Sr. User Experience (UI-UX) Designer (Autozoner On Call)

📍 Job Overview

Job Title: Sr. User Experience (UI-UX) Designer (Autozoner On Call)

Company: AutoZone

Location: Memphis, TN, United States

Job Type: Part time

Category: User Experience Design / Product Design

Date Posted: 2026-07-27

Experience Level: 5-10 Years

Remote Status: On-site

🚀 Role Summary

• Drive best-in-class, user-centered design within the digital retail space, focusing on enhancing customer interactions and business value.

• Conduct competitive analysis and design research to inform product architecture and conceptual mockups, ensuring functional, usable, and accessible product solutions.

• Deliver high-fidelity, production-ready design compositions that translate strategic vision into tangible user experiences.

• Foster a proactive and curious mindset, embracing lean and nimble approaches to achieve optimal outcomes and deliver exceptional user experiences.

📝 Enhancement Note: While the listed job title is "Sr. User Experience (UI-UX) Designer," the role's responsibilities and the company's industry (automotive retail) suggest a strong focus on digital product development within an e-commerce context. The "Autozoner On Call" designation implies a flexible or on-demand aspect to the part-time role, potentially requiring availability for urgent design needs or project sprints, which is a key consideration for operations professionals.

📈 Primary Responsibilities

• Lead competitive analysis and user research initiatives to identify market trends, customer needs, and opportunities for design innovation in the digital retail landscape.

• Develop and refine product architecture, creating conceptual mockups and user flows that map out intuitive and efficient customer journeys.

• Produce high-fidelity, production-ready design assets and specifications for front-end development teams, ensuring seamless implementation of UI/UX designs.

• Collaborate closely with product managers, engineers, and other stakeholders to champion user-centered design principles and ensure alignment with business objectives.

• Continuously iterate on designs based on user feedback, A/B testing results, and performance analytics to optimize user engagement and conversion rates.

• Advocate for accessibility standards (WCAG) to ensure digital products are inclusive and usable by all customers.

• Contribute to the evolution and maintenance of design systems, ensuring consistency and scalability across AutoZone's digital platforms.

📝 Enhancement Note: The core responsibilities emphasize a blend of strategic design thinking and tactical execution. For operations professionals, this translates to understanding how design decisions impact user adoption, conversion rates, and customer satisfaction, which are key metrics for GTM and RevOps alignment. The "Autozoner On Call" aspect suggests a need for flexibility and rapid response in design delivery.

🎓 Skills & Qualifications

Education: Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field.

Experience: Minimum of 5 years of professional experience in User Experience (UX) and User Interface (UI) design, with a significant portion dedicated to e-commerce platforms.

Required Skills:

• Proven expertise in user-centered design methodologies, including competitive analysis, user research (quantitative and qualitative), usability testing, and heuristic evaluation.

• Strong proficiency in design and prototyping tools such as Figma, Sketch, and Adobe Creative Cloud (Photoshop, Illustrator, XD).

• Demonstrated ability to translate complex product requirements into intuitive and engaging user interfaces across various digital channels (web, mobile).

• Experience in developing and maintaining design systems to ensure brand consistency and streamline design processes.

• Excellent visual design skills, with a keen eye for typography, color, layout, and iconography.

• Strong understanding of front-end development principles (HTML, CSS, JavaScript) and their impact on design implementation.

• Ability to articulate design decisions effectively to cross-functional teams and stakeholders, using storytelling to convey user needs and design rationale.

• Familiarity with Agile development methodologies and experience working in cross-functional, agile teams. Preferred Skills:

• Experience with user research platforms like Validately or UserZoom.

• Familiarity with analytics tools such as Adobe Analytics for data-driven design optimization.

• Knowledge of accessibility best practices and standards (WCAG).

• Experience in the automotive retail industry is a plus.

• Basic understanding of SEO principles and their impact on user experience.

