Staff User Researcher, Brokerage
๐ Job Overview
Job Title: Staff User Researcher, Brokerage
Company: Robinhood
Location: Bellevue, WA; Menlo Park, CA; New York, NY
Job Type: Full-time
Category: User Research / Product Research
Date Posted: 2026-07-30
Experience Level: 8+ years (Staff Level)
Remote Status: Hybrid (3 days in-office minimum)
๐ Role Summary
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Lead end-to-end user research initiatives across multiple Brokerage product areas, focusing on informing both near-term product decisions and long-term strategic planning.
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Proactively identify high-impact research questions from product and business perspectives, utilizing a strong command of both qualitative and quantitative methodologies to uncover deep customer insights.
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Translate complex research findings into clear, compelling, and actionable recommendations that directly influence product strategy, prioritization, and execution, becoming a key voice for the customer.
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Integrate AI-enabled research tools and methodologies to enhance the speed, reach, and overall impact of research efforts, while maintaining rigorous quality standards and customer trust.
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Mentor junior researchers, contribute to the development of research best practices and standards within the team, and foster a data-driven approach to product development.
๐ Enhancement Note: The "
Application Requirements
Requires 8+ years of experience in qualitative, quantitative, or applied research with a strong command of research methodologies. A background in fields such as Psychology, Anthropology, or Human-Computer Interaction is expected.