in UI/UX design, Interaction Design, Human-Computer Interaction (HCI), Graphic design, Multimedia Arts, or a related field. &nbsp;At least of 5 years of experience producing user interface design with demonstrated impact is strongly recommended. Must demonstrate expert&nbsp;skills in UI design methods (prototyping, interaction flow diagrams, wireframes, and interface&nbsp;specifications) and strong visual design acumen. Experience in, or a willingness to learn, design for&nbsp;XR/AR/VR, 360 Video,&nbsp;3D software&nbsp;and game engines&nbsp;(Unity, Unreal, etc.) is preferred. Platforms will include web, mobile, desktop, headsets and other wearables.&nbsp;Experience designing AI interactions is preferred.&nbsp;Must demonstrate up-to-date knowledge of modern digital and interaction design&nbsp;principles and trends, with the ability to clearly articulate complex design problems and solutions using strong communication and presentation skills. Experience in learning design&nbsp;and a portfolio demonstrating deliverables throughout the design process for&nbsp;products/websites is&nbsp;&nbsp;recommended. Health care or higher education experience is a plus. Experience with: Using user&nbsp;interface design software such as Sketch, Figma, or Adobe XD;&nbsp;HTML, CSS, and the basics of front-end web&nbsp;development;&nbsp; Addressing&nbsp;accessibility concerns for digital products, including optimizing for assistive technologies.</p><p style="line-height: normal; margin-bottom: 2.25pt; margin-right: 0in; margin-top: 2.25pt;"><br>Additional Qualifications&nbsp;</p><ul style="list-style-type: disc;"><li style="line-height: normal; margin-bottom: 0in; margin-top: 0in;">Experience in educational technology, healthcare, or simulation-based design is highly valued.</li><li style="line-height: normal; margin-bottom: 0in; margin-top: 0in;"><span>Knowledge of WCAG Accessibility Standards is required.</span></li><li style="line-height: normal; margin-bottom: 0in; margin-top: 0in;">Portfolio demonstrating a range of immersive projects, ideally with cross-platform applications or AI-enhanced designs.</li></ul><p style="line-height: normal; margin-bottom: 0in;">&nbsp;</p><p style="line-height: normal; margin-bottom: 0in;">Responsibilities:&nbsp;</p><p style="line-height: normal; margin-bottom: 0in;">&nbsp;</p><ol><li><p class="TableParagraph" style="line-height: 123%; margin-right: 31.5pt;">Apply&nbsp;user-centered&nbsp;design&nbsp;process&nbsp;to&nbsp;continuously&nbsp;improve&nbsp;and&nbsp;innovate&nbsp;Mayo&nbsp;Clinic&nbsp;websites, applications, products, and services.</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 7.55pt; margin-top: 4.55pt;">Create&nbsp;conceptual&nbsp;models,&nbsp;wireframes,&nbsp;and&nbsp;interactive&nbsp;prototypes&nbsp;to&nbsp;test&nbsp;design&nbsp;concepts&nbsp;for&nbsp;usability and/or communicate ideas to stakeholders.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 7.55pt; margin-top: 4.55pt;">&nbsp;</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 43.1pt; margin-top: 4.6pt;">Apply&nbsp;understanding&nbsp;of&nbsp;user&nbsp;needs&nbsp;to&nbsp;define&nbsp;navigation&nbsp;and&nbsp;interaction&nbsp;systems,&nbsp;including&nbsp;site structures, navigation flows, user interfaces, and hierarchies that are engaging and intuitive.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 43.1pt; margin-top: 4.6pt;">&nbsp;</p></li><li><p class="TableParagraph" style="margin-top: 4.55pt;">Design user interface solutions that are accessible, inclusive, and device-appropriate.</p></li><li><p class="TableParagraph" style="margin-top: 7.4pt;">Proactively communicate status updates to relevant stakeholders throughout the design process.</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 8.1pt; margin-top: 7.45pt;">Communicate&nbsp;persuasively&nbsp;to&nbsp;stakeholders&nbsp;about&nbsp;design&nbsp;decisions&nbsp;and&nbsp;how&nbsp;they&nbsp;serve&nbsp;both&nbsp;user&nbsp;and business objectives.</p></li><li><p class="TableParagraph" style="margin-top: 4.55pt;">Implement&nbsp;Mayo Clinic&nbsp;visual identity assets&nbsp;in a variety&nbsp;of different environments.</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 19.2pt; margin-top: 7.4pt;">Leverage&nbsp;the&nbsp;institutional&nbsp;design&nbsp;system&nbsp;appropriately&nbsp;to&nbsp;ensure&nbsp;that&nbsp;interfaces&nbsp;align&nbsp;with&nbsp;the&nbsp;visual identity as closely as possible while serving the needs of users.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 19.2pt; margin-top: 7.4pt;">&nbsp;</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 27.7pt; margin-top: 4.55pt;">Work&nbsp;with&nbsp;HTML,&nbsp;CSS,&nbsp;and&nbsp;content&nbsp;management&nbsp;systems&nbsp;to&nbsp;implement&nbsp;the&nbsp;brand&nbsp;identity&nbsp;across internal and external websites.