📝 Enhancement Note: The experience requirement of "5-10 years" is a strong indicator that this role is for a senior-level designer. Candidates should be prepared to showcase a robust portfolio demonstrating end-to-end design ownership, from initial research and concepting through to final production-ready assets and post-launch optimization. Proficiency in specific tools like Figma and Sketch is crucial, as is the ability to discuss design decisions in the context of business outcomes and user impact.

📊 Process & Systems Portfolio Requirements

Portfolio Essentials:

• A comprehensive portfolio showcasing a minimum of 3-5 significant UI/UX design projects, with a strong emphasis on e-commerce or digital retail applications.

• Projects should demonstrate a clear understanding of the design process, from problem definition and user research to wireframing, prototyping, high-fidelity design, and user testing.

• Include case studies that detail the design challenges, your specific contributions, the methodologies employed, and the measurable impact of your solutions (e.g., increased conversion rates, improved user satisfaction, reduced task completion times).

• Showcase your proficiency with industry-standard design tools (Figma, Sketch, Adobe CC) and your ability to create production-ready assets.

• Highlight examples of your involvement in design system development or contribution to existing design systems. Process Documentation:

• Be prepared to discuss your approach to user research, including methodologies for gathering insights and translating them into actionable design requirements.

• Demonstrate your ability to create detailed user flows, wireframes, and interactive prototypes that effectively communicate design concepts.

• Provide examples of how you have collaborated with engineering and product teams to ensure successful design implementation and iterate based on feedback.

• Explain your process for advocating for accessibility and ensuring designs meet relevant standards.

📝 Enhancement Note: For a Sr. UX/UI Designer role, the portfolio is paramount. Candidates must be able to articulate the "why" behind their design choices, linking them to user needs and business objectives. Operations professionals will look for evidence of process optimization, data-driven decision-making, and the ability to deliver scalable, efficient design solutions. Specific metrics demonstrating ROI or impact are highly valued.

💵 Compensation & Benefits

Salary Range: As this is a part-time role for a Sr. Designer, and specific salary information is not provided, a competitive hourly rate is expected. Based on industry benchmarks for Sr. UX/UI Designers in Memphis, TN, with 5-10 years of experience, the estimated hourly rate could range from $45 to $75 per hour.

Benefits:

• Competitive pay (hourly rate)

• Unrivaled company culture

• Medical, dental, and vision plans

• Exclusive discounts and perks, including an AutoZone in-store discount

• 401(k) with company match and Stock Purchase Plan

• AutoZoners Living Well Program for free mental health support

• Opportunities for career growth

• Eligibility and waiting period requirements may apply.

Working Hours: This is a part-time position. The listed "Autozoner On Call" designation suggests flexibility in scheduling, potentially requiring availability for urgent design needs or project sprints, in addition to standard part-time hours. The standard assumed full-time work week is 40 hours; therefore, part-time would be less than this, with the exact number of hours to be determined.

📝 Enhancement Note: The salary estimate is based on general market data for Sr. UX/UI Designers in the Memphis area and the specified experience level. The "Autozoner On Call" designation for a part-time role is unusual and suggests a need for flexibility; candidates should clarify expectations regarding availability and on-call responsibilities during the interview process. The benefits listed are comprehensive for both full-time and part-time AutoZoners.

🎯 Team & Company Context

🏢 Company Culture

Industry: Automotive Parts & Accessories Retail. AutoZone is a leading retailer and distributor, operating in a highly competitive market that demands strong digital user experiences to drive sales and customer loyalty. The "digital retail space" is a key focus.

Company Size: AutoZone is a large enterprise, employing over 10,000 people globally. This implies a structured environment with established processes, but also opportunities for significant impact within dedicated product teams.

Founded: AutoZone was founded in 1979. This long history suggests a stable company with a deep understanding of its customer base and market, now actively investing in its digital transformation.

Team Structure:

• The Sr. UX/UI Designer will likely be part of a dedicated product team, working closely with product managers, engineers, and potentially other designers.

• Reporting structure will likely be to a Design Lead, UX Manager, or Director of Digital Product.

• Cross-functional collaboration is essential, involving frequent interaction with marketing, merchandising, and customer service teams to ensure a cohesive customer experience. Methodology:

• The role emphasizes a user-centered design approach, supported by competitive analysis and design research.

• Agile methodologies are implied, requiring iterative design processes and close collaboration with development teams.

• Focus on "outcomes and optimal output" suggests a data-driven approach to design, where performance metrics are key to evaluating success.

Company Website: https://www.autozone.com/

📝 Enhancement Note: AutoZone's culture is described as customer-first and "Going the Extra Mile." For a designer, this means understanding the automotive retail customer deeply and striving to create experiences that exceed expectations. The large company size suggests opportunities for professional development and exposure to complex projects, while the "Autozoner On Call" aspect might indicate a need for adaptability within a structured environment.

📈 Career & Growth Analysis

Operations Career Level: This is a Senior-level position, indicating a need for independent problem-solving, strategic thinking, and the ability to mentor junior designers (though not explicitly stated, it's common at this level). The role is focused on delivering high-quality design solutions within a specific product domain.

Reporting Structure: The designer will likely report to a Design Manager or Director, working within a product team structure. This allows for focused contributions to specific product initiatives while being part of a broader design or digital organization.

Operations Impact: The designer's work directly impacts the customer's interaction with AutoZone's digital platforms, influencing conversion rates, customer satisfaction, and brand perception. This role is critical for the success of AutoZone's e-commerce strategy and its overall Go-To-Market efforts by ensuring a seamless and engaging user journey.

Growth Opportunities:

• Skill Advancement: Opportunities to deepen expertise in specific areas of UX/UI, such as interaction design, user research, or design systems, and to work on a wider range of digital products.

• Leadership Potential: As a senior designer, there may be opportunities to lead design initiatives, mentor junior team members, or contribute to the strategic direction of the design function.

• Cross-Functional Exposure: Working across various product teams and collaborating with diverse stakeholders provides broad business context and understanding of different functional areas within AutoZone.

📝 Enhancement Note: The "Sr." title signifies a career progression point where designers are expected to take ownership and contribute strategically. The "Autozoner On Call" aspect might offer unique opportunities for exposure to high-priority or rapidly evolving projects, accelerating learning and demonstrating adaptability.

🌐 Work Environment

Office Type: This role is explicitly listed as "On-site" and the location is Memphis, TN. AutoZone likely offers a professional office environment designed for collaboration.

Office Location(s): 123 S Front St, Memphis, TN 38103. This is a central Memphis address, likely within a corporate office setting.

Workspace Context:

• The workspace is expected to be collaborative, facilitating interaction with product managers, engineers, and fellow designers.

• Access to necessary design software and hardware will be provided.

• The environment likely supports an Agile workflow, with opportunities for team stand-ups, sprint planning, and design reviews.

Work Schedule: This is a part-time position, with the designation "Autozoner On Call." While standard part-time hours would apply, the "On Call" nature suggests a need for flexibility and potential availability outside of typical business hours for urgent project needs or critical system updates. Candidates should clarify the expected number of hours and the on-call expectations.

📝 Enhancement Note: The "On-site" requirement is clear. The "Autozoner On Call" aspect for a part-time role is the most unique element and needs clarification regarding expected availability, response times, and compensation for on-call duty during the interview process.

📄 Application & Portfolio Review Process

Interview Process:

• Initial Screening: A review of your resume and portfolio to assess qualifications and alignment with the role's requirements.

• Portfolio Presentation: Expect to present your work, walking through 2-3 key projects. Be prepared to discuss your design process, rationale, challenges, and the impact of your work. Focus on how your designs solved user problems and met business objectives.

• Technical/Skills Assessment: May involve a design exercise or a discussion around specific design challenges, tools, and methodologies.

• Behavioral/Cultural Fit Interview: Assess your collaboration style, problem-solving approach, and alignment with AutoZone's values and the "Autozoner On Call" expectations.

• Final Interview: Potentially with senior leadership to discuss strategic fit and long-term potential.

Portfolio Review Tips:

• Curate Strategically: Select projects that best demonstrate your skills in e-commerce, user-centered design, and delivering production-ready assets. Highlight projects with measurable results.