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 27.7pt; margin-top: 4.55pt;">&nbsp;</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 34.6pt; margin-top: 4.6pt;">Deliver&nbsp;visual&nbsp;designs&nbsp;and&nbsp;relevant&nbsp;interface&nbsp;specifications&nbsp;that&nbsp;effectively&nbsp;inform&nbsp;UI&nbsp;engineering colleagues.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 34.6pt; margin-top: 4.6pt;">&nbsp;</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 7.1pt; margin-top: 4.55pt;">Effectively&nbsp;collaborate&nbsp;with&nbsp;content&nbsp;publishing&nbsp;and&nbsp;UI&nbsp;engineering&nbsp;colleagues&nbsp;throughout&nbsp;development to ensure design vision is accurately translated from design documentation to the final product.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 7.1pt; margin-top: 4.55pt;">&nbsp;</p></li><li><p class="TableParagraph" style="margin-top: 4.55pt;">Evangelize user-centered design practices and standards.</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 26.8pt; margin-top: 7.4pt;">Proactively&nbsp;seek&nbsp;to&nbsp;incorporate&nbsp;UX&nbsp;design&nbsp;best&nbsp;practices&nbsp;and&nbsp;user&nbsp;research&nbsp;insights&nbsp;into&nbsp;all&nbsp;digital interfaces.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 26.8pt; margin-top: 7.4pt;">&nbsp;</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 43.3pt; margin-top: 4.6pt;">Review&nbsp;final&nbsp;designs&nbsp;to&nbsp;ensure&nbsp;that&nbsp;standards&nbsp;and&nbsp;guidelines&nbsp;have&nbsp;been&nbsp;followed&nbsp;consistently, thoroughly, and correctly.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 43.3pt; margin-top: 4.6pt;">&nbsp;</p></li><li><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 39pt; margin-top: 4.55pt;">Mentor&nbsp;and&nbsp;educate&nbsp;content&nbsp;publishing&nbsp;team&nbsp;members&nbsp;in&nbsp;user-centered&nbsp;design&nbsp;philosophy&nbsp;and research insights.</p><p class="TableParagraph" style="line-height: 123%; margin-bottom: 0.0001pt; margin-right: 39pt; margin-top: 4.55pt;">&nbsp;</p></li><li><p class="TableParagraph" style="margin-top: 4.55pt;">Champion the user's needs and help others maintain focus on them.</p></li><li><p class="TableParagraph" style="margin-top: 7.4pt;">Contribute to continuous improvements in user experience.</p></li><li><p class="TableParagraph" style="margin-top: 7.45pt;">Participate in user testing, research-related testing, and feedback review sessions.</p></li><li><p class="TableParagraph" style="margin-top: 7.4pt;">Stay up to date with best practices in user experience and the latest audience specific UX insights.</p></li><li><p class="TableParagraph" style="margin-top: 7.45pt;">Stay current with evolving digital standards and technologies and learn new skills as needed.</p></li><li><p class="TableParagraph" style="margin-top: 7.45pt;">Develop deep understanding and empathy for the experience of our current and prospective learners.</p></li></ol><p>&nbsp;</p>

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<b>Why Mayo Clinic</b>

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<br/> Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and <a href="https://jobs.mayoclinic.org/benefits/" target="_blank" rel="nofollow">comprehensive benefit plans</a> – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

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<b>Benefits Highlights</b> <br/>

<ul> <li>Medical:&nbsp;Multiple plan options.</li> <li>Dental:&nbsp;Delta Dental or reimbursement account for flexible coverage.</li> <li>Vision:&nbsp;Affordable plan with national network.</li> <li>Pre-Tax Savings:&nbsp;HSA and FSAs for eligible expenses.</li> <li>Retirement: Competitive retirement package to secure your future.</li> </ul> </div>

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Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. <a href="https://jobs.mayoclinic.org/alllocations" target="_blank" rel="nofollow">Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.</a> 

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<b>Equal Opportunity</b>

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<br/>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the <a href="https://www.eeoc.gov/poster" target="_blank">"EOE is the Law"</a>.  Mayo Clinic participates in <a href="https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf" target="_blank">E-Verify</a> and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

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Application Requirements

Candidates must hold a bachelor's degree in a design-related field and possess at least 5 years of experience in user interface design. Proficiency in design software, knowledge of accessibility standards, and a strong portfolio demonstrating immersive project work are required.