• Tell a Story: For each project, clearly articulate the problem, your role, the process, the solutions, and the outcomes. Use visuals effectively to support your narrative.

• Quantify Impact: Whenever possible, include data and metrics that show the positive impact of your design decisions (e.g., conversion rate improvements, user satisfaction scores).

• Showcase Process: Clearly outline your thought process, research methods, and how you iterated on designs based on feedback.

• Address "On Call" Expectations: Be prepared to discuss your flexibility and availability regarding the "Autozoner On Call" aspect of the role.

Challenge Preparation:

• Design Exercise: If a design exercise is given, focus on understanding the core problem, making assumptions where necessary (and stating them), and demonstrating a structured approach to problem-solving.

• Case Study: Be ready to deconstruct a hypothetical design problem or discuss a past project as a case study, focusing on user needs, business goals, and your strategic approach.

• Tool Proficiency: Be prepared to discuss your experience with Figma, Sketch, Adobe CC, and other relevant design tools.

📝 Enhancement Note: The "Autozoner On Call" designation is a critical factor for this role. Candidates should prepare to discuss their availability, willingness to respond to urgent requests, and how they manage flexible work arrangements. The portfolio review will be heavily weighted, so detailed case studies with quantifiable results are essential.

🛠 Tools & Technology Stack

Primary Tools:

• Design & Prototyping: Figma (primary expected tool), Sketch, Adobe Creative Cloud (Photoshop, Illustrator, XD).

• Collaboration & Handoff: Zeplin, InVision, or similar tools for design handoff to development.

• User Research & Testing: Tools like Validately, UserZoom, or equivalent for conducting user research and usability testing.

Analytics & Reporting:

• Web Analytics: Adobe Analytics (preferred), Google Analytics or similar platforms for understanding user behavior and tracking conversion metrics.

• Data Visualization: Tools for presenting findings and design impact (e.g., Tableau, Power BI, or built-in capabilities of analytics platforms).

CRM & Automation:

• While not directly a CRM role, understanding how design impacts CRM data and customer journeys is beneficial. Familiarity with how user interactions feed into CRM systems is a plus.

• Project Management: Familiarity with Agile tools like Jira, Asana, or Trello for managing design tasks and sprints.

📝 Enhancement Note: Proficiency in Figma is highly probable given its industry prevalence for collaborative design. The mention of "digital retail space" and "customer interaction" implies a need to understand how design integrates with e-commerce platforms and potentially CRM systems.

👥 Team Culture & Values

Operations Values:

• Customer-Centricity: A deep commitment to understanding and serving the customer's needs, ensuring every design decision prioritizes the user experience.

• Collaboration: Working effectively with cross-functional teams (product, engineering, marketing) to achieve shared goals.

• Curiosity & Continuous Learning: A proactive approach to seeking knowledge, staying updated on design trends, and exploring new solutions.

• Efficiency & Impact: Focusing on delivering practical, high-impact solutions that drive business outcomes and optimize user journeys.

• Team Attitude & Respect: Fostering a positive and supportive team environment where diverse perspectives are valued.

Collaboration Style:

• Outcome-Oriented: Focusing on delivering tangible results and measurable improvements through design.

• Agile & Iterative: Embracing a flexible approach to design, allowing for adaptation based on feedback and evolving project requirements.

• Data-Informed: Using research and analytics to guide design decisions and validate solutions.

• Transparent Communication: Openly sharing design rationale, challenges, and progress with stakeholders.

📝 Enhancement Note: The company culture emphasizes "Going the Extra Mile" and a "team attitude." For a designer, this means being a proactive problem-solver, a strong collaborator, and someone who champions the user while understanding business objectives. The "Autozoner On Call" aspect implies a need for flexibility and reliability within the team.

⚡ Challenges & Growth Opportunities

Challenges:

• Balancing User Needs with Business Goals: Effectively advocating for user-centric design while aligning with AutoZone's commercial objectives and technical constraints.

• Designing for a Diverse Customer Base: Catering to the varied needs and technical proficiencies of AutoZone's broad customer demographic in the automotive retail space.

• "Autozoner On Call" Flexibility: Adapting to the potential on-demand nature of a part-time role, managing availability and response times effectively.

• Keeping Pace with Digital Retail Evolution: Continuously evolving design strategies to match the rapid advancements in e-commerce and digital customer engagement.

Learning & Development Opportunities:

• Specialized UX/UI Training: Opportunities to attend workshops, webinars, or conferences focused on advanced UX/UI techniques, interaction design, or user research methodologies.

• Design System Contribution: Deepen expertise by contributing to or leading the evolution of AutoZone's design system, impacting multiple product lines.

• Cross-Functional Exposure: Gain broader business acumen by working closely with product management, engineering, marketing, and operations teams.

• Mentorship: Potential to mentor junior designers or be mentored by senior leaders within the digital product organization.

📝 Enhancement Note: The "Autozoner On Call" designation presents a unique challenge that also doubles as a growth opportunity for developing adaptability and time management skills. Successfully navigating this will require strong personal organization and communication.

💡 Interview Preparation

Strategy Questions:

• "Describe a time you had to balance competing user needs with business requirements. How did you approach it, and what was the outcome?" (Focus on your process, compromise, and measurable results.)

• "How do you ensure your designs are accessible to all users, especially considering AutoZone's diverse customer base?" (Discuss your knowledge of WCAG and practical application.)

• "Can you walk us through your process for designing a new feature for an e-commerce platform, from initial concept to final handoff?" (Detail your research, ideation, prototyping, and collaboration steps.)

• "How would you approach the 'Autozoner On Call' aspect of this part-time role? What are your strategies for managing flexible availability and responding to urgent requests?" (Emphasize your reliability, communication, and organizational skills.) Company & Culture Questions:

• "What interests you about AutoZone and our position in the automotive retail market?" (Research AutoZone's recent initiatives, market position, and digital strategy.)

• "How do you embody the 'Going the Extra Mile' philosophy in your design work?" (Connect your work ethic and user advocacy to this company value.)

• "Describe your ideal team environment and how you collaborate with product managers and engineers." (Highlight your teamwork, communication, and Agile experience.) Portfolio Presentation Strategy:

• Structure is Key: For each project, follow a clear narrative: Problem -> Your Role -> Process -> Solution -> Results (Quantified).

• Focus on Impact: Emphasize how your design decisions led to positive outcomes for users and the business. Use metrics prominently.

• Showcase Tools: Briefly mention the tools you used, but focus more on the why and how of your design process.

• Be Prepared for Questions: Anticipate questions about your design choices, trade-offs, and challenges.

• Practice Your Pitch: Rehearse your presentation to ensure clarity, conciseness, and confidence. Be mindful of time.

📝 Enhancement Note: The "Autozoner On Call" designation must be addressed directly in interview preparation. Candidates should proactively discuss their understanding of this requirement and how they would manage it, demonstrating flexibility and commitment.

📌 Application Steps

To apply for this operations position:

• Submit your application through the provided Oracle Cloud application link.

• Portfolio Customization: Tailor your portfolio to highlight e-commerce design experience, measurable results, and your process for creating production-ready assets. Ensure it clearly demonstrates your ability to design for a broad customer base.

• Resume Optimization: Update your resume to prominently feature keywords related to UI/UX design, e-commerce, user research, Figma, Sketch, Adobe CC, and any experience relevant to flexible or on-call work arrangements. Quantify achievements where possible.

• "On Call" Readiness: Be prepared to discuss your understanding and willingness to fulfill the "Autozoner On Call" responsibilities during the interview process. This is a unique aspect of the role that requires specific attention.

• Company Research: Thoroughly research AutoZone's digital presence, recent news, and company values to articulate your interest and demonstrate cultural fit, particularly regarding their customer-first approach.

⚠️ Important Notice: This enhanced job description includes AI-generated insights and operations industry-standard assumptions. All details should be verified directly with the hiring organization before making application decisions.